SMS Gateway Hub + tawk.to Integration

Integrate SMS Gateway Hub to tawk.to in one click, or tell Integrately AI how you want each ticket handled. Notify customers instantly, log conversations, alert your team, and trigger follow-up SMS messages automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
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2.
  • SMS Gateway Hub
    Send message in SMS Gateway Hub

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Ready Workflows Ready Workflows for SMS Gateway Hub + tawk.to Integration

Alert customers when chats end, notify support teams on new tickets, send automated texts from transcripts, and keep records updated, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - SMS Gateway Hub integration. Whenever a new ticket is created in tawk.to, you will immediately receive a message in SMS Gateway Hub notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic SMS Gateway Hub messages for new tawk.to tickets today - your customers will appreciate it!
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tawk.to + SMS Gateway Hub Integration

Send SMS Gateway Hub message for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a SMS Gateway Hub message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic SMS Gateway Hub message today. Your future self will thank you.
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Connect more apps to your SMS Gateway Hub + tawk.to flow

Sync your live chat data with CRM systems, spreadsheets, support desks, and messaging tools to keep every team aligned. Pick a combination and activate it in one click.

SMS Gateway Hub
tawk.to
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
ZendeskZendesk (4)
+
GmailGmail (4)
+
SlackSlack (4)
T
S
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When a tawk.to ticket is created, create a customer in Shopify and send an SMS via SMS Gateway Hub
New tawk.to tickets immediately create a customer profile in Shopify while sending an instant confirmation text through SMS Gateway Hub.
T
S
S
When a tawk.to chat has ended, create a draft order in Shopify and notify the customer via SMS Gateway Hub
Completed live chats turn into Shopify draft orders instantly, followed by an SMS Gateway Hub text confirmation.
T
S
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When a tawk.to transcript is created, search for the customer in Shopify and send an SMS update via SMS Gateway Hub
Store chat transcripts in Shopify customer notes and send a summary text through SMS Gateway Hub.
T
S
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When a tawk.to chat has started, update the customer record in Shopify and send a welcome text via SMS Gateway Hub
Active chats update customer timelines in Shopify while SMS Gateway Hub delivers an instant greeting.

Supported triggers and actions for SMS Gateway Hub and tawk.to

Mix and match to build the exact automation you need

SMS Gateway Hub
SMS Gateway Hub Triggers & Actions
No trigger is available
Send message in SMS Gateway Hub
Delivers a message to a designated recipient
Try it →
tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available

What can you automate with SMS Gateway Hub + tawk.to?

Turn live chat events and support tickets into automated text messages and synchronized records.

What you can automate?
💬
Trigger SMS messages from support tickets
Send an automated text via SMS Gateway Hub the moment a new ticket is created in tawk.to, keeping clients informed immediately.
📊
Capture every submitted chat field
Map visitor details and inquiry notes from tawk.to straight into your destination logs without missing custom attributes.
🔔
Alert your team instantly on new chats
Notify staff channels whenever a chat has started in tawk.to so agents can respond without delay.
🔀
Route workflows based on ticket urgency
Send different text messages or create specific priority tasks depending on the details submitted in your tawk.to chat.
🔄
Keep records updated as chats conclude
Update tracking sheets or customer databases automatically the moment a tawk.to chat has ended.
📝
Log conversation transcripts automatically
Store full chat transcripts in your preferred database or CRM to maintain a complete history of customer interactions.
⏱️
Handle later status changes and follow-ups
Trigger follow-up text messages when support tickets are solved or when chat sessions reach a conclusion.
🔌
Extend flows to popular team apps
Connect your tawk.to and SMS Gateway Hub workflows with Slack, Google Sheets, HubSpot, or Zendesk in one click.
And much more...

Who is SMS Gateway Hub + tawk.to integration for?

Customer support teams and operations managers use this integration to eliminate manual ticket logging and ensure instant mobile communication with clients.

Support operations managers
Support operations managers
Live chat agents
Live chat agents
Client success leads
Client success leads
Customer support teams
Customer support teams
Sales account owners
Sales account owners
Quality assurance leads
Quality assurance leads
📈
Support operations managers
You review support throughput reports each week but your spreadsheet tracking only updates when tickets are manually exported, so the volume metrics you rely on are always hours behind — this integration means every new ticket lands in your logs instantly and your data stays current.
Live chat agents
You need to follow up with website visitors immediately after live conversations end, but switching between tabs to send manual texts causes delayed responses — automating both apps means every closed chat triggers an instant SMS Gateway Hub message without manual copying.
🤝
Client success leads
You answer to stakeholders who demand real-time visibility into customer inquiries and issue resolution rates, but compiling manual summaries leaves gaps — with this integration, every tawk.to ticket update automatically syncs to your shared destination logs.
🔄
Customer support teams
The volume of live chat transcripts and incoming tickets is too high for anyone to keep up with by hand, leading to missed customer follow-ups — connecting these apps means every interaction is logged and acknowledged without manual intervention.
🎯
Sales account owners
You own the next step after a website visitor submits an inquiry, but you depend on support reps to hand over details manually, causing lost leads — this integration means every tawk.to ticket creates CRM records and alerts instantly.
📋
Quality assurance leads
You need a reliable history of all customer interactions for compliance and training, but you keep finding missing conversation logs in your archive — automating both apps means every chat transcript is recorded accurately every time.
Our team

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Why choose Integrately to automate SMS Gateway Hub + tawk.to

Build and manage your SMS Gateway Hub + tawk.to automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SMS Gateway Hub + tawk.to with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect SMS Gateway Hub to tawk.to?
Frequently Asked Questions
You can connect SMS Gateway Hub to tawk.to in 1 click using ready-made templates on Integrately. Link your accounts, select your trigger event like a new support ticket, and let Integrately AI configure the automation for your team.
Can I automatically send SMS text messages when a tawk.to chat ends?
Frequently Asked Questions
Can I connect SMS Gateway Hub, tawk.to, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for SMS Gateway Hub and tawk.to?
Frequently Asked Questions
How does SMS Gateway Hub handle message delivery in these workflows?
Frequently Asked Questions
Can tawk.to chat transcripts be stored automatically?
Frequently Asked Questions
Do I need coding skills to automate SMS Gateway Hub and tawk.to?
Frequently Asked Questions
Is the SMS Gateway Hub and tawk.to integration free?
Frequently Asked Questions
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You Can Also Connect SMS Gateway Hub or tawk.to With 1500+ Other Apps

SMS Gateway Hub
Popular SMS Gateway Hub Integrations
Connect SMS Gateway Hub to CRMs, messaging platforms, and notification tools to keep your mobile communication synchronized.
tawk.to
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