Slack + WhatsApp Integration

Integrate Slack to WhatsApp in one click, or tell Integrately AI how you want each message handled. Route customer inquiries, alert your team instantly, log conversations, and trigger follow-ups automatically.

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1.
  • Slack
    Message is posted on private channel in Slack
  • Slack
    Group message is received in Slack
  • Slack
    Direct message is received in Slack
  • Slack
    Reaction is added in Slack
  • Slack
    Channel is created in Slack
  • Slack
    Custom emoji is added in Slack
  • Slack
    User is created in Slack
  • Slack
    File is created in Slack
  • WhatsApp
    Message is received in WhatsApp Instant
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2.
  • Slack
    Search user in Slack
  • Slack
    Get thread messages in Slack
  • Slack
    Send channel message in Slack
  • Slack
    Send direct message in Slack
  • Slack
    Send private channel message in Slack
  • Slack
    Reply to channel message in Slack
  • Slack
    Search message in Slack
  • Slack
    Invite user to channel in Slack
  • Slack
    Search user by email in Slack
  • Slack
    Update profile in Slack
  • Slack
    Create channel in Slack
  • Slack
    Set channel topic in Slack
  • Slack
    Get user by id in Slack
  • Slack
    Set status in Slack
  • Slack
    Get Message Permalink in Slack
  • Slack
    Add reminder in Slack
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for Slack + WhatsApp Integration

Route incoming WhatsApp messages to Slack channels, alert team members, notify support, and trigger quick responses, all in just one click.

Most popular automationsmost-popular-automations
Slack + WhatsApp Integration

Send message from WhatsApp for new message received in Slack

There are many reasons why you would want to send an message in WhatsApp when a text message is received in Slack.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
WhatsApp + Slack Integration

Send message from Slack for new message received in WhatsApp

There are many reasons why you would want to send an message in Slack when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See more
Activate
WhatsApp + Slack Integration

Send message from Slack for new message received in WhatsApp

There are many reasons why you would want to send an message in Slack when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
See more
Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Slack + WhatsApp flow

Synchronize customer data across your CRM, spreadsheets, and support desks the moment your core communication flows finish. Pick a combination and activate it in one click.

Slack
WhatsApp
+
ShopifyShopify (8)
+
ZendeskZendesk (8)
+
Google SheetsGoogle Sheets (8)
+
GmailGmail (8)
+
HubspotHubspot (8)
+
Google DriveGoogle Drive (8)
S
W
S
When an order is created in Shopify, send a confirmation message in WhatsApp, and send channel message in Slack.
Shopify orders trigger instant WhatsApp confirmation messages and notify your fulfillment team on Slack, eliminating manual notification delays.
S
W
S
When an order is fulfilled in Shopify, send a message (using template) in WhatsApp, and send direct message in Slack.
Fulfilled Shopify orders trigger automated WhatsApp dispatch updates and direct Slack alerts to the manager.
S
W
S
When fulfillment status changes in Shopify, send a message (using template) in WhatsApp, and send private channel message in Slack.
Status updates in Shopify instantly send WhatsApp notifications and private Slack channel updates.
S
W
S
When a refund is requested in Shopify, send a message in WhatsApp, and create channel in Slack.
Shopify refund requests trigger instant WhatsApp customer acknowledgements and dedicated Slack channels for resolution.
S
W
S
If a Shopify order value exceeds $500, send a WhatsApp message and send private channel message in Slack.
High-value Shopify orders trigger VIP WhatsApp messages and priority private Slack channel alerts.
S
W
S
When an order is delivered in Shopify, send a message in WhatsApp, and add reminder in Slack.
Delivered Shopify orders trigger automated WhatsApp feedback requests and helpful Slack reminders for follow-up.
S
C
W
S
Use Claude to summarise customer feedback from Shopify, send a WhatsApp message, and post the brief in Slack.
Claude analyses Shopify customer notes, triggers WhatsApp replies, and briefs your team in Slack.
S
H
W
S
When an order is created in Shopify, create contact in HubSpot, send a WhatsApp message, and notify your sales channel in Slack.
New Shopify orders populate HubSpot contacts, send WhatsApp customer messages, and notify sales in Slack.

Supported triggers and actions for Slack and WhatsApp

Mix and match to build the exact automation you need

Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
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Reaction is added in Slack
Triggers the automation when someone reacts to any message
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Channel is created in Slack
Triggers the automation when a new channel is created
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Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
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User is created in Slack
Triggers the automation when a new user is created
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File is created in Slack
Triggers the automation when a particular action in the workflow fails
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Search user in Slack
Searches for a user
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Get thread messages in Slack
Retrieves messages in a specific thread
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Send channel message in Slack
Sends a channel message
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Send direct message in Slack
Sends a private message to a recipient
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Send private channel message in Slack
Sends a private message to a channel
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Reply to channel message in Slack
Replies to a channel message
Try it →
Search message in Slack
Searches for a message
Try it →
Invite user to channel in Slack
Sends an invitation to a user to join a channel
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Search user by email in Slack
Retrieves user information based on their email address
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Update profile in Slack
Updates the user's profile
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Create channel in Slack
Creates a new channel
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Set channel topic in Slack
Sets the channel topic
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Get user by id in Slack
Retrieves user information using their id
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Set status in Slack
Sets the status
Try it →
Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
Try it →
Add reminder in Slack
Schedule and set reminder for a date and time
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with Slack + WhatsApp?

Streamline your communication stack by automating message routing, customer alerts, and data synchronization between Slack and WhatsApp.

What you can automate?
💬
Broadcast Slack alerts from incoming WhatsApp messages
Trigger instant Slack channel notifications whenever a new customer message arrives on WhatsApp to keep your entire team aligned.
📋
Capture every submitted detail from conversations
Extract specific field data from WhatsApp messages and route complete customer details into your tracking sheets or databases.
⚡
Notify the right team member immediately
Send targeted direct messages in Slack to specific agents the moment a high-priority customer reaches out.
🔀
Route messages based on specific keywords
Send urgent inquiries to dedicated Slack channels and standard questions to general queues automatically.
🔄
Keep conversation status updated across apps
Synchronize status changes between your communication channels and tracking tools in real time.
👤
Search and update existing records
Avoid duplicate entries by searching for existing customer records before logging new interactions.
📌
Manage follow-up reminders automatically
Set reminders in Slack or update task statuses whenever customer interactions require further action.
🔌
Extend your workflow to Shopify
Trigger customer notifications and team alerts across your communication stack whenever a new order is placed in Shopify.
And much more...

Who is Slack + WhatsApp integration for?

Operations teams, support managers, and marketers connecting Slack and WhatsApp to automate message routing, customer alerts, and task updates.

Performance marketers
Performance marketers
Support managers
Support managers
Account executives
Account executives
Operations leads
Operations leads
Sales reps
Sales reps
Finance analysts
Finance analysts
📈
Performance marketers
You're running customer campaigns across messaging channels but your tracking sheets only update when someone manually exports conversion data, so the row counts you're optimising against are always a few hours behind — with this integration, every new inquiry lands in your sheet instantly and your data stays current.
🎧
Support managers
You manage incoming client inquiries across channels but your team finds out about urgent issues too late because requests sit unassigned in queues, so resolution times stretch longer than expected — with this integration, every urgent ticket alerts your team instantly and response times drop.
🤝
Account executives
You're coordinating client onboarding updates manually while managing multiple active deals, so clients experience radio silence when messages take time to process — with this integration, every status change triggers immediate updates and client satisfaction improves.
📦
Operations leads
You're processing high volumes of customer orders and support requests every day, so manual data entry causes missed conversations and delayed fulfillment updates — with this integration, every interaction triggers instant processing and your operations run smoothly.
💼
Sales reps
You're waiting on upstream leads from messaging campaigns before you can begin outreach, so potential buyers cool down while waiting for manual handoffs — with this integration, every new lead alerts your inbox instantly and your follow-ups happen faster.
📊
Finance analysts
You're auditing transaction records and subscription renewals across communication systems, so missing entries in your ledgers leave blind spots in monthly reports — with this integration, every transaction logs automatically and your records stay accurate.
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Why choose Integrately to automate Slack + WhatsApp

Build and manage your Slack + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Slack + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Slack to WhatsApp?
Frequently Asked Questions
You can connect Slack to WhatsApp in 1 click using ready templates or by asking Integrately AI to build the automation. It links your workspace with apps like Shopify, Zendesk, Google Sheets, Gmail, Hubspot, and Google Drive effortlessly.
How can I send WhatsApp messages automatically from Slack?
Frequently Asked Questions
Can I connect Slack, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Slack and WhatsApp?
Frequently Asked Questions
How do Slack messages trigger WhatsApp updates?
Frequently Asked Questions
How are incoming WhatsApp messages handled in Slack?
Frequently Asked Questions
Can I set up custom automation workflows without coding?
Frequently Asked Questions
Is the Slack and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

You Can Also Connect Slack or WhatsApp With 1500+ Other Apps

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