RingCentral + SendGrid Integration

Integrate RingCentral to SendGrid in one click, or tell Integrately AI how you want each message handled. Capture texts and voicemails, update your contacts, trigger email notifications in SendGrid, and follow up automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • RingCentral
    Call is recorded in RingCentral
  • RingCentral
    SMS is received in RingCentral Instant
  • RingCentral
    Call is missed in RingCentral Instant
  • RingCentral
    Call is received in RingCentral Instant
  • RingCentral
    Voicemail received in RingCentral Instant
Arrow Right
2.
  • RingCentral
    Create contact in RingCentral
  • RingCentral
    Send SMS in RingCentral
  • RingCentral
    Generate Ringout Call in RingCentral
  • RingCentral
    Search User in RingCentral
  • SendGrid
    Create or update contact in SendGrid
  • SendGrid
    Send email in SendGrid

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Ready Workflows Ready Workflows for RingCentral + SendGrid Integration

Send emails from SendGrid when texts arrive, log calls, create contacts, notify team members, and manage follow-ups, all in just one click.

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RingCentral + SendGrid Integration

Send email from SendGrid for new message received in RingCentral

There are many reasons why you would want to send an email in SendGrid when a text message is received in RingCentral.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your RingCentral + SendGrid flow

Teams often need to sync communications with CRMs, log records in spreadsheets, schedule meetings, or alert team members on chat. Pick a combination and activate it in one click.

RingCentral
SendGrid
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SalesforceSalesforce (5)
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HubspotHubspot (5)
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CalendlyCalendly (4)
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SlackSlack (5)
+
Google SheetsGoogle Sheets (5)
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ZoomZoom (4)
R
S
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Create a Salesforce contact and send a SendGrid email whenever an SMS is received in RingCentral
New RingCentral SMS messages instantly create Salesforce contacts and trigger automated SendGrid emails, eliminating manual data entry.
R
S
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Create a Salesforce task when a call is received in RingCentral, and send a briefing email via SendGrid
Log incoming calls as Salesforce tasks and notify your team instantly with a SendGrid email briefing.
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S
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When a voicemail is received in RingCentral, log the note in Salesforce and email a transcript via SendGrid
Turn RingCentral voicemails into logged Salesforce notes and immediate SendGrid email summaries for fast follow-up.
R
S
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If an incoming RingCentral call is missed, create a Salesforce lead and send an alert email via SendGrid
Never lose a missed call lead by automatically creating a Salesforce record and emailing your team via SendGrid.
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S
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Use Claude to summarise RingCentral call recordings, update Salesforce records, and email briefs via SendGrid
Let Claude analyse recorded RingCentral calls, update your Salesforce database, and email detailed summaries via SendGrid.

Supported triggers and actions for RingCentral and SendGrid

Mix and match to build the exact automation you need

RingCentral
RingCentral Triggers & Actions
Call is recorded in RingCentral
Triggers the automation when a call is recorded
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Instant
SMS is received in RingCentral
Triggers the automation when a new text message is received
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Instant
Call is missed in RingCentral
Triggers the automation when a call is missed
Try it →
Instant
Call is received in RingCentral
Triggers the automation when a call is received
Try it →
Instant
Voicemail received in RingCentral
Triggers the automation when a voicemail is received
Try it →
Create contact in RingCentral
Adds a new contact to the RingCentral app
Try it →
Send SMS in RingCentral
Sends a text message to particular recipients
Try it →
Generate Ringout Call in RingCentral
Initiates a phone call and connect two parties for a ringout conversation
Try it →
Search User in RingCentral
Searches for a user
Try it →
SendGrid
SendGrid Triggers & Actions
No trigger is available
Create or update contact in SendGrid
Creates or updates a contact
Try it →
Send email in SendGrid
Sends an email to a recipient
Try it →

What can you automate with RingCentral + SendGrid?

Streamline your communication workflows by connecting RingCentral events directly to SendGrid email campaigns and contact updates.

What you can automate?
✉️
Send branded emails when texts arrive
Trigger automated SendGrid email responses instantly whenever an SMS is received in RingCentral. Keep your prospects engaged without manual intervention.
📋
Capture every submitted field and call detail
Map complete call logs, voicemail transcripts, and text message metadata into your destination tools instead of basic summaries. Your records become significantly more useful.
🔔
Notify the right person immediately
Alert your sales and support staff the moment a call is missed or a voicemail is received in RingCentral, ensuring rapid customer follow-up.
🔀
Route communications based on caller data
Execute different email templates or contact updates depending on the specific phone number, message content, or call outcome submitted.
🔄
Keep destination contacts up to date
Automatically update existing contact records in your CRM or database whenever new interaction data arrives from RingCentral.
👥
Create or update instead of making duplicates
Ensure clean databases by upserting contact records in SendGrid and your connected tools rather than generating duplicate entries for recurring callers.
📞
Handle later call status changes
Automate workflows for recorded calls, missed calls, or completed voicemails to manage your complete communication lifecycle effectively.
🔗
Extend flows to popular supporting apps
Connect your RingCentral and SendGrid core workflow to Slack, Google Sheets, Salesforce, or HubSpot to keep your entire software stack synchronized.
And much more...

Who is RingCentral + SendGrid integration for?

Connecting RingCentral and SendGrid helps teams eliminate manual data entry, streamline communications, and ensure no customer inquiry or message slips through the cracks.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Client success teams
Client success teams
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
Compliance officers
Compliance officers
📈
Performance marketers
You're running campaigns across multiple channels but your tracking reports only update when someone manually exports communication data, so the metrics you're optimising against are always a few hours behind — this integration means every new interaction triggers automated updates and your data stays current.
🚨
Customer support managers
You manage incoming client calls and voicemails but urgent tickets sit unnotified until someone checks the inbox, so response times lag behind — automating both apps means every new call instantly alerts your team and triggers immediate email responses.
🤝
Client success teams
You need to keep stakeholders updated on client communications but manually copying call logs and text histories takes hours, so your reports are frequently incomplete — connecting these apps means every interaction is logged and communicated instantly.
📞
Sales development reps
The volume of incoming calls, SMS messages, and voicemails is too high for anyone to keep up by hand, so leads slip through the cracks — this integration means every inbound communication automatically creates contacts and triggers follow-up emails without manual effort.
⚙️
Operations coordinators
You own the handoff between phone communications and outbound email campaigns, but delayed data syncing creates friction across departments — with this integration, contact updates and email triggers happen in real time across systems.
📋
Compliance officers
You need a reliable history of all customer communications and keep finding gaps where manual logging failed, so audit trails are incomplete — automating these apps means every call record and message is captured accurately in your destination systems.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate RingCentral + SendGrid

Build and manage your RingCentral + SendGrid automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect RingCentral + SendGrid with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect RingCentral to SendGrid?
Frequently Asked Questions
You can connect RingCentral to SendGrid in one click using pre-built workflows on Integrately, or use Integrately AI to set up custom logic alongside apps like Slack, Salesforce, and Google Sheets.
Can I automatically send a SendGrid email when an SMS is received in RingCentral?
Frequently Asked Questions
Can I connect RingCentral, SendGrid, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for RingCentral and SendGrid?
Frequently Asked Questions
How are RingCentral call recordings handled in integrations?
Frequently Asked Questions
Can I update contacts in SendGrid using RingCentral data?
Frequently Asked Questions
Do I need coding skills to automate RingCentral and SendGrid?
Frequently Asked Questions
Is the RingCentral and SendGrid integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect RingCentral or SendGrid With 1500+ Other Apps

RingCentral
Popular RingCentral Integrations
Connect RingCentral with CRMs, telephony tools, and messaging platforms to manage and follow up on your phone calls and texts.
SendGrid
Popular SendGrid Integrations
Sync SendGrid with marketing platforms, form builders, and analytics tools to keep your email campaigns running smoothly.
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SendGrid Integrations arrow right
No popular apps found