tawk.to + Salesmate Integration

Integrate Salesmate to tawk.to in one click, or tell Integrately AI how you want each contact handled. Capture chat transcripts, create contacts, update deals, and log activities automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • Salesmate
    Contact is created in Salesmate
  • Salesmate
    Contact is updated in Salesmate Instant
  • Salesmate
    Deal is created in Salesmate
  • Salesmate
    Deal is updated in Salesmate Instant
  • Salesmate
    Company is created in Salesmate
  • Salesmate
    Company is updated in Salesmate Instant
  • Salesmate
    Activity is updated in Salesmate Instant
  • Salesmate
    Activity is created in Salesmate
Arrow Right
2.
  • Salesmate
    Create contact in Salesmate
  • Salesmate
    Search contact in Salesmate
  • Salesmate
    Update contact in Salesmate
  • Salesmate
    Get contact by id in Salesmate
  • Salesmate
    Create deal in Salesmate
  • Salesmate
    Update deal in Salesmate
  • Salesmate
    Search deal in Salesmate
  • Salesmate
    Create activity in Salesmate
  • Salesmate
    Update activity in Salesmate
  • Salesmate
    Search activity in Salesmate
  • Salesmate
    Create company in Salesmate
  • Salesmate
    Update company in Salesmate
  • Salesmate
    Search company in Salesmate
  • Salesmate
    Create note in Salesmate

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Ready Workflows Ready Workflows for Salesmate + tawk.to Integration

Capture customer chats, create contact records, update pipeline deals, and alert your support team, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + Salesmate Integration

Create Salesmate contact for new tawk.to chat

When someone completes your tawk.to, a new contact is automatically created in your Salesmate. This way, you can quickly follow up with the chat and turn them into a customer!

Plus, all of the information from the tawk.to is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a tawk.to - Salesmate integration set up makes it easy to manage your customer relationships and grow your business.
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tawk.to + Salesmate Integration

Create Salesmate deal for new tawk.to chat

Integrating your Salesmate with your tawk.to, can help you automatically create new deals based on chats recieved. This saves you time and ensures that no opportunities are missed. Plus, it makes it easy to track progress and follow up with customers.

This tawk.to - Salesmate integration is an incredibly powerful way to streamline your workflow and ensure that every new lead is followed up on in a timely manner. As a result, it helps you improve your customer relationships and grow your business more effectively.
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tawk.to + Salesmate Integration

Create Salesmate contact from new tawk.to ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Salesmate. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - Salesmate integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Salesmate.

This makes it easy to keep track of your support tickets and contacts in one place.
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  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Salesmate + tawk.to flow

Extend your customer communication and CRM workflows with team alerts, customer emails, and spreadsheet logs. Pick a combination and activate it in one click.

tawk.to
Salesmate
+
GmailGmail (8)
+
SlackSlack (8)
+
MailchimpMailchimp (8)
+
CalendlyCalendly (8)
+
Google SheetsGoogle Sheets (8)
+
StripeStripe (8)
T
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When a tawk.to ticket is created, create a contact in Salesmate and send a welcome email in Gmail
New tawk.to support tickets instantly create Salesmate contacts while Gmail sends a welcome email, removing manual entry.
T
S
G
When a tawk.to chat ends, log an activity in Salesmate and send a follow-up email in Gmail
Completed tawk.to chats record activities in Salesmate and dispatch follow-up emails via Gmail automatically.
T
S
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When a tawk.to transcript is created, update the contact in Salesmate and email a summary in Gmail
New tawk.to transcripts update existing Salesmate contact records while emailing a summary via Gmail.
T
S
G
When a tawk.to chat starts, search the contact in Salesmate and send an assignment email in Gmail
Active tawk.to chats search Salesmate records and notify representatives via Gmail right away.
T
S
G
If a tawk.to ticket is urgent, create a priority deal in Salesmate and email the manager in Gmail
Urgent tawk.to support tickets create high-priority deals in Salesmate and alert managers through Gmail.
T
S
G
When a tawk.to chat concludes, update the deal stage in Salesmate and send a closure email in Gmail
Finished tawk.to interactions update Salesmate deal stages and dispatch closure emails in Gmail.
T
S
G
Use Claude to summarise every new tawk.to ticket, update Salesmate, and email the brief in Gmail
Claude generates summaries of new tawk.to tickets, updates Salesmate records, and emails briefings via Gmail.
T
S
G
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When a tawk.to ticket is created, create a contact in Salesmate, email the client in Gmail, and notify Slack
New tawk.to tickets create Salesmate contacts, send client emails in Gmail, and alert teams on Slack.

Supported triggers and actions for tawk.to and Salesmate

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
Salesmate
Salesmate Triggers & Actions
Contact is created in Salesmate
Triggers the automation when a new contact is created
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Instant
Contact is updated in Salesmate
Triggers the automation when a contact is updated
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Deal is created in Salesmate
Triggers the automation when a deal is created
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Instant
Deal is updated in Salesmate
Triggers the automation when a deal is updated
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Company is created in Salesmate
Triggers the automation when a new company is created
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Instant
Company is updated in Salesmate
Triggers the automation when a company is updated
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Instant
Activity is updated in Salesmate
Triggers the automation when an activity is updated
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Activity is created in Salesmate
Triggers the automation when a new activity is created
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Create contact in Salesmate
Adds a new contact to the database
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Search contact in Salesmate
Finds and retrieves contact information
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Update contact in Salesmate
Updates contact information with new details
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Get contact by id in Salesmate
Retrieves a contact's information based on their id
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Create deal in Salesmate
Generates a new deal with
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Update deal in Salesmate
Updates deal information based on new criteria or changes
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Search deal in Salesmate
Retrieves and find a deal
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Create activity in Salesmate
Generates a new activity or task
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Update activity in Salesmate
Updates the activity with the latest information
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Search activity in Salesmate
Retrieves search results based on particular criteria
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Create company in Salesmate
Generates a new company profile with given details
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Update company in Salesmate
Updates company information
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Search company in Salesmate
Finds information about a company
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Create note in Salesmate
Creates a new note in the particular format
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What can you automate with Salesmate + tawk.to?

Streamline your customer support and sales operations by automating core data syncs, team alerts, and pipeline updates.

What you can automate?
🔄
Sync every tawk.to ticket directly to Salesmate
Automatically capture new support tickets and chat transcripts from tawk.to and turn them into structured contact or deal records in Salesmate without manual data entry.
📝
Capture every submitted chat field and detail
Map customer names, email addresses, custom form inputs, and conversation transcripts into dedicated Salesmate fields rather than losing critical data.
🔔
Notify the right team member instantly
Alert your sales or support reps in real time whenever a high-value prospect initiates a live chat session or submits a new tawk.to ticket.
🔀
Route records based on submitted criteria
Send urgent tickets to high-priority sales queues and standard inquiries to general support lists by evaluating submitted form fields automatically.
📊
Keep deal stages updated as chats conclude
Automatically advance pipeline deals in Salesmate as soon as customer support conversations and live chat sessions reach a successful resolution.
🔍
Search and update instead of creating duplicates
Check existing Salesmate databases for matching email addresses before creating records, updating current contacts with new chat notes instead.
Handle later status changes and follow-ups
Trigger automated follow-up sequences or schedule calendar appointments in response to resolved tawk.to chat transcripts and closed tickets.
🔗
Extend your workflow to team channels
Connect your core Salesmate and tawk.to flow with Slack or Gmail to notify stakeholders and send client confirmation emails automatically.
And much more...

Who is Salesmate + tawk.to integration for?

Sales teams and support managers connecting live chat conversations to sales pipelines eliminate manual data entry and ensure every customer inquiry converts into tracked revenue.

Sales managers
Sales managers
Support leads
Support leads
Account executives
Account executives
Customer support reps
Customer support reps
Sales development reps
Sales development reps
Operations leads
Operations leads
📈
Sales managers
You're reviewing conversion metrics and pipeline reports but your CRM only updates when agents manually export chats, so the lead counts you're forecasting against are always hours behind — with this integration, every new contact lands in Salesmate instantly and your reporting stays current.
Support leads
You manage high inbound ticket volumes and need to hand off qualified prospects to sales immediately, but manual copy-pasting causes severe response delays — automating both apps means every chat ticket triggers an instant CRM record creation and your team engages leads without hesitation.
🤝
Account executives
You depend on live chat conversations to identify expansion opportunities, but missing chat history leaves you unprepared during client calls — connecting these apps means every transcript updates your Salesmate contacts and you walk into every meeting fully briefed.
💬
Customer support reps
You answer dozens of live chat inquiries daily and struggle to keep contact profiles accurate while handling active queues — with this integration, every support interaction automatically logs activities and updates records in Salesmate without manual effort.
🎯
Sales development reps
You own the outreach process and depend on incoming chat tickets to initiate outbound sequences, but manual handoffs create frustrating gaps — automating both apps means every new tawk.to ticket creates an immediate Salesmate contact for rapid follow-up.
📋
Operations leads
You audit customer data history and keep finding missing touchpoints between live chat logs and pipeline deals, causing audit gaps — integrating these apps means every interaction creates a verified activity record and your historical database remains complete.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate tawk.to + Salesmate

Build and manage your tawk.to + Salesmate automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + Salesmate with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Salesmate to tawk.to?
Frequently Asked Questions
You can connect Salesmate to tawk.to in just 1 click using ready templates or ask Integrately AI to build the workflow. Your apps connect seamlessly with support for Gmail, Slack, and 1,500+ other tools.
Can I automatically create Salesmate contacts from new tawk.to live chat tickets?
Frequently Asked Questions
Can I connect Salesmate, tawk.to, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Salesmate and tawk.to?
Frequently Asked Questions
How does Salesmate handle contact data from tawk.to chats?
Frequently Asked Questions
How does tawk.to trigger actions in Salesmate?
Frequently Asked Questions
Do I need coding skills to automate Salesmate and tawk.to?
Frequently Asked Questions
Is the Salesmate and tawk.to integration free?
Frequently Asked Questions
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