When New feedback is received in Simplesat > Check any condition > Create opportunity in Salesforce
Simplesat + Salesforce Integration
Salesforce + Simplesat Integration
Integrate Salesforce to Simplesat in one click, or tell Integrately AI how you want each feedback response handled. Log customer feedback, update contact records, alert your team, and trigger follow-up actions automatically.
Free forever.Use premium features free for 14 days.1.
Field is updated on record in Salesforce- Record is created in Salesforce
- Record is updated in Salesforce
- Lead is created in Salesforce
- Lead is updated in Salesforce
- Opportunity is created in Salesforce
- Opportunity is updated in Salesforce
- Task is created in Salesforce
- Task is updated in Salesforce
- Contact is updated in Salesforce
- Contact is created in Salesforce
- Account is created in Salesforce
- Account is updated in Salesforce
- Outbound message is received in Salesforce Instant
- Case is created in Salesforce
- Case is updated in Salesforce
- Quote is created in Salesforce
- Quote is updated in Salesforce
Feedback is received in Simplesat
2.
- Get records by ID in Salesforce
- Create record in Salesforce
- Search record using query in Salesforce
- Update record in Salesforce
- Search record in Salesforce
- Create lead in Salesforce
- Update lead in Salesforce
- Search lead in Salesforce
- Create contact in Salesforce
- Update contact in Salesforce
- Search contact in Salesforce
- Create opportunity in Salesforce
- Update opportunity in Salesforce
- Search opportunity in Salesforce
- Add contact to campaign in Salesforce
- Add lead to campaign in Salesforce
- Create account in Salesforce
- Search account in Salesforce
- Update account in Salesforce
- Create task in Salesforce
- Update task in Salesforce
- Search task in Salesforce
- Get tasks by contact Id in Salesforce
- Create case in Salesforce
- Update case in Salesforce
- Search case in Salesforce
- Get events by contact Id in Salesforce
- Search quote in Salesforce
Trusted by experts at...
Ready Workflows for Salesforce + Simplesat Integration
Capture feedback, update CRM records, log customer satisfaction scores, alert your team, and trigger follow-ups, all in just one click.
Most popular automations
When New feedback is received in Simplesat > Create contact in Salesforce > Create record in Salesforce
Simplesat + Salesforce Integration
When New feedback is received in Simplesat > Create lead in Salesforce > Create record in Salesforce
Simplesat + Salesforce Integration
When New feedback is received in Simplesat > Check any condition > Create contact in Salesforce > Create record in Salesforce
Simplesat + Salesforce Integration
When New feedback is received in Simplesat > Check any condition > Create lead in Salesforce > Create record in Salesforce
Simplesat + Salesforce Integration
When New feedback is received in Simplesat > Create opportunity in Salesforce > Create record in Salesforce
Simplesat + Salesforce Integration
When New feedback is received in Simplesat > Check any condition > Create opportunity in Salesforce > Create record in Salesforce
Simplesat + Salesforce Integration
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Connect more apps to your Salesforce + Simplesat flow
Sync customer feedback with support tickets, team messages, and project boards after your CRM updates. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Zendesk (3)
Zendesk (3) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Gmail (3)
Gmail (3) +
Google Drive (3)
Google Drive (3) +
Asana (3)
Asana (3) S
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Capture customer feedback in Simplesat, create a task in Salesforce, and notify your team instantly on Slack
New Simplesat feedback immediately creates a Salesforce task and alerts your team in Slack, ensuring no customer issue goes unnoticed.
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When feedback is received in Simplesat, update the matching contact in Salesforce and post the score in Slack
Keep customer records current in Salesforce while updating your team in Slack the moment new feedback arrives.
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If negative feedback is received in Simplesat, create a support case in Salesforce and alert your escalation channel in Slack
Low customer ratings in Simplesat instantly generate Salesforce cases and urgent Slack alerts so support can respond immediately.
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Use ChatGPT to summarise every Simplesat feedback response, update the Salesforce record, and notify your team in Slack
AI analyses new Simplesat feedback before updating Salesforce records and posting brief summaries in Slack.
Supported triggers and actions for Salesforce and Simplesat
Mix and match to build the exact automation you need
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
Try it → Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
Try it → Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
Try it → Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
Try it → Simplesat Triggers & Actions
What can you automate with Salesforce + Simplesat?
Streamline your customer feedback loops by connecting survey responses directly to your Salesforce CRM records.
🔄
Sync survey feedback to Salesforce records instantly
Automatically update your Salesforce records the moment a customer submits feedback in Simplesat. Eliminate manual data entry and keep your CRM data current.
📋
Capture every submitted score and comment
Map all available CSAT, CES, and NPS ratings along with customer comments into dedicated Salesforce fields. Ensure no detail from your surveys is lost.
🔔
Alert team members the moment feedback arrives
Notify your support or sales channels in Slack immediately when new customer feedback is received in Simplesat, enabling rapid responses.
🔀
Route records based on submitted rating values
Perform different actions in Salesforce depending on whether a customer submits positive praise or a low satisfaction score requiring urgent follow-up.
📝
Keep Salesforce contact and account data updated
Continuously refresh your Salesforce contacts and accounts with the latest customer satisfaction metrics as new survey responses come in.
🔍
Search and update existing records without duplicates
Match incoming Simplesat feedback to existing Salesforce records using email addresses or IDs to update data cleanly without creating duplicate entries.
⚡
Trigger tasks and cases for unresolved feedback
Automatically generate follow-up tasks, support cases, or account notes in Salesforce whenever customer satisfaction scores fall below your target threshold.
🚀
Extend workflows to messaging and project tools
Connect your core Simplesat and Salesforce flow with Slack, Zendesk, or Asana to drive cross-functional teamwork around customer feedback.
And much more...
Who is Salesforce + Simplesat integration for?
Customer success leaders, support managers, and sales teams rely on this integration to turn customer survey feedback into immediate Salesforce actions without manual data entry.
Customer success directors
Support team leads
Account managers
Customer experience specialists
Sales reps
Operations analysts
📊
Customer success directors
You're reviewing quarterly retention metrics in Salesforce, but your feedback data remains trapped in survey tools so your satisfaction scores are always outdated — this integration means every survey response updates your CRM records instantly.
⚡
Support team leads
You're managing urgent customer escalations in Salesforce, but low ratings sit unnoticed in your survey inbox until it is too late — automating both apps means critical feedback creates instant high-priority tasks in your CRM.
🤝
Account managers
You're preparing for client renewal meetings in Salesforce, but historical feedback trends are missing from your account views so you miss key sentiment shifts — with this integration, every piece of feedback links directly to the right account record.
📈
Customer experience specialists
You're logging high volumes of survey responses in Salesforce by hand, but manual entry leads to missed records and incomplete customer histories — connecting these apps means every submission populates your CRM records automatically.
💼
Sales reps
You're following up on customer accounts in Salesforce, but you only find out about negative reviews after accounts churn because feedback data stays siloed — automating both apps means survey scores flow straight into your customer records.
🗂️
Operations analysts
You're auditing customer satisfaction histories in Salesforce, but incomplete feedback logs leave blind spots in your reporting and trend analysis — this integration means every CSAT, CES, and NPS score updates your database reliably.
Did you know?
Our team can create automations for you... At no extra cost!
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Why choose Integrately to automate Salesforce + Simplesat
Build and manage your Salesforce + Simplesat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Salesforce + Simplesat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Salesforce to Simplesat?
You can connect Salesforce to Simplesat in 1 click using ready workflows on Integrately, or use Integrately AI to build custom multi-step automations involving apps like Slack, Zendesk, and Gmail.
Can I automatically sync customer feedback from Simplesat into my Salesforce CRM?
Can I connect Salesforce, Simplesat, and Slack?
What is a good Zapier alternative for Salesforce and Simplesat?
How does Salesforce handle incoming feedback records from Simplesat?
Can I track CSAT and NPS ratings from Simplesat in Salesforce?
Do I need coding skills to automate Salesforce and Simplesat?
Is the Salesforce and Simplesat integration free?
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