Reply + SmartSuite Integration

Integrate Reply to SmartSuite in one click, or tell Integrately AI how you want each contact handled. Track outreach progress, update your work management boards, alert your team, and manage follow-ups automatically.

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1.
  • Reply
    Contact is created in Reply
  • Reply
    Prospect replies to an email in Reply Instant
  • Reply
    Email is sent in Reply Instant
  • Reply
    Person opens email in Reply Instant
  • Reply
    Reply is marked with new inbox category in Reply Instant
  • Reply
    Prospect finished the sequence in Reply Instant
  • Reply
    Person opts out in Reply Instant
  • SmartSuite
    Record is created in SmartSuite
  • SmartSuite
    Record is updated in SmartSuite
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2.
  • Reply
    Create a person and push to campaign in Reply
  • Reply
    Create or Update Contact in Reply
  • Reply
    Search contact by email in Reply
  • Reply
    Search contact status in campaign in Reply
  • Reply
    Remove a contact from campaign in Reply
  • Reply
    Mark as finished in Reply
  • Reply
    Mark as replied in Reply
  • SmartSuite
    Search record in SmartSuite
  • SmartSuite
    Create record in SmartSuite
  • SmartSuite
    Update record in SmartSuite
  • SmartSuite
    Find Multiple Records (As Line Items) in SmartSuite

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Ready Workflows Ready Workflows for Reply + SmartSuite Integration

Track new contacts, update records, keep your work management boards organized, alert your team, and trigger follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Reply + SmartSuite Integration

Create SmartSuite row for new Reply contact

When a new contact is created in your Reply software, automatically create a row for them in your SmartSuite. This way, you'll always have up-to-date contact information and can easily track communications. Plus, you won't have to waste time manually entering data into both systems. Setting up this automation will save you time and hassle in the long run.
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SmartSuite + Reply Integration

Create Reply contact for new SmartSuite row

Are you tired of manually creating Reply contact for every new SmartSuite row? Well, there's a better way! With our new automation, you can automatically create Reply contact for new SmartSuite rows.

That means less work for you and more time to focus on other important tasks. Plus, our system is highly customizable, so you can tailor it to your specific needs.

So why wait? Install this automation today and start enjoying the benefits of automatic Reply {{action.Contact} creation!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Reply + SmartSuite flow

Sync your sales outreach data with CRMs, scheduling tools, and team chat to keep everyone aligned. Pick a combination and activate it in one click.

Reply
SmartSuite
+
SalesforceSalesforce (4)
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HubspotHubspot (4)
+
CalendlyCalendly (4)
+
GmailGmail (4)
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SlackSlack (4)
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Google SheetsGoogle Sheets (4)
R
S
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Create a Salesforce lead when a contact is created in Reply, and create a record in SmartSuite
New Reply contacts immediately generate Salesforce leads and SmartSuite records, keeping your sales and operations tools fully aligned without manual entry.
R
S
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When a prospect replies to an email in Reply, update the matching record in SmartSuite and update the contact in Salesforce
Prospect responses in Reply automatically update your SmartSuite records and Salesforce contacts, keeping engagement statuses current across platforms.
R
S
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If a prospect opts out in Reply, update the SmartSuite record and update the lead status in Salesforce
Opt-outs in Reply instantly update your SmartSuite project boards and Salesforce leads, protecting your brand reputation and keeping suppression lists accurate.
R
S
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Use Claude to summarise prospect intent when a contact is created in Reply, save the summary in SmartSuite, and create a task in Salesforce
Claude evaluates new Reply contacts to generate intent summaries, which are saved in SmartSuite and used to create prioritized Salesforce tasks.

Supported triggers and actions for Reply and SmartSuite

Mix and match to build the exact automation you need

Reply
Reply Triggers & Actions
Contact is created in Reply
Triggers the automation when a new contact is created
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Instant
Prospect replies to an email in Reply
Triggers the automation when a prospect replies to an email
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Instant
Email is sent in Reply
Triggers the automation when an email is sent
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Instant
Person opens email in Reply
Triggers the automation when a person opens an email
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Instant
Reply is marked with new inbox category in Reply
Triggers the automation when a reply is marked with a new inbox category
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Instant
Prospect finished the sequence in Reply
Triggers the automation when prospect finishes the sequence
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Instant
Person opts out in Reply
Triggers the automation when a person opts out of marketing communications
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Create a person and push to campaign in Reply
Creates a new person and adds them to a campaign
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Create or Update Contact in Reply
Adds or update contact information
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Search contact by email in Reply
Finds and retrieves contact information using their email address
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Search contact status in campaign in Reply
Searches for a contact's status in a campaign
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Remove a contact from campaign in Reply
Removes a contact from a campaign
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Mark as finished in Reply
Mark a task or item as completed
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Mark as replied in Reply
Mark incoming messages as replied to save time and keep track of conversations
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SmartSuite
SmartSuite Triggers & Actions
Record is created in SmartSuite
Triggers the automation when a new record is created
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Record is updated in SmartSuite
Triggers the automation when any record is updated
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Search record in SmartSuite
Searches for a record within a given database
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Create record in SmartSuite
Generates a new record
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Update record in SmartSuite
Updates a record with new information
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Find Multiple Records (As Line Items) in SmartSuite
Retrieves and display multiple records as individual line items for easy reference and organization
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What can you automate with Reply + SmartSuite?

Streamline your sales outreach and project management workflows with automated triggers that keep your databases synchronized.

What you can automate?
🔄
Sync outreach contacts into project records automatically
Create a new SmartSuite record the moment a contact is created in Reply. Your project boards stay updated without any manual copying.
📝
Capture every submitted contact detail accurately
Map all available prospect fields from Reply directly into your SmartSuite custom fields. Your records capture complete details for every outreach lead.
🔔
Alert your team the moment a prospect replies
Send instant notifications to your team channel in Slack whenever a prospect replies to an email in Reply. Your reps follow up while engagement is hot.
🔀
Route records based on prospect engagement
Perform different actions depending on whether a prospect replies, finishes a sequence, or opts out. Your workflow adapts to real campaign activity.
🔄
Keep project records current as campaigns progress
Update matching SmartSuite records automatically when sequence statuses change in Reply. Your boards reflect the exact stage of every prospect.
🛡️
Prevent duplicates with smart search and update operations
Search existing contacts before creating new records to keep your SmartSuite database clean and organized across all active outreach campaigns.
⏱️
Handle sequence completions and opt-outs effortlessly
Mark records as finished or update opt-out statuses automatically when prospects complete campaigns in Reply. Compliance and tracking stay airtight.
🔗
Extend your workflow to team chat and messaging tools
Connect your core Reply and SmartSuite automation with Slack, Gmail, or Google Sheets to notify stakeholders and log comprehensive audit trails.
And much more...

Who is Reply + SmartSuite integration for?

Sales operations and outreach teams managing multi-channel campaigns need unified data synchronization to eliminate manual record-keeping and track prospect progress accurately.

Operations Managers
Operations Managers
Sales Development Reps
Sales Development Reps
Account Executives
Account Executives
Sales Operations Leads
Sales Operations Leads
Project Managers
Project Managers
Data Analysts
Data Analysts
📈
Operations Managers
You manage campaign tracking sheets and project boards, but outreach metrics only update when someone manually exports contacts, so your pipeline reports are always outdated — with this integration, every new contact lands in SmartSuite instantly and your data stays current.
⚡
Sales Development Reps
You rely on timely prospect replies to initiate outreach, but notification delays leave hot leads waiting in your inbox for hours — with this integration, every reply updates your tracking boards instantly so you can follow up while interest is high.
📋
Account Executives
You need a clear history of prospect interactions for client reviews, but manual data entry leaves gaps in your project records — automating both apps means every campaign touchpoint is logged accurately and your client progress reports write themselves.
🚀
Sales Operations Leads
You handle high volumes of prospect data across multiple campaigns, but manual copying between outreach tools and project boards causes errors — this integration means every contact and status change flows seamlessly without manual intervention.
👥
Project Managers
You depend on sales teams to hand over campaign leads for execution, but missing handoffs stall your project timelines — connecting these apps means every new contact automatically generates the required tracking records the moment outreach begins.
🔍
Data Analysts
You build campaign performance dashboards, but inconsistent record-keeping leaves missing entries in your historical reports — with this integration, every contact and sequence completion is captured reliably for precise pipeline analysis.
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Why choose Integrately to automate Reply + SmartSuite

Build and manage your Reply + SmartSuite automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Reply + SmartSuite with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Reply to SmartSuite?
Frequently Asked Questions
You can connect Reply to SmartSuite in one click using pre-built workflows on Integrately, or use Integrately AI to set up custom multi-step automations with Slack, Google Sheets, and 1,500+ other apps.
Can I automatically create SmartSuite records from new Reply contacts?
Frequently Asked Questions
Can I connect Reply, SmartSuite, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Reply and SmartSuite?
Frequently Asked Questions
How does Reply handle contact data in this integration?
Frequently Asked Questions
How are SmartSuite records updated when prospect replies arrive?
Frequently Asked Questions
Do I need coding skills to automate Reply and SmartSuite?
Frequently Asked Questions
Is the Reply and SmartSuite integration free?
Frequently Asked Questions
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You Can Also Connect Reply or SmartSuite With 1500+ Other Apps

Reply
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