Create Pipefy card for new Zendesk ticket
Zendesk + Pipefy Integration
Pipefy + Zendesk Integration
Integrate Pipefy to Zendesk in one click, or tell Integrately AI how you want each card handled. Create tickets, update card fields, search organizations, and sync support workflows automatically.
Free forever.Use premium features free for 14 days.1.
Card is created in Pipefy Instant- Card is moved in Pipefy Instant
- Card field is updated in Pipefy Instant
- Card is completed in Pipefy Instant
- Card gets late in Pipefy Instant
- Card is expired in Pipefy Instant
- Card becomes overdue in Pipefy Instant
Ticket is updated in Zendesk- Ticket is solved in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Update card field in Pipefy
- Create card in Pipefy
- Search card in Pipefy
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Pipefy + Zendesk Integration
Create support tickets, update card fields, sync user data, notify teams, and manage customer operations, all in just one click.
Most popular automation
- 1of1
Got a different automation in mind? Describe it and let Integrately AI build it for you.
Connect more apps to your Pipefy + Zendesk flow
Sync customer support operations with your broader software stack to keep teams aligned and workflows moving. Pick a combination and activate it in one click.
+
Slack (6)
Slack (6) +
Jira Software Cloud (5)
Jira Software Cloud (5) +
Confluence (4)
Confluence (4) +
Salesforce (4)
Salesforce (4) +
Google Drive (4)
Google Drive (4) +
Google Sheets (5)
Google Sheets (5) P
Z
S
Create a Zendesk ticket when a Pipefy card is created, and notify your support channel in Slack
New Pipefy cards instantly generate a Zendesk ticket while your support team hears about it in Slack, removing manual copy-pasting.
Z
P
S
When a Zendesk ticket is updated, update the card field in Pipefy and post an alert in Slack
Zendesk ticket updates instantly sync back to your Pipefy card fields and notify your team in Slack.
P
Z
S
When a Pipefy card is moved, update the Zendesk ticket and notify your operations channel in Slack
Card stage movements in Pipefy automatically update corresponding Zendesk tickets and alert your team in Slack.
Z
P
S
When a Zendesk ticket is solved, search the Pipefy card and post the completion in Slack
Solved support tickets locate the matching Pipefy card and announce completion in Slack.
P
Z
S
When a Pipefy card gets late, update the Zendesk ticket and alert your manager channel in Slack
Overdue Pipefy cards update associated Zendesk tickets and ping your manager channel in Slack.
Z
C
P
S
Use Claude to summarise new Zendesk tickets, create a Pipefy card, and post the brief in Slack
Claude analyses new Zendesk tickets, creates a summarised Pipefy card, and posts a brief in Slack.
Supported triggers and actions for Pipefy and Zendesk
Mix and match to build the exact automation you need
Pipefy Triggers & Actions
Instant
Card is moved in Pipefy
Triggers the automation when a card is moved in the workflow
Try it → Instant
Card field is updated in Pipefy
Triggers the automation when a card field is updated
Try it → Instant
Card is completed in Pipefy
Triggers the automation when a card is marked as completed
Try it → Instant
Card becomes overdue in Pipefy
Triggers the automation when a card is past its due date
Try it → Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Pipefy + Zendesk?
Streamline your customer support and internal workflows by connecting Pipefy and Zendesk for automated, real-time data synchronization.
🔄
Create Zendesk tickets from Pipefy cards
Automatically open a Zendesk support ticket the moment a new card is created in Pipefy, bridging your workflow management and customer service operations without manual copying.
📋
Capture every custom field and detail
Map all submitted Pipefy card fields and custom attributes directly into your Zendesk ticket description so support agents have full context immediately.
🔔
Alert your team instantly on updates
Trigger instant team notifications whenever a card moves in Pipefy or a linked ticket is updated in Zendesk, keeping all stakeholders fully aligned.
🔀
Route requests based on ticket priority
Check submitted ticket fields and route urgent customer issues to specialized Pipefy boards while standard requests follow normal workflows.
🔄
Keep card fields synchronized in real time
Automatically update corresponding Pipefy card fields whenever status changes occur in Zendesk, maintaining single-source-of-truth accuracy.
🔍
Search and update existing records
Automatically search for existing cards in Pipefy before creating new ones, preventing duplicate records when multiple tickets arrive for the same request.
✅
Handle later status changes and resolutions
Automatically close or update associated Pipefy cards whenever a Zendesk ticket is marked as solved or closed by your support team.
🔌
Extend your workflow to Slack
Connect your core pair to Slack to announce new ticket creations, status changes, and urgent escalations directly in your team communication channels.
And much more...
Who is Pipefy + Zendesk integration for?
Connect workflow management with customer support to eliminate manual handoffs, keep data synchronized across platforms, and accelerate team response times.
Operations Managers
Support Team Leads
Client Success Directors
Customer Operations Specialists
Technical Support Engineers
Quality Assurance Supervisors
📊
Operations Managers
You're managing complex internal workflows in Pipefy while customer issues pile up in Zendesk, but manual ticket creation leaves your metrics outdated — connecting these apps means every new card generates a ticket instantly and your operational visibility stays current.
🎧
Support Team Leads
You need to escalate urgent customer inquiries into operational tasks quickly, but manual handoffs cause missed details — with this integration, every customer ticket creates a tracked card immediately and your support pipeline stays organized.
🤝
Client Success Directors
You report on resolution times and client project health, but disconnected systems create reporting gaps — automating both apps means ticket updates sync directly to your workflow cards and your status reports are always accurate.
⚡
Customer Operations Specialists
You handle high volumes of customer requests every day, but copying data between support tools and process boards slows you down — automating both apps means requests flow seamlessly from cards to tickets without manual re-entry.
🛠️
Technical Support Engineers
You depend on upstream operations teams to hand over bug reports and task details, but communication delays stall your troubleshooting — connecting these apps means ticket details flow straight into your work queue the moment they arrive.
📋
Quality Assurance Supervisors
You audit customer support resolution history, but missing card links leave holes in your audit trails — automating both apps means every resolved ticket updates your operational records with complete accuracy.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Pipefy + Zendesk
Build and manage your Pipefy + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Pipefy + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Pipefy + Zendesk Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99
Trusted by 42,000+ Customers
Highest Rated Integration Platform on G2
P
ProductHunt
Most upvoted product of the month
Connect Pipefy + Zendesk Now
In Just 1 Click!
Frequently Asked Questions
How do I connect Pipefy to Zendesk?
You can connect Pipefy to Zendesk in 1 click using ready workflows on Integrately, or use Integrately AI to set up your support and workflow automation instantly alongside apps like Slack, Jira Software Cloud, and Google Sheets.
Can I automatically create Zendesk tickets from Pipefy cards?
Can I connect Pipefy, Zendesk, and Slack?
What is a good Zapier alternative for Pipefy and Zendesk?
How does Pipefy handle card updates during Zendesk ticket changes?
Can Zendesk ticket resolutions update my Pipefy cards?
Do I need coding skills to automate Pipefy and Zendesk?
Is the Pipefy and Zendesk integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
You Can Also Connect Pipefy or Zendesk With 1500+ Other Apps
Popular Pipefy Integrations
Connect Pipefy with CRMs, project management platforms, and communication tools to run your operations smoothly.
See All
Pipefy Integrations
Pipefy Integrations
No popular apps found
Popular Zendesk Integrations
Sync Zendesk with email marketing, customer success, and analytics tools to deliver exceptional support.
See All
Zendesk Integrations
Zendesk Integrations
No popular apps found
