Ringover + Zendesk Integration

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Call is hang-up/end in Ringover Instant
Call is answered in Ringover Instant
After call event is created in Ringover Instant
Message is sent in Ringover Instant
Ticket is updated in Zendesk
Ticket is solved in Zendesk
Ticket is created in Zendesk
Ticket is created in view in Zendesk
Activity(Audit) is added for specific ticket in Zendesk
View is created in Zendesk
User is created in Zendesk
Group is created in Zendesk
Organization is created in Zendesk

Get contact by id in Ringover
Create contact in Ringover
Update contact last name in Ringover
Delete contact in Ringover
Add new number to contact in Ringover
Update contact first name in Ringover
Update contact company in Ringover
Update contact phone number in Ringover
Search contact in Ringover
Send text message in Ringover
Create call back in Ringover
Get organization by id in Zendesk
Create ticket in Zendesk
Update ticket in Zendesk
Add comment to ticket in Zendesk
Search ticket in Zendesk
Add tag to ticket in Zendesk
Create user in Zendesk
Update user in Zendesk
Search agent in Zendesk
Search user in Zendesk
Get user by id in Zendesk
Create organization in Zendesk
Update organization in Zendesk
Search organization in Zendesk
Search group in Zendesk

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Send Ringover message for new Zendesk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Zendesk - Ringover integration. Whenever a new ticket is created in Zendesk, you will immediately receive a message in Ringover notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Ringover messages for new Zendesk tickets today - your customers will appreciate it!

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Supported triggers and actions for Ringover and Zendesk

Mix and match to build the exact automation you need

Ringover Triggers & Actions

Instant

Call is hang-up/end in Ringover

Triggers the automation when a call is hung up or ended

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Instant

Call is answered in Ringover

Triggers the automation when a call is answered

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Instant

After call event is created in Ringover

Triggers the automation when any event is created after the call

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Instant

Message is sent in Ringover

Triggers the automation when a new message is sent

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Zendesk Triggers & Actions

Ticket is updated in Zendesk

Triggers the automation when a ticket is updated

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Ticket is solved in Zendesk

Triggers the automation when a ticket is solved

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Ticket is created in Zendesk

Triggers the automation when a new ticket is created

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Ticket is created in view in Zendesk

Triggers the automation when a new ticket is created in a particular view

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Activity(Audit) is added for specific ticket in Zendesk

Triggers the automation when a ticket is audited

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View is created in Zendesk

Triggers the automation when a new view is created

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User is created in Zendesk

Triggers the automation when a new user is created

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Group is created in Zendesk

Triggers the automation when a new group is created

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Organization is created in Zendesk

Triggers the automation when a new organization is created

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And much more...

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Why choose Integrately to automate Ringover + Zendesk

Build and manage your Ringover + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected

Connect Ringover + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.

20M+ Ready Automations

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AI that builds your automations

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24x5 Live Chat Support

Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.

Free done-for-you setup

Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.

Secure by design

SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.