Monday.com + Syncro Integration

Integrate Monday.com to Syncro in one click, or tell Integrately AI how you want each ticket handled. Track support requests, update your boards, alert your team, and trigger follow-ups automatically.

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1.
  • Monday.com
    Sub-item is created in Monday.com Instant
  • Monday.com
    Item is created in board in Monday.com Instant
  • Monday.com
    Specific column value is changed on board in Monday.com Instant
  • Monday.com
    Column value is changed on board in Monday.com Instant
  • Monday.com
    Item is moved to specific group in Monday.com Instant
  • Monday.com
    Update is created in Board in Monday.com Instant
  • Monday.com
    Sub-item column value is changed on board in Monday.com Instant
  • Monday.com
    Item is moved to any group in Monday.com Instant
  • Monday.com
    Item is deleted in board in Monday.com Instant
  • Monday.com
    Item name is changed in Monday.com Instant
  • Monday.com
    Column is created for item in Monday.com Instant
  • Monday.com
    Item is archived in board in Monday.com Instant
  • Monday.com
    Item is restored in board in Monday.com Instant
  • Monday.com
    Sub-item name is changed in Monday.com Instant
  • Monday.com
    Comment is added to subitem in Monday.com Instant
  • Monday.com
    Sub-item is moved in Monday.com Instant
  • Monday.com
    Sub-item is archived in Monday.com Instant
  • Monday.com
    Sub-item is deleted in Monday.com Instant
  • Monday.com
    Update is created in Monday.com
  • Monday.com
    Board is created in Monday.com
  • Monday.com
    User joins in Monday.com
  • Syncro
    Customer is created in Syncro
  • Syncro
    Ticket is created in Syncro Instant
  • Syncro
    Ticket status is changed in Syncro Instant
  • Syncro
    Ticket is marked as resolved in Syncro Instant
  • Syncro
    RMM alert is created in Syncro Instant
  • Syncro
    Invoice is created in Syncro Instant
  • Syncro
    Payment is made in Syncro Instant
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2.
  • Monday.com
    Move item to group in Monday.com
  • Monday.com
    Move item to board in Monday.com
  • Monday.com
    Update group in Monday.com
  • Monday.com
    Search multiple items in Monday.com
  • Monday.com
    Get subitem by id in Monday.com
  • Monday.com
    Create item in Monday.com
  • Monday.com
    Search item in Monday.com
  • Monday.com
    Update item in Monday.com
  • Monday.com
    Get item details by id in Monday.com
  • Monday.com
    Create subitem in Monday.com
  • Monday.com
    Archive item in Monday.com
  • Monday.com
    Delete item in Monday.com
  • Monday.com
    Create update in Monday.com
  • Monday.com
    Create column in Monday.com
  • Monday.com
    Upload file to specific item in Monday.com
  • Monday.com
    Create board in Monday.com
  • Monday.com
    Archive board in Monday.com
  • Monday.com
    Create group in Monday.com
  • Monday.com
    Duplicate group in Monday.com
  • Monday.com
    Delete group in Monday.com
  • Monday.com
    Archive group in Monday.com
  • Monday.com
    Add user to board in Monday.com
  • Monday.com
    Add user to workspace in Monday.com
  • Monday.com
    Create tag in Monday.com
  • Monday.com
    Create workspace in Monday.com
  • Monday.com
    Add team to workspace in Monday.com
  • Monday.com
    Add team to board in Monday.com
  • Monday.com
    Search subitem in Monday.com
  • Monday.com
    Update subitem in Monday.com
  • Syncro
    Create customer in Syncro
  • Syncro
    Search customer in Syncro
  • Syncro
    Create ticket in Syncro
  • Syncro
    Create lead in Syncro

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Ready Workflows Ready Workflows for Monday.com + Syncro Integration

Track requests, organise boards, keep records updated, alert your team, and send follow-ups, all in just one click.

Most popular automationmost-popular-automations
Syncro + Monday.com Integration

Create Monday.com item for new Syncro customer

Syncro and Monday.com are both powerful tools that, when used correctly, can help you become more productive.

When you create a customer in Syncro, do you also create a item in Monday.com? If not, you should! This will help ensure that you never forget to follow-up with a lead. Also, it can help to keep your team organized and on track.
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Activate
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Monday.com + Syncro flow

Automate notifications, billing, and document management after your core tasks are processed. Pick a combination and activate it in one click.

Monday.com
Syncro
+
SlackSlack (8)
+
QuickBooks OnlineQuickBooks Online (8)
+
GmailGmail (8)
+
Google DriveGoogle Drive (8)
+
StripeStripe (8)
+
HubSpotHubSpot (8)
S
M
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When a ticket is created in Syncro, create a Monday.com item, and notify your support channel in Slack
Syncro support tickets instantly generate matching items in Monday.com while notifying your team in Slack, eliminating manual copy-pasting.
S
M
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When a payment is made in Syncro, create a Monday.com item, and post the payment confirmation in Slack
New payments in Syncro automatically generate Monday.com items and broadcast confirmation messages in Slack.
S
M
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When ticket status changes in Syncro, update the Monday.com item and notify your team in Slack
Ticket status updates in Syncro instantly update your Monday.com board and broadcast the change in Slack.
M
S
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When an item is created in Monday.com, search the customer in Syncro and send an alert in Slack
New Monday.com items automatically look up customer records in Syncro and notify your team in Slack.
S
M
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If a new Syncro ticket is priority tier, create a Monday.com item and alert the executive channel in Slack
High-priority Syncro tickets instantly create Monday.com items and trigger urgent alerts in Slack.
S
M
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When a Syncro ticket is marked as resolved, update the Monday.com item and post the closure in Slack
Resolved Syncro tickets automatically update your Monday.com board and notify your team in Slack.
S
M
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Use ChatGPT to summarise every new Syncro ticket, create a Monday.com item, and post it in Slack
AI-generated summaries of Syncro tickets populate Monday.com boards and brief your team in Slack.
S
M
G
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When a Syncro ticket is created, create a Monday.com item, log details in Google Drive, and announce it in Slack
Syncro tickets trigger multi-app workflows that update Monday.com, save records in Google Drive, and notify Slack.

Supported triggers and actions for Monday.com and Syncro

Mix and match to build the exact automation you need

Monday.com
Monday.com Triggers & Actions
Instant
Sub-item is created in Monday.com
Triggers the automation when a subitem is created
Try it →
Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it →
Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
Try it →
Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
Try it →
Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
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Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
Try it →
Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
Try it →
Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
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Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
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Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
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Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
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Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
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Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
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Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
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Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
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Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
Try it →
Instant
Sub-item is deleted in Monday.com
Triggers the automation when a subitem is deleted
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Update is created in Monday.com
Triggers the automation when an update is created
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Board is created in Monday.com
Triggers the automation when a new board is created
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User joins in Monday.com
Triggers the automation when a new user joins the platform
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Move item to group in Monday.com
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Move item to board in Monday.com
Try it →
Update group in Monday.com
Try it →
Search multiple items in Monday.com
Locates and retrieves items information
Try it →
Get subitem by id in Monday.com
Try it →
Create item in Monday.com
Generates a new item
Try it →
Search item in Monday.com
Locates and retrieves particular item information
Try it →
Update item in Monday.com
Updates an item with new information
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Get item details by id in Monday.com
Retrieves detailed information of a item using its id
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Create subitem in Monday.com
Creates a new subitem
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Archive item in Monday.com
Store an item for future reference
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Delete item in Monday.com
Removes the selected item
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Create update in Monday.com
Creates a new update
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Create column in Monday.com
Adds a new column to a dataset or spreadsheet
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Upload file to specific item in Monday.com
Uploads a file to a item within a system
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Create board in Monday.com
Generates a new board
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Archive board in Monday.com
Archive board to store historical data
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Create group in Monday.com
Creates a new group based on particular criteria
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Duplicate group in Monday.com
Creates a copy of an existing group
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Delete group in Monday.com
Removes a particular group from the system
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Archive group in Monday.com
Archives a particular group for future reference
Try it →
Add user to board in Monday.com
Adds a user to a board
Try it →
Add user to workspace in Monday.com
Adds a user to the particular workspace
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Create tag in Monday.com
Generates a new tag
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Create workspace in Monday.com
Creates a new workspace
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Add team to workspace in Monday.com
Invites team members to collaborate in the particular workspace
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Add team to board in Monday.com
Adds a team to the board
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Search subitem in Monday.com
Automatically searches for a specific subitem
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Update subitem in Monday.com
Automatically updates an existing subitem
Try it →
Syncro
Syncro Triggers & Actions
Customer is created in Syncro
Triggers the automation when a new customer is created
Try it →
Instant
Ticket is created in Syncro
Triggers the automation when a new ticket is created
Try it →
Instant
Ticket status is changed in Syncro
Triggers the automation when the stauts of a ticket is updated
Try it →
Instant
Ticket is marked as resolved in Syncro
Triggers the automation when a ticket is marked as resolved
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Instant
RMM alert is created in Syncro
Triggers the automation when a remote monitoring and management (RMM) alert is created
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Instant
Invoice is created in Syncro
Triggers the automation when any invoice is added or modified
Try it →
Instant
Payment is made in Syncro
Triggers the automation when a payment is made
Try it →
Create customer in Syncro
Adds a new customer to the database
Try it →
Search customer in Syncro
Locates and retrieves customer information
Try it →
Create ticket in Syncro
Generates a new ticket
Try it →
Create lead in Syncro
Generates new leads for potential customers
Try it →

What can you automate with Monday.com + Syncro?

Streamline your MSP operations by connecting support tickets, customer records, and project boards effortlessly.

What you can automate?
🔄
Sync Syncro support tickets to Monday.com items automatically
Every new ticket created in Syncro instantly generates a corresponding tracking item in Monday.com. Eliminate manual data entry and keep your project boards perfectly aligned with live customer support activity.
📝
Capture every submitted ticket field and detail
Map all available Syncro ticket fields, descriptions, and customer names straight into separate Monday.com columns. Your project boards become richer, more useful sources for review and assignment.
📢
Notify the right team member the moment tickets arrive
Trigger instant Slack alerts or Gmail notifications whenever a high-priority support ticket or invoice is created in Syncro. Ensure urgent items never get overlooked by your operations staff.
🔀
Route records based on submitted ticket fields
Apply conditional logic to direct VIP or enterprise tickets to specialized Monday.com boards while sending standard requests to general queues. Customize your workflow routing based on actual ticket data.
📊
Keep project boards updated as ticket statuses change
Automatically update Monday.com item statuses whenever a ticket moves through stages in Syncro. Ensure your project management boards reflect real-time progress without manual intervention.
🔍
Search and update records instead of creating duplicates
Check for existing customer profiles in Syncro before creating new Monday.com items or contacts. Maintain clean, deduplicated databases across both platforms effortlessly.
💳
Handle later payment events and invoice status changes
Automatically update Monday.com items when Syncro invoices are paid or subscriptions change. Keep your administrative tracking aligned with financial milestones without manual bookkeeping.
⚡
Extend your workflow to Slack and other powerful tools
Connect your core Monday.com and Syncro integration with Slack to broadcast real-time updates to your team channels. Build comprehensive multi-step pipelines across your entire tech stack.
And much more...

Who is Monday.com + Syncro integration for?

Connecting Monday.com and Syncro streamlines support ticketing, project tracking, and client management for modern MSP teams.

Operations Directors
Operations Directors
Support Team Leads
Support Team Leads
Account Managers
Account Managers
Service Desk Agents
Service Desk Agents
Project Coordinators
Project Coordinators
Compliance Officers
Compliance Officers
📈
Operations Directors
You're reviewing support metrics and project velocity reports, but your board data only updates when someone manually logs ticket closures, so the performance counts you're measuring against are always hours behind — with this integration, every new ticket lands on your board instantly and your operational analytics stay current.
⚡
Support Team Leads
You need to act fast on critical customer tickets, but urgent issues get buried in email threads before making it to your project boards, so high-priority requests are addressed too late — connecting these apps means every high-priority ticket creates a board item immediately and your response times improve.
🤝
Account Managers
You answer to key clients who want real-time visibility into their support requests and project tasks, but manual status updates leave gaps in client reporting, so stakeholders question project progress — automating both apps means every ticket status change reflects instantly on your shared boards and client trust increases.
🎫
Service Desk Agents
The ticket volume from your MSP platform is too high for anyone to keep project boards updated by hand, so your task trackers fall out of sync with active customer issues — this integration means every support ticket automatically populates your Monday.com workspace without manual data entry.
🛠️
Project Coordinators
You own the project execution phase and depend on support staff to hand over ticket details, but information gets lost between systems, so project setup is constantly delayed — connecting these apps means every new customer record and ticket flows straight into your workflow without friction.
📋
Compliance Officers
You need a reliable audit history for every client interaction and billing event, but manual record-keeping leaves missing gaps in your tracking logs, so audits become stressful — with this integration, every ticket, payment, and customer record is logged perfectly and your audit trail remains complete.
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Why choose Integrately to automate Monday.com + Syncro

Build and manage your Monday.com + Syncro automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Monday.com + Syncro with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Monday.com to Syncro?
Frequently Asked Questions
You can connect Monday.com to Syncro in 1-click using ready-made templates on Integrately or by asking Integrately AI to build the workflow. You can also connect Slack, QuickBooks Online, and Gmail with 42,000+ active users.
Can I automatically create a Monday.com item when a Syncro ticket is created?
Frequently Asked Questions
Can I connect Monday.com, Syncro, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Monday.com and Syncro?
Frequently Asked Questions
How do custom column values update between Monday.com and Syncro?
Frequently Asked Questions
How does Syncro handle ticket status updates in integrations?
Frequently Asked Questions
Can I automate workflows between Monday.com and Syncro without coding?
Frequently Asked Questions
Is the Monday.com and Syncro integration free?
Frequently Asked Questions
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You Can Also Connect Monday.com or Syncro With 1500+ Other Apps

Monday.com
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