Slack + WATI Integration

Integrate Slack to WATI in one click, or tell Integrately AI how you want each contact handled. Send Slack channel messages, create WATI contacts, update contact attributes, and trigger session messages automatically.

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1.
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
Arrow Right
2.
  • Slack
    Search user in Slack
  • Slack
    Get thread messages in Slack
  • Slack
    Send channel message in Slack
  • Slack
    Send direct message in Slack
  • Slack
    Send private channel message in Slack
  • Slack
    Reply to channel message in Slack
  • Slack
    Search message in Slack
  • Slack
    Invite user to channel in Slack
  • Slack
    Search user by email in Slack
  • Slack
    Update profile in Slack
  • Slack
    Create channel in Slack
  • Slack
    Set channel topic in Slack
  • Slack
    Get user by id in Slack
  • Slack
    Set status in Slack
  • Slack
    Get Message Permalink in Slack
  • Slack
    Add reminder in Slack
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Slack + WATI Integration

Capture incoming messages, notify support channels, update contact details, and trigger WhatsApp responses, all in just one click.

Most popular automationsmost-popular-automations
Slack + WATI Integration

Send message from WATI for new message received in Slack

There are many reasons why you would want to send an message in WATI when a text message is received in Slack.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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WATI + Slack Integration

Send Slack message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through Slack letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - Slack integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
WATI + Slack Integration

Send message from Slack for new message received in WATI

There are many reasons why you would want to send an message in Slack when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See more
WATI + Slack Integration

Send Slack message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through Slack letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - Slack integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
See more
WATI + Slack Integration

Send message from Slack for new message received in WATI

There are many reasons why you would want to send an message in Slack when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See more
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Slack + WATI flow

Streamline customer communications by connecting your messaging flow to support tickets, CRMs, and spreadsheets. Pick a combination and activate it in one click.

Slack
WATI
+
ZendeskZendesk (8)
+
FreshdeskFreshdesk (8)
+
HubSpotHubSpot (8)
+
SalesforceSalesforce (8)
+
IntercomIntercom (8)
+
Google SheetsGoogle Sheets (8)
W
Z
S
Create a Zendesk ticket for every new WATI contact, and notify your support channel in Slack
New WATI contacts appear in Zendesk as support tickets instantly and your support channel hears about it in Slack, so support teams never miss an enquiry.
Z
W
S
Log every Zendesk support ticket in WATI as a contact, and alert your team in Slack
Every new Zendesk support ticket creates a corresponding contact in WATI and alerts your team in Slack, keeping communication channels aligned.
Z
W
S
When a Zendesk ticket moves to solved, update the WATI contact attributes and notify your team in Slack
When a Zendesk ticket is solved, WATI contact attributes update automatically and Slack notifies your team of the resolution.
W
Z
S
Create a Zendesk task for every WATI reply received, and confirm it in Slack
WATI replies generate follow-up tasks in Zendesk automatically while Slack confirms the action for your team.
Z
W
S
If a Zendesk ticket is high priority, create a WATI contact and alert the management channel in Slack
High-priority Zendesk tickets instantly create WATI contacts and alert management in Slack for immediate attention.
Z
W
S
When a Zendesk ticket is closed, update the WATI contact attributes with feedback and post to Slack
Closed Zendesk tickets update WATI contact attributes with closing feedback and post a summary to Slack.
Z
W
S
Use Claude to summarise every new Zendesk ticket, create a WATI contact, and post the brief in Slack
Claude summarises new Zendesk support tickets, creates a WATI contact, and posts an executive brief to Slack.
Z
W
G
S
Turn every resolved Zendesk ticket into a WATI template message dispatch, log it in Google Sheets, and announce it in Slack
Resolved Zendesk tickets trigger WATI template messages, log data in Google Sheets, and announce updates in Slack.

Supported triggers and actions for Slack and WATI

Mix and match to build the exact automation you need

Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
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Search message in Slack
Searches for a message
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Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
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Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
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Add reminder in Slack
Schedule and set reminder for a date and time
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
Try it →
Create contact in WATI
Adds a new contact to the database
Try it →
Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Slack + WATI?

Connect your team communication with customer messaging to eliminate manual handoffs and keep every workflow synchronized.

What you can automate?
💬
Sync WhatsApp contacts with Slack channel alerts
Automatically send a Slack channel notification the moment a new contact is created in WATI, ensuring your team responds to prospects without delay.
📋
Capture every submitted contact attribute
Map all incoming WATI contact details and custom attributes into your downstream databases and team channels instead of just basic names and numbers.
🔔
Alert the right team member instantly
Route incoming customer messages and support queries directly to designated Slack channels or specific team members the second they arrive.
🔀
Branch workflows based on message content
Execute different actions depending on whether an incoming WhatsApp message contains specific keywords, priority flags, or custom tags.
🔄
Keep contact records continuously updated
Automatically update WATI contact attributes whenever deal stages, support tickets, or spreadsheet rows change in your connected business apps.
🔍
Add or update records without creating duplicates
Search for existing contacts before creating new entries, ensuring your databases remain clean and free from duplicate contact records.
Handle replies and status changes smoothly
Trigger follow-up tasks, spreadsheet logs, or team alerts whenever a reply is received to a sent WhatsApp message or a ticket status changes.
🔗
Extend your workflow to Google Sheets
Connect Slack and WATI with Google Sheets to log every customer interaction, contact creation, and attribute update in a central spreadsheet.
And much more...

Who is Slack + WATI integration for?

Operations teams, customer success managers, and sales leaders rely on this integration to streamline WhatsApp communications and team notifications without manual data entry.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations teams
Sales operations teams
Downstream project owners
Downstream project owners
Finance and compliance leads
Finance and compliance leads
📈
Performance marketers
You're running messaging campaigns across WhatsApp but your tracking dashboard only updates when someone manually exports contacts, so the row counts you're optimising against are always a few hours behind — with this integration, every new contact lands in your tracking sheets instantly and your pipeline data stays current.
Customer support leads
You need to respond to incoming WhatsApp enquiries immediately, but messages sit unread in platform inboxes while your team checks Slack notifications late — with this integration, every incoming message triggers instant team alerts and ticket creation so customer response times drop significantly.
🤝
Account managers
You answer to clients who want immediate proof of follow-up progress, but manual logging between chat platforms and management tools causes reporting delays — with this integration, every customer interaction updates your records automatically and keeps stakeholder channels fully informed.
📊
Sales operations teams
The incoming lead volume on WhatsApp is too high for anyone to keep up by hand, leading to missed contacts and forgotten follow-up tasks — with this integration, every new lead is captured as a contact and routed to your sales channel automatically without manual data entry.
🔄
Downstream project owners
You own the onboarding stage and depend on someone upstream to hand over customer details from chat logs, but handoffs break down and cause delays — with this integration, every closed deal or contact attribute update triggers immediate downstream notifications and task creation.
📁
Finance and compliance leads
You need a reliable history of all customer communications and order confirmations, but keep finding audit gaps caused by manual record-keeping — with this integration, every interaction and attribute update is logged reliably across your databases without missing a single entry.
Our team

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Why choose Integrately to automate Slack + WATI

Build and manage your Slack + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Slack + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Slack to WATI?
Frequently Asked Questions
You can connect Slack to WATI in 1 click using ready templates on Integrately. Link your accounts, select your trigger events, and let Integrately AI configure your workflow alongside tools like HubSpot, Salesforce, and Google Sheets.
Can I automatically notify my team in Slack when a new contact is created in WATI?
Frequently Asked Questions
Can I connect Slack, WATI, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Slack and WATI?
Frequently Asked Questions
How does Slack handle messages and channel notifications in this integration?
Frequently Asked Questions
Can WATI trigger contact creation and attribute updates automatically?
Frequently Asked Questions
Do I need coding skills to automate Slack and WATI?
Frequently Asked Questions
Is the Slack and WATI integration free?
Frequently Asked Questions
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Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Slack or WATI With 1500+ Other Apps

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