Zonka Feedback + Salesforce Integration

Integrate Salesforce to Zonka Feedback in one click, or tell Integrately AI how you want each feedback response handled. Sync customer feedback, update your CRM records, alert your support team, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zonka Feedback
    Survey response is received in Zonka Feedback
  • Salesforce
    Field is updated on record in Salesforce
  • Salesforce
    Record is created in Salesforce
  • Salesforce
    Record is updated in Salesforce
  • Salesforce
    Lead is created in Salesforce
  • Salesforce
    Lead is updated in Salesforce
  • Salesforce
    Opportunity is created in Salesforce
  • Salesforce
    Opportunity is updated in Salesforce
  • Salesforce
    Task is created in Salesforce
  • Salesforce
    Task is updated in Salesforce
  • Salesforce
    Contact is updated in Salesforce
  • Salesforce
    Contact is created in Salesforce
  • Salesforce
    Account is created in Salesforce
  • Salesforce
    Account is updated in Salesforce
  • Salesforce
    Outbound message is received in Salesforce Instant
  • Salesforce
    Case is created in Salesforce
  • Salesforce
    Case is updated in Salesforce
  • Salesforce
    Quote is created in Salesforce
  • Salesforce
    Quote is updated in Salesforce
Arrow Right
2.
  • Zonka Feedback
    Send sms survey in Zonka Feedback
  • Zonka Feedback
    Send email survey in Zonka Feedback
  • Salesforce
    Get records by ID in Salesforce
  • Salesforce
    Create record in Salesforce
  • Salesforce
    Search record using query in Salesforce
  • Salesforce
    Update record in Salesforce
  • Salesforce
    Search record in Salesforce
  • Salesforce
    Create lead in Salesforce
  • Salesforce
    Update lead in Salesforce
  • Salesforce
    Search lead in Salesforce
  • Salesforce
    Create contact in Salesforce
  • Salesforce
    Update contact in Salesforce
  • Salesforce
    Search contact in Salesforce
  • Salesforce
    Create opportunity in Salesforce
  • Salesforce
    Update opportunity in Salesforce
  • Salesforce
    Search opportunity in Salesforce
  • Salesforce
    Add contact to campaign in Salesforce
  • Salesforce
    Add lead to campaign in Salesforce
  • Salesforce
    Create account in Salesforce
  • Salesforce
    Search account in Salesforce
  • Salesforce
    Update account in Salesforce
  • Salesforce
    Create task in Salesforce
  • Salesforce
    Update task in Salesforce
  • Salesforce
    Search task in Salesforce
  • Salesforce
    Get tasks by contact Id in Salesforce
  • Salesforce
    Create case in Salesforce
  • Salesforce
    Update case in Salesforce
  • Salesforce
    Search case in Salesforce
  • Salesforce
    Get events by contact Id in Salesforce
  • Salesforce
    Search quote in Salesforce

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Ready Workflows Ready Workflows for Salesforce + Zonka Feedback Integration

Capture feedback responses, update Salesforce records, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
Zonka Feedback + Salesforce Integration

Create Salesforce record for new Zonka Feedback response

When you receive a new Zonka Feedback response, automatically a record is created for you with the responses from Zonka Feedback in Salesforce. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Salesforce with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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Zonka Feedback + Salesforce Integration

Create Salesforce opportunity for new Zonka Feedback response

Integrating your Salesforce with your Zonka Feedback, can help you automatically create new opportunitys based on responses recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This Zonka Feedback - Salesforce integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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Zonka Feedback + Salesforce Integration

Create Salesforce task for new Zonka Feedback response

It's important to stay on top of your customer relationships, and one way to do that is to create Salesforce tasks for new Zonka Feedback responses received. This way, you can follow up with your customers in a timely manner and ensure that their needs are being met.

Plus, by having a system in place for managing customer relationships, you'll be able to more easily scale your business as it grows. So go ahead and set up that Salesforce task for new Zonka Feedback response received today - your customers will thank you for it!
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  • 1of3
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Salesforce + Zonka Feedback flow

Teams often want to sync survey responses to messaging apps or marketing lists once Salesforce captures them. Pick a combination and activate it in one click.

Zonka Feedback
Salesforce
+
HubspotHubspot (4)
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MailchimpMailchimp (4)
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (4)
+
ZendeskZendesk (4)
+
Google SheetsGoogle Sheets (4)
Z
S
H
When a survey response is received in Zonka Feedback, create a record in Salesforce and add the contact in HubSpot.
New survey feedback lands in Salesforce instantly and updates your HubSpot contacts without manual data entry.
S
Z
H
When a contact is created in Salesforce, send an email survey in Zonka Feedback and create a task in HubSpot.
New Salesforce contacts receive an automated survey in Zonka Feedback while HubSpot logs a follow-up task.
S
Z
H
When a record is created in Salesforce, trigger a Zonka Feedback survey and update the contact in HubSpot.
Keep your HubSpot contacts updated and initiate automated feedback collection whenever a Salesforce record is added.
Z
S
H
When a survey response is received in Zonka Feedback, update the Salesforce record and create a deal in HubSpot.
Update Salesforce records and create a new deal in HubSpot based on valuable customer survey insights.

Supported triggers and actions for Zonka Feedback and Salesforce

Mix and match to build the exact automation you need

Zonka Feedback
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
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Send sms survey in Zonka Feedback
Sends out sms surveys to collect customer feedback
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Send email survey in Zonka Feedback
Sends an email survey
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Salesforce
Salesforce Triggers & Actions
Field is updated on record in Salesforce
Triggers the automation when a particular action in the workflow fails
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Record is created in Salesforce
Triggers the automation when a new record is created
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Record is updated in Salesforce
Triggers the automation when any record is updated
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Lead is created in Salesforce
Triggers the automation when a new lead is created
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Lead is updated in Salesforce
Triggers the automation when the lead information is updated
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Opportunity is created in Salesforce
Triggers the automation when any opportunity is updated
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Opportunity is updated in Salesforce
Triggers the automation when any opportunity is updated
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Task is created in Salesforce
Triggers the automation when a new task is created
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Task is updated in Salesforce
Triggers the automation when any task is updated
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Contact is updated in Salesforce
Triggers the automation when a contact is updated
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Contact is created in Salesforce
Triggers the automation when a new contact is created
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Account is created in Salesforce
Triggers the automation when a new account is created
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Account is updated in Salesforce
Triggers the automation when an account is updated
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Instant
Outbound message is received in Salesforce
Triggers the automation when an outbound message is received
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Case is created in Salesforce
Triggers the automation when a new case is created
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Case is updated in Salesforce
Triggers the automation when any case is updated
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Quote is created in Salesforce
Triggers the automation when a new quote is created
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Quote is updated in Salesforce
Triggers the automation when any quote is updated
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Get records by ID in Salesforce
Retrieves a record based on its id
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Create record in Salesforce
Generates a new record
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Search record using query in Salesforce
Searches for a record using the query provided by the user
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Update record in Salesforce
Updates a record with new information
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Search record in Salesforce
Searches for a record within a given database
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Create lead in Salesforce
Generates new leads for potential customers
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Update lead in Salesforce
Updates the lead information
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Search lead in Salesforce
Retrieves information for a particular lead
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Create contact in Salesforce
Adds a new contact to the database
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Update contact in Salesforce
Updates contact information with new details
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Search contact in Salesforce
Finds and retrieves contact information
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Create opportunity in Salesforce
Creates a new instance of the support system
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Update opportunity in Salesforce
Updates the opportunity details as needed
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Search opportunity in Salesforce
Searches for a opportunity
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Add contact to campaign in Salesforce
Adds a contact to a campaign for targeted communication
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Add lead to campaign in Salesforce
Adds a new lead to a marketing campaign for targeted outreach
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Create account in Salesforce
Generates a new account
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Search account in Salesforce
Searches for account information
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Update account in Salesforce
Updates account information
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Create task in Salesforce
Creates a new task
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Update task in Salesforce
Updates the task with new information or changes
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Search task in Salesforce
Searches for a task
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Get tasks by contact Id in Salesforce
Retrieves tasks associated with a contact id
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Create case in Salesforce
Generates a new case entry
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Update case in Salesforce
Updates case details based on new information received
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Search case in Salesforce
Searches for a case record
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Get events by contact Id in Salesforce
Retrieves a list of events associated with a contact id
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Search quote in Salesforce
Searches for a quote
Try it →

What can you automate with Salesforce + Zonka Feedback?

Streamline how you collect feedback, update your CRM records, and trigger follow-up actions across your business.

What you can automate?
🔄
Create a Salesforce record from every survey response
Sync every Zonka Feedback response to Salesforce automatically. Each completed survey creates or updates your CRM records without manual entry.
📝
Capture complete survey responses with all submitted fields
Map every custom feedback answer and score into Salesforce instead of just basic contact details. Your CRM becomes a richer source for customer insights.
🔔
Alert your team instantly when feedback arrives
Notify the right channel or team member immediately upon receiving a negative survey response. Ensure prompt follow-up on critical customer feedback.
🔀
Route feedback responses based on customer sentiment
If a survey response score is low, create a priority support case in Salesforce. For high scores, update the account record with positive feedback.
✏️
Keep Salesforce records updated as feedback changes
Update existing contact profiles and records in Salesforce whenever a customer updates their feedback preferences or submits a follow-up response.
🛡️
Upsert feedback records without creating duplicates
Search for existing records in Salesforce before creating new ones. Prevent duplicate entries and maintain a clean database for every customer.
⏱️
Trigger actions when customer status or survey states change
Automate follow-up workflows in Zonka Feedback or Salesforce when a customer issue is resolved or a survey cycle completes.
🔗
Extend your feedback workflow to Slack or Google Sheets
Send survey responses directly to Slack channels or log them in Google Sheets while keeping your core Salesforce and Zonka Feedback data synchronized.
And much more...

Who is Salesforce + Zonka Feedback integration for?

Sales teams, customer success managers, and support leaders who rely on accurate feedback data to retain clients and improve service quality will benefit from this seamless automation.

Business analysts
Business analysts
Customer success managers
Customer success managers
Account executives
Account executives
Support operations leads
Support operations leads
Support managers
Support managers
Quality assurance leads
Quality assurance leads
📊
Business analysts
You're tracking customer satisfaction metrics in Salesforce, but your feedback data only updates when someone manually exports survey responses, so the scores you're reporting are always a few days behind — with this integration, every new response lands instantly and your dashboards stay current.
Customer success managers
You're managing client accounts in Salesforce, but negative feedback sits unnoticed in Zonka Feedback until a client churns, so you miss the window to step in — this integration means every critical response triggers an immediate alert and saves the account.
🤝
Account executives
You're reviewing quarterly progress with enterprise clients in Salesforce, but survey results are buried in separate systems, so you lack the proof points you need during check-ins — automating both apps means your feedback history is always visible alongside client records.
📈
Support operations leads
You're handling hundreds of feedback submissions daily in Salesforce, but manual entry leads to missed records and incomplete customer profiles, so your team operates blindly — this integration means every response is captured automatically without manual data entry.
🛠️
Support managers
You're logging tickets in Salesforce based on customer complaints, but upstream survey data takes hours to transfer, so agents start troubleshooting without context — connecting these apps means your support cases arrive fully populated with survey details.
📋
Quality assurance leads
You're auditing customer experience histories in Salesforce, but manual data transfers leave gaps where survey responses failed to copy, so your compliance reports are flawed — with this integration, every feedback record syncs reliably and your audit trail remains complete.
Our team

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Why choose Integrately to automate Zonka Feedback + Salesforce

Build and manage your Zonka Feedback + Salesforce automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Zonka Feedback + Salesforce with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesforce to Zonka Feedback?
Frequently Asked Questions
Connecting Salesforce to Zonka Feedback is simple and takes just a few clicks using Integrately. You can use ready-made templates or ask Integrately AI to build your custom workflow connecting Salesforce and Zonka Feedback with Slack, Google Sheets, and other tools.
Can I automatically send Zonka Feedback survey responses to Salesforce?
Frequently Asked Questions
Can I connect Salesforce, Zonka Feedback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Salesforce and Zonka Feedback?
Frequently Asked Questions
How do contact records sync between Salesforce and Zonka Feedback?
Frequently Asked Questions
Can I trigger automated surveys in Zonka Feedback when a Salesforce record updates?
Frequently Asked Questions
How do I automate data synchronization between Salesforce and Zonka Feedback without coding?
Frequently Asked Questions
Is the Salesforce and Zonka Feedback integration free?
Frequently Asked Questions
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You Can Also Connect Salesforce or Zonka Feedback With 1500+ Other Apps

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Zonka Feedback
Popular Zonka Feedback Integrations
Sync Zonka Feedback with analytics, helpdesk, and team chat applications to analyze customer sentiment and act on feedback faster.