Salesforce Marketing Cloud + Twist Integration

Integrate Salesforce Marketing Cloud to Twist in one click, or tell Integrately AI how you want each message handled. Post messages, insert records, create subscribers, and sync your team discussions automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Twist
    Message is posted in conversation in Twist Instant
  • Twist
    Comment is posted in thread in Twist Instant
  • Twist
    Thread is added to channel in Twist Instant
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2.
  • Salesforce Marketing Cloud
    Insert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Upsert data extension record in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Sends transactional email using TriggerSend in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Create subscriber in Salesforce Marketing Cloud
  • Salesforce Marketing Cloud
    Validate email address in Salesforce Marketing Cloud
  • Twist
    Add message in Twist
  • Twist
    Get message by ID in Twist
  • Twist
    Add thread in Twist
  • Twist
    Get comment by ID in Twist
  • Twist
    Search thread in Twist
  • Twist
    Get thread by ID in Twist
  • Twist
    Add comment in Twist
  • Twist
    Get user by ID in Twist

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Ready Workflows Ready Workflows for Salesforce Marketing Cloud + Twist Integration

Capture team messages, insert data extension records, create subscribers, send transactional emails, and sync your marketing channels, all in just one click.

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Connect more apps to your Salesforce Marketing Cloud + Twist flow

Sync team communications with your CRM, spreadsheets, lead forms, and support tools to keep operations aligned. Pick a combination and activate it in one click.

Salesforce Marketing Cloud
Twist
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SalesforceSalesforce (4)
+
Google Analytics 4Google Analytics 4 (3)
+
HubspotHubspot (4)
+
Google SheetsGoogle Sheets (3)
+
GmailGmail (3)
+
Facebook Lead AdsFacebook Lead Ads (3)
T
S
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When a message is posted in Twist, create a Salesforce lead and insert a data extension record in Salesforce Marketing Cloud
Twist discussions become active Salesforce leads and Salesforce Marketing Cloud data extension records instantly, keeping your sales and marketing databases fully aligned.
T
S
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When a comment is posted in a Twist thread, update the Salesforce contact and create a subscriber in Salesforce Marketing Cloud
Keep subscriber lists updated in Salesforce Marketing Cloud while updating contact records in Salesforce based on ongoing team threads in Twist.
T
S
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When a thread is added to a Twist channel, create a Salesforce task and upsert a data extension record in Salesforce Marketing Cloud
New channel threads in Twist generate actionable Salesforce tasks and upsert records in Salesforce Marketing Cloud for precise follow-up tracking.
T
S
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When a message is posted in Twist, validate the email in Salesforce Marketing Cloud and update the Salesforce lead
Validate incoming email addresses through Salesforce Marketing Cloud before updating corresponding leads in Salesforce based on Twist discussions.

Supported triggers and actions for Salesforce Marketing Cloud and Twist

Mix and match to build the exact automation you need

Salesforce Marketing Cloud
Salesforce Marketing Cloud Triggers & Actions
No trigger is available
Insert data extension record in Salesforce Marketing Cloud
Adds a new record to a data extension within a particular system
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Upsert data extension record in Salesforce Marketing Cloud
Updates or inserts a record into a data extension to ensure that it's up-to-date
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Sends transactional email using TriggerSend in Salesforce Marketing Cloud
Sends a transactional email using triggersend
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Create subscriber in Salesforce Marketing Cloud
Adds new users to the subscription list
Try it →
Validate email address in Salesforce Marketing Cloud
Confirm the validity of an email address
Try it →
Twist
Twist Triggers & Actions
Instant
Message is posted in conversation in Twist
Triggers the automation when a new message is posted in a conversation
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Instant
Comment is posted in thread in Twist
Triggers the automation when a new comment is posted in an existing thread
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Instant
Thread is added to channel in Twist
Triggers the automation when a new thread is added to a channel
Try it →
Add message in Twist
Creates a new message in the particular channel
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Get message by ID in Twist
Retrieves a message using its id
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Add thread in Twist
Adds a new thread to the discussion forum
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Get comment by ID in Twist
Retrieves a comment using its id
Try it →
Search thread in Twist
Searches for a thread
Try it →
Get thread by ID in Twist
Retrieves a thread based on its id
Try it →
Add comment in Twist
Adds a comment to a conversation
Try it →
Get user by ID in Twist
Retrieves user information using their id
Try it →

What can you automate with Salesforce Marketing Cloud + Twist?

Streamline your marketing operations by connecting Twist conversations directly to your Salesforce Marketing Cloud data extensions and subscribers.

What you can automate?
🔄
Sync Twist messages to Salesforce Marketing Cloud records
Automatically insert data extension records in Salesforce Marketing Cloud whenever a message is posted in conversation in Twist. Eliminate manual transcription and keep your databases synchronised.
📥
Capture every message detail and thread property
Map all available Twist message fields, thread comments, and channel data into Salesforce Marketing Cloud data extensions instead of basic summaries. Your records become complete sources for analysis.
🔔
Alert team members as new subscribers register
Notify your team in Twist the moment a new subscriber is created or an email address is validated in Salesforce Marketing Cloud. Keep stakeholders informed of audience growth instantly.
🔀
Route records based on submitted message content
Evaluate keywords within Twist messages to determine whether to insert a standard record or upsert a priority data extension record in Salesforce Marketing Cloud. Ensure proper handling for every discussion.
🔄
Keep marketing databases updated as threads evolve
Update existing Salesforce Marketing Cloud data extension records automatically when comments are posted in Twist threads. Prevent duplicate entries and maintain pristine data.
Upsert subscriber and record information efficiently
Check for existing entries before creating new records by using upsert operations in Salesforce Marketing Cloud. Keep your subscriber lists clean and free of redundant profiles.
✉️
Trigger transactional emails upon status changes
Send automated transactional emails using TriggerSend in Salesforce Marketing Cloud when specific threads or comments are added in Twist. Drive engagement at the exact right moment.
🔗
Extend marketing workflows to your broader tech stack
Connect your Salesforce Marketing Cloud and Twist flow with external tools like Google Sheets or HubSpot to trigger multi-step operations and cross-platform notifications automatically.
And much more...

Who is Salesforce Marketing Cloud + Twist integration for?

Marketing professionals and operations teams who need team conversations in Twist to instantly update records and trigger campaigns in Salesforce Marketing Cloud without manual data entry.

Performance marketers
Performance marketers
Customer success leads
Customer success leads
Agency account managers
Agency account managers
Operations coordinators
Operations coordinators
Sales development reps
Sales development reps
Data analysts
Data analysts
📈
Performance marketers
You're running marketing campaigns while team discussions happen in Twist, but your Salesforce Marketing Cloud records only update when someone manually exports data, so your campaign metrics are always a few hours behind — with this integration, every subscriber and message lands in your marketing platform instantly and your data stays current.
Customer success leads
You manage client communication across Twist channels, but tracking customer requests in Salesforce Marketing Cloud requires tedious manual data entry, so critical follow-ups are constantly delayed — automating both apps means every team update populates your customer database instantly and client issues are resolved faster.
📊
Agency account managers
You report on campaign progress to clients based on team notes in Twist, but compiling data extension records by hand leads to reporting bottlenecks and errors — connecting these apps means your marketing records update automatically in real time and your client reporting is always accurate.
🔄
Operations coordinators
You handle high volumes of subscriber sign-ups and team messages every day, but keeping Salesforce Marketing Cloud data extensions synced with Twist threads by hand is unsustainable and prone to gaps — this integration means high-volume data handling runs seamlessly in the background without manual oversight.
👥
Sales development reps
You depend on marketing teams to hand over campaign leads discussed in Twist, but communication lags cause prospects to go cold before entering Salesforce Marketing Cloud — automating both apps means lead handoffs happen instantly and your sales pipeline stays fully stocked.
📋
Data analysts
You need a reliable history of campaign engagement and team chats, but fragmented data between Twist and Salesforce Marketing Cloud leaves missing records in your reports — with this integration, every interaction is captured precisely and your historical database remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Salesforce Marketing Cloud + Twist

Build and manage your Salesforce Marketing Cloud + Twist automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Salesforce Marketing Cloud + Twist with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesforce Marketing Cloud to Twist?
Frequently Asked Questions
You can connect Salesforce Marketing Cloud to Twist in 1 click using ready templates on Integrately, or ask Integrately AI to build the automation and map the fields. You can also integrate apps like Salesforce, Google Sheets, and Gmail with 1,500+ active integrations.
Can I automatically insert Salesforce Marketing Cloud records from Twist messages?
Frequently Asked Questions
Can I connect Salesforce Marketing Cloud, Twist, and Hubspot?
Frequently Asked Questions
What is a good Zapier alternative for Salesforce Marketing Cloud and Twist?
Frequently Asked Questions
How does Salesforce Marketing Cloud handle data extension records in this integration?
Frequently Asked Questions
How does Twist trigger automations with Salesforce Marketing Cloud?
Frequently Asked Questions
Do I need coding skills to automate Salesforce Marketing Cloud and Twist?
Frequently Asked Questions
Is the Salesforce Marketing Cloud and Twist integration free?
Frequently Asked Questions
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