Smartsheet + Userback Integration

Integrate Smartsheet to Userback in one click, or tell Integrately AI how you want each feedback item handled. Collect feedback, create rows, update sheets, alert your team, and track responses automatically.

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1.
  • Smartsheet
    Row is added in Smartsheet
  • Smartsheet
    Row is updated in Smartsheet
  • Smartsheet
    Attachment is added in Smartsheet
  • Smartsheet
    Comment is added in Smartsheet
  • Userback
    Feedback is collected in Userback Instant
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2.
  • Smartsheet
    Add attachment to row in Smartsheet
  • Smartsheet
    Search row in Smartsheet
  • Smartsheet
    Update row in Smartsheet
  • Smartsheet
    Add row in Smartsheet
  • Smartsheet
    Send row in Smartsheet
  • Smartsheet
    Copy row in Smartsheet
  • Smartsheet
    Move row in Smartsheet
  • Smartsheet
    Add discussion to row in Smartsheet
  • Smartsheet
    Create sheet from a template in Smartsheet
  • Smartsheet
    Share sheet in Smartsheet
  • Smartsheet
    Create sheet from existing sheet in Smartsheet
  • Smartsheet
    Send sheet in Smartsheet
  • Smartsheet
    Create workspace in Smartsheet
  • Smartsheet
    Copy workspace in Smartsheet
  • Smartsheet
    Share workspace in Smartsheet
  • Smartsheet
    Copy folder in Smartsheet

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Ready Workflows Ready Workflows for Smartsheet + Userback Integration

Collect feedback, create rows, update sheets, alert your team, and track issues, all in just one click.

Most popular automationmost-popular-automations
Userback + Smartsheet Integration

Create Smartsheet row for new Userback feedback

When you receive a new Userback feedback, automatically a row is created for you with the responses from Userback in Smartsheet. This is especially helpful if you want to collect data from multiple people and need to track it in one place. Plus, you can easily share the Smartsheet with others so they can see the responses as well.

So why wait? Get started today and make your data collection process more efficient!
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Smartsheet + Userback flow

Connect feedback data to project tracking, documentation, team chats, and customer service platforms. Pick a combination and activate it in one click.

Smartsheet
Userback
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SlackSlack (4)
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Jira Software CloudJira Software Cloud (4)
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NotionNotion (4)
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Google DriveGoogle Drive (4)
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ZendeskZendesk (4)
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FigmaFigma (4)
U
S
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When feedback is collected in Userback, add a row in Smartsheet and notify your team on Slack.
New Userback feedback appears in your Smartsheet sheet instantly and your team hears about it in Slack, so nobody misses a submission or finds out about a bug a day late.
S
U
S
When a row is updated in Smartsheet, add the update note and notify your team on Slack.
Smartsheet row updates trigger immediate team notifications in Slack, keeping everyone aligned on feedback progress without manual status checks.
U
S
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If feedback is collected in Userback with critical priority, add a Smartsheet row and alert your urgent channel on Slack.
Urgent Userback feedback creates a priority Smartsheet row and triggers an immediate alert in Slack, ensuring critical items get addressed right away.
U
S
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Use Claude to evaluate every Userback feedback item, add a Smartsheet row, and notify your team on Slack.
Claude categorises incoming Userback feedback before it gets logged in Smartsheet and announced on Slack, saving hours of manual review.

Supported triggers and actions for Smartsheet and Userback

Mix and match to build the exact automation you need

Smartsheet
Smartsheet Triggers & Actions
Row is added in Smartsheet
Triggers the automation when a new row is added to a spreadsheet
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Row is updated in Smartsheet
Triggers the automation when a row is updated
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Attachment is added in Smartsheet
Triggers the automation when a new attachment is added
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Comment is added in Smartsheet
Triggers the automation when a comment is added
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Add attachment to row in Smartsheet
Attaches a file to a row
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Search row in Smartsheet
Searches and retrieve a row of data within a dataset
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Update row in Smartsheet
Updates a specified row in a spreadsheet or database
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Add row in Smartsheet
Adds a new row to the particular spreadsheet
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Send row in Smartsheet
Sends a row
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Copy row in Smartsheet
Duplicates a row of data within a spreadsheet
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Move row in Smartsheet
Relocates a selected row of data to a new position within the spreadsheet
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Add discussion to row in Smartsheet
Adds a discussion thread to a row
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Create sheet from a template in Smartsheet
Creates a new sheet from a template
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Share sheet in Smartsheet
Shares a sheet
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Create sheet from existing sheet in Smartsheet
Creates a new sheet based on an existing one
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Send sheet in Smartsheet
Sends a sheet
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Create workspace in Smartsheet
Creates a new workspace
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Copy workspace in Smartsheet
Duplicates a workspace to create a new identical workspace
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Share workspace in Smartsheet
Shares a workspace
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Copy folder in Smartsheet
Duplicate a folder and all its contents
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Userback
Userback Triggers & Actions
Instant
Feedback is collected in Userback
Triggers the automation when a particular action in the workflow fails
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No action is available

What can you automate with Smartsheet + Userback?

Streamline your feedback collection and project tracking with automated data synchronization and team alerts.

What you can automate?
🔄
Sync feedback submissions to Smartsheet rows instantly
Automatically create a new row in Smartsheet every time feedback is collected in Userback. Eliminate manual data entry and keep your project tracking spreadsheets perfectly up to date.
📋
Capture every submitted feedback field in one row
Map all available Userback feedback attributes into separate Smartsheet columns instead of just basic text. Your tracking sheet becomes a much richer resource for review and action.
🔔
Notify your team the moment feedback arrives
Send instant team alerts in Slack or update project channels whenever new feedback is collected in Userback. Ensure the right team member reviews critical user reports immediately.
🔀
Route feedback based on submitted content
Perform different actions depending on whether Userback collects a bug report, feature request, or general comment. Send bugs to engineering trackers and requests to product sheets.
📝
Keep project status up to date automatically
Update existing Smartsheet rows whenever feedback details change or when resolution milestones are reached. Keep your operational sheets aligned with actual progress.
🔍
Search and update instead of creating duplicates
Search existing Smartsheet rows before adding new feedback entries to prevent duplicate records. Maintain a clean, organized spreadsheet for your entire team.
📌
Handle later status changes and resolutions
Manage feedback lifecycle updates such as resolved, archived, or escalated statuses. Keep your Smartsheet records reflecting the exact state of every user submission.
🌐
Extend your workflow to team collaboration tools
Connect your core Smartsheet and Userback flow with Jira Software Cloud, Notion, or Google Drive. Build powerful multi-step automations that span your entire tech stack.
And much more...

Who is Smartsheet + Userback integration for?

Product managers, UX designers, and project coordinators relying on user feedback and spreadsheets need automated data synchronization to keep project trackers accurate and teams aligned.

Product Data Analysts
Product Data Analysts
UX Product Leads
UX Product Leads
Client Success Managers
Client Success Managers
Customer Support Supervisors
Customer Support Supervisors
Engineering Project Coordinators
Engineering Project Coordinators
Quality Assurance Engineers
Quality Assurance Engineers
📈
Product Data Analysts
You review feedback metrics and build reports in Smartsheet, but your tracking sheet only updates when someone manually exports submissions, so the feedback counts you analyse are always hours behind — this integration means every new feedback item populates the sheet instantly and your metrics stay current.
⚡
UX Product Leads
You need to act fast on critical user bug reports, but submissions sit in Userback until someone checks the dashboard, so you find out about usability issues too late — connecting these apps means every bug report triggers an immediate sheet update so you can respond without delay.
🤝
Client Success Managers
You answer to key stakeholders and clients who want to see regular feedback resolution progress, but compiling manual status reports takes hours every week — automating both apps means your Smartsheet records update automatically and client reviews reflect real-time progress.
📊
Customer Support Supervisors
The volume of user feedback submissions is too high for your support staff to keep up with by hand, leading to missed reports and untracked issues — with this integration, every feedback submission is captured in Smartsheet instantly and no customer report slips through the cracks.
⚙️
Engineering Project Coordinators
You own the development follow-up and depend on product team members to hand over user feedback items manually, causing constant bottlenecks in your sprint planning — integrating these apps means feedback flows straight into your Smartsheet tracking rows the moment it is collected.
🗂️
Quality Assurance Engineers
You need a reliable historical audit trail of all reported UI issues, but manual logging often leaves gaps and inconsistent records in your logs — this integration means every feedback entry creates a verified Smartsheet row with complete data history.
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Why choose Integrately to automate Smartsheet + Userback

Build and manage your Smartsheet + Userback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Smartsheet + Userback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect Smartsheet to Userback?
Frequently Asked Questions
You can connect Smartsheet to Userback instantly using 1-click ready workflows or ask Integrately AI to build the automation and map the fields. It also links smoothly with apps like Slack, Jira Software Cloud, Notion, Google Drive, Zendesk, and Figma.
Can I automatically create a Smartsheet row when feedback is collected in Userback?
Frequently Asked Questions
Can I connect Smartsheet, Userback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Smartsheet and Userback?
Frequently Asked Questions
How are new feedback submissions logged in Smartsheet?
Frequently Asked Questions
Can I sync Userback attachments to my Smartsheet rows?
Frequently Asked Questions
Do I need coding skills to automate Smartsheet and Userback?
Frequently Asked Questions
Is the Smartsheet and Userback integration free?
Frequently Asked Questions
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You Can Also Connect Smartsheet or Userback With 1500+ Other Apps

Smartsheet
Popular Smartsheet Integrations
Connect Smartsheet with project management, database, and reporting tools to keep data working across your stack.
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Userback
Popular Userback Integrations
Sync Userback with customer support, team chat, and product analytics platforms to manage and follow up on feedback.
See All
Userback Integrations arrow right
No popular apps found