tawk.to + OneSignal Integration

Integrate OneSignal to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Notify users instantly, create user profiles, send push notifications, and streamline your customer communication automatically.

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1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • OneSignal
    Notification is created in OneSignal
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2.
  • OneSignal
    Create User in OneSignal
  • OneSignal
    Send Push Notification to Specific User in OneSignal
  • OneSignal
    Send Push Notification in OneSignal
  • OneSignal
    Send Advanced Push Notification in OneSignal
  • OneSignal
    Send email in OneSignal
  • OneSignal
    Send SMS in OneSignal

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Ready Workflows Ready Workflows for OneSignal + tawk.to Integration

Send push notifications, create users, alert support teams, and update customer records, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + OneSignal Integration

Send OneSignal notification for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - OneSignal integration. Whenever a new ticket is created in tawk.to, you will immediately receive a notification in OneSignal notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the notification includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic OneSignal notifications for new tawk.to tickets today - your customers will appreciate it!
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tawk.to + OneSignal Integration

Send OneSignal notification for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a OneSignal notification. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic OneSignal notification today. Your future self will thank you.
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Connect more apps to your OneSignal + tawk.to flow

Connect customer support, marketing campaigns, and team channels to keep every department aligned after your core automation runs. Pick a combination and activate it in one click.

tawk.to
OneSignal
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ShopifyShopify (4)
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ZendeskZendesk (4)
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MailchimpMailchimp (4)
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SlackSlack (4)
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Google Analytics 4Google Analytics 4 (4)
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TypeformTypeform (4)
T
O
S
When a new tawk.to ticket is created, create a user in OneSignal and add a customer in Shopify
New tawk.to tickets immediately register as users in OneSignal and customers in Shopify without manual data entry.
T
O
S
When a tawk.to chat ends, send a push notification in OneSignal and create a Shopify order note
Customer chats ending in tawk.to trigger a OneSignal push notification and attach a note to the customer's Shopify order.
T
O
S
When a tawk.to ticket is created, send an advanced push notification in OneSignal and update the Shopify customer profile
Advanced OneSignal notifications go out and Shopify customer profiles update automatically when new tawk.to tickets arrive.
T
O
S
When a chat starts in tawk.to, send a push notification to a specific user in OneSignal and create a Shopify draft order
Live chat initiation in tawk.to alerts specific users via OneSignal and generates a draft order in Shopify.

Supported triggers and actions for tawk.to and OneSignal

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
OneSignal
OneSignal Triggers & Actions
Notification is created in OneSignal
Triggers the automation when a notification is created
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Create User in OneSignal
Create a new user or modify the subscriptions associated with an existing User. This endpoint enables you to create and manage users outside of frontend SDK-based sessions.
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Send Push Notification to Specific User in OneSignal
Sends a notification to a user's device
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Send Push Notification in OneSignal
Sends a notification to a user's device
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Send Advanced Push Notification in OneSignal
Sends an advanced push notification
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Send email in OneSignal
Sends an email to a recipient
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Send SMS in OneSignal
Sends a text message to particular recipients
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What can you automate with OneSignal + tawk.to?

Streamline communication workflows by connecting live chat events directly to targeted push notifications and system updates.

What you can automate?
🔔
Trigger push notifications from live chat tickets
Send instant OneSignal push notifications automatically whenever a new ticket is created or a chat session starts in tawk.to. Keep your mobile audience engaged without manual alerting.
📋
Capture every submitted chat detail
Map complete tawk.to conversation transcripts, user names, and contact emails into your downstream apps instead of basic alert summaries. Ensure your records contain full context.
👥
Notify the right team member immediately
Alert specific support agents and team channels the moment a customer inquiry begins. Eliminate response delays and ensure high-intent chats receive prompt attention.
🔀
Route conversations based on ticket priority
Send different notifications or create distinct helpdesk records depending on the priority level or category submitted in your tawk.to chat session.
🔄
Keep customer profiles up to date
Automatically update user accounts and subscriber lists across your connected platforms as soon as support conversations conclude or tickets update.
🚫
Prevent duplicate user records
Check existing databases before creating new profiles, ensuring repeat visitors in tawk.to update existing OneSignal user records rather than spawning duplicates.
🏷️
Handle conversation status changes
Trigger automated follow-ups and update system records the moment a tawk.to chat ends or a support ticket is marked as resolved.
🔗
Extend workflows to Slack and CRM tools
Connect your core OneSignal and tawk.to flow to Slack, Shopify, Zendesk, or Mailchimp to push conversation updates into your team's everyday workspace.
And much more...

Who is OneSignal + tawk.to integration for?

Connect live customer conversations with push notification campaigns and support workflows to eliminate manual tracking gaps across your organization.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Operations teams
Operations teams
Sales development reps
Sales development reps
Data compliance officers
Data compliance officers
📈
Performance marketers
You're running messaging campaigns across multiple channels but your tracking metrics only update when someone manually exports chat data, so the user engagement counts you're reviewing are always hours behind — with this integration, every new ticket lands instantly and your data stays current.
⚡
Customer support leads
You need to act fast on incoming visitor inquiries, but tickets sit in limbo until someone manually checks the queue, so response times slip — automating both apps means every chat notification reaches your team immediately and issues get resolved faster.
📊
Account managers
You report on client engagement and need a clear history of chats and notifications, but conversations remain trapped in siloed chat windows, so client reviews lack accurate context — connecting these apps means every interaction is logged automatically for clear reporting.
🔄
Operations teams
The volume of daily customer inquiries is too high for anyone to keep up by hand, and manual record copying leads to lost tickets and duplicate profiles — with this integration, every conversation creates structured user records without manual effort.
🤝
Sales development reps
You depend on support chat agents to hand over qualified leads, but manual handovers cause warm prospects to go cold before anyone follows up — this integration means every chat event instantly notifies sales and triggers immediate engagement.
🗂️
Data compliance officers
You need a reliable audit history of customer communications, but fragmented chat logs and notification records create ongoing compliance gaps — automating both apps means every interaction is captured securely and consistently.
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Why choose Integrately to automate tawk.to + OneSignal

Build and manage your tawk.to + OneSignal automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + OneSignal with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
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AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect OneSignal to tawk.to?
Frequently Asked Questions
You can connect OneSignal to tawk.to in 1 click using ready templates on Integrately, or use Integrately AI to set up custom workflows with Slack, Shopify, and Zendesk.
Can I automatically send a push notification in OneSignal when a new ticket is created in tawk.to?
Frequently Asked Questions
Can I connect OneSignal, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for OneSignal and tawk.to?
Frequently Asked Questions
How does OneSignal handle contact data in these workflows?
Frequently Asked Questions
Can tawk.to trigger actions across multiple apps at once?
Frequently Asked Questions
Do I need coding skills to automate OneSignal and tawk.to?
Frequently Asked Questions
Is the OneSignal and tawk.to integration free?
Frequently Asked Questions
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