respond.io + Zoho CRM Integration

Integrate respond.io to Zoho CRM in one click, or tell Integrately AI how you want each contact handled. Capture messaging details, update your CRM records, assign conversations, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • respond.io
    Contact is created in respond.io Instant
  • respond.io
    Contact is updated in respond.io Instant
  • respond.io
    Message is received in respond.io Instant
  • respond.io
    Message is sent in respond.io Instant
  • respond.io
    Conversation is closed in respond.io Instant
  • respond.io
    Conversation is opened in respond.io Instant
  • respond.io
    Contact assignee is updated in respond.io Instant
  • respond.io
    Contact tag is updated in respond.io Instant
  • respond.io
    Comment is created in respond.io Instant
  • Zoho CRM
    Contact is created in Zoho CRM
  • Zoho CRM
    Contact is updated in Zoho CRM
  • Zoho CRM
    Module entry is created/updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is updated in Zoho CRM Instant
  • Zoho CRM
    Module entry is added in Zoho CRM Instant
  • Zoho CRM
    Lead is created in Zoho CRM
  • Zoho CRM
    Lead is updated in Zoho CRM
  • Zoho CRM
    User is created in Zoho CRM
Arrow Right
2.
  • respond.io
    Update the contact lifecycle in respond.io
  • respond.io
    Send message via WhatsApp template in respond.io
  • respond.io
    Send message via SMS in respond.io
  • respond.io
    Send message via email in respond.io
  • respond.io
    Add comment in respond.io
  • respond.io
    Create contact in respond.io
  • respond.io
    Search contact in respond.io
  • respond.io
    Delete contact in respond.io
  • respond.io
    Create or update contact in respond.io
  • respond.io
    Update contact in respond.io
  • respond.io
    Assign or unassign conversation in respond.io
  • respond.io
    Create custom field in respond.io
  • respond.io
    Open or close conversation in respond.io
  • respond.io
    Add tag in respond.io
  • Zoho CRM
    Create or Update Lead in Zoho CRM
  • Zoho CRM
    Add attachment in Zoho CRM
  • Zoho CRM
    Create module entry in Zoho CRM
  • Zoho CRM
    Create or Update Module Entry in Zoho CRM
  • Zoho CRM
    Update module entry in Zoho CRM
  • Zoho CRM
    Search module entry in Zoho CRM
  • Zoho CRM
    Get module entry by Id in Zoho CRM
  • Zoho CRM
    Create or Update Contact in Zoho CRM
  • Zoho CRM
    Search contact in Zoho CRM
  • Zoho CRM
    Convert lead in Zoho CRM
  • Zoho CRM
    Search lead in Zoho CRM
  • Zoho CRM
    Add note to module entry in Zoho CRM
  • Zoho CRM
    Add tag in Zoho CRM

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for respond.io + Zoho CRM Integration

Capture leads, organise contacts, keep customer records updated, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
respond.io + Zoho CRM Integration

Create Zoho CRM contact for new respond.io contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this respond.io - Zoho CRM integration, anytime a new respond.io contact is created, an Zoho CRM contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
See more
respond.io + Zoho CRM Integration

Create Zoho CRM module for new respond.io contact

When a new contact is created in your respond.io, you can automatically create a module for them in your Zoho CRM. This way, you'll always have up-to-date information on your contacts and can easily track their progress. Plus, you won't have to manually enter data into multiple systems - it will all be taken care of automatically.

So go ahead and set up this integration - it will make your life much easier!
See more
Zoho CRM + respond.io Integration

Create respond.io contact for new Zoho CRM contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Zoho CRM - respond.io integration, anytime a new Zoho CRM contact is created, an respond.io contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
See more
Zoho CRM + respond.io Integration

Create respond.io contact for new Zoho CRM module

Automatically creating respond.io contact records for new Zoho CRM module entries is a huge time-saver! This way, you can be sure that your data is always accurate and complete. Plus, it saves you time and effort by eliminating the need to manually enter data into both systems.

Also, it's one less thing for you to have to remember to do manually. Win-win!
See more
  • 1of2
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your respond.io + Zoho CRM flow

Route messaging data into campaign tools, calendars, and spreadsheets while keeping your CRM current. Pick a combination and activate it in one click.

respond.io
Zoho CRM
+
Facebook Lead AdsFacebook Lead Ads (3)
+
MailchimpMailchimp (3)
+
CalendlyCalendly (3)
+
Google SheetsGoogle Sheets (3)
+
SlackSlack (3)
+
StripeStripe (3)
F
R
Z
Add every Facebook Lead Ads lead to respond.io as a new contact and create a lead in Zoho CRM
New Facebook Lead Ads leads land in respond.io and Zoho CRM instantly, removing manual copying and keeping your pipeline up to date.
F
R
Z
When a Facebook Lead Ads lead arrives, update the contact in respond.io and add a note in Zoho CRM
Keep respond.io and Zoho CRM fully aligned whenever a new Facebook Lead Ads lead submits their information.
F
R
Z
Use Claude to qualify Facebook Lead Ads leads, create a respond.io contact, and add a lead in Zoho CRM
Claude reviews incoming Facebook Lead Ads leads before creating records in respond.io and Zoho CRM.

Supported triggers and actions for respond.io and Zoho CRM

Mix and match to build the exact automation you need

respond.io
respond.io Triggers & Actions
Instant
Contact is created in respond.io
Triggers the automation when a new contact is created
Try it →
Instant
Contact is updated in respond.io
Triggers the automation when a contact is updated
Try it →
Instant
Message is received in respond.io
Triggers the automation when a new message is received
Try it →
Instant
Message is sent in respond.io
Triggers the automation when a new message is sent
Try it →
Instant
Conversation is closed in respond.io
Triggers the automation when any conversation is marked as completed
Try it →
Instant
Conversation is opened in respond.io
Triggers the automation when a new conversation is initiated
Try it →
Instant
Contact assignee is updated in respond.io
Triggers the automation when a contact's assignee is changed
Try it →
Instant
Contact tag is updated in respond.io
Triggers the automation when a contact tag is updated
Try it →
Instant
Comment is created in respond.io
Triggers the automation when a new comment is created
Try it →
Update the contact lifecycle in respond.io
Try it →
Send message via WhatsApp template in respond.io
Sends predefined messages using whatsapp templates
Try it →
Send message via SMS in respond.io
Sends a message through text messaging
Try it →
Send message via email in respond.io
Sends a message via email
Try it →
Add comment in respond.io
Adds a comment to a record
Try it →
Create contact in respond.io
Adds a new contact to the database
Try it →
Search contact in respond.io
Finds and retrieves contact information
Try it →
Delete contact in respond.io
Removes a contact from the address book
Try it →
Create or update contact in respond.io
Adds or update contact information
Try it →
Update contact in respond.io
Updates contact information with new details
Try it →
Assign or unassign conversation in respond.io
Manage the assignment of conversations to different team members
Try it →
Create custom field in respond.io
Creates a new marketing campaign
Try it →
Open or close conversation in respond.io
Open or close a conversation with a action trigger
Try it →
Add tag in respond.io
Adds tags to particular items based on predefined criteria
Try it →
Zoho CRM
Zoho CRM Triggers & Actions
Contact is created in Zoho CRM
Triggers the automation when a new contact is created
Try it →
Contact is updated in Zoho CRM
Triggers the automation when a contact is updated
Try it →
Instant
Module entry is created/updated in Zoho CRM
Triggers the automation when a module entry is created or updated
Try it →
Instant
Module entry is updated in Zoho CRM
Triggers the automation when any module entry is modified
Try it →
Instant
Module entry is added in Zoho CRM
Triggers the automation when a new entry is added to a module
Try it →
Lead is created in Zoho CRM
Triggers the automation when a new lead is created
Try it →
Lead is updated in Zoho CRM
Triggers the automation when the lead information is updated
Try it →
User is created in Zoho CRM
Triggers the automation when a new user is created
Try it →
Create or Update Lead in Zoho CRM
Try it →
Add attachment in Zoho CRM
Adds an attachment to an email or message
Try it →
Create module entry in Zoho CRM
Creates a new entry in a module
Try it →
Create or Update Module Entry in Zoho CRM
Creates or updates an entry in a module
Try it →
Update module entry in Zoho CRM
Updates the information for a module entry
Try it →
Search module entry in Zoho CRM
Searches for a module entry
Try it →
Get module entry by Id in Zoho CRM
Retrieves a module entry using its id
Try it →
Create or Update Contact in Zoho CRM
Adds or update contact information
Try it →
Search contact in Zoho CRM
Finds and retrieves contact information
Try it →
Convert lead in Zoho CRM
Convert potential leads into customers
Try it →
Search lead in Zoho CRM
Retrieves information for a particular lead
Try it →
Add note to module entry in Zoho CRM
Adds a note to a module entry
Try it →
Add tag in Zoho CRM
Adds tags to particular items based on predefined criteria
Try it →

What can you automate with respond.io + Zoho CRM?

Streamline your messaging workflows and CRM recordkeeping with powerful, ready-made automation sequences.

What you can automate?
🔄
Sync respond.io contacts to Zoho CRM automatically
Every new contact created in respond.io instantly generates a corresponding lead or contact in Zoho CRM. Eliminate manual data entry and ensure your sales pipeline stays completely up to date.
📋
Capture every submitted custom field and detail
Map all available contact attributes and custom fields from respond.io straight into Zoho CRM modules. Your CRM records capture the full picture of every customer interaction.
🔔
Notify your team instantly on new messages
Alert your sales reps or support agents the moment a new conversation opens or an important message arrives. Speed up response times and boost customer satisfaction.
🔀
Route records based on submitted contact tags
Condition workflows on specific respond.io tags or lifecycle stages to update different Zoho CRM pipelines. Direct high-value prospects to senior account managers instantly.
♻️
Keep CRM records updated as conversations evolve
Automatically update Zoho CRM module entries whenever respond.io conversation statuses change or contact details are modified by your messaging agents.
🔍
Prevent duplicates with smart search and update operations
Search existing database entries before creating new records. Automatically update matching Zoho CRM contacts instead of cluttering your pipeline with duplicate profiles.
📅
Handle later lifecycle stages and closed conversations
Trigger automated CRM updates when respond.io conversations are closed or customer lifecycles progress. Maintain accurate historical records across all platforms.
🌐
Extend your automation flow to external apps
Connect respond.io and Zoho CRM with Slack, Google Sheets, or Stripe to notify teams, log data, and track revenue without building custom code.
And much more...

Who is respond.io + Zoho CRM integration for?

Sales reps, customer success managers, and operations teams eliminate manual data entry and keep messaging conversations synchronized with CRM pipelines.

Sales operations managers
Sales operations managers
Customer support leads
Customer support leads
Revenue analytics directors
Revenue analytics directors
High-volume sales reps
High-volume sales reps
Account executives
Account executives
Customer success teams
Customer success teams
📈
Sales operations managers
You're reviewing conversion metrics from respond.io chats, but your CRM records only update when someone manually copies details over, so your pipeline reports are always a few hours behind — this integration means every new conversation instantly syncs to Zoho CRM and your performance data stays current.
Customer support leads
You need to answer incoming messaging queries immediately, but customer contact details sit trapped in chat logs without being logged in your CRM, leading to delayed follow-ups — connecting these apps means contact data flows automatically into Zoho CRM so your team can respond with full context.
📊
Revenue analytics directors
You answer to executive stakeholders who want real-time visibility into customer engagement, but disconnected communication channels create massive reporting blind spots — automating both apps means every interaction is accurately logged in Zoho CRM for reliable pipeline forecasting.
🔄
High-volume sales reps
The incoming message volume is far too high for anyone to keep up by hand, resulting in missed leads and untracked conversation histories across channels — with this integration, every contact created in respond.io populates Zoho CRM without manual copy-pasting.
🤝
Account executives
You own the closing stage and depend on inbound messaging teams to hand over qualified leads, but manual handoffs cause critical lead details to get lost in transit — automating these apps means every qualified lead appears in Zoho CRM with complete chat history.
🗂️
Customer success teams
You need a reliable history of every client interaction, but customer updates across messaging threads frequently create fragmented records in your database — connecting these apps means every conversation lifecycle update is captured in Zoho CRM without gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate respond.io + Zoho CRM

Build and manage your respond.io + Zoho CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect respond.io + Zoho CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect respond.io to Zoho CRM?
Frequently Asked Questions
You can connect respond.io to Zoho CRM instantly using 1-click workflows on Integrately. Choose a ready template or ask Integrately AI to build the custom integration for your team.
Can I automatically create Zoho CRM leads from respond.io contacts?
Frequently Asked Questions
Can I connect respond.io, Zoho CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for respond.io and Zoho CRM?
Frequently Asked Questions
How are respond.io contact updates handled in Zoho CRM?
Frequently Asked Questions
Can I update respond.io conversation statuses from Zoho CRM?
Frequently Asked Questions
Do I need coding skills to automate respond.io and Zoho CRM?
Frequently Asked Questions
Is the respond.io and Zoho CRM integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect respond.io or Zoho CRM With 1500+ Other Apps

respond.io
Popular respond.io Integrations
Connect messaging channels with customer support, email marketing, and scheduling tools to manage communications efficiently.
Zoho CRM
Popular Zoho CRM Integrations
Sync CRM data with accounting, project management, and reporting platforms to keep business operations connected.
See All
Zoho CRM Integrations arrow right
No popular apps found