Mixpanel + Twilio Integration

Integrate Mixpanel to Twilio in one click, or tell Integrately AI how you want each message handled. Track incoming messages, update user profiles, log event data, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Mixpanel
    Track event in Mixpanel
  • Mixpanel
    Create or update profile in Mixpanel
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready WorkflowsReady Workflows   for Mixpanel + Twilio Integration

Track incoming messages, log call statuses, update user profiles, and sync event data, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
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Connect more apps to your Mixpanel + Twilio flow

Sync your communication logs with customer lists, analytics databases, and support platforms to keep product usage data unified. Pick a combination and activate it in one click.

Mixpanel
Twilio
+
Google Analytics 4Google Analytics 4 (3)
+
SegmentSegment (3)
+
MailchimpMailchimp (3)
+
AmplitudeAmplitude (3)
+
IntercomIntercom (3)
+
StripeStripe (3)
T
M
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Track every received Twilio SMS as an event in Mixpanel, and log the interaction in Google Analytics 4
Incoming Twilio text messages are instantly recorded in Mixpanel and sent to Google Analytics 4, ensuring your web and product data stay fully aligned.
T
M
G
Update user profiles in Mixpanel when a Twilio call finishes, and record the conversion in Google Analytics 4
Completed Twilio calls update user profiles in Mixpanel and log conversion data in Google Analytics 4 without manual data entry.
T
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When a Twilio phone number is added, track the setup event in Mixpanel and update Google Analytics 4 properties
New phone number additions in Twilio trigger Mixpanel events and update reporting in Google Analytics 4 automatically.

Supported triggers and actions for Mixpanel and Twilio

Mix and match to build the exact automation you need

Mixpanel
Mixpanel Triggers & Actions
No trigger is available
Track event in Mixpanel
Record and monitor the progress of an event
Try it →
Create or update profile in Mixpanel
Generates a new invoice
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Mixpanel + Twilio?

Streamline your communication analytics by turning phone calls, SMS messages, and recording events into automated tracking actions.

What you can automate?
Track incoming Twilio messages as Mixpanel events automatically
Capture every SMS message received in Twilio and instantly record it as a tracked event in Mixpanel to monitor user engagement without manual data entry.
📋
Capture complete message and call metadata in your profiles
Map available message bodies, timestamps, and call durations into separate Mixpanel profile attributes instead of losing granular communication details.
🔔
Notify your team as soon as call statuses change
Trigger instant team notifications and profile updates the moment a customer call finishes or a phone number is added in Twilio.
🔀
Route actions differently based on incoming message content
Evaluate incoming SMS text content to update specific user profiles or trigger targeted engagement flows based on customer input.
🔄
Keep user profile records synchronized as interactions happen
Automatically update user traits in Mixpanel whenever call statuses change or new recordings become available in Twilio.
🛡️
Create or update profiles safely without duplicate entries
Utilize robust upsert logic to ensure incoming communication events update existing user profiles rather than creating redundant records.
📞
Handle call completion and status updates in real time
Capture every finalized call status change and update your analytics databases instantly to keep team performance metrics accurate.
🔗
Extend your communication workflow to Intercom or Stripe
Push tracked communication events further down your stack by connecting Mixpanel and Twilio workflows with customer support or billing apps.
And much more...

Who is Mixpanel + Twilio integration for?

Product managers, support leads, and operations teams rely on this integration to automatically track communications and keep product analytics fully up to date.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client success managers
Client success managers
Operations managers
Operations managers
Sales representatives
Sales representatives
Product analysts
Product analysts
📈
Performance marketers
You're running communication campaigns across multiple channels but your analytics dashboards only update when someone manually exports message data, so the ticket counts you're optimising against are always a few hours behind — with this integration, every new interaction lands in Mixpanel instantly and your data stays current.
🎧
Customer support leads
You manage incoming client calls and messages daily, but tracking resolution times requires tedious cross-referencing between phone logs and user profiles, so critical customer tickets slip through the cracks — automating both apps means every support interaction is tracked immediately and your team responds faster.
🤝
Client success managers
You report on client engagement metrics to stakeholders, but missing communication touchpoints make it difficult to prove ROI or track support ticket resolutions accurately — connecting these apps means every client call and message is logged automatically and your reports reflect complete activity.
⚙️
Operations managers
You oversee high volumes of automated text messages and customer notifications, but reconciling delivery records by hand leads to persistent tracking errors in your telemetry tools — with this integration, every message event flows directly into your analytics database without manual intervention.
💼
Sales representatives
You depend on immediate call status updates to follow up with active leads, but delayed handoffs between communication tools and profile databases slow down your pipeline review — this integration means every completed call updates your tracking system instantly so you never miss a follow-up task.
📊
Product analysts
You need a reliable historical record of user interactions across communication channels, but manual data entry creates frustrating gaps in your behavioral analysis — automating both apps means every user action and message is captured accurately with zero missing records.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Mixpanel + Twilio

Build and manage your Mixpanel + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Mixpanel + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Mixpanel to Twilio?
Frequently Asked Questions
You can connect Mixpanel to Twilio in 1 click using ready-made templates on Integrately or by asking Integrately AI to build the workflow. It links seamlessly with tools like Google Analytics 4, Segment, and Mailchimp.
Can I automatically track Twilio message events in Mixpanel?
Frequently Asked Questions
Can I connect Mixpanel, Twilio, and Google Analytics 4?
Frequently Asked Questions
What is a good Zapier alternative for Mixpanel and Twilio?
Frequently Asked Questions
How does Mixpanel handle user profile updates from communication data?
Frequently Asked Questions
How are Twilio call and message triggers captured in real time?
Frequently Asked Questions
Do I need coding skills to set up Mixpanel and Twilio integrations?
Frequently Asked Questions
Is the Mixpanel and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
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