Slack + Userback Integration

Integrate Slack to Userback in one click, or tell Integrately AI how you want each feedback handled. Capture user feedback, notify your product channel, log details, and keep your team aligned automatically.

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1.
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
  • Userback
    Feedback is collected in Userback Instant
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2.
  • Slack
    Search user in Slack
  • Slack
    Get thread messages in Slack
  • Slack
    Send channel message in Slack
  • Slack
    Send direct message in Slack
  • Slack
    Send private channel message in Slack
  • Slack
    Reply to channel message in Slack
  • Slack
    Search message in Slack
  • Slack
    Invite user to channel in Slack
  • Slack
    Search user by email in Slack
  • Slack
    Update profile in Slack
  • Slack
    Create channel in Slack
  • Slack
    Set channel topic in Slack
  • Slack
    Get user by id in Slack
  • Slack
    Set status in Slack
  • Slack
    Get Message Permalink in Slack
  • Slack
    Add reminder in Slack

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Ready Workflows Ready Workflows for Slack + Userback Integration

Collect user feedback, notify your team on Slack, route comments to the right channel, and alert stakeholders, all in just one click.

Most popular automationmost-popular-automations
Userback + Slack Integration

Send Slack message for new Userback feedback

When you receive a new Userback feedback, you can automatically send a Slack message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Slack message today. Your future self will thank you.
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Userback + Slack Integration

Send Slack message for new Userback feedback

When you receive a new Userback feedback, you can automatically send a Slack message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic Slack message today. Your future self will thank you.
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Slack + Userback flow

Turn user feedback into tracked issues, documentation updates, and design reviews across your engineering stack. Pick a combination and activate it in one click.

Slack
Userback
+
Jira Software CloudJira Software Cloud (5)
+
LinearLinear (4)
+
NotionNotion (4)
+
GitHubGitHub (4)
+
FigmaFigma (4)
+
Google DriveGoogle Drive (4)
U
J
S
Create a Jira Software Cloud issue from every Userback feedback submission, and notify your team in Slack.
Userback feedback turns into a tracked Jira Software Cloud issue immediately while Slack alerts your engineering channel, removing manual copy-pasting.
U
J
S
When feedback is collected in Userback, update the matching Jira Software Cloud issue and post the update in Slack.
Keep your Jira Software Cloud issues synchronized with new Userback feedback while your team stays informed on Slack.
U
J
S
If Userback feedback is marked high priority, create a Jira Software Cloud issue and alert your urgent channel in Slack.
High-priority Userback feedback immediately creates a flagged Jira Software Cloud issue and triggers a direct Slack alert.
U
J
S
Use Claude to analyse Userback feedback sentiment, create a Jira Software Cloud issue, and notify your team in Slack.
Claude categorises incoming Userback feedback before creating a Jira Software Cloud issue and notifying your team on Slack.
U
J
A
S
Turn every Userback feedback item into a Jira Software Cloud issue, create a follow-up task in Asana, and announce it in Slack.
Userback feedback generates a Jira Software Cloud issue and an Asana task while keeping your Slack channel updated.

Supported triggers and actions for Slack and Userback

Mix and match to build the exact automation you need

Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
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Search message in Slack
Searches for a message
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Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
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Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
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Add reminder in Slack
Schedule and set reminder for a date and time
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Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
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No action is available

What can you automate with Slack + Userback?

Streamline user feedback management by routing submissions, triggering alerts, and connecting your tools automatically.

What you can automate?
💬
Send instant feedback alerts to Slack
Notify your team on Slack the exact moment feedback is collected in Userback so nothing gets missed.
📋
Capture every submitted comment and metadata
Map all available user feedback answers, browser details, and screenshot links into your tracking channels.
🔔
Alert the right person as soon as feedback arrives
Route urgent bug reports to specific developers or designated Slack channels automatically.
🔀
Route feedback based on submitted tags
Send UI design feedback to Figma and technical bug reports to Jira Software Cloud based on user input.
🔄
Keep tracking sheets and databases updated
Synchronize every new Userback submission with Notion or Google Drive without manual entry.
🔍
Search and update instead of creating duplicates
Check for existing issues before creating new ones to keep your backlog clean and organized.
✅
Handle status updates when feedback is resolved
Post notifications in Slack when feedback items are marked complete or reviewed in your tracking tools.
🔗
Extend feedback flows to Notion and Jira
Connect your core feedback loop with Notion or Jira Software Cloud to build multi-step team workflows.
And much more...

Who is Slack + Userback integration for?

Product managers, customer support leads, and UX designers who need user feedback routed instantly to team communication channels without manual copying.

Product Managers
Product Managers
Customer Support Leads
Customer Support Leads
Client Success Managers
Client Success Managers
UX Researchers
UX Researchers
Frontend Developers
Frontend Developers
Quality Assurance Testers
Quality Assurance Testers
📈
Product Managers
You're reviewing feedback submissions from user testing sessions, but your team only sees them when someone manually exports reports, so your product decisions are always based on stale data — with this integration, every new feedback submission lands in Slack instantly and your team stays current.
⚡
Customer Support Leads
You need to act fast on reported bugs and customer complaints, but notifications arrive too late in your communication channels — with this integration, every critical bug report triggers an immediate Slack alert and your support response times drop.
🤝
Client Success Managers
You answer to key clients who expect immediate action on their feature requests and bug submissions, but tracking them manually across platforms leads to missed updates — with this integration, every client submission is logged and routed automatically.
🔍
UX Researchers
The volume of user feedback and survey responses is too high for anyone to keep up by hand, leading to lost insights and overlooked usability issues — with this integration, every feedback submission is captured and organized without manual effort.
💻
Frontend Developers
You own the bug fix and depend on someone upstream to hand over screenshots and user details, but manual handoffs cause frustrating delays — with this integration, every feedback report arrives in Slack with complete context attached.
📋
Quality Assurance Testers
You need a reliable history of reported issues and keep finding gaps in your testing logs due to fragmented reporting tools — with this integration, every feedback submission is tracked and recorded reliably in your workflow.
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Why choose Integrately to automate Slack + Userback

Build and manage your Slack + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Slack + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Setup an action from Trello
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Frequently Asked Questions

How do I connect Slack to Userback?
Frequently Asked Questions
You can connect Slack to Userback in 1 click using Integrately. Choose from ready-made templates or ask Integrately AI to build your custom feedback workflow instantly.
How can I automatically notify Slack when feedback is collected in Userback?
Frequently Asked Questions
Can I connect Slack, Userback, and Jira Software Cloud?
Frequently Asked Questions
What is a good Zapier alternative for Slack and Userback?
Frequently Asked Questions
How does Slack handle messages triggered by Userback feedback?
Frequently Asked Questions
What data does Userback collect to start automation?
Frequently Asked Questions
Do I need coding skills to automate Slack and Userback?
Frequently Asked Questions
Is the Slack and Userback integration free?
Frequently Asked Questions
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You Can Also Connect Slack or Userback With 1500+ Other Apps

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Sync Userback with customer support, bug tracking, and productivity platforms to streamline feedback collection workflows.
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