Reply + Twilio Integration

Integrate Reply to Twilio in one click, or tell Integrately AI how you want each contact handled. Trigger SMS messages, track call statuses, update your outreach, and notify your sales team automatically.

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1.
  • Reply
    Contact is created in Reply
  • Reply
    Prospect replies to an email in Reply Instant
  • Reply
    Email is sent in Reply Instant
  • Reply
    Person opens email in Reply Instant
  • Reply
    Reply is marked with new inbox category in Reply Instant
  • Reply
    Prospect finished the sequence in Reply Instant
  • Reply
    Person opts out in Reply Instant
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • Reply
    Create a person and push to campaign in Reply
  • Reply
    Create or Update Contact in Reply
  • Reply
    Search contact by email in Reply
  • Reply
    Search contact status in campaign in Reply
  • Reply
    Remove a contact from campaign in Reply
  • Reply
    Mark as finished in Reply
  • Reply
    Mark as replied in Reply
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for Reply + Twilio Integration

Send SMS notifications for new contacts, log responses, track call updates, update campaign sequences, and alert your team, all in just one click.

Most popular automationmost-popular-automations
Reply + Twilio Integration

Send Twilio sms for new Reply contact

Many businesses rely on marketing to bring in new customers and grow their sales. One key element of successful marketing is staying in touch with your prospective customers. However, manually sending out messages to each new contact can be time-consuming and ineffective. Fortunately, there is a better way.

By automatically sending a Twilio sms for every new Reply contact, you can stay connected with your prospects without spending hours crafting individual messages. This simple automation can help you build better relationships with your prospects and close more sales.
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Connect more apps to your Reply + Twilio flow

Sync your core outreach data with CRMs, calendars, spreadsheets, and team chat tools as soon as your workflows run. Pick a combination and activate it in one click.

Reply
Twilio
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SalesforceSalesforce (4)
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CalendlyCalendly (3)
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HubspotHubspot (3)
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PipedrivePipedrive (3)
+
SlackSlack (3)
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Google SheetsGoogle Sheets (3)
R
S
T
Create a Salesforce record for every new contact in Reply, and send a confirmation SMS in Twilio
New Reply contacts are added to Salesforce instantly while Twilio triggers an SMS message, keeping your CRM and outreach perfectly aligned.
R
S
T
When a prospect replies to an email in Reply, update the Salesforce record and call the phone in Twilio
Engaged prospects trigger automatic updates in Salesforce and initiate phone calls in Twilio so reps can follow up immediately.
T
S
R
When call status is changed in Twilio, update Salesforce and create a person and push to campaign in Reply
Call updates in Twilio automatically refresh Salesforce records and push the contact into the correct active Reply campaign.
R
S
T
Use Claude to analyse prospect replies in Reply, create a Salesforce record, and send a WhatsApp message in Twilio
Claude evaluates incoming email responses in Reply before Salesforce logs the details and Twilio sends a WhatsApp message.

Supported triggers and actions for Reply and Twilio

Mix and match to build the exact automation you need

Reply
Reply Triggers & Actions
Contact is created in Reply
Triggers the automation when a new contact is created
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Instant
Prospect replies to an email in Reply
Triggers the automation when a prospect replies to an email
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Instant
Email is sent in Reply
Triggers the automation when an email is sent
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Instant
Person opens email in Reply
Triggers the automation when a person opens an email
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Instant
Reply is marked with new inbox category in Reply
Triggers the automation when a reply is marked with a new inbox category
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Instant
Prospect finished the sequence in Reply
Triggers the automation when prospect finishes the sequence
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Instant
Person opts out in Reply
Triggers the automation when a person opts out of marketing communications
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Create a person and push to campaign in Reply
Creates a new person and adds them to a campaign
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Create or Update Contact in Reply
Adds or update contact information
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Search contact by email in Reply
Finds and retrieves contact information using their email address
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Search contact status in campaign in Reply
Searches for a contact's status in a campaign
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Remove a contact from campaign in Reply
Removes a contact from a campaign
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Mark as finished in Reply
Mark a task or item as completed
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Mark as replied in Reply
Mark incoming messages as replied to save time and keep track of conversations
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Get message media by id in Twilio
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Get message medias in Twilio
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
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Send SMS in Twilio
Sends a text message to particular recipients
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Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
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What can you automate with Reply + Twilio?

Connect your email outreach platform and cloud communication tools to run complete multichannel campaigns without manual effort.

What you can automate?
💬
Trigger SMS messages for new contacts
Send an automated text message through Twilio the exact moment a new contact is created in Reply. Reach prospects instantly while interest is highest.
📋
Capture every submitted contact field
Map all available contact details and custom variables from your Reply outreach sequences into your communication records instead of just basic names and emails.
🔔
Notify your team on call status changes
Alert sales representatives instantly when phone calls finish or status changes occur in Twilio so reps can take immediate follow-up action.
🔀
Route communications based on prospect replies
Send different message templates or place specific follow-up calls depending on whether a prospect replies positively or opts out of your outreach.
🔄
Keep records updated across both platforms
Synchronize campaign statuses, contact info, and engagement logs automatically so your sales data remains accurate in real time.
🔍
Search and update existing contacts
Search contacts by email and update existing profiles instead of creating duplicate records when new outreach events occur.
📞
Handle completed calls and recordings
Trigger automated downstream actions whenever call recordings or transcriptions become available in Twilio after a conversation ends.
🔗
Extend your workflow to team chat tools
Connect your core Reply and Twilio workflow with Slack to broadcast instant alerts to your sales channel whenever important prospect actions happen.
And much more...

Who is Reply + Twilio integration for?

Sales teams, revenue operations professionals, and account executives use this integration to automate outreach messaging, keep tracking records synchronized, and eliminate manual data entry across platforms.

Sales Operations Managers
Sales Operations Managers
Outbound Sales Reps
Outbound Sales Reps
Account Executives
Account Executives
Growth Marketing Teams
Growth Marketing Teams
Business Development Reps
Business Development Reps
Revenue Operations Leaders
Revenue Operations Leaders
📈
Sales Operations Managers
You manage campaign sequences in Reply but your reporting sheets only update when team members manually export lists, so the outreach metrics you review are always outdated — connecting these apps means every contact lands in your tracking sheets instantly and your data stays current.
⚡
Outbound Sales Reps
You need to follow up with engaged leads immediately when they respond, but checking inboxes and typing manual SMS messages slows you down during peak hours — automating both apps means every email reply triggers an instant text message and phone call so you never miss an opportunity.
🤝
Account Executives
You answer to sales directors who expect up-to-date pipeline activity reports, but manual CRM logging creates persistent gaps in your pipeline history — this integration means every call status change and email reply updates your records automatically.
📊
Growth Marketing Teams
You run high-volume outreach campaigns where manual contact entry and messaging cannot keep pace with incoming prospect responses — integrating these apps means high-volume lead routing and communication happen without manual delays.
🎯
Business Development Reps
You own the initial prospecting phase and depend on upstream outreach tools to hand off qualified contacts before you make calls — with this integration, new contacts flow straight into your communication queue the moment they are created.
🛡️
Revenue Operations Leaders
You need a reliable audit trail of all outreach interactions and customer communications across channels, but fragmented tools leave missing records — automating both apps means every message, reply, and call detail is logged accurately.
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Why choose Integrately to automate Reply + Twilio

Build and manage your Reply + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Reply + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Reply to Twilio?
Frequently Asked Questions
You can connect Reply to Twilio in one click using pre-built workflows or ask Integrately AI to build your automation. It takes seconds to link your accounts alongside popular tools like Salesforce, HubSpot, and Slack.
Can I automatically send an SMS in Twilio when a contact is created in Reply?
Frequently Asked Questions
Can I connect Reply, Twilio, and Salesforce?
Frequently Asked Questions
What is a good Zapier alternative for Reply and Twilio?
Frequently Asked Questions
How does Reply handle contact creation data during automation?
Frequently Asked Questions
Can I track call status changes in Twilio with this integration?
Frequently Asked Questions
Do I need coding skills to automate Reply and Twilio?
Frequently Asked Questions
Is the Reply and Twilio integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Reply or Twilio With 1500+ Other Apps

Reply
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Sync Twilio with customer support, communication, and notification tools to keep your voice and messaging workflows connected.
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