respond.io + Razorpay Integration

Q: Can I automatically send a respond.io message when a Razorpay payment is captured?

You can capture payment events in Razorpay and automatically create contacts or trigger message templates in respond.io. Pick a ready automation or build custom variations with Integrately AI.

Q: Can I connect Razorpay, respond.io, and Google Sheets?

You can connect Razorpay, respond.io, and Google Sheets in a multi-step workflow. Captured payments log transaction data in Google Sheets while updating customer chats in respond.io, alongside 1,500+ other apps.

Q: What is a good Zapier alternative for Razorpay and respond.io?

Integrately is a popular alternative for Razorpay and respond.io, offering 20 million+ ready templates, 1-click setup, and 24/5 live chat support at 3x to 10x lower cost.

Q: How does Razorpay handle payment capture events in integrations?

Razorpay triggers automated actions immediately when a payment is captured. There is a ready template — start from the Razorpay and respond.io integration.

Q: Can respond.io update contact lifecycles automatically during checkout?

You can update contact lifecycles in respond.io when transactions process in Razorpay using 1-click automations on Integrately. There's a ready template — start from the Razorpay and respond.io integration.

Q: Do I need coding skills to automate Razorpay and respond.io?

You can connect Razorpay and respond.io without writing code using ready templates and Integrately AI.

Q: Is the Razorpay and respond.io integration free?

The Razorpay and respond.io integration is available on Integrately with a free forever plan included.

Integrate Razorpay to respond.io in one click, or tell Integrately AI how you want each payment handled. Capture payment details, create or update contacts, notify your team, and send templated follow-ups automatically.

Integrate For Free

Free forever.

Use premium features free for 14 days.

Contact is created in respond.io Instant
Contact is updated in respond.io Instant
Message is received in respond.io Instant
Message is sent in respond.io Instant
Conversation is closed in respond.io Instant
Conversation is opened in respond.io Instant
Contact assignee is updated in respond.io Instant
Contact tag is updated in respond.io Instant
Comment is created in respond.io Instant
Payment is captured in Razorpay Instant
Payment is failed in Razorpay Instant
Order is paid in Razorpay Instant
Payment link is paid in Razorpay Instant
Payment is authorized in Razorpay Instant
Invoice is partially paid in Razorpay Instant
Refund is processed in Razorpay Instant
Invoice is expired in Razorpay Instant
Payment link is expired in Razorpay Instant
Payment Link is cancelled in Razorpay Instant
Payment is dispute created in Razorpay Instant
Refund speed is changed in Razorpay Instant
Payment link is partially paid in Razorpay Instant
Payment dispute lost in Razorpay Instant
Payment dispute won in Razorpay Instant
Payment dispute closed in Razorpay Instant
Invoice is paid in Razorpay Instant
Refund is created in Razorpay Instant

Update the contact lifecycle in respond.io
Send message via WhatsApp template in respond.io
Send message via SMS in respond.io
Send message via email in respond.io
Add comment in respond.io
Create contact in respond.io
Search contact in respond.io
Delete contact in respond.io
Create or update contact in respond.io
Update contact in respond.io
Assign or unassign conversation in respond.io
Create custom field in respond.io
Open or close conversation in respond.io
Add tag in respond.io
Create customer in Razorpay
Update customer in Razorpay
Create payment Link in Razorpay
Create order in Razorpay
Update order in Razorpay
Get order by id in Razorpay
Create invoice in Razorpay
Get invoice by id in Razorpay
Create subscription in Razorpay
Update subscription in Razorpay
Create plan in Razorpay
Create item in Razorpay
Update item in Razorpay

Trusted by experts at...

Ready Workflows for Razorpay + respond.io Integration

Capture payments, update contacts, trigger WhatsApp messages, log transaction details, and notify support, all in just one click.

Create Razorpay contact for new respond.io contact

If you're using respond.io to manage your sales leads, it's important to also use Razorpay to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in respond.io, a corresponding contact will automatically be created in Razorpay.

This will keep all of your lead data in one place, making it easier to send out marketing emails.

Activate

Update Razorpay contact from new respond.io contact

respond.io + Razorpay Integration

Activate

When Contact is created in respond.io > Check condition > Create customer in Razorpay

respond.io + Razorpay Integration

Activate

1of1

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Razorpay + respond.io flow

Connect supporting tools to archive transaction histories, notify team channels, and manage customer communications after payments are processed. Pick a combination and activate it in one click.

Shopify (4)

Google Sheets (4)

WhatsApp (3)

Gmail (3)

Slack (3)

Notion (3)

When a payment is captured in Razorpay, create a contact in respond.io and create an order in Shopify.

Captured Razorpay payments instantly generate a new contact in respond.io and record an order in Shopify, removing manual entry.

When a payment fails in Razorpay, send a WhatsApp template via respond.io and create a customer in Shopify.

Failed Razorpay payments trigger an immediate WhatsApp message via respond.io while registering the customer profile in Shopify.

When a payment is captured in Razorpay, update the contact lifecycle in respond.io and update an order in Shopify.

Successful Razorpay payments update contact lifecycles in respond.io and refresh order statuses in Shopify.

If a Razorpay payment link is paid, send a message via WhatsApp template in respond.io and create an order in Shopify.

Paid Razorpay payment links immediately initiate customer messaging in respond.io and log store orders in Shopify.

When a payment is captured in Razorpay, create a contact in respond.io and log a row in Google Sheets.

Razorpay payment captures automatically add contact records to respond.io and log transaction details in Google Sheets.

When a refund is processed in Razorpay, update the contact in respond.io and update a row in Google Sheets.

Refund events in Razorpay update contact statuses in respond.io and refresh corresponding rows in Google Sheets.

When a payment fails in Razorpay, add a comment in respond.io and log a row in Google Sheets.

Failed Razorpay payments add internal notes in respond.io and record error details in Google Sheets.

If an invoice is paid in Razorpay, create a contact in respond.io and log a row in Google Sheets.

Paid Razorpay invoices generate respond.io contacts and archive transaction data in Google Sheets.

When a payment is captured in Razorpay, create a contact in respond.io and send a message via WhatsApp.

Successful Razorpay payments add contacts in respond.io and dispatch instant chat confirmations via WhatsApp.

When a payment fails in Razorpay, add a comment in respond.io and send an alert message via WhatsApp.

Failed Razorpay payments record comments in respond.io and alert customers directly via WhatsApp.

When a refund is processed in Razorpay, update the contact in respond.io and send a notification via WhatsApp.

Razorpay refunds update respond.io contact records and notify clients instantly via WhatsApp.

When a payment is captured in Razorpay, create a contact in respond.io and send a confirmation email in Gmail.

Razorpay payment captures generate respond.io contacts and dispatch automated confirmation emails via Gmail.

When a payment fails in Razorpay, add a comment in respond.io and send an alert email via Gmail.

Failed Razorpay transactions add comments in respond.io and notify finance teams via Gmail alerts.

When an invoice is paid in Razorpay, update the contact in respond.io and send a receipt via Gmail.

Paid Razorpay invoices update respond.io contact records and email official receipts via Gmail.

When a payment is captured in Razorpay, create a contact in respond.io and notify your sales channel in Slack.

Successful Razorpay payments create respond.io contacts and post revenue announcements in Slack channels.

When a payment fails in Razorpay, add a comment in respond.io and alert your support channel in Slack.

Failed Razorpay payments log comments in respond.io and alert support channels on Slack.

When a refund is processed in Razorpay, update the contact in respond.io and announce the refund in Slack.

Razorpay refunds update respond.io contact records and broadcast refund notifications in Slack.

When a payment is captured in Razorpay, create a contact in respond.io and add a database item in Notion.

Razorpay payment captures generate respond.io contacts and create structured records in Notion databases.

When a payment fails in Razorpay, add a comment in respond.io and log an error item in Notion.

Failed Razorpay payments add comments in respond.io and record tracking items in Notion databases.

When an invoice is paid in Razorpay, update the contact in respond.io and update a database item in Notion.

Paid Razorpay invoices update respond.io contacts and modify tracking records in Notion databases.

Supported triggers and actions for respond.io and Razorpay

Mix and match to build the exact automation you need

respond.io Triggers & Actions

Instant

Contact is created in respond.io

Triggers the automation when a new contact is created

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Instant

Contact is updated in respond.io

Triggers the automation when a contact is updated

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Instant

Message is received in respond.io

Triggers the automation when a new message is received

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Instant

Message is sent in respond.io

Triggers the automation when a new message is sent

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Instant

Conversation is closed in respond.io

Triggers the automation when any conversation is marked as completed

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Instant

Conversation is opened in respond.io

Triggers the automation when a new conversation is initiated

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Instant

Contact assignee is updated in respond.io

Triggers the automation when a contact's assignee is changed

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Instant

Contact tag is updated in respond.io

Triggers the automation when a contact tag is updated

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Instant

Comment is created in respond.io

Triggers the automation when a new comment is created

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Razorpay Triggers & Actions

Instant

Payment is captured in Razorpay

Triggers the automation when a payment is captured

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Instant

Payment is failed in Razorpay

Triggers the automation when a payment fails

Try it →

Instant

Order is paid in Razorpay

Triggers the automation when payment is made for any order

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Instant

Payment link is paid in Razorpay

Triggers the automation when payment is successfully made using a link

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Instant

Payment is authorized in Razorpay

Triggers the automation when a payment is authorized

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Instant

Invoice is partially paid in Razorpay

Triggers the automation when an invoice is partially paid

Try it →

Instant

Refund is processed in Razorpay

Triggers the automation when a refund is processed

Try it →

Instant

Invoice is expired in Razorpay

Triggers the automation when the validity of an invoice expires

Try it →

Instant

Payment link is expired in Razorpay

Triggers the automation when a payment link expires

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Instant

Payment Link is cancelled in Razorpay

Triggers the automation when a payment link is cancelled

Try it →

Instant

Payment is dispute created in Razorpay

Triggers the automation when a payment dispute is created

Try it →

Instant

Refund speed is changed in Razorpay

Triggers the automation when the refund speed is changed

Try it →

Instant

Payment link is partially paid in Razorpay

Triggers the automation when a payment link is paid

Try it →

Instant

Payment dispute lost in Razorpay

Triggers the automation when a payment dispute is lost

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Instant

Payment dispute won in Razorpay

Triggers the automation when a payment dispute is won

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Instant

Payment dispute closed in Razorpay

Triggers the automation when a payment dispute is resolved and closed

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Instant

Invoice is paid in Razorpay

Triggers the automation when an invoice is marked as paid

Try it →

Instant

Refund is created in Razorpay

Triggers the automation when a refund is initiated

Try it →

What can you automate with Razorpay + respond.io?

Connect payment events in Razorpay to customer messaging workflows in respond.io to eliminate manual administration.

Get Started For Free

🧾

Trigger messaging workflows instantly from captured payments

Capture payment events in Razorpay and automatically create or update contacts in respond.io to start customer conversations without delay.

📋

Map complete customer and transaction details

Transfer customer names, contact numbers, order amounts, and metadata from Razorpay into respond.io without missing fields.

🔔

Alert your team the moment a payment happens

Notify team members via respond.io assignments or external channels whenever a payment is captured, failed, or disputed.

🔀

Route conversations based on payment tiers

Check transaction amounts or payment link statuses in Razorpay to assign different customer lifecycles or tags in respond.io.

🔄

Keep contact profiles synchronized as orders change

Update customer details in respond.io whenever order statuses, subscriptions, or invoices are modified in Razorpay.

🛡️

Prevent duplicate contacts during payment checkouts

Search existing databases before creating records, ensuring returning customers are updated in respond.io rather than duplicated.

⏳

Automate follow-ups for refunds and disputes

Trigger specific respond.io messaging templates when refunds are processed, payment disputes are created, or links expire.

📊

Log payment conversations into Google Sheets

Combine Razorpay and respond.io with Google Sheets to archive transaction logs and messaging summaries in one searchable spreadsheet.

And much more...

Who is Razorpay + respond.io integration for?

Finance managers, support leads, and sales executives automate payment tracking and messaging workflows to keep operations synchronized across platforms.

Finance Managers

Support Team Leads

Account Managers

Sales Executives

Operations Coordinators

Business Owners

📈

Finance Managers

You're tracking incoming transactions from Razorpay reports, but your messaging logs only update when someone manually checks respond.io, so your revenue counts are always a few hours behind — with this integration, every captured payment syncs customer messaging states instantly and your records stay current.

⚡

Support Team Leads

You're handling failed payments in Razorpay by waiting for customer tickets, but support agents find out long after the transaction drops, so response times spike — automating both apps means every failed payment triggers an instant respond.io message and your team engages customers immediately.

🤝

Account Managers

You're updating clients on subscription renewals in Razorpay manually, but communication gaps leave stakeholders guessing about payment statuses, so trust erodes — this integration means every successful renewal updates the client conversation in respond.io and keeps stakeholders fully informed.

💼

Sales Executives

You're chasing new buyers after payment links are paid in Razorpay, but high inquiry volumes cause leads to slip through the cracks before messaging starts, so conversion rates drop — connecting these apps means every paid link instantly initiates a respond.io contact lifecycle update and accelerates sales follow-ups.

⚙️

Operations Coordinators

You're managing customer onboarding after orders are paid in Razorpay, but upstream notification delays leave fulfillment waiting on message triggers, so delivery stalls — this integration means every paid order automatically updates contact assignees in respond.io and hands off work seamlessly.

📊

Business Owners

You're reviewing customer payment histories across Razorpay and messaging channels, but fragmented records leave blind spots in customer interaction tracking, so audits become painful — automating both apps means every transaction maps directly to respond.io chat logs and your historical data remains complete.

Try This Integration – No Code Needed

Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate respond.io + Razorpay

Build and manage your respond.io + Razorpay automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect respond.io + Razorpay with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

20M+ Ready Automations

Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.

AI that builds your automations

Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.

24x5 Live Chat Support

Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.

How Integrately Works?

Select Automation

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Frequently Asked Questions

How do I connect Razorpay to respond.io?

You can connect Razorpay to respond.io in 1 click using ready workflows or ask Integrately AI to build the integration for you. Link your accounts and sync data with tools like Shopify, Google Sheets, and Slack.

Can I automatically send a respond.io message when a Razorpay payment is captured?

Can I connect Razorpay, respond.io, and Google Sheets?

What is a good Zapier alternative for Razorpay and respond.io?

How does Razorpay handle payment capture events in integrations?

Can respond.io update contact lifecycles automatically during checkout?

Do I need coding skills to automate Razorpay and respond.io?

Is the Razorpay and respond.io integration free?

Didn't find the answer you were looking for?

No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Razorpay or respond.io With 1500+ Other Apps

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Popular respond.io Integrations

Sync respond.io with CRM, helpdesk, and marketing tools to streamline customer communications.

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respond.io + Razorpay Integration

Integrate Razorpay to respond.io in one click, or tell Integrately AI how you want each payment handled. Capture payment details, create or update contacts, notify your team, and send templated follow-ups automatically.

Trusted by experts at...

Ready Workflows for Razorpay + respond.io Integration

Capture payments, update contacts, trigger WhatsApp messages, log transaction details, and notify support, all in just one click.

Create Razorpay contact for new respond.io contact

Update Razorpay contact from new respond.io contact

When Contact is created in respond.io > Check condition > Create customer in Razorpay

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Razorpay + respond.io flow

Connect supporting tools to archive transaction histories, notify team channels, and manage customer communications after payments are processed. Pick a combination and activate it in one click.

Supported triggers and actions for respond.io and Razorpay

Mix and match to build the exact automation you need

What can you automate with Razorpay + respond.io?

Connect payment events in Razorpay to customer messaging workflows in respond.io to eliminate manual administration.

Who is Razorpay + respond.io integration for?

Finance managers, support leads, and sales executives automate payment tracking and messaging workflows to keep operations synchronized across platforms.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate respond.io + Razorpay

Build and manage your respond.io + Razorpay automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Razorpay or respond.io With 1500+ Other Apps

Automate Your Tedious Tasks
With A Single Click

It's so easy a caveman could do it.

respond.io + Razorpay Integration

Integrate Razorpay to respond.io in one click, or tell Integrately AI how you want each payment handled. Capture payment details, create or update contacts, notify your team, and send templated follow-ups automatically.

Trusted by experts at...

Ready Workflows for Razorpay + respond.io Integration

Capture payments, update contacts, trigger WhatsApp messages, log transaction details, and notify support, all in just one click.

Create Razorpay contact for new respond.io contact

Update Razorpay contact from new respond.io contact

When Contact is created in respond.io > Check condition > Create customer in Razorpay

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Razorpay + respond.io flow

Connect supporting tools to archive transaction histories, notify team channels, and manage customer communications after payments are processed. Pick a combination and activate it in one click.

Supported triggers and actions for respond.io and Razorpay

Mix and match to build the exact automation you need

What can you automate with Razorpay + respond.io?

Connect payment events in Razorpay to customer messaging workflows in respond.io to eliminate manual administration.

Who is Razorpay + respond.io integration for?

Finance managers, support leads, and sales executives automate payment tracking and messaging workflows to keep operations synchronized across platforms.

Did you know?

Our team can create automations for you... At no extra cost!

Why choose Integrately to automate respond.io + Razorpay

Build and manage your respond.io + Razorpay automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

How Integrately Works?

Trusted by 42,000+ Customers

Frequently Asked Questions

Want to automate something else in your workflow?

You Can Also Connect Razorpay or respond.io With 1500+ Other Apps

Automate Your Tedious Tasks With A Single Click

It's so easy a caveman could do it.

Automate Your Tedious Tasks
With A Single Click