Opsgenie + Twilio Integration

Integrate Opsgenie to Twilio in one click, or tell Integrately AI how you want each alert handled. Trigger instant SMS notifications, call phone lines, deliver WhatsApp updates, and log alert details automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Opsgenie
    Alert is created in Opsgenie
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Opsgenie
    Create alert in Opsgenie
  • Opsgenie
    Search alert request in Opsgenie
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready WorkflowsReady Workflows   for Opsgenie + Twilio Integration

Send SMS messages, call phone lines, deliver WhatsApp messages, and alert your on-call team, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Opsgenie + Twilio flow

Keep your issue trackers updated, notify team channels, and log support tickets the moment an alert fires. Pick a combination and activate it in one click.

Opsgenie
Twilio
+
Jira Software CloudJira Software Cloud (4)
+
GitHubGitHub (3)
+
SlackSlack (3)
+
ZendeskZendesk (3)
+
PagerDutyPagerDuty (3)
+
StatuspageStatuspage (3)
O
J
T
Create a Jira Software Cloud issue for every new Opsgenie alert, and send an SMS update in Twilio.
New Opsgenie alerts instantly generate a Jira Software Cloud issue and trigger a Twilio SMS, removing manual ticket creation.
O
J
T
Log every new Opsgenie alert in Jira Software Cloud, and call the on-call phone line in Twilio.
Opsgenie alerts are logged in Jira Software Cloud and trigger an immediate Twilio phone call for rapid response.
J
O
T
When a Jira Software Cloud issue status changes, create an alert in Opsgenie and send a WhatsApp message in Twilio.
Jira Software Cloud status updates trigger an Opsgenie alert and a Twilio WhatsApp notification automatically.
O
C
J
T
Use Claude to analyse whether new Opsgenie alerts are critical. If they are, create a Jira Software Cloud issue and send an urgent SMS in Twilio.
Claude evaluates new Opsgenie alerts so critical ones create Jira Software Cloud issues and trigger Twilio SMS alerts.

Supported triggers and actions for Opsgenie and Twilio

Mix and match to build the exact automation you need

Opsgenie
Opsgenie Triggers & Actions
Alert is created in Opsgenie
Triggers the automation when a new alert is created
Try it →
Create alert in Opsgenie
Generates alerts based on particular conditions
Try it →
Search alert request in Opsgenie
Searches for an alert request
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Opsgenie + Twilio?

Streamline your incident response workflows by connecting Opsgenie alert triggers directly to Twilio voice and messaging actions.

What you can automate?
🚨
Trigger SMS notifications for new Opsgenie alerts
Automatically send a Twilio SMS the moment an alert is created in Opsgenie. Ensure on-call team members receive urgent notifications instantly on their mobile devices.
📞
Place automated phone calls for critical incidents
Initiate a phone call in Twilio whenever a high-priority alert is generated in Opsgenie. Ensure critical system failures get immediate attention.
💬
Send WhatsApp messages for real-time team alerts
Deliver instant WhatsApp notifications through Twilio whenever new alerts appear in Opsgenie, keeping distributed teams informed without delay.
🔀
Route messages based on alert severity
Send different Twilio messages or initiate phone calls depending on the priority level submitted in your Opsgenie alert.
🔄
Keep communication channels updated as alerts change
Send follow-up SMS messages or update call statuses in Twilio when Opsgenie alerts are acknowledged or resolved.
🔍
Search alert requests and retrieve call details
Look up existing Opsgenie alert requests and fetch Twilio call details by ID to verify communication history and maintain accurate logs.
🎧
Handle call recordings and transcriptions
Trigger automated workflows when call statuses change, recordings are available, or transcriptions are finished in Twilio.
🔌
Extend your workflow with Jira Software Cloud
Connect Opsgenie and Twilio with Jira Software Cloud to create issues automatically whenever critical alerts and notifications occur.
And much more...

Who is Opsgenie + Twilio integration for?

Operations teams, on-call engineers, and IT managers rely on Opsgenie and Twilio to eliminate delayed notifications and keep incident communication running smoothly.

Operations analysts
Operations analysts
On-call engineers
On-call engineers
Customer success managers
Customer success managers
Support team leads
Support team leads
Incident commanders
Incident commanders
Compliance officers
Compliance officers
📈
Operations analysts
You report on incident response times and system uptime, but your tracking metrics are always stale because alert logs require manual exports — this integration means every alert populates your reports instantly and your data stays current.
On-call engineers
You need to act fast when production errors happen, but notification delays leave you finding out too late — with this integration, urgent alerts trigger immediate phone calls and text messages so you can start troubleshooting right away.
🤝
Customer success managers
You answer to clients who expect immediate updates during service degradation, but manual status updates slow you down — automating both apps means your stakeholders receive instant notifications whenever system alerts are triggered.
📥
Support team leads
The volume of alerts is too high for anyone to keep up by hand, causing missed tickets and delayed follow-ups — connecting these apps means every alert is automatically processed and routed without manual intervention.
🔄
Incident commanders
You own the recovery process and depend on upstream systems to hand over alert details smoothly, but manual handoffs cause friction — this integration means critical incident data flows seamlessly into your communication channels.
📋
Compliance officers
You need a reliable audit history for every system outage, but you keep finding gaps in manual logs — automating both apps means every alert and notification is recorded accurately for compliance review.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Opsgenie + Twilio

Build and manage your Opsgenie + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Opsgenie + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Opsgenie to Twilio?
Frequently Asked Questions
You can connect Opsgenie to Twilio in 1 click using ready templates or ask Integrately AI to build the workflow. It integrates easily with Slack, Jira Software Cloud, and Zendesk.
Can I automatically send a Twilio SMS when an Opsgenie alert is created?
Frequently Asked Questions
Can I connect Opsgenie, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Opsgenie and Twilio?
Frequently Asked Questions
How does Opsgenie handle alert triggers with Twilio?
Frequently Asked Questions
Can Twilio call status changes trigger Opsgenie alerts?
Frequently Asked Questions
Do I need coding skills to automate Opsgenie and Twilio?
Frequently Asked Questions
Is the Opsgenie and Twilio integration free?
Frequently Asked Questions
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