Zoho CRM + Relatel Integration

Integrate Relatel to Zoho CRM in one click, or tell Integrately AI how you want each lead handled. Log call records, create leads, update contact statuses, and trigger follow-ups automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
  • Relatel
    Call is created in Relatel
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2.
  • Zoho CRM
    Create or Update Lead in Zoho CRM
  • Zoho CRM
    Add attachment in Zoho CRM
  • Zoho CRM
    Create module entry in Zoho CRM
  • Zoho CRM
    Create or Update Module Entry in Zoho CRM
  • Zoho CRM
    Update module entry in Zoho CRM
  • Zoho CRM
    Search module entry in Zoho CRM
  • Zoho CRM
    Get module entry by Id in Zoho CRM
  • Zoho CRM
    Create or Update Contact in Zoho CRM
  • Zoho CRM
    Search contact in Zoho CRM
  • Zoho CRM
    Convert lead in Zoho CRM
  • Zoho CRM
    Search lead in Zoho CRM
  • Zoho CRM
    Add note to module entry in Zoho CRM
  • Zoho CRM
    Add tag in Zoho CRM
  • Relatel
    Update do not disturb in Relatel
  • Relatel
    Add employee in to group in Relatel
  • Relatel
    Change outgoing number for calls in Relatel
  • Relatel
    Remove employee from group in Relatel

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Ready Workflows Ready Workflows for Relatel + Zoho CRM Integration

Capture call logs, create CRM leads, update contact statuses, alert your sales team, and trigger follow-ups, all in just one click.

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Connect more apps to your Relatel + Zoho CRM flow

Sync your core call data and CRM records with your wider calendar, marketing, and support stack. Pick a combination and activate it in one click.

Zoho CRM
Relatel
+
Google CalendarGoogle Calendar (6)
+
MailchimpMailchimp (6)
+
SlackSlack (6)
+
HubSpotHubSpot (6)
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CalendlyCalendly (6)
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StripeStripe (6)
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When a call is created in Relatel, create a lead in Zoho CRM and schedule a follow-up event in Google Calendar
Relatel call records immediately generate Zoho CRM leads and block out Google Calendar slots for your team, removing manual scheduling delays.
Z
R
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When a contact is created in Zoho CRM, update do not disturb in Relatel and add a check-in reminder in Google Calendar
New Zoho CRM contacts configure your Relatel status and schedule calendar reminders without manual data entry.
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G
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When a lead is updated in Zoho CRM, update the scheduled event in Google Calendar and change outgoing number in Relatel
Lead status changes in Zoho CRM instantly update Google Calendar meetings and adjust Relatel outgoing numbers.
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When a call is created in Relatel, search contact in Zoho CRM and create a reminder meeting in Google Calendar
Relatel call events cross-reference Zoho CRM contacts and create calendar reminder events automatically.
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When a module entry is created in Zoho CRM, schedule a review meeting in Google Calendar and update do not disturb in Relatel
New Zoho CRM entries trigger calendar review meetings and configure Relatel availability instantly.
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When a call is created in Relatel, create module entry in Zoho CRM and add an all-day event in Google Calendar
Relatel calls generate Zoho CRM module entries and log calendar events for complete activity tracking.

Supported triggers and actions for Zoho CRM and Relatel

Mix and match to build the exact automation you need

Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
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Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
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Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
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Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
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Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
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Lead is created in Zoho CRM
Triggers the automation when a new lead is created
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Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
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User is created in Zoho CRM
Triggers the automation when a new user is created
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Create or Update Lead in Zoho CRM
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Add attachment in Zoho CRM
Adds an attachment to an email or message
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Create module entry in Zoho CRM
Creates a new entry in a module
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Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
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Update module entry in Zoho CRM
Updates the information for a module entry
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Search module entry in Zoho CRM
Searches for a module entry
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Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
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Create or Update Contact in Zoho CRM
Adds or update contact information
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Search contact in Zoho CRM
Finds and retrieves contact information
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Convert lead in Zoho CRM
Convert potential leads into customers
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Search lead in Zoho CRM
Retrieves information for a particular lead
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Add note to module entry in Zoho CRM
Adds a note to a module entry
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Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
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Relatel
Relatel Triggers & Actions
Call is created in Relatel
Triggers the automation when a new call is made
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Update do not disturb in Relatel
Updates the 'do-not-disturb' status
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Add employee in to group in Relatel
Adds employee to particular group within the organization
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Change outgoing number for calls in Relatel
Updates the caller id for outgoing calls
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Remove employee from group in Relatel
Removes an employee from a group
Try it →

What can you automate with Relatel + Zoho CRM?

Streamline your customer communications by automatically syncing call logs, managing leads, and updating CRM records without lifting a finger.

What you can automate?
📞
Create CRM leads from phone calls automatically
Turn every incoming Relatel call into a new Zoho CRM lead the moment the conversation begins. Eliminate manual data entry and ensure every caller is logged.
📋
Capture every submitted caller field
Map all available caller details, phone numbers, and notes directly into your Zoho CRM database instead of copying them by hand.
🔔
Notify your sales team instantly
Alert your team the second a new call is logged in Relatel, ensuring fast response times for high-value prospects.
🔀
Route records based on caller criteria
Trigger different CRM actions or update employee groups depending on specific caller inputs and predefined business rules.
🔄
Keep CRM records up to date
Automatically update contact information, lead statuses, and module entries in Zoho CRM whenever call details change.
🔍
Search and update instead of creating duplicates
Check for existing contacts in Zoho CRM before creating new entries, keeping your database clean and organized.
Manage follow-up statuses and availability
Update do not disturb settings in Relatel and trigger follow-up tasks when lead stages change in Zoho CRM.
💬
Extend workflows to team collaboration tools
Connect your core Relatel and Zoho CRM flow with Slack to broadcast instant alerts and keep departments aligned.
And much more...

Who is Relatel + Zoho CRM integration for?

Sales teams, account managers, and support professionals use this integration to keep customer records updated and eliminate manual data entry after every phone call.

Sales managers and directors
Sales managers and directors
Customer support leads
Customer support leads
Account managers
Account managers
High-volume sales reps
High-volume sales reps
Operations coordinators
Operations coordinators
Administrative leads
Administrative leads
📈
Sales managers and directors
You report on call volume and pipeline conversion metrics every week, but your tracking data only updates when someone manually logs phone interactions, so the numbers you review are always outdated — with this integration, every new call record populates your CRM instantly and your pipeline data stays current.
Customer support leads
You need to act fast when urgent client inquiries come in over the phone, but manual logging delays follow-up tasks by hours, leaving customers waiting — connecting these apps means every call instantly creates a CRM lead so your support team can respond without delay.
🤝
Account managers
You answer to clients who expect immediate follow-up after phone conversations, but scattered notes lead to missed action items and delayed updates — automating both apps means every call detail is saved directly to the client's CRM profile for complete visibility.
📊
High-volume sales reps
The volume of daily customer calls is too high for anyone to keep up by hand, resulting in incomplete contact histories and forgotten follow-ups — this integration means every phone interaction is logged automatically without manual data entry.
🔄
Operations coordinators
You own the customer onboarding process and depend on sales reps to hand over call notes before you can take the next step, causing friction and bottlenecks — connecting these apps means handover details transfer instantly the moment a call ends.
🗂️
Administrative leads
You need a reliable history of all customer communications but keep finding gaps in your database caused by forgotten manual entries — automating this workflow means every call and contact record is captured accurately from day one.
Our team

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Why choose Integrately to automate Zoho CRM + Relatel

Build and manage your Zoho CRM + Relatel automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zoho CRM + Relatel with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Relatel to Zoho CRM?
Frequently Asked Questions
You can connect Relatel to Zoho CRM in 1 click using ready workflows or ask Integrately AI to build the automation. It links seamlessly with tools like Slack, HubSpot, and Google Calendar.
Can I automatically create Zoho CRM leads from Relatel calls?
Frequently Asked Questions
Can I connect Relatel, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Relatel and Zoho CRM?
Frequently Asked Questions
How does Relatel handle call data in this integration?
Frequently Asked Questions
How does Zoho CRM manage incoming leads from Relatel?
Frequently Asked Questions
Do I need coding skills to automate Relatel and Zoho CRM?
Frequently Asked Questions
Is the Relatel and Zoho CRM integration free?
Frequently Asked Questions
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