Create Monday.com item for new Teamwork Desk ticket
Teamwork Desk + Monday.com Integration
Monday.com + Teamwork Desk Integration
Integrate Monday.com to Teamwork Desk in one click, or tell Integrately AI how you want each support ticket handled. Log new customer queries, create tracking items, alert your support agents, and trigger follow-up replies automatically.
Free forever.Use premium features free for 14 days.1.
Sub-item is created in Monday.com Instant- Item is created in board in Monday.com Instant
- Specific column value is changed on board in Monday.com Instant
- Column value is changed on board in Monday.com Instant
- Item is moved to specific group in Monday.com Instant
- Update is created in Board in Monday.com Instant
- Sub-item column value is changed on board in Monday.com Instant
- Item is moved to any group in Monday.com Instant
- Item is deleted in board in Monday.com Instant
- Item name is changed in Monday.com Instant
- Column is created for item in Monday.com Instant
- Item is archived in board in Monday.com Instant
- Item is restored in board in Monday.com Instant
- Sub-item name is changed in Monday.com Instant
- Comment is added to subitem in Monday.com Instant
- Sub-item is moved in Monday.com Instant
- Sub-item is archived in Monday.com Instant
- Sub-item is deleted in Monday.com Instant
- Update is created in Monday.com
- Board is created in Monday.com
- User joins in Monday.com
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
2.
- Move item to group in Monday.com
- Move item to board in Monday.com
- Update group in Monday.com
- Search multiple items in Monday.com
- Get subitem by id in Monday.com
- Create item in Monday.com
- Search item in Monday.com
- Update item in Monday.com
- Get item details by id in Monday.com
- Create subitem in Monday.com
- Archive item in Monday.com
- Delete item in Monday.com
- Create update in Monday.com
- Create column in Monday.com
- Upload file to specific item in Monday.com
- Create board in Monday.com
- Archive board in Monday.com
- Create group in Monday.com
- Duplicate group in Monday.com
- Delete group in Monday.com
- Archive group in Monday.com
- Add user to board in Monday.com
- Add user to workspace in Monday.com
- Create tag in Monday.com
- Create workspace in Monday.com
- Add team to workspace in Monday.com
- Add team to board in Monday.com
- Search subitem in Monday.com
- Update subitem in Monday.com
- Update customer in Teamwork Desk
- Search customer in Teamwork Desk
- Search Ticket in Teamwork Desk
- Create customer in Teamwork Desk
- Create ticket in Teamwork Desk
- Add reply to a ticket in Teamwork Desk
- Remove ticket in Teamwork Desk
Trusted by experts at...
Ready Workflows for Monday.com + Teamwork Desk Integration
Turn Monday.com items into support tickets, organise customer queries, alert your agents, and sync updates, all in just one click.
Most popular automation
- 1of1
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Connect more apps to your Monday.com + Teamwork Desk flow
Connect customer support to your broader project management, team communication, and CRM workflows. Pick a combination and activate it in one click.
+
Slack (5)
Slack (5) +
Gmail (3)
Gmail (3) +
HubSpot (3)
HubSpot (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Google Drive (3)
Google Drive (3) +
Loom (3)
Loom (3) M
T
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Create a Teamwork Desk ticket from every new Monday.com item, and notify your support team in Slack
New Monday.com items instantly generate support tickets in Teamwork Desk while your support channel gets notified in Slack.
T
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When a Teamwork Desk ticket is created, add an item in Monday.com and alert your agents in Slack
Every new Teamwork Desk ticket automatically generates a Monday.com tracking item and notifies your team in Slack.
T
M
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When a Teamwork Desk ticket is assigned, update the Monday.com item status and notify the team in Slack
Ticket assignments in Teamwork Desk update your Monday.com board status and notify your team in Slack.
T
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When a customer sends a reply in Teamwork Desk, update the Monday.com item and notify the team in Slack
Customer replies in Teamwork Desk add updates to your Monday.com item and notify your support channel in Slack.
T
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Use ChatGPT to summarise every new Teamwork Desk ticket, create a Monday.com item with the summary, and notify your team in Slack
ChatGPT summarises inbound Teamwork Desk tickets before creating a Monday.com item and alerting your team in Slack.
Supported triggers and actions for Monday.com and Teamwork Desk
Mix and match to build the exact automation you need
Monday.com Triggers & Actions
Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it → Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
Try it → Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
Try it → Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
Try it → Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
Try it → Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
Try it → Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
Try it → Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
Try it → Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
Try it → Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
Try it → Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
Try it → Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
Try it → Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
Try it → Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
Try it → Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
Try it → Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
Try it → Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Try it → Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Try it → Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Try it → Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Try it → Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Try it → Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Try it → What can you automate with Monday.com + Teamwork Desk?
Streamline your customer support and project tracking by automating ticket creation, status updates, agent assignments, and team notifications across both platforms.
🔄
Sync Monday.com items with Teamwork Desk tickets automatically
Create new support tickets in Teamwork Desk the moment an item is added in Monday.com, keeping your projects and support desk fully aligned without manual data entry.
📝
Capture all customer query details and custom fields
Map complete customer messages and ticket properties into your Monday.com board columns so your team has every detail needed for fast resolution.
🔔
Alert support agents instantly when new tickets arrive
Send real-time notifications to your team whenever a Monday.com item or Teamwork Desk ticket is created, ensuring rapid response times.
🔀
Route tickets based on priority or category
Direct urgent tickets to priority boards and assign standard queries automatically based on submitted fields and customer tiers.
📊
Update project boards when ticket statuses change
Keep your Monday.com tracking items synchronized as support agents update ticket statuses, assignees, and progress in Teamwork Desk.
🔍
Prevent duplicate entries with smart search and update actions
Search existing records before creating new items or tickets to ensure your workspace remains clean and free of redundant entries.
✅
Close tasks automatically when support tickets are resolved
Mark Monday.com items as complete the moment corresponding Teamwork Desk tickets reach resolved status, saving administrative effort.
💬
Notify your team on Slack for every new ticket and task
Extend your automation flow to Slack to announce every new ticket creation, status update, and agent assignment instantly.
And much more...
Who is Monday.com + Teamwork Desk integration for?
Support managers, project leads, and customer operations teams use this integration to eliminate manual handoffs, keep tickets synced with project boards, and ensure fast customer follow-ups.
Operations Directors
Support Team Leads
Account Managers
Customer Success Specialists
Engineering Coordinators
Quality Assurance Leads
📈
Operations Directors
You review support performance reports every week, but ticket statuses in Teamwork Desk and project milestones in Monday.com are updated manually, so the numbers you make decisions on are always hours out of date — this integration means every ticket update flows instantly into your boards and your reports reflect real-time progress.
⚡
Support Team Leads
You need to reassign urgent customer queries the moment they arrive, but notifications get buried across disconnected tabs until an angry customer follows up — connecting these apps means new tickets appear on your Monday.com board immediately so your agents can jump on critical issues without delay.
🤝
Account Managers
You field client questions about open support requests, but finding the latest status requires switching between Teamwork Desk and project trackers while the client waits on the line — automating both apps means your Monday.com boards always show current ticket progress so you can update clients with absolute confidence.
📥
Customer Success Specialists
You manage hundreds of inbound customer queries weekly, and copying ticket details into your Monday.com tracking boards by hand leaves your team drowning in admin work — with this integration, every new customer ticket is logged and routed automatically so you can focus on resolving issues.
🛠️
Engineering Coordinators
You wait for support agents to manually flag bugs from customer tickets into your project management board, causing bottlenecks and lost details between support and dev teams — this integration means bug tickets flow straight into Monday.com as actionable items the second they are logged.
📋
Quality Assurance Leads
You audit support resolution workflows, but incomplete ticket logs in your project history make it impossible to track accurate resolution timelines across teams — automating both apps means every ticket creation and status change is recorded permanently in Monday.com for a complete audit trail.
Did you know?
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Why choose Integrately to automate Monday.com + Teamwork Desk
Build and manage your Monday.com + Teamwork Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Monday.com + Teamwork Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Monday.com to Teamwork Desk?
You can connect Monday.com to Teamwork Desk in 1-click using ready workflows on Integrately, or use Integrately AI to build custom multi-step automations linking Slack, Gmail, HubSpot, and 1,500+ other apps.
Can I automatically create a Teamwork Desk ticket when a Monday.com item is created?
Can I connect Monday.com, Teamwork Desk, and Slack?
What is a good Zapier alternative for Monday.com and Teamwork Desk?
How does Monday.com handle item updates during automation?
Can Teamwork Desk trigger customer replies automatically?
Do I need coding skills to build Monday.com and Teamwork Desk workflows?
Is the Monday.com and Teamwork Desk integration free?
Didn't find the answer you were looking for?
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