SMS Gateway Hub + Twilio Integration

Integrate SMS Gateway Hub to Twilio in one click, or tell Integrately AI how you want each message handled. Receive messages in Twilio, trigger SMS Gateway Hub delivery, and keep your communication logs current automatically.

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1.
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
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2.
  • SMS Gateway Hub
    Send message in SMS Gateway Hub
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

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Ready Workflows Ready Workflows for SMS Gateway Hub + Twilio Integration

Forward incoming texts, trigger bulk messages, update communication records, and alert your team, all in just one click.

Most popular automationmost-popular-automations
Twilio + SMS Gateway Hub Integration

Send message from SMS Gateway Hub for new sms received in Twilio

There are many reasons why you would want to send an message in SMS Gateway Hub when a text message is received in Twilio.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of sms.

No matter what your reason, setting up message notifications for incoming sms is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your SMS Gateway Hub + Twilio flow

Connect messaging, e-commerce, support, and marketing tools to extend your communication workflows. Pick a combination and activate it in one click.

SMS Gateway Hub
Twilio
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ShopifyShopify (8)
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ZendeskZendesk (8)
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MailchimpMailchimp (8)
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CalendlyCalendly (8)
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StripeStripe (8)
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SlackSlack (8)
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When an SMS is received in Twilio, create a Shopify customer and send a notification in SMS Gateway Hub.
New customer leads arriving via Twilio texts instantly create Shopify profiles and trigger SMS Gateway Hub notices without manual data entry.
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When a Shopify order is created, send an SMS in Twilio and send a confirmation in SMS Gateway Hub.
Shopify orders trigger instant Twilio SMS dispatch and SMS Gateway Hub delivery logging so communication runs without friction.
S
T
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When a Shopify order is fulfilled, send a WhatsApp message in Twilio and send a status update in SMS Gateway Hub.
Fulfilled Shopify orders trigger automated Twilio WhatsApp alerts and SMS Gateway Hub status logs instantly.
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Create a Shopify customer for every Twilio recording available and send a log in SMS Gateway Hub.
New Twilio call recordings automatically generate Shopify customer records and SMS Gateway Hub confirmation logs.
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If a Shopify order exceeds high value threshold, send an SMS in Twilio and send an alert in SMS Gateway Hub.
High-value Shopify purchases trigger priority Twilio SMS notices and immediate SMS Gateway Hub alerts.
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T
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When a Shopify order is refunded, call phone in Twilio and send a cancellation notice in SMS Gateway Hub.
Refunded Shopify orders initiate automated Twilio calls and SMS Gateway Hub cancellation records instantly.
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T
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Use Claude to analyse every new Shopify order, send a WhatsApp message in Twilio, and send a summary in SMS Gateway Hub.
Claude evaluates incoming Shopify orders, triggering targeted Twilio WhatsApp messages and SMS Gateway Hub summaries.
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T
S
A
When a Shopify order is created, send an SMS in Twilio, send a message in SMS Gateway Hub, and create a task in Asana.
New Shopify orders trigger Twilio SMS notices, SMS Gateway Hub message logs, and Asana fulfillment tasks.

Supported triggers and actions for SMS Gateway Hub and Twilio

Mix and match to build the exact automation you need

SMS Gateway Hub
SMS Gateway Hub Triggers & Actions
No trigger is available
Send message in SMS Gateway Hub
Delivers a message to a designated recipient
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Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
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SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
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Recording is available in Twilio
Triggers the automation when a recording is available
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Call status is changed in Twilio
Triggers the automation when call details are modified
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Call is finished in Twilio
Triggers the automation when a call is finished
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Phone number is added in Twilio
Triggers the automation when a phone number is added
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Transcription is available in Twilio
Triggers the automation when a transcription is available
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Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Get message medias in Twilio
Try it →
Get message media by id in Twilio
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
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Call phone in Twilio
Initiates a phone call to a phone number
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Get call details by id in Twilio
Try it →

What can you automate with SMS Gateway Hub + Twilio?

Streamline your communication pipelines by connecting SMS Gateway Hub triggers and Twilio operational workflows into unified, automated sequences.

What you can automate?
💬
Trigger SMS Gateway Hub messages on Twilio SMS events
Automatically send and log messages in SMS Gateway Hub the moment an SMS is received or sent in Twilio, removing manual delays.
📋
Capture every submitted message detail and call media
Map incoming message medias, transcriptions, and call details into structured logs instead of copying communication data by hand.
🚨
Alert the right team member immediately upon receipt
Notify designated staff instantly via SMS or WhatsApp when a new customer text or call status change occurs in Twilio.
🔀
Route communications based on submitted message fields
Trigger different Twilio actions or SMS Gateway Hub templates depending on keywords or priority indicators found in incoming texts.
🔄
Keep communication status records continuously updated
Synchronize call statuses, finished call logs, and phone number additions across your entire communication stack in real time.
➕
Add or update records instead of creating duplicates
Match existing message history and contact details to ensure communication threads remain consolidated and clean.
⏱️
Handle later status changes like finished calls and recordings
Trigger automated follow-up messages when call recordings become available or call statuses change to finished.
🔌
Extend communication workflows to Slack channels
Connect your core messaging pair with Slack to post instant team notifications whenever communication events occur.
And much more...

Who is SMS Gateway Hub + Twilio integration for?

Operations teams, support managers, and marketers looking to eliminate manual communication logging and streamline multichannel customer outreach.

Data analysts
Data analysts
Support dispatchers
Support dispatchers
Account managers
Account managers
High-volume senders
High-volume senders
Operations coordinators
Operations coordinators
Compliance officers
Compliance officers
📈
Data analysts
You're reviewing communication logs in SMS Gateway Hub, but the reports only update when someone manually exports text logs, so the delivery counts you're tracking are always a few hours behind — with this integration, every message event flows instantly and your delivery stats stay current.
⚡
Support dispatchers
You're monitoring customer messages in SMS Gateway Hub, but urgent requests sit unnoticed until someone checks the inbox manually, so customers wait too long for a response — automating both apps means every incoming text immediately triggers Twilio calls and instant alerts so you never miss a critical issue.
🤝
Account managers
You're sending status updates via SMS Gateway Hub, but clients keep asking for delivery confirmations because updates aren't logged in real time, so you spend hours answering status check emails — integrating these apps means every message delivery is tracked instantly and your client communication remains fully transparent.
📈
High-volume senders
You're managing bulk campaigns in SMS Gateway Hub, but tracking delivery statuses across thousands of recipients by hand creates massive blind spots in campaign tracking — with this integration, every Twilio call and message event is captured automatically and your campaign logs stay completely up to date.
🔄
Operations coordinators
You're handling customer communications in SMS Gateway Hub, but handoffs between text logs and telecom updates require manual data transfer, so teams act on outdated customer records — connecting these apps means every message and call status syncs instantly and downstream teams always have the right context.
📋
Compliance officers
You're auditing communication records in SMS Gateway Hub, but missing timestamps and unlogged carrier events leave compliance gaps in your audit trail — this integration means every message and transcription is recorded reliably and your compliance history has zero gaps.
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Why choose Integrately to automate SMS Gateway Hub + Twilio

Build and manage your SMS Gateway Hub + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SMS Gateway Hub + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect SMS Gateway Hub to Twilio?
Frequently Asked Questions
You can connect SMS Gateway Hub to Twilio in just 1 click using ready templates or Integrately AI. It integrates smoothly with tools like Shopify, Zendesk, and Slack.
How do I trigger SMS Gateway Hub messages when an SMS is received in Twilio?
Frequently Asked Questions
Can I connect SMS Gateway Hub, Twilio, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for SMS Gateway Hub and Twilio?
Frequently Asked Questions
How does SMS Gateway Hub handle message delivery data in automations?
Frequently Asked Questions
How does Twilio handle call statuses and transcriptions in automations?
Frequently Asked Questions
Can I automate SMS Gateway Hub and Twilio without coding?
Frequently Asked Questions
Is the SMS Gateway Hub and Twilio integration free?
Frequently Asked Questions
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You Can Also Connect SMS Gateway Hub or Twilio With 1500+ Other Apps

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Twilio
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