Zoho CRM + Razorpay Integration

Integrate Razorpay to Zoho CRM in one click, or tell Integrately AI how you want each contact handled. Process payments, update CRM records, alert your team, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
  • Razorpay
    Payment is captured in Razorpay Instant
  • Razorpay
    Payment is failed in Razorpay Instant
  • Razorpay
    Order is paid in Razorpay Instant
  • Razorpay
    Payment link is paid in Razorpay Instant
  • Razorpay
    Payment is authorized in Razorpay Instant
  • Razorpay
    Invoice is partially paid in Razorpay Instant
  • Razorpay
    Refund is processed in Razorpay Instant
  • Razorpay
    Invoice is expired in Razorpay Instant
  • Razorpay
    Payment link is expired in Razorpay Instant
  • Razorpay
    Payment Link is cancelled in Razorpay Instant
  • Razorpay
    Payment is dispute created in Razorpay Instant
  • Razorpay
    Refund speed is changed in Razorpay Instant
  • Razorpay
    Payment link is partially paid in Razorpay Instant
  • Razorpay
    Payment dispute lost in Razorpay Instant
  • Razorpay
    Payment dispute won in Razorpay Instant
  • Razorpay
    Payment dispute closed in Razorpay Instant
  • Razorpay
    Invoice is paid in Razorpay Instant
  • Razorpay
    Refund is created in Razorpay Instant
Arrow Right
2.
  • Zoho CRM
    Create or Update Lead in Zoho CRM
  • Zoho CRM
    Add attachment in Zoho CRM
  • Zoho CRM
    Create module entry in Zoho CRM
  • Zoho CRM
    Create or Update Module Entry in Zoho CRM
  • Zoho CRM
    Update module entry in Zoho CRM
  • Zoho CRM
    Search module entry in Zoho CRM
  • Zoho CRM
    Get module entry by Id in Zoho CRM
  • Zoho CRM
    Create or Update Contact in Zoho CRM
  • Zoho CRM
    Search contact in Zoho CRM
  • Zoho CRM
    Convert lead in Zoho CRM
  • Zoho CRM
    Search lead in Zoho CRM
  • Zoho CRM
    Add note to module entry in Zoho CRM
  • Zoho CRM
    Add tag in Zoho CRM
  • Razorpay
    Create customer in Razorpay
  • Razorpay
    Update customer in Razorpay
  • Razorpay
    Create payment Link in Razorpay
  • Razorpay
    Create order in Razorpay
  • Razorpay
    Update order in Razorpay
  • Razorpay
    Get order by id in Razorpay
  • Razorpay
    Create invoice in Razorpay
  • Razorpay
    Get invoice by id in Razorpay
  • Razorpay
    Create subscription in Razorpay
  • Razorpay
    Update subscription in Razorpay
  • Razorpay
    Create plan in Razorpay
  • Razorpay
    Create item in Razorpay
  • Razorpay
    Update item in Razorpay

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Ready Workflows Ready Workflows for Razorpay + Zoho CRM Integration

Capture payments, update contact records, sync customer details, notify your team, and send receipts, all in just one click.

Most popular automationsmost-popular-automations
Zoho CRM + Razorpay Integration

Create Razorpay contact for new Zoho CRM contact

If you're using Zoho CRM to manage your sales leads, it's important to also use Razorpay to manage your email marketing.

But adding contacts manually is a time-consuming process - which is why we recommend setting up this automation. When a new contact is created in Zoho CRM, a corresponding contact will automatically be created in Razorpay.

This will keep all of your lead data in one place, making it easier to send out marketing emails.
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Zoho CRM + Razorpay Integration

Create Razorpay contact for new Zoho CRM module

Are you tired of manually creating Razorpay contact for every new Zoho CRM module? Well, there's a better way! With our new automation, you can automatically create Razorpay contact for new Zoho CRM modules.

That means less work for you and more time to focus on other important tasks. Plus, our system is highly customizable, so you can tailor it to your specific needs.

So why wait? Install this automation today and start enjoying the benefits of automatic Razorpay {{action.Contact} creation!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Razorpay + Zoho CRM flow

Notify your team, track financials, and send customer follow-ups as soon as your payment data hits your CRM. Pick a combination and activate it in one click.

Zoho CRM
Razorpay
+
ShopifyShopify (4)
+
QuickBooks OnlineQuickBooks Online (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
Google SheetsGoogle Sheets (4)
+
WhatsAppWhatsApp (4)
R
Z
S
Create a Shopify order whenever a payment is captured in Razorpay, and update your Zoho CRM contact.
New Razorpay payments create orders in Shopify and update your Zoho CRM contact instantly, eliminating manual data entry.
R
Z
S
Create a Shopify customer when an order is paid in Razorpay, and add a lead in Zoho CRM.
Paid Razorpay orders create leads in Zoho CRM and generate customer accounts in Shopify automatically.
R
Z
S
When a payment link is paid in Razorpay, create a module entry in Zoho CRM and create an item in Shopify.
Paid Razorpay payment links log module entries in Zoho CRM and register inventory items in Shopify.
R
Z
S
If a Razorpay payment is captured, update the Zoho CRM contact and create an order in Shopify.
Captured Razorpay payments update Zoho CRM records and trigger new Shopify orders instantly.

Supported triggers and actions for Zoho CRM and Razorpay

Mix and match to build the exact automation you need

Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
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Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
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Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
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Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
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Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
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Lead is created in Zoho CRM
Triggers the automation when a new lead is created
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Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
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User is created in Zoho CRM
Triggers the automation when a new user is created
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Create or Update Lead in Zoho CRM
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Add attachment in Zoho CRM
Adds an attachment to an email or message
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Create module entry in Zoho CRM
Creates a new entry in a module
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Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
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Update module entry in Zoho CRM
Updates the information for a module entry
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Search module entry in Zoho CRM
Searches for a module entry
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Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
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Create or Update Contact in Zoho CRM
Adds or update contact information
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Search contact in Zoho CRM
Finds and retrieves contact information
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Convert lead in Zoho CRM
Convert potential leads into customers
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Search lead in Zoho CRM
Retrieves information for a particular lead
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Add note to module entry in Zoho CRM
Adds a note to a module entry
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Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
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Razorpay
Razorpay Triggers & Actions
Instant
Payment is captured in Razorpay
Triggers the automation when a payment is captured
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Instant
Payment is failed in Razorpay
Triggers the automation when a payment fails
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Instant
Order is paid in Razorpay
Triggers the automation when payment is made for any order
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Instant
Payment link is paid in Razorpay
Triggers the automation when payment is successfully made using a link
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Instant
Payment is authorized in Razorpay
Triggers the automation when a payment is authorized
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Instant
Invoice is partially paid in Razorpay
Triggers the automation when an invoice is partially paid
Try it →
Instant
Refund is processed in Razorpay
Triggers the automation when a refund is processed
Try it →
Instant
Invoice is expired in Razorpay
Triggers the automation when the validity of an invoice expires
Try it →
Instant
Payment link is expired in Razorpay
Triggers the automation when a payment link expires
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Instant
Payment Link is cancelled in Razorpay
Triggers the automation when a payment link is cancelled
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Instant
Payment is dispute created in Razorpay
Triggers the automation when a payment dispute is created
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Instant
Refund speed is changed in Razorpay
Triggers the automation when the refund speed is changed
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Instant
Payment link is partially paid in Razorpay
Triggers the automation when a payment link is paid
Try it →
Instant
Payment dispute lost in Razorpay
Triggers the automation when a payment dispute is lost
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Instant
Payment dispute won in Razorpay
Triggers the automation when a payment dispute is won
Try it →
Instant
Payment dispute closed in Razorpay
Triggers the automation when a payment dispute is resolved and closed
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Instant
Invoice is paid in Razorpay
Triggers the automation when an invoice is marked as paid
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Instant
Refund is created in Razorpay
Triggers the automation when a refund is initiated
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Create customer in Razorpay
Adds a new customer to the database
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Update customer in Razorpay
Updates a customer's information
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Create payment Link in Razorpay
Generates secure payment links for customers to make transactions
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Create order in Razorpay
Creates a new order
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Update order in Razorpay
Updates the status and details of an existing order
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Get order by id in Razorpay
Retrieves an order by its id
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Create invoice in Razorpay
Generates invoices for sales transactions
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Get invoice by id in Razorpay
Retrieves a invoice using its id
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Create subscription in Razorpay
Enrolls users in a subscription service
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Update subscription in Razorpay
Updates the subscription details
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Create plan in Razorpay
Generates a new plan based on user input
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Create item in Razorpay
Generates a new item
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Update item in Razorpay
Updates an item with new information
Try it →

What can you automate with Razorpay + Zoho CRM?

Streamline your financial workflows by automatically syncing payments, orders, and customer data directly into your CRM.

What you can automate?
💳
Sync every captured payment to your CRM
Automatically create or update contact records in Zoho CRM the moment a payment is captured in Razorpay. Eliminate manual data entry and keep your customer database accurate.
📝
Capture complete payment and customer details
Pass custom payment fields, order IDs, and billing amounts directly into your Zoho CRM modules instead of just basic contact info.
🔔
Alert your team instantly on new payments
Trigger instant team notifications whenever a high-value payment is successfully processed or an invoice is paid.
🔀
Route records based on payment status
Send successful payments to your main sales pipeline while routing failed payments to a dedicated recovery queue.
🔄
Keep CRM records updated as orders change
Automatically update existing Zoho CRM entries whenever order statuses or payment links change in Razorpay.
📋
Prevent duplicate records with smart upserts
Search existing database entries before creating new records to ensure your customer database stays clean and deduplicated.
⚠️
Manage refunds and failed transactions
Automatically update deal stages or customer notes in your CRM when a refund is processed or a payment fails.
Extend your workflow with external apps
Connect your core payment and CRM flow to Slack or Google Sheets for advanced team alerts and backup logs.
And much more...

Who is Razorpay + Zoho CRM integration for?

Sales and finance teams managing online transactions need real-time data sync to eliminate manual entry errors, ensure accurate record keeping, and speed up customer follow-ups.

Sales managers
Sales managers
Support leads
Support leads
Account executives
Account executives
Operations directors
Operations directors
Sales reps
Sales reps
Finance teams
Finance teams
📈
Sales managers
You're reviewing monthly revenue reports based on manual exports, but the pipeline numbers are always outdated because your team enters transactions by hand — automating both apps means every new transaction updates your CRM instantly and your pipeline metrics stay current.
Support leads
You need to assist customers immediately when payments fail, but you find out about failed transactions hours later after checking multiple dashboards — automating both apps means payment issues appear in your CRM instantly so you can reach out right away.
🤝
Account executives
You answer to clients who want immediate confirmation when their payments clear, but delayed updates force you to check multiple systems manually — with this integration, every payment confirmation updates your CRM records instantly so you can respond with confidence.
📊
Operations directors
The transaction volume is too high for anyone to keep up by hand, leading to massive backlogs and missing contact records in your database — automating both apps means every payment and customer profile syncs automatically without manual intervention.
🎯
Sales reps
You own the follow-up stage and depend on someone upstream to hand over payment details, but delayed manual handoffs stall your outreach — automating both apps means payment data flows straight into your CRM so you can start working leads immediately.
📁
Finance teams
You need a reliable transaction history for audits, but manual record-keeping keeps leaving gaps between your payment gateway and CRM database — automating both apps means every customer and payment record matches perfectly across systems.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Zoho CRM + Razorpay

Build and manage your Zoho CRM + Razorpay automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho CRM + Razorpay with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Razorpay to Zoho CRM?
Frequently Asked Questions
You can connect Razorpay to Zoho CRM in 1-click using ready templates or ask Integrately AI to build the workflow. It links your payment gateway with Zoho CRM and 1,500+ other apps instantly.
Can I automatically create Zoho CRM contacts when a Razorpay payment is captured?
Frequently Asked Questions
Can I connect Razorpay, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Razorpay and Zoho CRM?
Frequently Asked Questions
How do I handle failed payments from Razorpay in Zoho CRM?
Frequently Asked Questions
Can I update existing Zoho CRM records when a Razorpay order is paid?
Frequently Asked Questions
Do I need coding skills to set up Razorpay and Zoho CRM automation?
Frequently Asked Questions
Is the Razorpay and Zoho CRM integration free?
Frequently Asked Questions
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