Integrate Slack to Twilio in one click, or tell Integrately AI how you want each message handled. Route customer texts, update your records, alert your team, and trigger follow-ups automatically.
There are many reasons why you would want to send an sms in Twilio when a text message is received in Slack.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via sms instead of message.
No matter what your reason, setting up sms notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
There are many reasons why you would want to send an message in Slack when a text message is received in Twilio.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.
No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
There are many reasons why you would want to send an message in Slack when a text message is received in Twilio.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.
No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
Trigger automated SMS messages in Twilio whenever specific direct messages or channel events occur in Slack.
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Capture every submitted field and metadata
Map complete message details and customer responses across your automated workflows instead of relying on basic text snippets.
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Alert the right team member instantly
Send targeted channel messages and direct alerts in Slack the moment customer interactions happen in Twilio.
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Route communications based on submitted criteria
Send different message templates or notify specific channels depending on the keywords and fields submitted by customers.
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Keep records updated as conversations evolve
Automatically update contact records and call logs across your workspace as conversation statuses change.
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Prevent duplicates with smart record matching
Search for existing contacts before creating new records, ensuring your database remains clean and organized.
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Handle call completions and recordings
Trigger follow-up actions, save recordings, and log call details automatically the moment a phone call finishes.
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Extend your workflow to external CRM tools
Connect your Slack and Twilio messaging pipeline directly with HubSpot to log every customer touchpoint.
And much more...
Who is Slack + Twilio integration for?
Operations and communication teams connect Slack and Twilio to eliminate manual messaging delays and keep customer interactions perfectly synchronized.
Performance marketers
Customer support leads
Account managers
Sales operations teams
Project managers
Finance coordinators
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Performance marketers
You're running multi-channel campaigns but your communication logs only update when someone manually exports submission data, so your response metrics are always lagging behind — with this integration, every new interaction triggers automated messaging instantly and your data stays current.
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Customer support leads
You handle incoming inquiries across multiple platforms and miss urgent tickets because agents find out too late, leaving customers waiting — automating both apps means every message generates instant alerts and support workflows start without delay.
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Account managers
You answer to external clients who expect immediate progress updates on their requests, but manual status tracking creates frustrating blind spots — connecting these apps means every project milestone triggers automatic client updates and internal notifications.
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Sales operations teams
The volume of inbound leads and customer inquiries is too high for anyone to keep up by hand, leading to missed follow-ups and lost revenue opportunities — automating these tools means every lead and message is handled instantly without manual data entry.
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Project managers
You own the delivery phase and depend on upstream team members to hand over task details, but communication gaps stall your timelines — with this integration, every task creation and message handover happens automatically across your workspace.
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Finance coordinators
You need a reliable audit history of every client communication and payment notice, but manual logging leaves major gaps in your records — automating both platforms ensures every interaction is tracked and recorded accurately from start to finish.
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Slack + Twilio
Build and manage your Slack + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Slack + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
You can connect Slack to Twilio in 1 click using ready templates or ask Integrately AI to build your workflow. It links Slack, Twilio, and tools like HubSpot, Google Calendar, and Salesforce instantly.
Can I trigger a Twilio SMS automatically when a message is posted in Slack?
You can send an SMS in Twilio whenever a message is posted in Slack using ready automations. Pick a pre-built template or ask Integrately AI to configure the exact flow.
Can I connect Slack, Twilio, and HubSpot?
You can combine Slack, Twilio, and HubSpot in a single multi-step automation. Trigger actions across all three platforms alongside 1,500+ other apps.
What is a good Zapier alternative for Slack and Twilio?
Integrately is a great alternative for Slack and Twilio automation, offering 20 million+ ready templates, 24/5 live support, and AI-assisted building at a lower cost.
How does Slack handle message triggers in automations?
Slack triggers workflows when messages are posted in channels, direct messages are received, or reactions are added. There is a ready automation available for this.
What Twilio events can start an automation?
Twilio can trigger workflows when incoming messages are received, SMS texts are processed, call statuses change, or recordings become available.
Do I need coding skills to automate Slack and Twilio?
No coding skills are required to connect Slack and Twilio. You can use ready templates or describe your process to Integrately AI to build it.
Is the Slack and Twilio integration free?
You can start automating Slack and Twilio on the free plan with access to 1-click templates and ready workflows.
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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