MSG91 + Salesforce Integration

Integrate MSG91 to Salesforce in one click, or tell Integrately AI how you want each lead handled. Qualify leads, create contacts, update your CRM, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • MSG91
    Delivery report in MSG91 Instant
  • MSG91
    Campaign is created in MSG91
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
Arrow Right
2.
  • MSG91
    Send SMS in MSG91
  • MSG91
    Run Campaign in MSG91
  • Salesforce
    Get records by ID in Salesforce
  • Salesforce
    Create record in Salesforce
  • Salesforce
    Search record using query in Salesforce
  • Salesforce
    Update record in Salesforce
  • Salesforce
    Search record in Salesforce
  • Salesforce
    Create lead in Salesforce
  • Salesforce
    Update lead in Salesforce
  • Salesforce
    Search lead in Salesforce
  • Salesforce
    Create contact in Salesforce
  • Salesforce
    Update contact in Salesforce
  • Salesforce
    Search contact in Salesforce
  • Salesforce
    Create opportunity in Salesforce
  • Salesforce
    Update opportunity in Salesforce
  • Salesforce
    Search opportunity in Salesforce
  • Salesforce
    Add contact to campaign in Salesforce
  • Salesforce
    Add lead to campaign in Salesforce
  • Salesforce
    Create account in Salesforce
  • Salesforce
    Search account in Salesforce
  • Salesforce
    Update account in Salesforce
  • Salesforce
    Create task in Salesforce
  • Salesforce
    Update task in Salesforce
  • Salesforce
    Search task in Salesforce
  • Salesforce
    Get tasks by contact Id in Salesforce
  • Salesforce
    Create case in Salesforce
  • Salesforce
    Update case in Salesforce
  • Salesforce
    Search case in Salesforce
  • Salesforce
    Get events by contact Id in Salesforce
  • Salesforce
    Search quote in Salesforce

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Ready Workflows Ready Workflows for MSG91 + Salesforce Integration

Capture campaign responses, create leads, update customer records, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Salesforce + MSG91 Integration

Send MSG91 sms for new Salesforce record

Automatically sending a MSG91 sms whenever a new Salesforce record is created helps to ensure that you never miss an important update. Using this Salesforce - MSG91 integration, you can be confident that you will always be kept in the loop.

Furthermore, it saves you the hassle of manually checking for new updates. As a result, automatically sending a MSG91 sms for every new Salesforce record is an essential way to stay on top of your work.
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Salesforce + MSG91 Integration

Send MSG91 sms for new Salesforce task

With this Salesforce - MSG91 integration, whenever a new task is created in Salesforce, sms will be sent via MSG91. This ensures that everyone is kept up to date on the latest developments and can take appropriate action.

Plus, you can customize the sms that is sent, so you can include any relevant information, like deadlines or assigned team members. As a result, this integration will help to improve communication and collaboration within your team, making it easier to get work done.
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Salesforce + MSG91 Integration

Send MSG91 sms for new Salesforce opportunity

Whenever a new opportunity is created in your Salesforce, you'll want to communicate with your team to make sure everyone is on the same page. Sending MSG91 sms ensures that everyone knows about the new opportunity and can provide input on the best way to move forward.

This not only keeps your team informed, but also allows you to gain valuable feedback that can help you close more opportunitys. In short, this Salesforce - MSG91 integration is essential for any business to stay organized and ensure that the team is always aware of new opportunitys.
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  • 1of2
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your MSG91 + Salesforce flow

Keep your CRM updated, notify your sales team, and send instant follow-ups after every message goes out. Pick a combination and activate it in one click.

MSG91
Salesforce
+
HubSpotHubSpot (8)
+
GmailGmail (8)
+
MailchimpMailchimp (8)
+
CalendlyCalendly (8)
+
SlackSlack (8)
+
StripeStripe (8)
S
H
M
Create a HubSpot contact for every new Salesforce lead, and run a campaign in MSG91.
New Salesforce leads are added to HubSpot as contacts while MSG91 runs your outbound campaigns automatically.
M
H
S
Create a HubSpot task for every new MSG91 delivery report, and update the record in Salesforce.
MSG91 delivery reports automatically generate HubSpot tasks and update your Salesforce records.
S
H
M
When a Salesforce record is updated, update the HubSpot contact and run a campaign in MSG91.
Record updates in Salesforce instantly sync with HubSpot contacts and trigger MSG91 campaigns.
S
H
M
Create a HubSpot deal for every Salesforce opportunity, and send an SMS in MSG91.
Salesforce opportunities automatically create HubSpot deals while sending confirmation SMS messages via MSG91.
S
H
M
If a Salesforce lead is updated with enterprise status, create a HubSpot deal and run an MSG91 campaign.
Enterprise lead updates in Salesforce instantly trigger high-value HubSpot deals and specialised MSG91 campaigns.
S
H
M
When a Salesforce case is closed, update the HubSpot ticket and send a closure SMS in MSG91.
Closed Salesforce cases update HubSpot records and trigger automated MSG91 closure notifications.
S
C
H
M
Use Claude to analyse Salesforce lead sentiment, create a HubSpot contact, and run an MSG91 campaign.
Claude analyses new Salesforce leads, creates structured HubSpot contacts, and triggers targeted MSG91 outreach.
S
H
A
M
Turn every Salesforce opportunity into a HubSpot deal, create an Asana task, and run an MSG91 campaign.
Salesforce opportunities create HubSpot deals, assign Asana kickoff tasks, and trigger MSG91 campaigns.

Supported triggers and actions for MSG91 and Salesforce

Mix and match to build the exact automation you need

MSG91
MSG91 Triggers & Actions
Instant
Delivery report in MSG91
Triggers the automation when a delivery report is generated
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Campaign is created in MSG91
Triggers the automation when a new campaign is created
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Send SMS in MSG91
Sends a text message to particular recipients
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Run Campaign in MSG91
Runs a campaign
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Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
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Record is created in Salesforce
Triggers the automation when a new record is created
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Record is updated in Salesforce
Triggers the automation when any record is updated
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Lead is created in Salesforce
Triggers the automation when a new lead is created
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Lead is updated in Salesforce
Triggers the automation when the lead information is updated
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Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
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Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
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Task is created in Salesforce
Triggers the automation when a new task is created
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Task is updated in Salesforce
Triggers the automation when any task is updated
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Contact is updated in Salesforce
Triggers the automation when a contact is updated
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Contact is created in Salesforce
Triggers the automation when a new contact is created
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Account is created in Salesforce
Triggers the automation when a new account is created
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Account is updated in Salesforce
Triggers the automation when an account is updated
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Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
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Case is created in Salesforce
Triggers the automation when a new case is created
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Case is updated in Salesforce
Triggers the automation when any case is updated
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Quote is created in Salesforce
Triggers the automation when a new quote is created
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Quote is updated in Salesforce
Triggers the automation when any quote is updated
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Get records by ID in Salesforce
Retrieves a record based on its id
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Create record in Salesforce
Generates a new record
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Search record using query in Salesforce
Searches for a record using the query provided by the user
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Update record in Salesforce
Updates a record with new information
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Search record in Salesforce
Searches for a record within a given database
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Create lead in Salesforce
Generates new leads for potential customers
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Update lead in Salesforce
Updates the lead information
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Search lead in Salesforce
Retrieves information for a particular lead
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Create contact in Salesforce
Adds a new contact to the database
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Update contact in Salesforce
Updates contact information with new details
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Search contact in Salesforce
Finds and retrieves contact information
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Create opportunity in Salesforce
Creates a new instance of the support system
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Update opportunity in Salesforce
Updates the opportunity details as needed
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Search opportunity in Salesforce
Searches for a opportunity
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Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
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Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
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Create account in Salesforce
Generates a new account
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Search account in Salesforce
Searches for account information
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Update account in Salesforce
Updates account information
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Create task in Salesforce
Creates a new task
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Update task in Salesforce
Updates the task with new information or changes
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Search task in Salesforce
Searches for a task
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Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
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Create case in Salesforce
Generates a new case entry
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Update case in Salesforce
Updates case details based on new information received
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Search case in Salesforce
Searches for a case record
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Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
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Search quote in Salesforce
Searches for a quote
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What can you automate with MSG91 + Salesforce?

Streamline your communication workflows by syncing campaigns, updating leads, and triggering automated actions between MSG91 and Salesforce.

What you can automate?
🚀
Sync MSG91 campaigns with Salesforce leads
Automatically create a new Salesforce lead whenever a campaign is created or executed in MSG91. Keep your CRM populated with your latest communication data without lifting a finger.
📋
Capture every message and delivery field
Map all delivery report details and campaign metrics directly into Salesforce records. Ensure your CRM stores complete interaction history for every customer.
🔔
Alert your team the moment campaigns run
Send instant notifications or tasks whenever an MSG91 delivery report or campaign event occurs. Keep stakeholders informed of communication milestones immediately.
🔀
Route records based on campaign responses
Send different Salesforce updates or trigger specific follow-ups depending on the delivery status or campaign responses received from MSG91.
🔄
Keep Salesforce records updated in real time
Automatically update Salesforce leads, contacts, or opportunities whenever campaign statuses or delivery metrics change in MSG91.
🔍
Update existing records without duplicates
Search for existing Salesforce records before creating new ones, updating information cleanly when new MSG91 campaign data arrives.
⏱️
Handle delivery failures and status updates
Trigger corrective tasks or update lead statuses in Salesforce when MSG91 delivery reports show failed messages or completed campaigns.
💬
Extend your workflow with Slack alerts
Push MSG91 and Salesforce updates straight into Slack channels to keep your entire organisation aligned on customer communications.
And much more...

Who is MSG91 + Salesforce integration for?

Sales teams, marketers, and operations managers who want to connect customer data, automate messaging, and streamline workflows without manual data entry.

Performance marketers
Performance marketers
Sales representatives
Sales representatives
Account managers
Account managers
Operations managers
Operations managers
Sales development reps
Sales development reps
Data administrators
Data administrators
📈
Performance marketers
You're running messaging campaigns through MSG91 but your Salesforce CRM updates only after manual exports, so your pipeline counts are always hours behind — this integration means every campaign event updates Salesforce instantly and your tracking stays current.
Sales representatives
You depend on quick follow-ups after sending MSG91 messages, but leads sit unassigned while you manually check Salesforce records, so hot prospects cool down — with this integration, new lead updates sync instantly and you can reach out immediately.
🤝
Account managers
You need to keep clients updated on campaign progress across platforms, but message statuses in MSG91 never match Salesforce task records without manual logging, so status reports are constantly delayed — automating both apps means every record stays accurate and clients get timely updates.
📊
Operations managers
You handle high volumes of MSG91 campaign data that need to be logged as Salesforce leads, but manual entry cannot keep up during peak hours, so records get missed — this integration means high-volume data flows automatically and no record slips through the cracks.
🔄
Sales development reps
You wait for upstream campaign hand-offs from MSG91 before creating Salesforce tasks, but communication delays leave your team guessing when to start, so follow-up is disjointed — connecting these apps means every hand-off triggers instant actions and your team starts work without delay.
📋
Data administrators
You audit customer communication histories in Salesforce, but missing MSG91 delivery logs leave blind spots in your audit trails, so compliance reporting is incomplete — automating both apps means every delivery record is logged securely and your historical data remains complete.
Our team

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Why choose Integrately to automate MSG91 + Salesforce

Build and manage your MSG91 + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect MSG91 + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Automation is ready
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Frequently Asked Questions

How do I connect MSG91 to Salesforce?
Frequently Asked Questions
You can connect MSG91 to Salesforce easily using 1-click ready workflows or Integrately AI. With 1,500+ integrations supported including HubSpot, Slack, and Gmail, setting up your automated communication flow takes minutes.
Can I automatically create Salesforce leads from MSG91 campaigns?
Frequently Asked Questions
Can I connect MSG91, Salesforce, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for MSG91 and Salesforce?
Frequently Asked Questions
How does MSG91 handle delivery reports in integrations?
Frequently Asked Questions
How are Salesforce records updated during campaigns?
Frequently Asked Questions
Can I automate MSG91 and Salesforce workflows without coding?
Frequently Asked Questions
Is the MSG91 and Salesforce integration free?
Frequently Asked Questions
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You Can Also Connect MSG91 or Salesforce With 1500+ Other Apps

MSG91
Popular MSG91 Integrations
Connect MSG91 to email, marketing, and CRM tools to streamline your communication and messaging workflows.
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Salesforce
Popular Salesforce Integrations
Sync Salesforce with analytics, customer support, and project management tools to keep your business data connected.