Opsgenie + PagerDuty Integration

Integrate Opsgenie to PagerDuty in one click, or tell Integrately AI how you want each incident handled. Create incidents, search alerts, resolve events, and keep your IT teams coordinated automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Opsgenie
    Alert is created in Opsgenie
  • PagerDuty
    Incident is triggered/created in PagerDuty Instant
  • PagerDuty
    Incident is acknowledged in PagerDuty Instant
  • PagerDuty
    Incident is delegated in PagerDuty Instant
  • PagerDuty
    Incident is escalated in PagerDuty Instant
  • PagerDuty
    Incident is unacknowledged in PagerDuty Instant
  • PagerDuty
    Incident is resolved in PagerDuty Instant
  • PagerDuty
    Incident is assigned to user in PagerDuty Instant
  • PagerDuty
    Note is created in PagerDuty Instant
Arrow Right
2.
  • Opsgenie
    Create alert in Opsgenie
  • Opsgenie
    Search alert request in Opsgenie
  • PagerDuty
    Add trigger event in PagerDuty
  • PagerDuty
    Add acknowledge event in PagerDuty
  • PagerDuty
    Add resolve event in PagerDuty
  • PagerDuty
    Search user on call in PagerDuty

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Ready WorkflowsReady Workflows   for Opsgenie + PagerDuty Integration

Create incidents from new alerts, resolve related alerts, search user schedules, and trigger escalation events, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
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Connect more apps to your Opsgenie + PagerDuty flow

Notify teams in messaging tools, track issues in issue trackers, and log incidents in customer support platforms. Pick a combination and activate it in one click.

Opsgenie
PagerDuty
+
Jira Software CloudJira Software Cloud (4)
+
GitHubGitHub (4)
+
SlackSlack (4)
+
ZendeskZendesk (4)
+
DatadogDatadog (4)
+
ConfluenceConfluence (4)
O
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Create a Jira Software Cloud issue from every Opsgenie alert, and add a trigger event in PagerDuty
New Opsgenie alerts instantly create a Jira Software Cloud issue and a PagerDuty event without manual tracking.
P
J
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When a PagerDuty incident is resolved, update the Jira Software Cloud issue status and search alerts in Opsgenie
Resolved PagerDuty incidents automatically update your Jira Software Cloud issue and search related Opsgenie alert requests.
P
J
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When a PagerDuty incident is escalated, add a comment to Jira Software Cloud and create an alert in Opsgenie
Escalated PagerDuty incidents add a comment in Jira Software Cloud and trigger a new alert in Opsgenie instantly.
P
J
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When a PagerDuty incident is acknowledged, assign the Jira Software Cloud issue and search Opsgenie alerts
Acknowledged PagerDuty incidents assign the matching Jira Software Cloud issue and search alert records in Opsgenie.

Supported triggers and actions for Opsgenie and PagerDuty

Mix and match to build the exact automation you need

Opsgenie
Opsgenie Triggers & Actions
Alert is created in Opsgenie
Triggers the automation when a new alert is created
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Create alert in Opsgenie
Generates alerts based on particular conditions
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Search alert request in Opsgenie
Searches for an alert request
Try it →
PagerDuty
PagerDuty Triggers & Actions
Instant
Incident is triggered/created in PagerDuty
Triggers the automation when a new incident is created
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Instant
Incident is acknowledged in PagerDuty
Triggers the automation when an incident is acknowledged
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Instant
Incident is delegated in PagerDuty
Triggers the automation when an incident is delegated
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Instant
Incident is escalated in PagerDuty
Triggers the automation when an incident is escalated
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Instant
Incident is unacknowledged in PagerDuty
Triggers the automation when any incident remains unacknowledged
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Instant
Incident is resolved in PagerDuty
Triggers the automation when an incident is resolved
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Instant
Incident is assigned to user in PagerDuty
Triggers the automation when an incident is assigned to a user
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Instant
Note is created in PagerDuty
Triggers the automation when a new note is created
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Add trigger event in PagerDuty
Initiates a sequence of actions whenever a event occurs
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Add acknowledge event in PagerDuty
Adds an acknowledgment event to the workflow timeline
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Add resolve event in PagerDuty
Adds a resolve event
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Search user on call in PagerDuty
Searches for a user on call
Try it →

What can you automate with Opsgenie + PagerDuty?

Streamline alert management, incident routing, and on-call tracking with automated workflows.

What you can automate?
🚨
Create PagerDuty incidents from Opsgenie alerts automatically
Generate a PagerDuty incident the exact moment an alert is created in Opsgenie. Eliminate manual transcription delays between your alerting tools.
📋
Capture every submitted alert field and detail
Map all available alert parameters and incident attributes into your destination systems instead of just basic summaries, ensuring complete diagnostic data.
📢
Notify the right on-call responder instantly
Send automated notifications and trigger events as soon as an incident is assigned or escalated in PagerDuty.
🔀
Route incidents based on submitted fields
Trigger different actions depending on whether an incident is acknowledged, delegated, or escalated across your teams.
🔄
Keep destination records up to date as statuses change
Update incident trackers automatically whenever an alert request or on-call status changes in Opsgenie or PagerDuty.
🔍
Search and update instead of creating duplicate records
Search existing alert requests and user schedules before creating new entries, preventing duplicate incidents during high-volume alert surges.
Handle later status changes like resolutions and notes
Automatically process incident resolutions, unacknowledged events, and newly created notes across your operational stack.
🔌
Extend flows to popular supporting apps
Connect your Opsgenie and PagerDuty automation with Slack, Jira Software Cloud, Zendesk, and other essential tools for complete operational visibility.
And much more...

Who is Opsgenie + PagerDuty integration for?

Incident managers, IT operations teams, and DevOps engineers depend on rapid response times, making fast coordination across alerting tools essential for system uptime.

Incident analysts
Incident analysts
DevOps engineers
DevOps engineers
Support leads
Support leads
NOC technicians
NOC technicians
On-call responders
On-call responders
IT auditors
IT auditors
📈
Incident analysts
You're reviewing operational metrics and alert counts across platforms, but your incident tracker only updates when someone manually exports logs, so the incident counts you're analysing are always a few hours behind — this integration means every new alert lands in your system instantly and your data stays current.
DevOps engineers
You need to act fast on system warnings, and you find out too late when alerts sit unread in separate notifications queues — automating both apps means every alert triggers an immediate response action and your engineers stay informed.
🤝
Support leads
You answer to stakeholders and outside clients who want to see incident progress updates, but manual status logging delays communication — connecting these apps means every incident status change updates your records automatically.
📊
NOC technicians
The alert volume is too high for anyone to keep up by hand across multiple dashboard windows, leading to missed notifications — integrating these apps means every ticket and incident syncs automatically without manual entry.
🛠️
On-call responders
You own the next step in incident resolution and depend on someone upstream to hand over details before you can start debugging — with this integration, every alert and incident arrives complete with context instantly.
📋
IT auditors
You need a reliable incident history and keep finding gaps in audit logs due to missed manual entries — this integration means every event, trigger, and resolution is logged accurately.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Opsgenie + PagerDuty

Build and manage your Opsgenie + PagerDuty automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Opsgenie + PagerDuty with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Opsgenie to PagerDuty?
Frequently Asked Questions
You can connect Opsgenie to PagerDuty in 1-click using ready templates or ask Integrately AI to build the automation. It takes minutes to link your accounts and sync alerts with tools like Slack, Jira Software Cloud, and Zendesk.
Can I automatically create PagerDuty incidents when an Opsgenie alert is created?
Frequently Asked Questions
Can I connect Opsgenie, PagerDuty, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Opsgenie and PagerDuty?
Frequently Asked Questions
How are Opsgenie alert requests handled in the integration?
Frequently Asked Questions
How are PagerDuty incident events managed across workflows?
Frequently Asked Questions
Do I need coding skills to automate Opsgenie and PagerDuty?
Frequently Asked Questions
Is the Opsgenie and PagerDuty integration free?
Frequently Asked Questions
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