PerfexCRM + Phone.com Integration

Integrate PerfexCRM to Phone.com in one click, or tell Integrately AI how you want each lead handled. Create leads from calls, log records, send follow-ups, and update your CRM automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Phone.com
    Call recording is created in Phone.com Instant
  • Phone.com
    SMS is recived in Phone.com Instant
  • Phone.com
    Call is completed in Phone.com Instant
  • Phone.com
    SMS is sent in Phone.com Instant
  • Phone.com
    Call log record is created in Phone.com Instant
  • Phone.com
    Call is created in Phone.com Instant
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2.
  • PerfexCRM
    Create lead in PerfexCRM
  • PerfexCRM
    Search lead in PerfexCRM
  • PerfexCRM
    Create customer in PerfexCRM
  • PerfexCRM
    Create ticket in PerfexCRM
  • PerfexCRM
    Search customer in PerfexCRM
  • PerfexCRM
    Update customer in PerfexCRM
  • PerfexCRM
    Create task in PerfexCRM
  • PerfexCRM
    Create contact in PerfexCRM
  • PerfexCRM
    Create invoice in PerfexCRM
  • PerfexCRM
    Search invoice in PerfexCRM
  • PerfexCRM
    Update task in PerfexCRM
  • PerfexCRM
    Search task in PerfexCRM
  • PerfexCRM
    Create project in PerfexCRM
  • PerfexCRM
    Search project in PerfexCRM
  • PerfexCRM
    Add staff in PerfexCRM
  • PerfexCRM
    Search ticket in PerfexCRM
  • Phone.com
    Update contact in Phone.com
  • Phone.com
    Search contact in Phone.com
  • Phone.com
    Send SMS in Phone.com
  • Phone.com
    Create Contact in Phone.com

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Ready WorkflowsReady Workflows   for PerfexCRM + Phone.com Integration

Capture calls, create leads, update customer records, log activities, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

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Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your PerfexCRM + Phone.com flow

Connect email, messaging, finance, scheduling, and project tools to extend your call management workflow. Pick a combination and activate it in one click.

PerfexCRM
Phone.com
+
GmailGmail (3)
+
SlackSlack (3)
+
StripeStripe (3)
+
Google CalendarGoogle Calendar (3)
+
CalendlyCalendly (3)
+
TrelloTrello (3)
P
P
G
Create a PerfexCRM lead from every Phone.com call, and send a summary email in Gmail.
Phone.com calls instantly create PerfexCRM leads while Gmail sends a summary email, eliminating manual data entry for your sales team.
P
P
G
When an SMS is sent in Phone.com, create a customer in PerfexCRM and notify your inbox in Gmail.
SMS messages sent in Phone.com automatically update PerfexCRM customer records and send a confirmation email in Gmail.
P
P
G
When a Phone.com call is completed, create a support ticket in PerfexCRM and email the client in Gmail.
Completed Phone.com calls generate PerfexCRM support tickets and send follow-up emails in Gmail automatically.

Supported triggers and actions for PerfexCRM and Phone.com

Mix and match to build the exact automation you need

PerfexCRM
PerfexCRM Triggers & Actions
No trigger is available
Create lead in PerfexCRM
Generates new leads for potential customers
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Search lead in PerfexCRM
Retrieves information for a particular lead
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Create customer in PerfexCRM
Adds a new customer to the database
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Create ticket in PerfexCRM
Generates a new ticket
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Search customer in PerfexCRM
Locates and retrieves customer information
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Update customer in PerfexCRM
Updates a customer's information
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Create task in PerfexCRM
Creates a new task
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Create contact in PerfexCRM
Adds a new contact to the database
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Create invoice in PerfexCRM
Generates invoices for sales transactions
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Search invoice in PerfexCRM
Locates and retrieves invoices with
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Update task in PerfexCRM
Updates the task with new information or changes
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Search task in PerfexCRM
Searches for a task
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Create project in PerfexCRM
Creates a new project
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Search project in PerfexCRM
Searches for a project
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Add staff in PerfexCRM
Assigns new employees to the appropriate team or department
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Search ticket in PerfexCRM
Searches for a ticket
Try it →
Phone.com
Phone.com Triggers & Actions
Instant
Call recording is created in Phone.com
Triggers the automation when a call recording is created
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Instant
SMS is recived in Phone.com
Triggers the automation when an SMS is received
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Instant
Call is completed in Phone.com
Triggers the automation when a call is completed
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Instant
SMS is sent in Phone.com
Triggers the automation when an SMS is sent
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Instant
Call log record is created in Phone.com
Triggers the automation when a new call log record is created
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Instant
Call is created in Phone.com
Triggers the automation when a new call is created
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Update contact in Phone.com
Updates an existing contact
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Search contact in Phone.com
Searches for a contact
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Send SMS in Phone.com
Sends an sms
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Create Contact in Phone.com
Creates a new contact
Try it →

What can you automate with PerfexCRM + Phone.com?

Streamline your communication tracking and client management with powerful, automated workflows.

What you can automate?
🎯
Create PerfexCRM leads from new Phone.com calls
Automatically capture every inbound caller as a new lead in PerfexCRM the moment a call is created in Phone.com. Manual data entry is removed from your intake process.
📋
Capture all submitted call data fields
Map caller phone numbers, timestamps, and notes directly into corresponding PerfexCRM fields. Your client database retains complete interaction details.
🔔
Alert your team instantly on new calls
Notify your staff in Slack or via email the second a phone call is completed or an SMS is received. Fast internal communication keeps response times short.
🔀
Route records based on call details
Create different PerfexCRM tickets or tasks depending on specific caller criteria or message content. Workflows adapt automatically to your business rules.
🔄
Keep customer profiles continuously updated
Update existing PerfexCRM customer records automatically when new call logs or recordings are generated in Phone.com. Data stays accurate across platforms.
🔍
Search and update instead of duplicating
Search existing contacts in PerfexCRM before creating new entries to prevent duplicate profiles. Your CRM database remains clean and organized.
Handle completed calls and text messages
Trigger automated follow-up tasks and support tickets the moment a Phone.com call is completed or an SMS is received.
🔌
Extend your workflow to Slack or Gmail
Connect your PerfexCRM and Phone.com automation with Slack or Gmail to notify team members and send client confirmation emails seamlessly.
And much more...

Who is PerfexCRM + Phone.com integration for?

Business owners, sales reps, and support managers streamline their communications and CRM updates, eliminating manual data entry between calls and client records.

Operations Managers
Operations Managers
Sales Teams
Sales Teams
Client Success Officers
Client Success Officers
Support Desk Agents
Support Desk Agents
Project Coordinators
Project Coordinators
Compliance Officers
Compliance Officers
📈
Operations Managers
You're reviewing client accounts and invoices in PerfexCRM, but your call logs and revenue figures only update when someone manually exports records, so the totals you report against are always a few hours behind — with this integration, every phone activity lands in your CRM instantly and your reports stay current.
Sales Teams
You're managing incoming inquiries and customer tickets in PerfexCRM, but missed call details sit in your phone system until someone checks them, so hot prospects go cold before anyone follows up — automating both apps means every call instantly creates a lead in your CRM so your team can respond immediately.
🤝
Client Success Officers
You're tracking project deliverables and client communications in PerfexCRM, but conversation notes remain trapped in Phone.com until a manual summary is written, leaving stakeholders waiting for updates — this integration means every call and interaction logs automatically to give clients a transparent view of progress.
📞
Support Desk Agents
You're handling dozens of daily client calls and support requests in PerfexCRM, but manual data entry cannot keep pace with the call volume, leading to missed customer details and unrecorded interactions — with this integration, high-volume call records flow straight into your CRM without manual effort.
🎯
Project Coordinators
You're qualifying prospects and assigning tasks in PerfexCRM, but outbound follow-up calls made in Phone.com are never linked back to the assigned staff member, breaking the handoff between departments — connecting these apps means every call record ties directly to the right lead and task owner.
📋
Compliance Officers
You're maintaining a complete history of client touchpoints in PerfexCRM, but phone conversations happen outside the system, leaving blind spots in your customer records — this integration means every call log and recording is securely attached to the right customer profile for an uncompromised audit trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate PerfexCRM + Phone.com

Build and manage your PerfexCRM + Phone.com automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PerfexCRM + Phone.com with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect PerfexCRM to Phone.com?
Frequently Asked Questions
You can connect PerfexCRM to Phone.com instantly using 1-click ready workflows on Integrately. Choose from templates that sync calls, create leads, and integrate with tools like Gmail, Slack, and Stripe. You can also use Integrately AI to build custom automation sequences tailored to your exact requirements.
Can I automatically create a PerfexCRM lead when a new call is created in Phone.com?
Frequently Asked Questions
Can I connect PerfexCRM, Phone.com, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for PerfexCRM and Phone.com?
Frequently Asked Questions
How does PerfexCRM handle customer records and call log data?
Frequently Asked Questions
Can Phone.com trigger actions when an SMS is received?
Frequently Asked Questions
Do I need coding skills to automate PerfexCRM and Phone.com?
Frequently Asked Questions
Is the PerfexCRM and Phone.com integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect PerfexCRM or Phone.com With 1500+ Other Apps

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