SMS Gateway Hub + SolarWinds Service Desk Integration
Integrate SMS Gateway Hub to SolarWinds Service Desk in one click, or tell Integrately AI how you want each incident handled. Alert technicians instantly, notify stakeholders, log updates, and keep your communication channels in sync automatically.
Free forever.Use premium features free for 14 days.1.
User is created in SolarWinds Service Desk- Incident is created in SolarWinds Service Desk
- Risk is created in SolarWinds Service Desk
- Solution is created in SolarWinds Service Desk
- Change is created in SolarWinds Service Desk
- Contract is created in SolarWinds Service Desk
- Hardware is created in SolarWinds Service Desk
- Problem is created in SolarWinds Service Desk
- Task is created in SolarWinds Service Desk
- Asset is created in SolarWinds Service Desk
- Release is created in SolarWinds Service Desk
2.
Send message in SMS Gateway Hub- Create incident in SolarWinds Service Desk
- Create solution in SolarWinds Service Desk
- Create contract in SolarWinds Service Desk
- Create hardware in SolarWinds Service Desk
- Create problem in SolarWinds Service Desk
- Create change in SolarWinds Service Desk
- Create asset in SolarWinds Service Desk
- Create user in SolarWinds Service Desk
- Create release in SolarWinds Service Desk
Trusted by experts at...
Ready Workflows for SMS Gateway Hub + SolarWinds Service Desk Integration
Notify teams of new incidents, alert on critical changes, send updates on problems, and keep stakeholders informed, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your SMS Gateway Hub + SolarWinds Service Desk flow
Route your IT alerts into team channels, log requests in spreadsheets, and notify support staff. Pick a combination and activate it in one click.
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Slack (4)
Slack (4) +
Jira Software Cloud (4)
Jira Software Cloud (4) +
Google Sheets (4)
Google Sheets (4) +
Gmail (4)
Gmail (4) +
Zendesk (4)
Zendesk (4) +
Microsoft Teams (4)
Microsoft Teams (4) S
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Send an SMS Gateway Hub text for every new SolarWinds Service Desk incident, and notify your team in Slack.
New SolarWinds Service Desk incidents trigger an instant text via SMS Gateway Hub and post an alert in Slack so your support team responds immediately.
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When a problem is created in SolarWinds Service Desk, send an alert via SMS Gateway Hub and post the details in Slack.
Problem records in SolarWinds Service Desk automatically trigger an SMS Gateway Hub text and a Slack notification for the engineering team.
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When a change is created in SolarWinds Service Desk, send a notification via SMS Gateway Hub and announce it in Slack.
Every change request in SolarWinds Service Desk sends an SMS Gateway Hub text and updates your change management channel in Slack.
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Use Claude to assess SolarWinds Service Desk incident priority, send an SMS Gateway Hub alert, and post the summary in Slack.
Claude analyses new SolarWinds Service Desk incidents, triggering an SMS Gateway Hub text and posting a structured brief in Slack.
Supported triggers and actions for SMS Gateway Hub and SolarWinds Service Desk
Mix and match to build the exact automation you need
SMS Gateway Hub Triggers & Actions
SolarWinds Service Desk Triggers & Actions
User is created in SolarWinds Service Desk
Triggers the automation when a new user is created
Try it → Incident is created in SolarWinds Service Desk
Triggers the automation when an incident is created
Try it → Solution is created in SolarWinds Service Desk
Triggers the automation when a solution is created
Try it → Change is created in SolarWinds Service Desk
Triggers the automation when a particular change occurs
Try it → Contract is created in SolarWinds Service Desk
Triggers the automation when a new contract is created
Try it → Hardware is created in SolarWinds Service Desk
Triggers the automation when new hardware is created
Try it → Problem is created in SolarWinds Service Desk
Triggers the automation when a new problem is created
Try it → Task is created in SolarWinds Service Desk
Triggers the automation when a new task is created
Try it → Asset is created in SolarWinds Service Desk
Triggers the automation when a new asset is created
Try it → Release is created in SolarWinds Service Desk
Triggers the automation when a new released is created
Try it → What can you automate with SMS Gateway Hub + SolarWinds Service Desk?
Streamline your IT support workflows by connecting incident triggers to instant messaging and automated record-keeping.
🚀
Send instant text alerts for new incidents
Trigger an SMS Gateway Hub text the moment an incident is created in SolarWinds Service Desk. Ensure your support team receives immediate notification of critical issues.
📋
Capture all submitted incident details
Map complete incident data including priority, category, and descriptions into your external tracking systems instead of relying on basic summaries.
🔔
Notify the right person instantly
Dispatche targeted notifications to on-call engineers and managers as soon as high-priority problems or changes occur in your service desk.
🔀
Route alerts based on incident priority
Send urgent alerts via SMS Gateway Hub for high-severity tickets while routing routine updates to standard logging channels.
🔄
Keep external logs up to date
Automatically record every new ticket, problem, or change request in your spreadsheets and databases as events happen.
📝
Create matching records without duplicates
Automatically generate corresponding tracking entries and support tickets across connected apps without manual copy-pasting.
📌
Handle status updates and changes
Trigger automated follow-ups and notifications whenever ticket states, changes, or problems are updated in SolarWinds Service Desk.
🔗
Extend your workflow to team chat apps
Connect your core pair with Slack, Microsoft Teams, or Jira to ensure cross-departmental alignment on every critical support event.
And much more...
Who is SMS Gateway Hub + SolarWinds Service Desk integration for?
IT teams and support managers connecting SMS Gateway Hub and SolarWinds Service Desk eliminate manual notification delays and keep stakeholders informed in real time.
IT Operations Managers
On-Call Support Engineers
Service Delivery Leads
Helpdesk Supervisors
Infrastructure Engineers
IT Compliance Officers
📈
IT Operations Managers
You review incident metrics and response times each week, but your tracking reports only update when someone manually exports records, so the numbers you're analyzing are always hours behind — with this integration, every new incident logs instantly and your operational data stays current.
⚡
On-Call Support Engineers
You need to act fast when critical system failures happen, but manual notification handoffs mean you find out about outages too late — with this integration, every new incident triggers an immediate text and ensures you respond without delay.
🤝
Service Delivery Leads
You answer to client stakeholders who demand immediate visibility into support ticket progress, but keeping them updated by hand leads to missed updates — with this integration, every status change sends automated alerts and keeps clients fully informed.
📊
Helpdesk Supervisors
The volume of daily service tickets is too high for anyone to keep up with by hand, leading to overlooked requests and communication gaps — with this integration, every ticket automatically dispatches alerts and maintains structured records.
🔧
Infrastructure Engineers
You own the technical resolution steps and depend on support staff to hand over accurate incident details, but manual handovers often miss critical context — with this integration, every new ticket populates technical systems instantly with complete data.
📋
IT Compliance Officers
You need a reliable history of all system changes and incidents for auditing purposes, but manual record-keeping keeps leaving gaps in your logs — with this integration, every event is tracked automatically and your audit trail remains complete.
Did you know?
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Why choose Integrately to automate SMS Gateway Hub + SolarWinds Service Desk
Build and manage your SMS Gateway Hub + SolarWinds Service Desk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect SMS Gateway Hub + SolarWinds Service Desk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions
How do I connect SMS Gateway Hub to SolarWinds Service Desk?
You can connect SMS Gateway Hub to SolarWinds Service Desk instantly using Integrately. Set up 1-click workflows or ask Integrately AI to build your automation alongside apps like Slack, Google Sheets, and Microsoft Teams.
Can I automatically send an SMS Gateway Hub text when a SolarWinds Service Desk incident is created?
Can I connect SMS Gateway Hub, SolarWinds Service Desk, and Slack?
What is a good Zapier alternative for SMS Gateway Hub and SolarWinds Service Desk?
How does SMS Gateway Hub handle messages in this integration?
Can I trigger workflows from specific SolarWinds Service Desk objects like problems and changes?
Do I need coding skills to automate SMS Gateway Hub and SolarWinds Service Desk?
Is the SMS Gateway Hub and SolarWinds Service Desk integration free?
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