PerfexCRM + Userback Integration

Integrate PerfexCRM to Userback in one click, or tell Integrately AI how you want each feedback handled. Turn feedback submissions into leads, open support tickets, create tasks, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Userback
    Feedback is collected in Userback Instant
Arrow Right
2.
  • PerfexCRM
    Create lead in PerfexCRM
  • PerfexCRM
    Search lead in PerfexCRM
  • PerfexCRM
    Create customer in PerfexCRM
  • PerfexCRM
    Create ticket in PerfexCRM
  • PerfexCRM
    Search customer in PerfexCRM
  • PerfexCRM
    Update customer in PerfexCRM
  • PerfexCRM
    Create task in PerfexCRM
  • PerfexCRM
    Create contact in PerfexCRM
  • PerfexCRM
    Create invoice in PerfexCRM
  • PerfexCRM
    Search invoice in PerfexCRM
  • PerfexCRM
    Update task in PerfexCRM
  • PerfexCRM
    Search task in PerfexCRM
  • PerfexCRM
    Create project in PerfexCRM
  • PerfexCRM
    Search project in PerfexCRM
  • PerfexCRM
    Add staff in PerfexCRM
  • PerfexCRM
    Search ticket in PerfexCRM

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Ready Workflows Ready Workflows for PerfexCRM + Userback Integration

Capture feedback, create leads, open tickets, log tasks, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
Userback + PerfexCRM Integration

Create PerfexCRM contact for new Userback feedback

When someone completes your Userback, a new contact is automatically created in your PerfexCRM. This way, you can quickly follow up with the feedback and turn them into a customer!

Plus, all of the information from the Userback is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Userback - PerfexCRM integration set up makes it easy to manage your customer relationships and grow your business.
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your PerfexCRM + Userback flow

Send feedback details to messaging, storage, and project tools to keep your teams aligned. Pick a combination and activate it in one click.

PerfexCRM
Userback
+
Jira Software CloudJira Software Cloud (4)
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SlackSlack (4)
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TrelloTrello (4)
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Google DriveGoogle Drive (4)
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GmailGmail (4)
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StripeStripe (4)
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Create a PerfexCRM lead from every Userback feedback item, and open a corresponding issue in Jira Software Cloud.
New Userback feedback turns into a PerfexCRM lead and a Jira Software Cloud issue instantly, so your sales and engineering teams see the request without manual copying.
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When Userback collects new feedback, create a PerfexCRM ticket and log a bug report in Jira Software Cloud.
Userback feedback becomes a PerfexCRM ticket and a Jira Software Cloud bug report automatically, keeping support and product teams in sync.
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If Userback feedback indicates a critical bug, create a PerfexCRM task and open a high-priority issue in Jira Software Cloud.
Critical feedback triggers an urgent PerfexCRM task and a priority Jira Software Cloud issue, ensuring engineering acts fast on blocking problems.
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Use Claude to analyse Userback feedback, create a PerfexCRM customer record, and open a tracked task in Jira Software Cloud.
AI analyses incoming Userback feedback to structure customer data in PerfexCRM and create a corresponding Jira Software Cloud task.

Supported triggers and actions for PerfexCRM and Userback

Mix and match to build the exact automation you need

PerfexCRM
PerfexCRM Triggers & Actions
No trigger is available
Create lead in PerfexCRM
Generates new leads for potential customers
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Search lead in PerfexCRM
Retrieves information for a particular lead
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Create customer in PerfexCRM
Adds a new customer to the database
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Create ticket in PerfexCRM
Generates a new ticket
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Search customer in PerfexCRM
Locates and retrieves customer information
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Update customer in PerfexCRM
Updates a customer's information
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Create task in PerfexCRM
Creates a new task
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Create contact in PerfexCRM
Adds a new contact to the database
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Create invoice in PerfexCRM
Generates invoices for sales transactions
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Search invoice in PerfexCRM
Locates and retrieves invoices with
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Update task in PerfexCRM
Updates the task with new information or changes
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Search task in PerfexCRM
Searches for a task
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Create project in PerfexCRM
Creates a new project
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Search project in PerfexCRM
Searches for a project
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Add staff in PerfexCRM
Assigns new employees to the appropriate team or department
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Search ticket in PerfexCRM
Searches for a ticket
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Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
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No action is available

What can you automate with PerfexCRM + Userback?

Turn incoming feedback into structured records and automated workflows across your business tools.

What you can automate?
🔄
Convert feedback into CRM leads instantly
Create a new lead in PerfexCRM automatically the moment feedback is collected in Userback. Eliminate manual copy-pasting and ensure no client request is ever overlooked.
📝
Capture every submitted feedback field
Map all available Userback feedback responses into separate PerfexCRM fields instead of just names and emails. Your CRM records become a richer source for review.
🔔
Alert your team as soon as it happens
Send instant notifications to your support or sales channels whenever new feedback arrives, ensuring the right team member picks up the task immediately.
🔀
Route feedback based on submitted content
Evaluate incoming Userback feedback to route bug reports into Jira and sales inquiries into PerfexCRM pipelines automatically based on form selections.
🔄
Keep PerfexCRM customer records updated
Search for existing customer profiles in PerfexCRM whenever new feedback is submitted and update their contact details or interaction history seamlessly.
🔍
Prevent duplicate records with smart lookups
Search existing PerfexCRM contacts before creating new entries, ensuring your database remains clean and free from duplicate customer profiles.
⏱️
Handle support ticket status changes
Update ticket stages in PerfexCRM when follow-up actions occur, keeping customer histories accurate across your entire support lifecycle.
🔌
Extend your workflow to team messaging apps
Trigger automated alerts in Slack or notifications in Gmail immediately after feedback is processed into PerfexCRM, keeping all departments aligned.
And much more...

Who is PerfexCRM + Userback integration for?

Product managers, support teams, and customer success leaders using PerfexCRM and Userback eliminate manual handoffs to keep client feedback moving into active work items.

Product Managers
Product Managers
Support Leads
Support Leads
Account Managers
Account Managers
Customer Success Teams
Customer Success Teams
Project Managers
Project Managers
Operations Leads
Operations Leads
📈
Product Managers
You're reviewing feedback trends in Userback but your PerfexCRM records only update when someone manually copies data across, so the request counts you're tracking against are always a few hours behind — this integration means every new feedback submission lands in your CRM instantly and your data stays current.
Support Leads
You manage client requests in PerfexCRM but discover critical user bugs reported in Userback too late, leaving customers waiting for initial responses — automating both apps means every feedback item opens a ticket immediately and your support team can act fast.
🤝
Account Managers
You report on project progress to clients who submit feedback through Userback, but reconciling notes with PerfexCRM takes hours of manual administration — connecting these apps means client submissions become structured CRM entries without manual copying.
📊
Customer Success Teams
You handle high volumes of client communications where feedback entries pile up faster than anyone can log them into PerfexCRM by hand — with this integration, every piece of user feedback creates a tracked task or lead automatically.
🛠️
Project Managers
You depend on upstream feedback submissions to schedule client deliverables in PerfexCRM, but missing handoffs stall your weekly sprints — automating both apps means every user response transitions smoothly into an active task.
📁
Operations Leads
You need a reliable audit history of all client feedback linked directly to customer accounts, but manual logging leaves frustrating gaps in PerfexCRM — integrating these apps means every submission is recorded accurately every time.
Our team

Ready Workflows Did you know?

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Why choose Integrately to automate PerfexCRM + Userback

Build and manage your PerfexCRM + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PerfexCRM + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

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Frequently Asked Questions

How do I connect PerfexCRM to Userback?
Frequently Asked Questions
You can connect PerfexCRM to Userback instantly using ready workflows on Integrately. Choose a template, connect your accounts, and activate your automation in one click. You can also use Integrately AI to build custom flows with Slack, Google Drive, and other tools.
Can I automatically create a PerfexCRM lead when feedback is collected in Userback?
Frequently Asked Questions
Can I connect PerfexCRM, Userback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for PerfexCRM and Userback?
Frequently Asked Questions
How does PerfexCRM handle incoming data from Userback?
Frequently Asked Questions
Can Userback trigger updates across multiple PerfexCRM modules?
Frequently Asked Questions
Do I need coding skills to automate PerfexCRM and Userback?
Frequently Asked Questions
Is the PerfexCRM and Userback integration free?
Frequently Asked Questions
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You Can Also Connect PerfexCRM or Userback With 1500+ Other Apps

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