Omnisend + WATI Integration

Integrate Omnisend to WATI in one click, or tell Integrately AI how you want each contact handled. Create contacts, send template messages, update attributes, and trigger custom events automatically.

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1.
  • Omnisend
    Contact is created in Omnisend
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
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2.
  • Omnisend
    Create subscriber in Omnisend
  • Omnisend
    Trigger custom event in Omnisend
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Omnisend + WATI Integration

Capture contacts, send messages, update attributes, trigger custom events, all in just one click.

Most popular automationmost-popular-automations
WATI + Omnisend Integration

Create Omnisend contact for new WATI contact

If you're using WATI to manage your sales leads, it's important to also use Omnisend to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in WATI, a corresponding contact will automatically be created in Omnisend.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Omnisend + WATI flow

Send order data, log rows, and alert your team the moment your core automation runs. Pick a combination and activate it in one click.

Omnisend
WATI
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
KlaviyoKlaviyo (4)
+
TypeformTypeform (4)
+
ZendeskZendesk (4)
+
SlackSlack (4)
O
S
W
When a contact is created in Omnisend, create a customer in Shopify and create a contact in WATI
New Omnisend contacts land in Shopify and WATI instantly so your store and messaging platform stay aligned without manual exports.
S
O
W
Trigger a custom event in Omnisend when a Shopify order is placed, and send a template message in WATI
Store purchases trigger Omnisend events and WhatsApp template messages in WATI automatically, keeping buyers informed immediately.
S
O
W
If a Shopify customer is created, create a subscriber in Omnisend and update contact attributes in WATI
New store customers are subscribed in Omnisend and their WATI contact attributes are updated instantly.
S
C
O
W
Use ChatGPT to analyse every new Shopify order, trigger a custom event in Omnisend, and send a session message in WATI
ChatGPT analyses new Shopify orders before triggering Omnisend events and sending session messages in WATI.

Supported triggers and actions for Omnisend and WATI

Mix and match to build the exact automation you need

Omnisend
Omnisend Triggers & Actions
Contact is created in Omnisend
Triggers the automation when a new contact is created
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Create subscriber in Omnisend
Adds new users to the subscription list
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Trigger custom event in Omnisend
Initiates a custom event
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
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Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Omnisend + WATI?

Streamline your marketing campaigns and WhatsApp customer communication with powerful automated workflows.

What you can automate?
🔄
Create WATI contacts from Omnisend subscribers
Automatically create a WATI contact whenever a new contact is created in Omnisend. Keep your messaging platform synchronized with your marketing database without manual data entry.
📋
Capture every submitted contact field
Map all available Omnisend contact details into separate WATI contact attributes instead of basic identifiers. Your communication records become much more detailed for personalized messaging.
🔔
Alert your team instantly on new activity
Notify your team members the moment a new subscriber is created in Omnisend or a WhatsApp message is received in WATI, ensuring rapid follow-up on important inquiries.
🔀
Route messages based on submitted attributes
Send different WhatsApp template messages or session messages in WATI depending on custom events and attributes triggered in Omnisend.
📝
Keep destination records up to date
Automatically update contact attributes in WATI whenever subscriber details or campaign preferences change in Omnisend, maintaining clean data across platforms.
🔍
Prevent duplicate contacts across systems
Search existing databases before creating new records, ensuring contacts are updated rather than duplicated when syncing between Omnisend and WATI.
⚡
Handle later status changes and replies
Trigger automated workflows when a reply is received to a sent message in WATI or when custom events fire in Omnisend, managing the full customer lifecycle.
🔗
Extend your workflow to third-party tools
Connect Omnisend and WATI with Google Sheets, Slack, Shopify, or Zendesk to log data, notify team members, and manage end-to-end customer operations.
And much more...

Who is Omnisend + WATI integration for?

Connecting Omnisend and WATI brings campaign data and customer messaging together, making campaign tracking and customer communication fast and reliable.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Client account managers
Client account managers
Ecommerce operations teams
Ecommerce operations teams
Sales development reps
Sales development reps
Data compliance officers
Data compliance officers
📈
Performance marketers
You're running marketing campaigns across multiple channels but your reporting sheet only updates when someone manually exports subscriber rows, so the metrics you're optimising against are always a few hours behind — this integration means every new contact lands in your records instantly and your data stays current.
⚡
Customer support leads
You manage incoming customer inquiries across multiple platforms but support tickets pile up before anyone notices them, so urgent messages get buried in the queue — automating both apps means every message creates a ticket and alerts your team immediately.
🤝
Client account managers
You report on campaign engagement to outside stakeholders who expect immediate updates on every subscriber interaction, so manual status checks eat into your billable hours — with this integration, every contact and message syncs automatically to show clear progress.
📊
Ecommerce operations teams
The volume of new store customer orders is too high for anyone to keep up by hand, so subscriber lists and messaging databases quickly fall out of sync — connecting these apps means every order record is processed and routed without manual copying.
🎯
Sales development reps
You depend on marketing teams to hand over new lead submissions before you can initiate outreach, so communication delays cause leads to go cold — automating both apps means every contact triggers instant notifications and follow-up messaging.
🗂️
Data compliance officers
You need a reliable history of all customer interactions and contact events, but manual tracking leaves frequent gaps in your audit logs — integrating these apps means every subscriber action is recorded accurately across your tools.
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Why choose Integrately to automate Omnisend + WATI

Build and manage your Omnisend + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Omnisend + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Omnisend to WATI?
Frequently Asked Questions
You can connect Omnisend to WATI in 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking Shopify, Google Sheets, Slack, and 1,500+ other apps.
Can I automatically create WATI contacts when a contact is created in Omnisend?
Frequently Asked Questions
Can I connect Omnisend, WATI, and Shopify?
Frequently Asked Questions
What is a good Zapier alternative for Omnisend and WATI?
Frequently Asked Questions
How does Omnisend handle contact data during synchronization?
Frequently Asked Questions
How does WATI manage incoming messages in the integration?
Frequently Asked Questions
Can I automate Omnisend and WATI without coding skills?
Frequently Asked Questions
Is the Omnisend and WATI integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

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You Can Also Connect Omnisend or WATI With 1500+ Other Apps

Omnisend
Popular Omnisend Integrations
Connect Omnisend to email marketing, ecommerce platforms, and lead generation tools to manage subscriber campaigns.
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WATI
Popular WATI Integrations
Sync WATI with CRM systems, helpdesks, and messaging apps to streamline customer support and communication.
See All
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No popular apps found