RD Station + Zendesk Integration

Integrate RD Station to Zendesk in one click, or tell Integrately AI how you want each lead handled. Enrich lead data, create support tickets, update user profiles, and notify your team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • RD Station
    Lead is converted in RD Station Instant
  • RD Station
    Lead is marked as opportunity in RD Station Instant
  • Zendesk
    Ticket is updated in Zendesk
  • Zendesk
    Ticket is solved in Zendesk
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
Arrow Right
2.
  • RD Station
    Conversion Event in RD Station
  • RD Station
    Deal won in RD Station
  • RD Station
    Deal lost in RD Station
  • Zendesk
    Get organization by id in Zendesk
  • Zendesk
    Create ticket in Zendesk
  • Zendesk
    Update ticket in Zendesk
  • Zendesk
    Add comment to ticket in Zendesk
  • Zendesk
    Search ticket in Zendesk
  • Zendesk
    Add tag to ticket in Zendesk
  • Zendesk
    Create user in Zendesk
  • Zendesk
    Update user in Zendesk
  • Zendesk
    Search agent in Zendesk
  • Zendesk
    Search user in Zendesk
  • Zendesk
    Get user by id in Zendesk
  • Zendesk
    Create organization in Zendesk
  • Zendesk
    Update organization in Zendesk
  • Zendesk
    Search organization in Zendesk
  • Zendesk
    Search group in Zendesk

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Ready Workflows Ready Workflows for RD Station + Zendesk Integration

Capture converted leads as support tickets, update user profiles, alert support agents, and log deal statuses, all in just one click.

Most popular automationsmost-popular-automations
RD Station + Zendesk Integration

Create Zendesk ticket for new RD Station conversion event

If you're using RD Station to send your marketing emails, you can also use it to create and manage ticket for Zendesk. conversion event created in RD Station will automatically be created as ticket in Zendesk, so you can easily keep track of all Zendesk requests in one place.

This automation will help you stay organized and provide top-notch customer service. It's a great system that helps you take care of your customers so you can focus on growing your business.
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Zendesk + RD Station Integration

Create RD Station conversion event for new Zendesk ticket

Any business knows that customer support is a vital part of any business. Not only do you need to be able to solve problems quickly and efficiently, but you also need to create a good impression with each interaction.

One way to do this is to set up this Zendesk - RD Station integration. It will automatically create a RD Station conversion event for new Zendesk tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.

Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up RD Station conversion events for every Zendesk ticket is a great place to start.
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Connect more apps to your RD Station + Zendesk flow

Send lead data to CRMs, sync support records, notify your team, and trigger automated follow-ups across your entire toolstack. Pick a combination and activate it in one click.

RD Station
Zendesk
+
HubspotHubspot (4)
+
SalesforceSalesforce (4)
+
MailchimpMailchimp (3)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
TypeformTypeform (3)
R
Z
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Create a Zendesk ticket when a lead is converted in RD Station, and add a contact in HubSpot
Converted RD Station leads immediately generate Zendesk support tickets and create contacts in HubSpot without manual data entry.
Z
H
R
When a ticket is created in Zendesk, create a contact in HubSpot and log a conversion event in RD Station
New Zendesk tickets instantly create contacts in HubSpot and record conversion events in RD Station for complete tracking.
Z
H
R
When a Zendesk ticket is updated, update the matching contact in HubSpot and record a deal won in RD Station
Ticket updates in Zendesk automatically refresh HubSpot contact details and log won deals in RD Station.
Z
C
H
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Use ChatGPT to analyse every new Zendesk ticket, create a HubSpot task, and log the conversion event in RD Station
ChatGPT analyses incoming Zendesk tickets, creates actionable HubSpot tasks, and logs conversion events in RD Station.

Supported triggers and actions for RD Station and Zendesk

Mix and match to build the exact automation you need

RD Station
RD Station Triggers & Actions
Instant
Lead is converted in RD Station
Triggers the automation when a lead is successfully converted
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Instant
Lead is marked as opportunity in RD Station
Triggers the automation when a lead is marked as an opportunity
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Conversion Event in RD Station
Creates a conversion event
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Deal won in RD Station
Marks the deal as won
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Deal lost in RD Station
Marks the deal as lost
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Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
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Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
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Ticket is created in Zendesk
Triggers the automation when a new ticket is created
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Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
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Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
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View is created in Zendesk
Triggers the automation when a new view is created
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User is created in Zendesk
Triggers the automation when a new user is created
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Group is created in Zendesk
Triggers the automation when a new group is created
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Organization is created in Zendesk
Triggers the automation when a new organization is created
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Get organization by id in Zendesk
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Create ticket in Zendesk
Generates a new ticket
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Update ticket in Zendesk
Updates ticket information
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Add comment to ticket in Zendesk
Adds a comment to a ticket
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Search ticket in Zendesk
Searches for a ticket
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Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
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Create user in Zendesk
Generates a new user account
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Update user in Zendesk
Updates user information
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Search agent in Zendesk
Searches for agent based on criteria
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Search user in Zendesk
Searches for a user
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Get user by id in Zendesk
Retrieves user information using their id
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Create organization in Zendesk
Generates a new invoice
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Update organization in Zendesk
Updates organization information
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Search organization in Zendesk
Finds and retrieves information about a organization
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Search group in Zendesk
Searches for a group
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What can you automate with RD Station + Zendesk?

Streamline your marketing and customer support operations with automated lead-to-ticket workflows.

What you can automate?
Create Zendesk tickets from RD Station leads automatically
Create Zendesk tickets automatically whenever a lead is converted in RD Station. Eliminate manual data entry and ensure every marketing lead receives immediate support attention.
📋
Map all submitted form answers into ticket fields
Map all custom lead details and form answers from RD Station directly into Zendesk ticket fields. Ensure support agents have complete context before reaching out to customers.
🔔
Send instant notifications for priority leads
Send instant notifications to designated support channels or specific agents whenever a high-priority RD Station lead triggers a new ticket.
🔀
Route support tickets based on submitted values
Route Zendesk tickets to different support groups based on specific company size or budget tier values submitted in RD Station.
🔄
Keep destination records synchronized continuously
Automatically update Zendesk ticket statuses and user profiles whenever corresponding deal stages or contact details change in RD Station.
🔍
Prevent duplicate records with smart lookups
Search existing Zendesk organisations before creating new ones, preventing duplicate records and keeping customer accounts clean.
💼
Record deal status changes from solved tickets
Record deal won or deal lost events in RD Station automatically when related Zendesk support tickets are marked as solved.
💬
Extend your automation flow to team chat tools
Connect your RD Station and Zendesk workflow to Slack, alerting your sales and support teams in real time when key customer events occur.
And much more...

Who is RD Station + Zendesk integration for?

Marketing and support teams connecting RD Station and Zendesk eliminate manual data handoffs and ensure customer inquiries receive immediate attention.

Performance marketers
Performance marketers
Support managers
Support managers
Account executives
Account executives
Operations leads
Operations leads
Customer success leads
Customer success leads
Data analysts
Data analysts
📈
Performance marketers
You're running marketing campaigns in RD Station but your tracking sheet only updates when leads manually convert, so the performance counts you're optimising against are always a few hours behind — with this integration, every converted lead triggers a ticket instantly and your data stays current.
🎧
Support managers
You manage support queues in Zendesk but urgent inquiries sit unassigned while teams check marketing platforms by hand, so response times slip during peak hours — connecting these apps means every new opportunity creates a ticket immediately and your team responds without delay.
💼
Account executives
You report on deal progress to leadership using RD Station metrics but key customer interactions happen in Zendesk without being logged, so your reports always show incomplete history — automating both apps means every ticket update syncs instantly and your pipeline reviews reflect complete customer data.
📊
Operations leads
You handle high volumes of inbound marketing leads in RD Station that need immediate support routing in Zendesk, so manual handoffs cause bottlenecks when volume spikes — this integration means every conversion flows directly into support systems and your operations run smoothly at scale.
🤝
Customer success leads
You depend on marketing teams to hand over converted leads from RD Station before you can open onboarding tickets in Zendesk, so delayed handoffs leave new clients waiting — connecting these apps means customer handoffs happen instantly and your onboarding workflows start right away.
📋
Data analysts
You rely on complete customer histories across RD Station and Zendesk to build accurate attribution models, but manual entry leaves recurring gaps in your records — with this integration, every lead conversion and support ticket syncs automatically and your historical data remains pristine.
Our team

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Why choose Integrately to automate RD Station + Zendesk

Build and manage your RD Station + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect RD Station + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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Automation is ready
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Frequently Asked Questions

How do I connect RD Station to Zendesk?
Frequently Asked Questions
You can connect RD Station to Zendesk in just one click using Integrately, or use Integrately AI to build custom workflows with tools like Slack, Google Sheets, and HubSpot. Setup takes minutes with no coding required.
How can I automatically create Zendesk tickets from RD Station leads?
Frequently Asked Questions
Can I connect RD Station, Zendesk, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for RD Station and Zendesk and other workflows?
Frequently Asked Questions
How does RD Station handle lead conversions in this integration?
Frequently Asked Questions
Can I update Zendesk tickets when RD Station deals change?
Frequently Asked Questions
Do I need coding skills to automate RD Station and Zendesk?
Frequently Asked Questions
Is the RD Station and Zendesk integration free?
Frequently Asked Questions
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