Retently + WHMCS Integration

Integrate Retently to WHMCS in one click, or tell Integrately AI how you want each survey response handled. Track customer satisfaction, create clients in WHMCS, log scores, and alert your support team automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Retently
    Survey response is created in Retently
  • Retently
    Customer is created in Retently
  • Retently
    Company is created in Retently
  • Retently
    Overall metric score is updated in Retently
  • WHMCS
    Invoice is paid in WHMCS
  • WHMCS
    Order is created in WHMCS
  • WHMCS
    Invoice is created in WHMCS
  • WHMCS
    Client is created in WHMCS
  • WHMCS
    Ticket is created in WHMCS
  • WHMCS
    Todo item is created in WHMCS
Arrow Right
2.
  • Retently
    Unsubscribe customer in Retently
  • Retently
    Create or Update Customer in Retently
  • Retently
    Search customer by email in Retently
  • Retently
    Tag a survey response in Retently
  • Retently
    Search company in Retently
  • Retently
    Create customer and Send survey in Retently
  • WHMCS
    Search client in WHMCS
  • WHMCS
    Get ticket by ID in WHMCS
  • WHMCS
    Get invoice by ID in WHMCS
  • WHMCS
    Create client in WHMCS
  • WHMCS
    Delete client in WHMCS
  • WHMCS
    Create ticket in WHMCS
  • WHMCS
    Update ticket in WHMCS
  • WHMCS
    Create invoice in WHMCS
  • WHMCS
    Create contact in WHMCS
  • WHMCS
    Search contact in WHMCS
  • WHMCS
    Update contact in WHMCS
  • WHMCS
    Create project in WHMCS
  • WHMCS
    Get client by ID in WHMCS
  • WHMCS
    Search ticket in WHMCS

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Retently + WHMCS Integration

Capture survey responses, create clients in WHMCS, update metric scores, and notify your team, all in just one click.

Most popular automationsmost-popular-automations
Retently + WHMCS Integration

Create WHMCS ticket for new Retently response

Creating WHMCS tickets automatically for every new Retently response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.
See more
Retently + WHMCS Integration

Create WHMCS contact for new Retently response

When someone completes your Retently, a new contact is automatically created in your WHMCS. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Retently is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Retently - WHMCS integration set up makes it easy to manage your customer relationships and grow your business.
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Retently + WHMCS flow

Sync survey feedback and billing data with your favorite tools, notify teams, and trigger automated follow-ups instantly. Pick a combination and activate it in one click.

Retently
WHMCS
+
StripeStripe (3)
+
SlackSlack (3)
+
HubSpotHubSpot (3)
+
GmailGmail (3)
+
ZendeskZendesk (3)
+
QuickBooks OnlineQuickBooks Online (3)
R
W
S
Create a Stripe customer for every new Retently survey response, and add a client in WHMCS
Retently survey responses instantly create a customer in Stripe and a new client in WHMCS without manual data entry.
W
R
S
When a WHMCS invoice is paid, update the customer in Retently and create a charge in Stripe
Paid WHMCS invoices update Retently customer records and trigger payment logs in Stripe automatically.
W
R
S
When a WHMCS order is created, update Retently customer details and add a Stripe customer
New WHMCS orders update Retently metrics and set up matching customer profiles in Stripe.

Supported triggers and actions for Retently and WHMCS

Mix and match to build the exact automation you need

Retently
Retently Triggers & Actions
Survey response is created in Retently
Triggers the automation when a survey response is submitted
Try it →
Customer is created in Retently
Triggers the automation when a new customer is created
Try it →
Company is created in Retently
Triggers the automation when a new company is created
Try it →
Overall metric score is updated in Retently
Triggers the automation when the overall metric score is updated
Try it →
Unsubscribe customer in Retently
Removes customer from mailing list
Try it →
Create or Update Customer in Retently
Creates or updates a customer record
Try it →
Search customer by email in Retently
Searches for a customer by their email address
Try it →
Tag a survey response in Retently
Tags a survey response
Try it →
Search company in Retently
Finds information about a company
Try it →
Create customer and Send survey in Retently
Creates a new customer record and sends a survey to the customer
Try it →
WHMCS
WHMCS Triggers & Actions
Invoice is paid in WHMCS
Triggers the automation when an invoice is marked as paid
Try it →
Order is created in WHMCS
Triggers the automation when a new order is created
Try it →
Invoice is created in WHMCS
Triggers the automation when any invoice is added or modified
Try it →
Client is created in WHMCS
Triggers the automation when a new client is created
Try it →
Ticket is created in WHMCS
Triggers the automation when a new ticket is created
Try it →
Todo item is created in WHMCS
Triggers the automation when a todo item is created
Try it →
Search client in WHMCS
Finds and retrieves client information
Try it →
Get ticket by ID in WHMCS
Retrieves tickets information based on their ID
Try it →
Get invoice by ID in WHMCS
Try it →
Create client in WHMCS
Generates a new client profile
Try it →
Delete client in WHMCS
Removes client from the database
Try it →
Create ticket in WHMCS
Generates a new ticket
Try it →
Update ticket in WHMCS
Updates ticket information
Try it →
Create invoice in WHMCS
Generates invoices for sales transactions
Try it →
Create contact in WHMCS
Adds a new contact to the database
Try it →
Search contact in WHMCS
Finds and retrieves contact information
Try it →
Update contact in WHMCS
Updates contact information with new details
Try it →
Create project in WHMCS
Creates a new project
Try it →
Get client by ID in WHMCS
Retrieves client information based on their id
Try it →
Search ticket in WHMCS
Searches for a ticket
Try it →

What can you automate with Retently + WHMCS?

Streamline your customer feedback collection, client provisioning, and billing operations with powerful ready-made automations.

What you can automate?
🔄
Sync survey responses into WHMCS client accounts
Automatically create a new WHMCS client whenever a survey response is submitted in Retently. Eliminate manual data entry and onboard customers the moment they provide feedback.
📋
Capture every submitted survey field and score
Map detailed Retently survey metrics and feedback notes directly into your WHMCS client profiles. Your billing platform becomes a comprehensive source for customer insights.
🔔
Alert your team instantly when feedback arrives
Notify support and success teams immediately in Slack or via email whenever a new customer response or support ticket is generated across your integrated platforms.
🔀
Route workflows based on survey score criteria
Trigger different follow-up actions depending on whether a Retently survey score is positive or negative. Send low scores to support desks and high scores to account management.
🔄
Keep customer profiles updated across both apps
Ensure customer details modified in WHMCS or Retently reflect instantly across both systems. Prevent outdated contact information and maintain data integrity.
🛡️
Prevent duplicate records with smart matching
Automatically search for existing clients by email before creating new records. Update existing customer entries instead of cluttering your database with duplicates.
💳
Handle invoice payments and billing updates
Trigger Retently customer updates and satisfaction metric refreshes whenever a WHMCS invoice is paid, created, or modified by your finance team.
🔌
Extend your workflow to third-party tools
Connect your Retently and WHMCS core automation flow to Slack, Gmail, HubSpot, or Zendesk to notify teams, update CRMs, and trigger secondary actions.
And much more...

Who is Retently + WHMCS integration for?

Customer success and billing teams connect Retently and WHMCS to eliminate manual data entry, streamline client onboarding, and keep satisfaction metrics accurate.

Customer success leaders
Customer success leaders
Support managers
Support managers
Finance executives
Finance executives
Operations coordinators
Operations coordinators
Account executives
Account executives
Billing administrators
Billing administrators
📈
Customer success leaders
You're reviewing survey responses in Retently but your billing records in WHMCS only update when someone manually exports data, so the satisfaction trends you're reporting against are always a few hours behind — with this integration, every client record stays synchronized instantly and your metrics remain current.
🚨
Support managers
You manage support cases in WHMCS but important customer feedback gets buried in Retently surveys, so you find out about critical satisfaction drops too late — automating both apps means every low survey response creates a ticket instantly and your team can resolve issues without delay.
📊
Finance executives
You answer to stakeholders who want to see real-time revenue and client satisfaction data, but disjointed platforms leave gaps in your reporting — connecting these apps means invoice payments and survey metrics flow together seamlessly into unified dashboards.
Operations coordinators
The volume of new WHMCS orders and Retently survey submissions is too high for anyone to keep up by hand, leading to missed client profiles and stale records — this integration means every order and response maps automatically without manual copying.
🤝
Account executives
You own client relationships and depend on support staff to hand over onboarding details from WHMCS after survey feedback is collected, causing communication delays — automating these apps means client profiles update the moment a survey is submitted.
🗂️
Billing administrators
You need a reliable history of customer interactions and keep finding gaps between your invoicing platform and feedback tools — automating both apps means every invoice event and survey score logs reliably with zero missing entries.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Retently + WHMCS

Build and manage your Retently + WHMCS automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Retently + WHMCS with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Retently to WHMCS?
Frequently Asked Questions
You can connect Retently to WHMCS in 1 click using ready-made templates or ask Integrately AI to build your automation. It connects smoothly with tools like Slack, HubSpot, and Gmail.
Can I automatically create WHMCS clients from Retently survey responses?
Frequently Asked Questions
Can I connect Retently, WHMCS, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Retently and WHMCS?
Frequently Asked Questions
How are survey satisfaction scores synced from Retently to WHMCS?
Frequently Asked Questions
Can I update customer profiles in Retently when a WHMCS invoice is paid?
Frequently Asked Questions
Do I need coding skills to automate Retently and WHMCS?
Frequently Asked Questions
Is the Retently and WHMCS integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Retently or WHMCS With 1500+ Other Apps

Retently
Popular Retently Integrations
Connect Retently to customer success platforms, survey tools, and analytics apps to gather deeper feedback and track sentiment.
See All
Retently Integrations arrow right
No popular apps found
WHMCS
Popular WHMCS Integrations
Sync WHMCS with accounting systems, payment gateways, and CRM platforms to automate billing and manage client relationships.
See All
WHMCS Integrations arrow right
No popular apps found