Salesforce Marketing Cloud + Toky Integration

Integrate Salesforce Marketing Cloud to Toky in one click, or tell Integrately AI how you want each contact handled. Capture inbound texts, create subscribers, validate email addresses, and insert data extension records automatically.

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1.
  • Toky
    Text message is received in Toky Instant
  • Toky
    Call is received in Toky Instant
  • Toky
    Voice mail is received in Toky Instant
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2.
  • Salesforce Marketing Cloud
    Insert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Upsert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Sends transactional email using TriggerSend in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Create subscriber in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Validate email address in Salesforce Marketing Cloud
  • Toky
    Send text message in Toky
  • Toky
    Create contact in Toky
  • Toky
    Search Contact in Toky

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Ready Workflows Ready Workflows for Salesforce Marketing Cloud + Toky Integration

Create subscribers from incoming calls, log messages, validate email addresses, update data extension records, and manage your communications, all in just one click.

Most popular automationmost-popular-automations
Toky + Salesforce Marketing Cloud Integration

Send email from Salesforce Marketing Cloud for new message received in Toky

There are many reasons why you would want to send an email in Salesforce Marketing Cloud when a text message is received in Toky.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Salesforce Marketing Cloud + Toky flow

Send details to your CRM, notify your team on messaging apps, or log data in spreadsheets once your call center events finish. Pick a combination and activate it in one click.

Salesforce Marketing Cloud
Toky
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SalesforceSalesforce (4)
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HubspotHubspot (4)
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TwilioTwilio (4)
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SlackSlack (4)
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Google SheetsGoogle Sheets (4)
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TypeformTypeform (4)
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Create a subscriber in Salesforce Marketing Cloud from incoming Toky texts, and add a lead in Salesforce
Inbound Toky messages immediately create subscribers in Salesforce Marketing Cloud and log new leads in Salesforce without manual data entry.
T
S
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When a call is received in Toky, validate the email in Salesforce Marketing Cloud and update Salesforce
Validate caller email addresses in Salesforce Marketing Cloud and update corresponding Salesforce records automatically.
T
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Insert data extension records in Salesforce Marketing Cloud from Toky voicemails, and log tasks in Salesforce
Voicemail messages received in Toky generate data extension records in Salesforce Marketing Cloud and open follow-up tasks in Salesforce.
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S
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If a Toky call is received from an existing contact, upsert data extension records in Salesforce Marketing Cloud and update Salesforce
Upsert Salesforce Marketing Cloud data extension records and update Salesforce contact information whenever a call arrives from Toky.

Supported triggers and actions for Salesforce Marketing Cloud and Toky

Mix and match to build the exact automation you need

Salesforce Marketing Cloud
Salesforce Marketing Cloud Triggers & Actions
No trigger is available
Insert data extension record in Salesforce Marketing Cloud
Adds a new record to a data extension within a particular system
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Upsert data extension record in Salesforce Marketing Cloud
Updates or inserts a record into a data extension to ensure that it's up-to-date
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Sends transactional email using TriggerSend in Salesforce Marketing Cloud
Sends a transactional email using triggersend
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Create subscriber in Salesforce Marketing Cloud
Adds new users to the subscription list
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Validate email address in Salesforce Marketing Cloud
Confirm the validity of an email address
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Toky
Toky Triggers & Actions
Instant
Text message is received in Toky
Triggers the automation when a new text message is received
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Instant
Call is received in Toky
Triggers the automation when a call is received
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Instant
Voice mail is received in Toky
Triggers the automation when a new voice mail is received
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Send text message in Toky
Sends a reply
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Create contact in Toky
Adds a new contact to the database
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Search Contact in Toky
Finds and retrieves contact information
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What can you automate with Salesforce Marketing Cloud + Toky?

Streamline your communications and data management by connecting call center events directly to your customer journey platform.

What you can automate?
🎯
Create subscribers from inbound calls
Automatically generate new subscriber profiles in Salesforce Marketing Cloud the moment a call or text message is received in Toky.
📝
Capture every submitted text field
Map complete incoming message text and caller details into Salesforce Marketing Cloud data extension records instead of basic contact info.
🔔
Notify your team instantly on Slack
Send automated alerts to your support or sales channel as soon as a new voicemail or inbound call arrives in Toky.
🔀
Route records based on message content
Execute different follow-up actions depending on specific keywords or submitted details found in incoming Toky text messages.
🔄
Keep data extensions continuously updated
Refresh existing subscriber data and interaction logs in Salesforce Marketing Cloud whenever new telecom activity occurs.
🔎
Upsert records to avoid duplicates
Search existing database entries and update matching subscriber records rather than creating redundant entries.
☎️
Manage voicemails and call follow-ups
Convert incoming voicemails into structured data extension records and trigger downstream tasks automatically.
🌐
Extend workflows to external apps
Connect your core pair with Slack, HubSpot, Google Sheets, or Salesforce to distribute interaction data across your entire tech stack.
And much more...

Who is Salesforce Marketing Cloud + Toky integration for?

Marketing and support teams connecting inbound call center communications with customer journey data benefit from automated subscriber creation and real-time record updates.

Performance marketers
Performance marketers
Call center supervisors
Call center supervisors
Account managers
Account managers
Support operations teams
Support operations teams
Sales representatives
Sales representatives
Database administrators
Database administrators
📈
Performance marketers
You're running marketing campaigns across multiple channels but your campaign reports only update when someone manually exports phone leads, so the conversion counts you're tracking are always hours behind — with this integration, every call event lands in your platform instantly and your data stays current.
📞
Call center supervisors
You manage high-volume inbound phone queues but find out about urgent customer issues too late because logs sit in separate apps — connecting these apps means every inbound call instantly updates your records and notifies your team.
🤝
Account managers
You answer to clients who want immediate proof that their customer inquiries and support calls are being handled properly — automating both apps means every interaction is recorded accurately without manual status updates.
⚡
Support operations teams
The volume of inbound calls and text messages is too high for anyone to keep up by hand, leading to missed follow-ups and unrecorded customer data — this integration means every interaction populates your records automatically.
💼
Sales representatives
You own the follow-up step and depend on someone upstream to hand over phone lead details before you can reach out — integrating these apps means every inbound message is captured instantly so you can contact leads right away.
🗂️
Database administrators
You need a reliable customer history but keep finding gaps caused by manual data entry errors between your telecom tool and marketing platform — automating both apps means your subscriber lists and data extensions remain complete.
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Why choose Integrately to automate Salesforce Marketing Cloud + Toky

Build and manage your Salesforce Marketing Cloud + Toky automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Salesforce Marketing Cloud + Toky with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesforce Marketing Cloud to Toky?
Frequently Asked Questions
You can connect Salesforce Marketing Cloud to Toky in 1-click using ready workflows on Integrately. Choose a template or ask Integrately AI to build the automation and map the fields for apps like Slack, Google Sheets, and Salesforce.
Can I automatically create subscribers in Salesforce Marketing Cloud from Toky calls?
Frequently Asked Questions
Can I connect Salesforce Marketing Cloud, Toky, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Salesforce Marketing Cloud and Toky?
Frequently Asked Questions
How does Salesforce Marketing Cloud handle data extension records from Toky?
Frequently Asked Questions
How does Toky trigger actions in Salesforce Marketing Cloud?
Frequently Asked Questions
Can I automate Salesforce Marketing Cloud and Toky without coding?
Frequently Asked Questions
Is the Salesforce Marketing Cloud and Toky integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
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