Salesforce + Vapi Integration

Integrate Salesforce to Vapi in one click, or tell Integrately AI how you want each lead handled. Trigger outbound calls, create chats, update records, and log follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
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2.
  • Salesforce
    Get records by ID in Salesforce
  • Salesforce
    Create record in Salesforce
  • Salesforce
    Search record using query in Salesforce
  • Salesforce
    Update record in Salesforce
  • Salesforce
    Search record in Salesforce
  • Salesforce
    Create lead in Salesforce
  • Salesforce
    Update lead in Salesforce
  • Salesforce
    Search lead in Salesforce
  • Salesforce
    Create contact in Salesforce
  • Salesforce
    Update contact in Salesforce
  • Salesforce
    Search contact in Salesforce
  • Salesforce
    Create opportunity in Salesforce
  • Salesforce
    Update opportunity in Salesforce
  • Salesforce
    Search opportunity in Salesforce
  • Salesforce
    Add contact to campaign in Salesforce
  • Salesforce
    Add lead to campaign in Salesforce
  • Salesforce
    Create account in Salesforce
  • Salesforce
    Search account in Salesforce
  • Salesforce
    Update account in Salesforce
  • Salesforce
    Create task in Salesforce
  • Salesforce
    Update task in Salesforce
  • Salesforce
    Search task in Salesforce
  • Salesforce
    Get tasks by contact Id in Salesforce
  • Salesforce
    Create case in Salesforce
  • Salesforce
    Update case in Salesforce
  • Salesforce
    Search case in Salesforce
  • Salesforce
    Get events by contact Id in Salesforce
  • Salesforce
    Search quote in Salesforce
  • Vapi
    Create squad in Vapi
  • Vapi
    Create chat in Vapi
  • Vapi
    Create outbound phone call in Vapi

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Ready WorkflowsReady Workflows Β  for Salesforce + Vapi Integration

Initiate outbound calls, create chats, update records, and trigger team alerts, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your Salesforce + Vapi flow

Route voice interactions straight to your CRM, notify your team on messaging apps, and keep spreadsheets updated. Pick a combination and activate it in one click.

Salesforce
Vapi
+
HubspotHubspot (3)
+
CalendlyCalendly (3)
+
SlackSlack (3)
+
GmailGmail (3)
+
Google SheetsGoogle Sheets (3)
+
ZoomZoom (3)
S
V
H
When a new lead is created in Salesforce, create a Vapi chat and create a contact in HubSpot.
New Salesforce leads immediately trigger a Vapi chat and appear in HubSpot as a new contact without manual data entry.
S
V
H
When a contact is created in Salesforce, create an outbound phone call in Vapi and create a task in HubSpot.
Every new Salesforce contact instantly triggers a Vapi outbound call and logs a follow-up task in HubSpot.
S
V
H
When an opportunity is updated in Salesforce, create a Vapi squad and update the deal in HubSpot.
Salesforce opportunity updates instantly deploy a Vapi squad and update the matching deal in HubSpot.

Supported triggers and actions for Salesforce and Vapi

Mix and match to build the exact automation you need

Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
Try it β†’
Record is created in Salesforce
Triggers the automation when a new record is created
Try it β†’
Record is updated in Salesforce
Triggers the automation when any record is updated
Try it β†’
Lead is created in Salesforce
Triggers the automation when a new lead is created
Try it β†’
Lead is updated in Salesforce
Triggers the automation when the lead information is updated
Try it β†’
Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
Try it β†’
Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
Try it β†’
Task is created in Salesforce
Triggers the automation when a new task is created
Try it β†’
Task is updated in Salesforce
Triggers the automation when any task is updated
Try it β†’
Contact is updated in Salesforce
Triggers the automation when a contact is updated
Try it β†’
Contact is created in Salesforce
Triggers the automation when a new contact is created
Try it β†’
Account is created in Salesforce
Triggers the automation when a new account is created
Try it β†’
Account is updated in Salesforce
Triggers the automation when an account is updated
Try it β†’
Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
Try it β†’
Case is created in Salesforce
Triggers the automation when a new case is created
Try it β†’
Case is updated in Salesforce
Triggers the automation when any case is updated
Try it β†’
Quote is created in Salesforce
Triggers the automation when a new quote is created
Try it β†’
Quote is updated in Salesforce
Triggers the automation when any quote is updated
Try it β†’
Get records by ID in Salesforce
Retrieves a record based on its id
Try it β†’
Create record in Salesforce
Generates a new record
Try it β†’
Search record using query in Salesforce
Searches for a record using the query provided by the user
Try it β†’
Update record in Salesforce
Updates a record with new information
Try it β†’
Search record in Salesforce
Searches for a record within a given database
Try it β†’
Create lead in Salesforce
Generates new leads for potential customers
Try it β†’
Update lead in Salesforce
Updates the lead information
Try it β†’
Search lead in Salesforce
Retrieves information for a particular lead
Try it β†’
Create contact in Salesforce
Adds a new contact to the database
Try it β†’
Update contact in Salesforce
Updates contact information with new details
Try it β†’
Search contact in Salesforce
Finds and retrieves contact information
Try it β†’
Create opportunity in Salesforce
Creates a new instance of the support system
Try it β†’
Update opportunity in Salesforce
Updates the opportunity details as needed
Try it β†’
Search opportunity in Salesforce
Searches for a opportunity
Try it β†’
Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
Try it β†’
Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
Try it β†’
Create account in Salesforce
Generates a new account
Try it β†’
Search account in Salesforce
Searches for account information
Try it β†’
Update account in Salesforce
Updates account information
Try it β†’
Create task in Salesforce
Creates a new task
Try it β†’
Update task in Salesforce
Updates the task with new information or changes
Try it β†’
Search task in Salesforce
Searches for a task
Try it β†’
Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
Try it β†’
Create case in Salesforce
Generates a new case entry
Try it β†’
Update case in Salesforce
Updates case details based on new information received
Try it β†’
Search case in Salesforce
Searches for a case record
Try it β†’
Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
Try it β†’
Search quote in Salesforce
Searches for a quote
Try it β†’
Vapi
Vapi Triggers & Actions
No trigger is available
Create squad in Vapi
Establishes a new squad group
Try it β†’
Create chat in Vapi
Starts a new chat session
Try it β†’
Create outbound phone call in Vapi
Initiates an outbound phone call
Try it β†’

What can you automate with Salesforce + Vapi?

Streamline your voice AI workflows and CRM updates with ready-to-run automation triggers.

What you can automate?
πŸ“ž
Trigger voice calls from CRM leads
Automatically initiate a Vapi outbound phone call the moment a new lead is created in Salesforce. Eliminate manual dialing and engage prospects instantly.
πŸ’¬
Launch automated chats for new contacts
Create a Vapi chat automatically whenever a contact is created in Salesforce. Capture initial user intent without manual intervention.
πŸ“’
Deploy calling squads on deal updates
Set up a Vapi squad whenever an opportunity is updated in Salesforce. Coordinate large-scale calling campaigns as deals move through your pipeline.
πŸ”€
Route calls based on lead status
Trigger different Vapi actions depending on specific fields submitted in Salesforce, ensuring high-priority leads receive immediate voice outreach.
πŸ”„
Keep Salesforce updated with call logs
Update Salesforce records automatically whenever Vapi outbound calls or chats conclude, keeping your customer relationship data accurate.
πŸ”
Search and update existing records
Look up existing Salesforce contacts before creating new entries, preventing duplicate records when voice AI interactions occur.
⏱️
Handle later case status changes
Trigger automated Vapi workflows when a Salesforce case is updated or closed, ensuring comprehensive follow-up care for every client.
πŸ“Š
Sync voice workflows with Google Sheets
Connect Salesforce and Vapi to Google Sheets to log every call outcome and lead interaction in a centralized tracking spreadsheet.
And much more...

Who is Salesforce + Vapi integration for?

Teams managing customer relationships and voice AI workflows eliminate manual handoffs and keep communication channels synchronized across both platforms.

Revenue operations managers
Revenue operations managers
Sales development reps
Sales development reps
Account executives
Account executives
Customer success leads
Customer success leads
Growth marketers
Growth marketers
Support operations teams
Support operations teams
πŸ“ˆ
Revenue operations managers
You oversee CRM data pipelines and outbound dialing operations, but manual lead handoffs cause delays that leave pipeline metrics inaccurate and stale β€” connecting these apps means every Salesforce update triggers instant Vapi interactions and keeps your revenue data current.
⚑
Sales development reps
You need to reach out to inbound prospects the moment they register, but waiting for manual lead exports means you contact leads too late β€” automating both apps means every new Salesforce lead instantly triggers a Vapi outbound call so you connect while interest is high.
🀝
Account executives
You depend on timely briefing notes and meeting setups when deals advance, but keeping track of customer interactions across tools leads to missed follow-ups β€” this integration means every Salesforce opportunity change automatically deploys Vapi chats and schedules discussions.
πŸ“Š
Customer success leads
You handle high volumes of client support tickets and need rapid voice escalation, but manual triage creates severe bottlenecks in your workflow β€” with this integration, every new Salesforce case triggers immediate Vapi voice squads and resolves issues faster.
🎯
Growth marketers
You run campaigns that generate large volumes of CRM contacts who require instant conversational follow-up, but manual dialing fails to keep pace with lead flow β€” automating both apps means every Salesforce contact gets immediate voice AI engagement.
πŸ“‹
Support operations teams
You need reliable audit trails of customer voice interactions attached to CRM records, but fragmented logging leaves gaps in your case history β€” connecting these apps means every Vapi call and chat syncs directly into Salesforce cases.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Salesforce + Vapi

Build and manage your Salesforce + Vapi automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Salesforce + Vapi with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting β€” just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesforce to Vapi?
Frequently Asked Questions
You can connect Salesforce to Vapi in 1 click using ready templates or ask Integrately AI to build your automation with tools like Hubspot, Slack, and Google Sheets.
Can I automatically trigger Vapi outbound calls from new Salesforce leads?
Frequently Asked Questions
Can I connect Salesforce, Vapi, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Salesforce and Vapi?
Frequently Asked Questions
How are new Salesforce contacts handled in Vapi workflows?
Frequently Asked Questions
Can I trigger Vapi chats when Salesforce cases are created?
Frequently Asked Questions
Do I need coding skills to automate Salesforce and Vapi?
Frequently Asked Questions
Is the Salesforce and Vapi integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
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Want to automate something else in your workflow?

You Can Also Connect Salesforce or Vapi With 1500+ Other Apps

Salesforce
Popular Salesforce Integrations
Connect Salesforce to CRMs, email tools, and support platforms to manage and follow up on customer relationships.
Vapi
Popular Vapi Integrations
Sync Vapi with communication, analytics, and project management tools to keep voice AI workflows running across your stack.
See All
Vapi Integrations arrow right
No popular apps found