Plivo + Twilio Integration

Integrate Plivo to Twilio in one click, or tell Integrately AI how you want each message handled. Receive incoming communications, send SMS notifications, trigger audio calls, and log conversation history automatically.

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1.
  • Plivo
    SMS is received in Plivo
  • Plivo
    Call is completed in Plivo
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Plivo
    Send SMS in Plivo
  • Plivo
    Make a call and play audio in Plivo
  • Plivo
    Make a call and speak text in Plivo
  • Plivo
    Send MMS in Plivo
  • Plivo
    Search number in Plivo
  • Plivo
    Get message by ID in Plivo
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Plivo + Twilio Integration

Capture incoming messages, send automated SMS alerts, trigger voice calls, and keep communication records synchronized, all in just one click.

Most popular automationsmost-popular-automations
Twilio + Plivo Integration

Send message from Plivo for new sms received in Twilio

There are many reasons why you would want to send an message in Plivo when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Plivo + Twilio Integration

Send sms from Twilio for new message received in Plivo

There are many reasons why you would want to send an sms in Twilio when a text message is received in Plivo.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.

No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Plivo + Twilio flow

Sync your communication workflows with CRMs, scheduling tools, and spreadsheets to keep customer interactions fully updated. Pick a combination and activate it in one click.

Plivo
Twilio
+
SalesforceSalesforce (4)
+
HubspotHubspot (4)
+
CalendlyCalendly (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
T
S
P
When a message is received in Twilio, create a Salesforce lead and send an SMS in Plivo
Incoming Twilio messages instantly generate Salesforce leads while triggering a confirmation SMS in Plivo without manual data entry.
T
S
P
When a call is finished in Twilio, update the Salesforce record and notify your team via Plivo
Completed Twilio calls update your Salesforce records and dispatch automated Plivo notifications to keep teams aligned.
T
S
P
If a Twilio message is received from a VIP contact, create a high-priority Salesforce task and send an alert via Plivo
VIP messages in Twilio create urgent Salesforce tasks and dispatch immediate Plivo alerts for rapid response.
T
S
P
Use Claude to summarise every Twilio transcript, update Salesforce, and send a Plivo briefing SMS
Claude summarises Twilio call transcripts, updates Salesforce notes, and sends a briefing SMS through Plivo.

Supported triggers and actions for Plivo and Twilio

Mix and match to build the exact automation you need

Plivo
Plivo Triggers & Actions
SMS is received in Plivo
Triggers the automation when a new SMS is received
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Call is completed in Plivo
Triggers the automation when a call is completed
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Send SMS in Plivo
Sends a text message to particular recipients
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Make a call and play audio in Plivo
Make a call and play a pre-recorded audio message
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Make a call and speak text in Plivo
Initiates a phone call and speak out the particular text to the recipient
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Send MMS in Plivo
Sends multimedia messages to designated recipients
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Search number in Plivo
Searches for a number
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Get message by ID in Plivo
Retrieves a message using its id
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Plivo + Twilio?

Streamline your communication infrastructure by connecting Plivo and Twilio for automated messaging, call tracking, and multi-channel synchronization.

What you can automate?
🔄
Sync inbound messages across providers
Capture messages received in Twilio and automatically trigger corresponding SMS or MMS dispatches through Plivo to maintain consistent cross-platform communication.
📋
Capture every submitted message field
Map available sender details, message bodies, and timestamps into separate CRM fields instead of losing valuable metadata during manual handoffs.
🔔
Alert the right team member instantly
Trigger automated team notifications in Slack or via Plivo SMS the moment a critical call finishes or an urgent message arrives.
🔀
Route workflows based on message content
Evaluate inbound text parameters to perform conditional branching—sending VIP inquiries to dedicated queues while routing standard support requests automatically.
🔄
Keep destinations updated as calls change
Update CRM deal stages and spreadsheet logs automatically whenever call statuses change or new transcriptions become available in Twilio.
➕
Add or update instead of creating duplicates
Search existing database records before logging inbound inquiries, ensuring contact profiles update cleanly without generating duplicate entries.
📞
Handle later status changes and failures
Trigger automated failover workflows or engineer alerts whenever a call fails or a message delivery status changes to undelivered.
🔗
Extend flows to popular business apps
Connect your core communication pair to Google Sheets, Gmail, or Slack to notify stakeholders and archive conversation logs effortlessly.
And much more...

Who is Plivo + Twilio integration for?

Communications managers, support teams, and developers streamlining multi-channel messaging and voice operations will eliminate manual handoffs and keep customer conversations fully aligned.

Operations Managers
Operations Managers
Support Team Leads
Support Team Leads
Client Success Directors
Client Success Directors
Communications Analysts
Communications Analysts
Sales Development Reps
Sales Development Reps
Compliance Officers
Compliance Officers
📈
Operations Managers
You're overseeing messaging workflows across multiple telecommunication providers, but your tracking systems only update when someone manually exports delivery logs, so your throughput metrics are always hours behind — with this integration, every message status update syncs instantly and your operational visibility stays current.
⚡
Support Team Leads
You need to act fast when critical customer calls drop or fail, but you find out about connectivity errors long after clients complain — this integration means every failed call triggers instant SMS escalations and team notifications so you can resolve issues immediately.
🤝
Client Success Directors
You answer to key accounts that demand complete communication audit trails, but assembling phone logs and message transcripts by hand delays your progress reports — connecting these apps means every call and text is logged automatically into your records, giving clients transparent updates.
📊
Communications Analysts
The volume of inbound SMS and voice interactions is too high for anyone to keep up with by hand, leading to fragmented reporting data across your channels — automating both apps means every interaction is captured in your sheets and CRMs without manual transcription errors.
🎯
Sales Development Reps
You own the outreach follow-up stage and depend on inbound leads registering correctly, but manual handoffs between telephony platforms and your CRM cause frustrating delays — with this integration, every incoming inquiry instantly creates a CRM lead and triggers immediate text outreach.
📋
Compliance Officers
You need a reliable history of all customer interactions, but manual archiving keeps missing transcripts and recording links, leaving dangerous gaps in your audit history — automating these platforms means every message, call recording, and transcription is stored securely and permanently.
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Why choose Integrately to automate Plivo + Twilio

Build and manage your Plivo + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Plivo + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Plivo to Twilio?
Frequently Asked Questions
You can connect Plivo to Twilio in one click using pre-built templates on Integrately, or use Integrately AI to set up custom communication workflows alongside apps like Salesforce, Hubspot, and Slack.
Can I automatically send a Plivo SMS when a Twilio message is received?
Frequently Asked Questions
Can I connect Plivo, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Plivo and Twilio?
Frequently Asked Questions
How does Plivo handle inbound SMS triggers in automation?
Frequently Asked Questions
Can Twilio call status changes trigger actions in other apps?
Frequently Asked Questions
Do I need coding skills to integrate Plivo and Twilio?
Frequently Asked Questions
Is the Plivo and Twilio integration free?
Frequently Asked Questions
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