RingCentral + Vapi Integration
Integrate RingCentral to Vapi in one click, or tell Integrately AI how you want each call handled. Trigger conversations, dispatch chats, update records, and streamline your workflow automatically.
Free forever.Use premium features free for 14 days.1.
Call is recorded in RingCentral- SMS is received in RingCentral Instant
- Call is missed in RingCentral Instant
- Call is received in RingCentral Instant
- Voicemail received in RingCentral Instant
2.
- Create contact in RingCentral
- Send SMS in RingCentral
- Generate Ringout Call in RingCentral
- Search User in RingCentral
Create outbound phone call in Vapi- Create chat in Vapi
- Create squad in Vapi
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Ready Workflows for RingCentral + Vapi Integration
Trigger outbound phone calls, create chats, dispatch agent squads, and alert your team, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your RingCentral + Vapi flow
Sync your voice workflows with customer databases, messaging channels, and scheduling tools as calls and messages come in. Pick a combination and activate it in one click.
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Salesforce (3)
Salesforce (3) +
HubSpot (3)
HubSpot (3) +
Calendly (3)
Calendly (3) +
Slack (3)
Slack (3) +
Google Sheets (3)
Google Sheets (3) +
Gmail (3)
Gmail (3) R
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When a call is recorded in RingCentral, create an outbound phone call in Vapi and create a contact in Salesforce
Recorded RingCentral calls immediately trigger a Vapi outbound call and log a new contact in Salesforce without manual data entry.
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When an SMS is received in RingCentral, create a chat in Vapi and create a task in Salesforce
Incoming text messages in RingCentral instantly launch a Vapi chat session and open a follow-up task in Salesforce.
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When a call is missed in RingCentral, create a squad in Vapi and update the contact record in Salesforce
Missed calls in RingCentral deploy a Vapi agent squad and update the corresponding contact status in Salesforce.
Supported triggers and actions for RingCentral and Vapi
Mix and match to build the exact automation you need
What can you automate with RingCentral + Vapi?
Streamline your communication pipelines by connecting RingCentral events directly to Vapi conversational workflows.
📞
Trigger outbound calls from recorded interactions
Automatically initiate a Vapi outbound phone call the moment a call is recorded in RingCentral to keep your outreach flowing without delay.
💬
Launch chat sessions from text messages
Capture incoming customer text messages in RingCentral and instantly start a conversational chat session in Vapi for rapid replies.
📢
Notify your team on missed calls
Deploy a Vapi agent squad and send an instant alert to your team channel when a call is missed in RingCentral.
🔀
Route workflows based on message content
Trigger different Vapi actions depending on whether an incoming RingCentral event is a recorded call, an SMS, or a voicemail.
🔄
Keep your contact records up to date
Automatically sync customer information and call timestamps between RingCentral and your destination apps as events occur.
👤
Create and update contacts without duplicates
Search for existing users and create new contact profiles automatically when fresh communication events arrive.
🎙️
Process voicemails with dedicated squads
Turn unattended voicemails into active follow-up tasks by deploying Vapi agent squads the second a message is received.
📊
Log communication data in Google Sheets
Export all call and message details directly into Google Sheets rows for immediate reporting and analysis.
And much more...
Who is RingCentral + Vapi integration for?
Teams handling high volumes of communications connect RingCentral and Vapi to automate outbound calls, manage chat squads, and eliminate manual data entry across systems.
Operations Managers
Customer Support Leads
Account Executives
Sales Development Reps
Support Dispatchers
Compliance Officers
📈
Operations Managers
You oversee communications performance but your tracking sheets only update when someone manually logs call records, so your metrics are always hours behind — with this integration, every new call event triggers automated workflows instantly and your data stays current.
⚡
Customer Support Leads
You need to respond to incoming inquiries instantly, but manual call logging delays your team's reaction time — automating both apps means every missed call or voicemail deploys voice agents and alerts staff immediately.
🤝
Account Executives
You answer to clients expecting rapid follow-ups after every conversation, but manual CRM updates slow down your day — connecting these apps means contact records and follow-up calls happen the moment a call ends.
📞
Sales Development Reps
The incoming call volume is too high for anyone to keep up with manual dialing and logging by hand — automating both apps means outbound calls and chats launch automatically right when client interactions take place.
📋
Support Dispatchers
You own the next step in customer triage and depend on team members to hand over call details upstream — this integration means incoming text messages and voicemails automatically generate tasks and tickets across your stack.
🔍
Compliance Officers
You need a reliable history of all communication events and keep finding gaps in manual logging systems — connecting these apps means every call record and message is captured and synced without omission.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate RingCentral + Vapi
Build and manage your RingCentral + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect RingCentral + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect RingCentral + Vapi Now 
In Just 1 Click!
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Frequently Asked Questions
How do I connect RingCentral to Vapi?
You can connect RingCentral to Vapi instantly using 1-click automations on Integrately, alongside tools like Salesforce, HubSpot, and Slack. Simply pick a ready workflow or ask Integrately AI to build your automation.
Can I trigger Vapi outbound phone calls from RingCentral call records?
Can I connect RingCentral, Vapi, and Slack?
What is a good Zapier alternative for RingCentral and Vapi?
How does RingCentral handle call recording events in this integration?
What actions can Vapi perform when triggered by RingCentral?
Can I set up this integration without writing code?
Is the RingCentral and Vapi integration free?
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