SMS Gateway Hub + WhatsApp Integration

Integrate SMS Gateway Hub to WhatsApp in one click, or tell Integrately AI how you want each message handled. Receive incoming messages, trigger SMS notifications, log conversations, and alert your team instantly.

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1.
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • SMS Gateway Hub
    Send message in SMS Gateway Hub
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for SMS Gateway Hub + WhatsApp Integration

Receive messages, send text updates, log interactions, alert your team, and trigger follow-ups, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + SMS Gateway Hub Integration

Send message from SMS Gateway Hub for new message received in WhatsApp

There are many reasons why you would want to send an message in SMS Gateway Hub when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your SMS Gateway Hub + WhatsApp flow

Sync customer conversations with your CRM, update spreadsheets, and notify your support team the moment new messages arrive. Pick a combination and activate it in one click.

SMS Gateway Hub
WhatsApp
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ShopifyShopify (4)
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Google SheetsGoogle Sheets (4)
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GmailGmail (3)
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StripeStripe (3)
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CalendlyCalendly (3)
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SlackSlack (3)
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When a new Shopify order is created, send a confirmation message in WhatsApp and dispatch an SMS via SMS Gateway Hub.
New Shopify order details trigger immediate customer notifications across WhatsApp and SMS Gateway Hub, so buyers receive instant purchase confirmations.
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If a Shopify order is paid, send a template message in WhatsApp and dispatch an alert via SMS Gateway Hub.
Paid Shopify orders trigger automated WhatsApp updates and SMS Gateway Hub alerts without manual delay.
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When a Shopify customer is created, send a welcome message in WhatsApp and a greeting via SMS Gateway Hub.
New Shopify customers receive an automated welcome message on WhatsApp and an SMS greeting via SMS Gateway Hub immediately.
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When a Shopify fulfillment is created, send a shipping update in WhatsApp and an SMS notice via SMS Gateway Hub.
Fulfillment updates in Shopify instantly trigger tracking notifications in WhatsApp and SMS Gateway Hub.

Supported triggers and actions for SMS Gateway Hub and WhatsApp

Mix and match to build the exact automation you need

SMS Gateway Hub
SMS Gateway Hub Triggers & Actions
No trigger is available
Send message in SMS Gateway Hub
Delivers a message to a designated recipient
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with SMS Gateway Hub + WhatsApp?

Streamline your customer communications, synchronize messaging channels, and eliminate manual data entry between SMS Gateway Hub and WhatsApp.

What you can automate?
💬
Synchronize WhatsApp messages with SMS notifications
Trigger automated SMS dispatches via SMS Gateway Hub the moment customer messages are received in WhatsApp, ensuring multi-channel delivery without manual effort.
📋
Capture every submitted customer field
Map all incoming customer inquiry data from WhatsApp into your tracking sheets and databases instead of copying details by hand.
🔔
Alert your support team instantly
Notify team channels in Slack or send backup text alerts the second a high-priority customer message arrives on WhatsApp.
🔀
Route messages based on customer content
Send different message templates or assign urgent inquiries to specific team workflows depending on keywords in the incoming WhatsApp chat.
🔄
Keep all communication records updated
Update customer contact records and message logs across your entire software stack automatically as conversations progress.
🛡️
Prevent duplicate records and messages
Check existing customer databases before sending automated SMS or WhatsApp templates to avoid redundant outreach.
💳
Automate transactional notices and receipts
Send instant payment confirmations, shipping updates, and booking receipts across WhatsApp and SMS the moment transactions occur.
🔌
Connect messaging flows with your CRM and tools
Extend your SMS Gateway Hub and WhatsApp workflows to Shopify, Google Sheets, Gmail, Stripe, and other essential business apps.
And much more...

Who is SMS Gateway Hub + WhatsApp integration for?

Operations, support, and marketing teams use SMS Gateway Hub and WhatsApp automation to eliminate manual messaging delays and keep customer communication synchronized.

Performance marketers
Performance marketers
Customer support managers
Customer support managers
Client success teams
Client success teams
Sales representatives
Sales representatives
Operations coordinators
Operations coordinators
Compliance officers
Compliance officers
📈
Performance marketers
You're running outbound messaging campaigns across multiple channels but your campaign tracking reports only update when someone manually exports delivery logs, so the metrics you're optimising against are always a few hours behind — with this integration, every delivery event and reply is captured instantly and your data stays current.
⚡
Customer support managers
You need to act fast when urgent client queries arrive, but messages scattered across WhatsApp and SMS get lost in unorganized queues until it's too late — automating both apps means incoming chats immediately trigger team alerts and customer acknowledgments without manual delay.
📋
Client success teams
You answer to external clients who want immediate confirmation after every payment or booking, but manual notification steps cause frustrating communication gaps — this integration means every transaction or schedule change triggers instant messaging updates across WhatsApp and SMS.
👥
Sales representatives
The volume of inbound customer inquiries is too high for anyone to keep up with by hand, leading to missed follow-ups and lost prospects — connecting these apps means incoming leads and messages automatically receive prompt replies and team assignments without manual sorting.
🔄
Operations coordinators
You own the fulfillment stage and depend on someone upstream to hand over order and payment details before you can message clients, causing workflow bottlenecks — automating both apps means fulfillment updates instantly trigger customer notifications and internal logs.
🛡️
Compliance officers
You need a reliable history of all customer communications for auditing purposes, but keep finding gaps where manual records were missed — with this integration, every WhatsApp message and SMS transaction is logged automatically into your systems.
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Why choose Integrately to automate SMS Gateway Hub + WhatsApp

Build and manage your SMS Gateway Hub + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SMS Gateway Hub + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect SMS Gateway Hub to WhatsApp?
Frequently Asked Questions
You can connect SMS Gateway Hub to WhatsApp in 1-click using ready-made templates or Integrately AI. Link your accounts, select your preferred workflow alongside tools like Google Sheets, Gmail, or Slack, and start automating instantly.
Can I automatically send SMS Gateway Hub texts when a WhatsApp message is received?
Frequently Asked Questions
Can I connect SMS Gateway Hub, WhatsApp, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for SMS Gateway Hub and WhatsApp?
Frequently Asked Questions
How are message delivery rates handled in SMS Gateway Hub?
Frequently Asked Questions
Can I use WhatsApp Cloud API templates within my workflows?
Frequently Asked Questions
Do I need coding skills to build SMS Gateway Hub and WhatsApp automations?
Frequently Asked Questions
Is the SMS Gateway Hub and WhatsApp integration free?
Frequently Asked Questions
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