Teamwork Desk + Smart Task Integration
Integrate Smart Task to Teamwork Desk in one click, or tell Integrately AI how you want each contact handled. Capture customer details, create support tickets, assign tasks, and alert your team automatically.
Free forever.Use premium features free for 14 days.1.
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
Contact is created in Smart Task Instant
2.
- Update customer in Teamwork Desk
- Add reply to a ticket in Teamwork Desk
- Remove ticket in Teamwork Desk
- Search customer in Teamwork Desk
- Search Ticket in Teamwork Desk
- Create customer in Teamwork Desk
- Create ticket in Teamwork Desk
- Create task in Smart Task
- Subscribe Webhook in Smart Task
- Search Tag in Smart Task
- Search Project in Smart Task
- Search User in Smart Task
Trusted by experts at...
Ready Workflows for Teamwork Desk + Smart Task Integration
Capture new contacts, generate support tickets, track project tasks, and keep teams aligned, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Smart Task + Teamwork Desk flow
Extend your workflow by syncing support tickets and project tasks with messaging, storage, and project tracking tools. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Jira Software Cloud (3)
Jira Software Cloud (3) +
Zendesk (3)
Zendesk (3) +
Gmail (3)
Gmail (3) +
Google Drive (3)
Google Drive (3) +
Notion (3)
Notion (3) S
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Create a Teamwork Desk ticket when a Smart Task contact is created, and notify your support team in Slack
New Smart Task contacts automatically create a Teamwork Desk ticket and trigger a Slack notification, keeping support teams instantly informed.
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When a Teamwork Desk ticket is created, add a task in Smart Task and post an update in Slack
Support tickets automatically generate tasks in Smart Task and alert your team in Slack, ensuring projects track every customer issue.
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Use Claude to summarise new Teamwork Desk tickets, create a Smart Task task, and notify your team in Slack
Claude summarises incoming Teamwork Desk tickets before creating a Smart Task task and alerting your team in Slack.
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When a Teamwork Desk ticket is assigned, update Smart Task project progress and alert the assignee in Slack
Assigned support tickets update Smart Task project tracking and notify the responsible user in Slack.
Supported triggers and actions for Teamwork Desk and Smart Task
Mix and match to build the exact automation you need
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Try it → Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Try it → Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Try it → Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Try it → Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Try it → Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Try it → Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Try it → Smart Task Triggers & Actions
Instant
Contact is created in Smart Task
Triggers the automation when a new contact is created
Try it → What can you automate with Smart Task + Teamwork Desk?
Streamline your support operations and project management by automating core workflows between Smart Task and Teamwork Desk.
⚡
Sync new contacts into support tickets
Automatically generate a Teamwork Desk ticket the moment a new contact is created in Smart Task, ensuring support teams have immediate visibility.
📋
Capture every submitted field and detail
Map all available contact parameters and ticket notes into your project tasks instead of basic names, giving your team complete context.
🔔
Alert the right person instantly
Trigger instant notifications for support agents and project managers as soon as customer replies or ticket assignments occur.
🔀
Route tasks based on submitted fields
Execute different follow-up actions and task assignments depending on the specific criteria submitted in your customer tickets.
🔄
Keep project destinations up to date
Automatically update task statuses and project progress in Smart Task whenever corresponding threads or tickets are modified in Teamwork Desk.
🔍
Search and update instead of duplicates
Search existing customer and project records before creating new items, preventing duplicate entries across both platforms.
📝
Handle later status changes and notes
Trigger automated updates whenever ticket notes are created or customer replies are logged, keeping project histories accurate.
🔗
Extend workflows to external apps
Connect your core automation flow with Slack to broadcast updates, notify channels, and keep all teams informed in real time.
And much more...
Who is Smart Task + Teamwork Desk integration for?
Operations managers, support leads, and project coordinators rely on this integration to eliminate manual handoffs and keep customer and task data perfectly synchronised.
Operations Managers
Customer Support Leads
Client Success Executives
Support Team Supervisors
Project Coordinators
Operations Specialists
📈
Operations Managers
You review project metrics and support velocity reports, but your figures are always outdated because teams manually transfer ticket data between platforms — this integration means every new contact and ticket syncs instantly and your performance metrics stay current.
⚡
Customer Support Leads
You need to act fast on incoming client queries, but delays in task creation leave urgent tickets sitting unassigned in your queue — with this integration, every support request triggers immediate task creation and alerts your team without manual intervention.
🤝
Client Success Executives
You answer to stakeholders who want real-time progress updates, but tracking cross-platform communication requires constant manual status checks — automating both apps means your task boards and customer records reflect live updates automatically.
📊
Support Team Supervisors
The volume of customer queries is too high for your staff to keep up with manual ticket logging and task assignment — this integration means incoming customer interactions automatically generate required tasks and tickets without human bottlenecks.
🔄
Project Coordinators
You own project execution and depend on support teams to hand over client details, but missing handoffs cause stalled tasks and friction — connecting these apps means every customer ticket populates your project workspace instantly.
🗂️
Operations Specialists
You need a reliable history of customer interactions and project deliverables, but manual data entry keeps leaving frustrating gaps in your archives — automating both apps means every record and thread is captured accurately from day one.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Teamwork Desk + Smart Task
Build and manage your Teamwork Desk + Smart Task automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Teamwork Desk + Smart Task with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
3
Automation is ready
Connect Teamwork Desk + Smart Task Now 
In Just 1 Click!
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
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😍
2,000 Tasks
in $19.99
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Frequently Asked Questions
How do I connect Smart Task to Teamwork Desk?
You can connect Smart Task to Teamwork Desk in 1 click using ready workflows on Integrately, or use Integrately AI to build custom automations with Slack, Zendesk, and other tools.
Can I automatically create Teamwork Desk tickets when contacts are added in Smart Task?
Can I connect Smart Task, Teamwork Desk, and Slack?
What is a good Zapier alternative for Smart Task and Teamwork Desk?
How are new contacts synced between Smart Task and Teamwork Desk?
Can support ticket updates in Teamwork Desk sync back to Smart Task?
Do I need coding skills to automate Smart Task and Teamwork Desk?
Is the Smart Task and Teamwork Desk integration free?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.
Want to automate something else in your workflow?
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