Salesforce + ServiceM8 Integration

Integrate Salesforce to ServiceM8 in one click, or tell Integrately AI how you want each lead handled. Sync contacts, schedule service jobs, update account statuses, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
  • ServiceM8
    Proposal is sent in ServiceM8 Instant
  • ServiceM8
    Job note is added in ServiceM8 Instant
  • ServiceM8
    Job is checked out in ServiceM8 Instant
  • ServiceM8
    Job invoice is sent in ServiceM8 Instant
  • ServiceM8
    Job invoice is paid in ServiceM8 Instant
  • ServiceM8
    Job badge is removed in ServiceM8 Instant
  • ServiceM8
    Job badge is added in ServiceM8 Instant
  • ServiceM8
    Job is updated in ServiceM8 Instant
  • ServiceM8
    Proposal is viewed in ServiceM8 Instant
  • ServiceM8
    Job is checked in in ServiceM8 Instant
  • ServiceM8
    Message is received in inbox in ServiceM8 Instant
  • ServiceM8
    Form is submitted in ServiceM8 Instant
  • ServiceM8
    Company is updated in ServiceM8 Instant
  • ServiceM8
    Company is created in ServiceM8 Instant
  • ServiceM8
    Job is queued in ServiceM8 Instant
  • ServiceM8
    Job photo is added in ServiceM8 Instant
  • ServiceM8
    Job is completed in ServiceM8 Instant
  • ServiceM8
    Staff has clocked on in ServiceM8 Instant
  • ServiceM8
    Staff has clocked off in ServiceM8 Instant
  • ServiceM8
    Job video is added in ServiceM8 Instant
  • ServiceM8
    Job status is changed in ServiceM8 Instant
  • ServiceM8
    Job review is received in ServiceM8 Instant
  • ServiceM8
    Job quote is sent in ServiceM8 Instant
  • ServiceM8
    Job quote is accepted in ServiceM8 Instant
  • ServiceM8
    New job is created in ServiceM8 Instant
  • ServiceM8
    New client is added in ServiceM8 Instant
  • ServiceM8
    Form is completed in ServiceM8 Instant
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2.
  • Salesforce
    Get records by ID in Salesforce
  • Salesforce
    Create record in Salesforce
  • Salesforce
    Search record using query in Salesforce
  • Salesforce
    Update record in Salesforce
  • Salesforce
    Search record in Salesforce
  • Salesforce
    Create lead in Salesforce
  • Salesforce
    Update lead in Salesforce
  • Salesforce
    Search lead in Salesforce
  • Salesforce
    Create contact in Salesforce
  • Salesforce
    Update contact in Salesforce
  • Salesforce
    Search contact in Salesforce
  • Salesforce
    Create opportunity in Salesforce
  • Salesforce
    Update opportunity in Salesforce
  • Salesforce
    Search opportunity in Salesforce
  • Salesforce
    Add contact to campaign in Salesforce
  • Salesforce
    Add lead to campaign in Salesforce
  • Salesforce
    Create account in Salesforce
  • Salesforce
    Search account in Salesforce
  • Salesforce
    Update account in Salesforce
  • Salesforce
    Create task in Salesforce
  • Salesforce
    Update task in Salesforce
  • Salesforce
    Search task in Salesforce
  • Salesforce
    Get tasks by contact Id in Salesforce
  • Salesforce
    Create case in Salesforce
  • Salesforce
    Update case in Salesforce
  • Salesforce
    Search case in Salesforce
  • Salesforce
    Get events by contact Id in Salesforce
  • Salesforce
    Search quote in Salesforce
  • ServiceM8
    Get job client contact by company UUID in ServiceM8
  • ServiceM8
    Get job client details by company UUID in ServiceM8
  • ServiceM8
    Get staff by UUID in ServiceM8
  • ServiceM8
    Get job details by UUID in ServiceM8
  • ServiceM8
    Search client in ServiceM8
  • ServiceM8
    Create a job in ServiceM8
  • ServiceM8
    Create a client in ServiceM8

Trusted by experts at...

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Ready WorkflowsReady Workflows   for Salesforce + ServiceM8 Integration

Capture leads, create service jobs, update client records, alert your team, and trigger follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Salesforce + ServiceM8 flow

Sync financial data, send automated emails, post team alerts, and store documents right after your core automation runs. Pick a combination and activate it in one click.

Salesforce
ServiceM8
+
QuickBooks OnlineQuickBooks Online (4)
+
XeroXero (4)
+
StripeStripe (4)
+
GmailGmail (4)
+
SlackSlack (4)
+
Google DriveGoogle Drive (4)
S
Q
S
Create a QuickBooks customer when a lead is created in Salesforce, and create a client in ServiceM8
New Salesforce leads immediately generate a customer profile in QuickBooks Online and a matching client record in ServiceM8.
S
Q
S
When a ServiceM8 job is completed, create an invoice in QuickBooks Online and update the case in Salesforce
Completed ServiceM8 jobs automatically generate an invoice in QuickBooks Online and update the related case status in Salesforce.
S
Q
S
If a ServiceM8 job invoice is paid, record the payment in QuickBooks Online and update the Salesforce opportunity
Paid ServiceM8 invoices trigger payment logging in QuickBooks Online and update the corresponding opportunity stage in Salesforce.
S
Q
S
When a job quote is accepted in ServiceM8, create an estimate in QuickBooks Online and update the Salesforce record
Accepted ServiceM8 quotes automatically generate an estimate in QuickBooks Online and update the tracking record in Salesforce.

Supported triggers and actions for Salesforce and ServiceM8

Mix and match to build the exact automation you need

Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
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Record is created in Salesforce
Triggers the automation when a new record is created
Try it →
Record is updated in Salesforce
Triggers the automation when any record is updated
Try it →
Lead is created in Salesforce
Triggers the automation when a new lead is created
Try it →
Lead is updated in Salesforce
Triggers the automation when the lead information is updated
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Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
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Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
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Task is created in Salesforce
Triggers the automation when a new task is created
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Task is updated in Salesforce
Triggers the automation when any task is updated
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Contact is updated in Salesforce
Triggers the automation when a contact is updated
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Contact is created in Salesforce
Triggers the automation when a new contact is created
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Account is created in Salesforce
Triggers the automation when a new account is created
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Account is updated in Salesforce
Triggers the automation when an account is updated
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Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
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Case is created in Salesforce
Triggers the automation when a new case is created
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Case is updated in Salesforce
Triggers the automation when any case is updated
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Quote is created in Salesforce
Triggers the automation when a new quote is created
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Quote is updated in Salesforce
Triggers the automation when any quote is updated
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Get records by ID in Salesforce
Retrieves a record based on its id
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Create record in Salesforce
Generates a new record
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Search record using query in Salesforce
Searches for a record using the query provided by the user
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Update record in Salesforce
Updates a record with new information
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Search record in Salesforce
Searches for a record within a given database
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Create lead in Salesforce
Generates new leads for potential customers
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Update lead in Salesforce
Updates the lead information
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Search lead in Salesforce
Retrieves information for a particular lead
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Create contact in Salesforce
Adds a new contact to the database
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Update contact in Salesforce
Updates contact information with new details
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Search contact in Salesforce
Finds and retrieves contact information
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Create opportunity in Salesforce
Creates a new instance of the support system
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Update opportunity in Salesforce
Updates the opportunity details as needed
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Search opportunity in Salesforce
Searches for a opportunity
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Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
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Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
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Create account in Salesforce
Generates a new account
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Search account in Salesforce
Searches for account information
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Update account in Salesforce
Updates account information
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Create task in Salesforce
Creates a new task
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Update task in Salesforce
Updates the task with new information or changes
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Search task in Salesforce
Searches for a task
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Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
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Create case in Salesforce
Generates a new case entry
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Update case in Salesforce
Updates case details based on new information received
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Search case in Salesforce
Searches for a case record
Try it →
Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
Try it →
Search quote in Salesforce
Searches for a quote
Try it →
ServiceM8
ServiceM8 Triggers & Actions
Instant
Proposal is sent in ServiceM8
Triggers automation when a proposal is sent
Try it →
Instant
Job note is added in ServiceM8
Triggers automation when a note is added to a job
Try it →
Instant
Job is checked out in ServiceM8
Triggers automation when a job is checked out
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Instant
Job invoice is sent in ServiceM8
Triggers automation when a job invoice is sent
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Instant
Job invoice is paid in ServiceM8
Triggers automation when a job invoice is paid
Try it →
Instant
Job badge is removed in ServiceM8
Triggers automation when a badge is removed from a job
Try it →
Instant
Job badge is added in ServiceM8
Triggers automation when a badge is added to a job
Try it →
Instant
Job is updated in ServiceM8
Triggers automation when a job is updated
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Instant
Proposal is viewed in ServiceM8
Triggers automation when a proposal is viewed
Try it →
Instant
Job is checked in in ServiceM8
Triggers automation when a job is checked in
Try it →
Instant
Message is received in inbox in ServiceM8
Triggers automation when a message is received in the inbox
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Instant
Form is submitted in ServiceM8
Triggers automation when a form is submitted
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Instant
Company is updated in ServiceM8
Triggers automation when a company is updated
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Instant
Company is created in ServiceM8
Triggers automation when a new company is created
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Instant
Job is queued in ServiceM8
Triggers the automation when a job gets queued
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Instant
Job photo is added in ServiceM8
Triggers automation when a photo is added to a job
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Instant
Job is completed in ServiceM8
Triggers automation when a job is completed
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Instant
Staff has clocked on in ServiceM8
Triggers automation when staff has clocked on
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Instant
Staff has clocked off in ServiceM8
Triggers automation when staff has clocked off
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Instant
Job video is added in ServiceM8
Triggers automation when a video is added to a job
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Instant
Job status is changed in ServiceM8
Triggers automation when a job status is changed
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Instant
Job review is received in ServiceM8
Triggers automation when a job review is received
Try it →
Instant
Job quote is sent in ServiceM8
Triggers automation when a job quote is sent
Try it →
Instant
Job quote is accepted in ServiceM8
Triggers automation when a job quote is accepted
Try it →
Instant
New job is created in ServiceM8
Triggers the automation when a new job is created
Try it →
Instant
New client is added in ServiceM8
Triggers the automation when a new client is added
Try it →
Instant
Form is completed in ServiceM8
Triggers the automation when a form is submitted
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Get job client contact by company UUID in ServiceM8
Retrieve client contact company details using UUID
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Get job client details by company UUID in ServiceM8
Retrieve client by company details using UUID
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Get staff by UUID in ServiceM8
Retrieve staff details using UUID
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Get job details by UUID in ServiceM8
Retrieve job details using UUID
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Search client in ServiceM8
Searches client by name
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Create a job in ServiceM8
Creates a new job
Try it →
Create a client in ServiceM8
Creates a new client record
Try it →

What can you automate with Salesforce + ServiceM8?

Streamline your entire customer lifecycle by connecting Salesforce data directly with ServiceM8 field operations.

What you can automate?
Sync new leads into service jobs automatically
Turn incoming Salesforce leads into active ServiceM8 jobs the moment they appear, eliminating manual handoffs and speeding up response times.
📋
Capture all custom form submissions
Map detailed client form data and submitted notes directly into your job records so field technicians always have complete context.
🔔
Alert your team on key job milestones
Notify dispatchers and account managers instantly when job quotes are accepted, work is completed, or invoices are paid.
🔀
Route records based on submitted criteria
Send high-priority leads to specialized service queues or update specific account tiers depending on what the customer submits.
🔄
Keep records updated across both platforms
Ensure contact details, job statuses, and opportunity stages remain perfectly synchronized whenever changes occur.
🔍
Prevent duplicates with smart search and update
Check existing client and company records before creating entries, updating current profiles instead of adding duplicate records.
💳
Automate billing and invoice workflows
Trigger invoice creation and payment tracking the second a service job is marked complete in the field.
🌐
Extend your workflow to external apps
Connect your core Salesforce and ServiceM8 pipeline with Slack, Gmail, Google Drive, or QuickBooks Online for end-to-end automation.
And much more...

Who is Salesforce + ServiceM8 integration for?

Connecting Salesforce and ServiceM8 empowers revenue teams, field dispatchers, and operations leaders to eliminate manual data entry and coordinate customer service workflows instantly.

Revenue operations managers
Revenue operations managers
Field service dispatchers
Field service dispatchers
Account executives
Account executives
Customer support leads
Customer support leads
Operations directors
Operations directors
Finance analysts
Finance analysts
📈
Revenue operations managers
You're tracking sales pipelines in Salesforce while field teams log service data in ServiceM8, but manual reporting delays leave your conversion metrics incomplete — automating both apps means every lead and job syncs instantly and your pipeline numbers stay current.
🚨
Field service dispatchers
You need to dispatch technicians the moment customer inquiries arrive, but manual handoffs between systems leave your team waiting on updates — automating both apps means incoming leads trigger job creation instantly and your dispatch queue stays active.
🤝
Account executives
You rely on accurate client histories to close deals, but disconnected records mean important service notes get lost before renewal conversations begin — automating both apps means customer interactions sync seamlessly and your deal records remain complete.
📊
Customer support leads
You're managing high volumes of support cases alongside active field jobs, but manual status updates cause missed follow-ups and frustrated clients — automating both apps means case progression updates automatically and service delivery runs smoothly.
⚙️
Operations directors
You depend on upstream lead handoffs to schedule field personnel, but manual data entry creates scheduling bottlenecks and idle technician time — automating both apps means new contacts turn into scheduled jobs without manual friction.
📁
Finance analysts
You need precise transaction and billing histories for auditing, but gaps between CRM records and service invoices create ongoing reconciliation errors — automating both apps means every paid invoice updates your financial tracking without manual gaps.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Salesforce + ServiceM8

Build and manage your Salesforce + ServiceM8 automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Salesforce + ServiceM8 with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesforce to ServiceM8?
Frequently Asked Questions
You can connect Salesforce to ServiceM8 in just 1 click using Integrately. Choose from our ready-made workflows or use Integrately AI to build custom automations linking Salesforce, ServiceM8, and tools like Slack, Gmail, or QuickBooks Online.
Can I automatically create a ServiceM8 job when a new lead is created in Salesforce?
Frequently Asked Questions
Can I connect Salesforce, ServiceM8, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Salesforce and ServiceM8?
Frequently Asked Questions
How does Salesforce data trigger actions in ServiceM8?
Frequently Asked Questions
Can ServiceM8 updates sync back to Salesforce records?
Frequently Asked Questions
Do I need coding skills to automate Salesforce and ServiceM8?
Frequently Asked Questions
Is the Salesforce and ServiceM8 integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Salesforce or ServiceM8 With 1500+ Other Apps

Salesforce
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Sync ServiceM8 with scheduling, invoicing, and communication tools to streamline your field service operations.
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