MSG91 + Re:plain Integration

Integrate MSG91 to Re:plain in one click, or tell Integrately AI how you want each submission handled. Capture website visitor inquiries, trigger SMS alerts, and run messaging campaigns automatically.

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1.
  • MSG91
    Delivery report in MSG91 Instant
  • MSG91
    Campaign is created in MSG91
  • Re:plain
    Contact form is submitted in Re:plain Instant
  • Re:plain
    New message is received in Re:plain Instant
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2.
  • MSG91
    Send SMS in MSG91
  • MSG91
    Run Campaign in MSG91

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Ready Workflows Ready Workflows for MSG91 + Re:plain Integration

Send instant SMS via MSG91 when a Re:plain contact form is submitted, trigger follow-up campaigns, notify teams, and streamline customer communication, all in just one click.

Most popular automationmost-popular-automations
Re:plain + MSG91 Integration

Send sms from MSG91 for new message received in Re:plain

There are many reasons why you would want to send an sms in MSG91 when a text message is received in Re:plain.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your MSG91 + Re:plain flow

Sync website conversations with your CRM, update tracking sheets, and alert support teams the moment a visitor chats. Pick a combination and activate it in one click.

MSG91
Re:plain
+
ShopifyShopify (3)
+
TypeformTypeform (3)
+
WhatsAppWhatsApp (3)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (3)
+
Facebook Lead AdsFacebook Lead Ads (3)
R
M
S
When a contact form is submitted in Re:plain, send an SMS in MSG91 and create a customer in Shopify.
New Re:plain contact submissions instantly trigger an SMS in MSG91 and create a customer record in Shopify, eliminating manual data entry.
R
M
S
When a new message is received in Re:plain, send an SMS in MSG91 and create an order draft in Shopify.
Incoming chat messages in Re:plain automatically trigger an MSG91 SMS and set up an order draft in Shopify.
M
R
S
When a campaign is created in MSG91, send a message in Re:plain and update the customer record in Shopify.
MSG91 campaigns update Re:plain visitor chats and refresh customer profiles in Shopify automatically.

Supported triggers and actions for MSG91 and Re:plain

Mix and match to build the exact automation you need

MSG91
MSG91 Triggers & Actions
Instant
Delivery report in MSG91
Triggers the automation when a delivery report is generated
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Campaign is created in MSG91
Triggers the automation when a new campaign is created
Try it →
Send SMS in MSG91
Sends a text message to particular recipients
Try it →
Run Campaign in MSG91
Runs a campaign
Try it →
Re:plain
Re:plain Triggers & Actions
Instant
Contact form is submitted in Re:plain
Triggers the automation when a Contact form is submitted
Try it →
Instant
New message is received in Re:plain
Triggers the automation when a new message is received
Try it →
No action is available

What can you automate with MSG91 + Re:plain?

Streamline customer communication by connecting website chat submissions directly to cloud messaging workflows.

What you can automate?
💬
Trigger SMS alerts from website chat submissions
Automatically send an MSG91 SMS the moment a visitor fills out a contact form in Re:plain. Ensure instant communication without manual intervention.
📋
Capture every submitted chat field
Map all visitor details from Re:plain contact forms into your downstream MSG91 messaging workflows and tracking sheets accurately.
🔔
Notify your team the second inquiries arrive
Alert support and sales staff immediately via MSG91 SMS whenever a new message or poll response is received in Re:plain.
🔀
Route communications based on submitted form data
Send different MSG91 campaigns or SMS alerts depending on the specific options or text submitted by visitors in Re:plain.
🔄
Keep delivery tracking records up to date
Automatically log MSG91 delivery reports back into your communication management systems as soon as messages are dispatched.
📂
Add or update records without creating duplicates
Ensure existing customer profiles are updated with new Re:plain chat submissions instead of generating redundant contact records.
📊
Handle campaign creation and status updates
Automatically initiate MSG91 campaigns when visitor interactions reach specific milestones or form completion stages in Re:plain.
🔗
Extend your communication flow to Google Sheets
Connect MSG91 and Re:plain with Google Sheets to log every chat submission, contact record, and delivery status automatically.
And much more...

Who is MSG91 + Re:plain integration for?

Connecting MSG91 and Re:plain helps support, sales, and marketing teams turn website chats and inquiries into instant mobile communications and targeted messaging campaigns without manual delays.

Performance marketers
Performance marketers
Customer support teams
Customer support teams
Client success managers
Client success managers
E-commerce store owners
E-commerce store owners
Sales representatives
Sales representatives
Operations coordinators
Operations coordinators
📈
Performance marketers
You're running marketing campaigns across multiple channels but your tracking sheet only updates when someone manually exports message reports, so the metrics you're optimising against are always a few hours behind — with this integration, every campaign update lands instantly and your data stays current.
⚡
Customer support teams
You need to answer website inquiries instantly, but waiting to check Re:plain chats means customer issues sit unresolved for hours — automating both apps means every contact form submission triggers an immediate MSG91 SMS so your team responds without delay.
🤝
Client success managers
You answer to clients who want to see prompt communication histories, but compiling chat logs by hand leads to missing records and delayed status updates — this integration means every conversation is recorded automatically and your reports are always complete.
🛒
E-commerce store owners
The volume of website messages is too high for anyone to keep up by hand, and sorting through Re:plain submissions while triggering SMS alerts manually causes costly bottlenecks — connecting these apps means every visitor inquiry triggers instant automated notifications.
🎯
Sales representatives
You own the follow-up stage and depend on team members to hand over website leads from chat widgets, but manual handoffs mean hot prospects slip through the cracks — automating both apps means every lead triggers an instant notification for immediate follow-up.
📋
Operations coordinators
You need a reliable communication history and keep finding gaps where message reports were never logged into your tracking systems — integrating these apps means every Re:plain submission and MSG91 delivery report is recorded accurately every time.
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Why choose Integrately to automate MSG91 + Re:plain

Build and manage your MSG91 + Re:plain automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MSG91 + Re:plain with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect MSG91 to Re:plain?
Frequently Asked Questions
Connecting MSG91 to Re:plain takes just one click using ready-made templates on Integrately. You can also use Integrately AI to set up custom workflows connecting Shopify, Google Sheets, WhatsApp, and 1,500+ other apps.
Can I automatically send an MSG91 SMS when a Re:plain contact form is submitted?
Frequently Asked Questions
Can I connect MSG91, Re:plain, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for MSG91 and Re:plain?
Frequently Asked Questions
How does MSG91 handle delivery reports in integrations?
Frequently Asked Questions
How are Re:plain contact forms handled in automations?
Frequently Asked Questions
Do I need coding skills to automate MSG91 and Re:plain?
Frequently Asked Questions
Is the MSG91 and Re:plain integration free?
Frequently Asked Questions
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You Can Also Connect MSG91 or Re:plain With 1500+ Other Apps

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Re:plain
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Sync Re:plain with CRM, helpdesk, and database tools to keep customer chats working across your stack.
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