SMTP + WhatsApp Integration

Integrate SMTP to WhatsApp in one click, or tell Integrately AI how you want each message handled. Send emails, reply via WhatsApp, update customer records, and alert your team automatically.

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1.
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • SMTP
    Send email in SMTP
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for SMTP + WhatsApp Integration

Send emails from incoming messages, route enquiries, update records, and notify your support team, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + SMTP Integration

Send email from SMTP for new message received in WhatsApp

There are many reasons why you would want to send an email in SMTP when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Connect more apps to your SMTP + WhatsApp flow

Teams often want to log conversations, create tasks, and sync customer details right after a message arrives and an email goes out. Pick a combination and activate it in one click.

SMTP
WhatsApp
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ShopifyShopify (3)
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CalendlyCalendly (3)
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GmailGmail (3)
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StripeStripe (3)
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SlackSlack (3)
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NotionNotion (3)
W
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When a message is received in WhatsApp, create a customer in Shopify and send an email in SMTP
Incoming WhatsApp messages instantly create a customer profile in Shopify while sending a confirmation email via SMTP.
W
S
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When a message is received in WhatsApp, create an order in Shopify and send an email in SMTP
Turn WhatsApp orders into Shopify records and dispatch confirmation emails through SMTP without manual effort.
W
S
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When a message is received in WhatsApp, update customer details in Shopify and send an email in SMTP
Keep Shopify customer profiles updated from WhatsApp conversations while notifying stakeholders via SMTP.

Supported triggers and actions for SMTP and WhatsApp

Mix and match to build the exact automation you need

SMTP
SMTP Triggers & Actions
No trigger is available
Send email in SMTP
Sends an email to a recipient
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
Try it →
Send message in WhatsApp
Delivers a message to a designated recipient
Try it →

What can you automate with SMTP + WhatsApp?

Streamline your communication workflows by connecting email delivery and messaging automation into a single process.

What you can automate?
✉️
Send emails from incoming WhatsApp messages
Trigger automated emails in SMTP instantly whenever a new message is received in WhatsApp. Keep your email records synchronised with live chat conversations.
📋
Capture every submitted chat field
Map available WhatsApp message details into separate SMTP email fields instead of generic text blocks. Your email archives become much more useful for review and follow-up.
🔔
Tell the right person immediately
Notify your team the moment a customer sends a message on WhatsApp by dispatching an instant alert email through SMTP.
🔀
Route based on submitted message content
Send different email templates or route notices based on specific keywords or fields submitted in the WhatsApp chat.
🔄
Keep email records up to date as chats progress
Ensure your SMTP email logs reflect the latest status updates and replies coming from ongoing WhatsApp conversations.
👥
Prevent duplicate records across systems
Check existing records before logging new WhatsApp interactions via SMTP to keep your database clean and organized.
⏱️
Handle later communication status changes
Automate follow-up actions and status updates when chat inquiries move from pending to resolved or paid.
🔌
Extend your workflow to Slack
Connect SMTP and WhatsApp with Slack to post team alerts and log customer messages in your channels automatically.
And much more...

Who is SMTP + WhatsApp integration for?

Teams managing customer communications across email and messaging find this integration essential for speeding up responses and keeping records aligned.

Performance marketers
Performance marketers
Customer support leads
Customer support leads
Account managers
Account managers
Sales operations teams
Sales operations teams
Project coordinators
Project coordinators
Operations directors
Operations directors
📈
Performance marketers
You're running campaigns across multiple messaging channels but your email tracking only updates when someone manually exports messages, so the delivery counts you're reviewing are always a few hours behind — this integration means every new message triggers an email log instantly and your records stay current.
⚡
Customer support leads
You need to act fast on client enquiries, but incoming WhatsApp messages sit unread until someone checks the inbox manually — automating both apps means every message dispatches an email alert instantly and response times improve.
🤝
Account managers
You answer to clients who want to see immediate progress updates, but manual email follow-ups always lag behind chat conversations — connecting these apps means every message interaction triggers an email summary and client reports stay up to date.
📊
Sales operations teams
The message volume is too high for anyone to keep up by hand, leading to missed leads and delayed email notifications — this integration means every incoming chat automatically dispatches an email record without manual effort.
🔄
Project coordinators
You own the next step and depend on someone upstream to hand over chat details, but manual forwarding causes constant bottlenecks — automating both apps means every client message triggers an immediate email handoff.
🗂️
Operations directors
You need a reliable communication history and keep finding gaps where chat messages weren't recorded in email archives — connecting these apps means every single interaction is logged automatically and audit gaps disappear.
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Why choose Integrately to automate SMTP + WhatsApp

Build and manage your SMTP + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SMTP + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect SMTP to WhatsApp?
Frequently Asked Questions
You can connect SMTP and WhatsApp in one click using ready templates on Integrately. With 42,000+ active users and 1,500+ integrations, you can also connect Shopify, Calendly, and Gmail easily. Ask Integrately AI to build the automation for you.
Can I automatically send an email in SMTP when a WhatsApp message is received?
Frequently Asked Questions
Can I connect SMTP, WhatsApp, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for SMTP and WhatsApp?
Frequently Asked Questions
How does SMTP handle email delivery in this integration?
Frequently Asked Questions
How does WhatsApp handle incoming messages here?
Frequently Asked Questions
Can I automate SMTP and WhatsApp without coding?
Frequently Asked Questions
Is the SMTP and WhatsApp integration free?
Frequently Asked Questions
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Want to automate something else in your workflow?

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