SolarWinds Service Desk + Trello Integration

Integrate SolarWinds Service Desk to Trello in one click, or tell Integrately AI how you want each incident handled. Assign tasks, track progress across boards, alert your team, and trigger follow-ups automatically.

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1.
  • SolarWinds Service Desk
    User is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Incident is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Risk is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Solution is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Change is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Contract is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Hardware is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Problem is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Task is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Asset is created in SolarWinds Service Desk
  • SolarWinds Service Desk
    Release is created in SolarWinds Service Desk
  • Trello
    Card is created in Trello
  • Trello
    Card is moved to list in Trello Instant
  • Trello
    Card is updated in Trello Instant
  • Trello
    Comment is added to a card in Trello
  • Trello
    Card is archived in Trello
  • Trello
    Label is added to card in Trello Instant
  • Trello
    Notification is created in Trello
  • Trello
    Checklist is created in Trello
  • Trello
    Activity is created in Trello Instant
  • Trello
    Member is added to card in Trello
  • Trello
    Board is added in Trello
  • Trello
    Label is created in Trello
  • Trello
    Attachments is added to card in Trello
  • Trello
    List is created in Trello
Arrow Right
2.
  • SolarWinds Service Desk
    Create incident in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create solution in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create contract in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create hardware in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create problem in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create change in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create asset in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create user in SolarWinds Service Desk
  • SolarWinds Service Desk
    Create release in SolarWinds Service Desk
  • Trello
    Find card in Trello
  • Trello
    Get checklist item by id in Trello
  • Trello
    Find checklist item in Trello
  • Trello
    Get board by ID in Trello
  • Trello
    Get label by ID in Trello
  • Trello
    Get list by ID in Trello
  • Trello
    Get member by ID in Trello
  • Trello
    Get organization by ID in Trello
  • Trello
    Create card in Trello
  • Trello
    Update card in Trello
  • Trello
    Move card to list in Trello
  • Trello
    Add member to card in Trello
  • Trello
    Archive card in Trello
  • Trello
    Get attachments of card in Trello
  • Trello
    Get card by ID in Trello
  • Trello
    Create board in Trello
  • Trello
    Search board in Trello
  • Trello
    Copy board in Trello
  • Trello
    Close board in Trello
  • Trello
    Create checklist Item in Trello
  • Trello
    Add attachment to card in Trello
  • Trello
    Complete checklist Item in card in Trello
  • Trello
    Search list on board in Trello
  • Trello
    Create custom field in Trello
  • Trello
    Assign member to board in Trello
  • Trello
    Search member in Trello
  • Trello
    Add checklist to card in Trello
  • Trello
    Find checklist in Trello
  • Trello
    Delete checklist in card in Trello
  • Trello
    Create list in Trello
  • Trello
    Create comment in Trello
  • Trello
    Add label to card in Trello
  • Trello
    Add existing label to card in Trello
  • Trello
    Remove label in Trello
  • Trello
    Add label to board in Trello
  • Trello
    Find label on board in Trello

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Ready WorkflowsReady Workflows   for SolarWinds Service Desk + Trello Integration

Capture incidents, create corresponding cards, organise project boards, alert your team, and send status updates, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your SolarWinds Service Desk + Trello flow

Streamline IT service management by syncing project boards with messaging platforms, documentation tools, and cloud storage. Pick a combination and activate it in one click.

SolarWinds Service Desk
Trello
+
SlackSlack (4)
+
Jira Software CloudJira Software Cloud (3)
+
ZendeskZendesk (3)
+
ConfluenceConfluence (3)
+
Google DriveGoogle Drive (3)
+
Microsoft TeamsMicrosoft Teams (3)
S
T
S
Create a Trello card when an incident is logged in SolarWinds Service Desk, and notify your support channel in Slack
New SolarWinds Service Desk incidents instantly generate a Trello card and alert your Slack channel, ensuring technicians never miss a ticket.
T
S
S
When a Trello card is moved to done, create a solution in SolarWinds Service Desk and announce it in Slack
Completed Trello tasks automatically record solutions in SolarWinds Service Desk and broadcast the update on Slack.
S
T
S
If a SolarWinds Service Desk incident is high priority, create an urgent Trello card and ping the engineering lead on Slack
Critical SolarWinds Service Desk incidents route directly to priority Trello boards with immediate Slack notifications.
S
T
S
Use Claude to summarise SolarWinds Service Desk incident notes, create a Trello card, and post the brief in Slack
AI-generated incident summaries populate Trello boards and notify your team on Slack automatically.

Supported triggers and actions for SolarWinds Service Desk and Trello

Mix and match to build the exact automation you need

SolarWinds Service Desk
SolarWinds Service Desk Triggers & Actions
User is created in SolarWinds Service Desk
Triggers the automation when a new user is created
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Incident is created in SolarWinds Service Desk
Triggers the automation when an incident is created
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Risk is created in SolarWinds Service Desk
Triggers the automation when a risk is created
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Solution is created in SolarWinds Service Desk
Triggers the automation when a solution is created
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Change is created in SolarWinds Service Desk
Triggers the automation when a particular change occurs
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Contract is created in SolarWinds Service Desk
Triggers the automation when a new contract is created
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Hardware is created in SolarWinds Service Desk
Triggers the automation when new hardware is created
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Problem is created in SolarWinds Service Desk
Triggers the automation when a new problem is created
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Task is created in SolarWinds Service Desk
Triggers the automation when a new task is created
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Asset is created in SolarWinds Service Desk
Triggers the automation when a new asset is created
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Release is created in SolarWinds Service Desk
Triggers the automation when a new released is created
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Create incident in SolarWinds Service Desk
Generates a new incident report
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Create solution in SolarWinds Service Desk
Logs a new solution
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Create contract in SolarWinds Service Desk
Generates a contract document based on particular criteria
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Create hardware in SolarWinds Service Desk
Logs new hardware into the system
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Create problem in SolarWinds Service Desk
Logs a new problem
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Create change in SolarWinds Service Desk
Logs a new change
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Create asset in SolarWinds Service Desk
Generates a new asset
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Create user in SolarWinds Service Desk
Generates a new user account
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Create release in SolarWinds Service Desk
Logs a new release
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Trello
Trello Triggers & Actions
Card is created in Trello
Triggers the automation when a card is archived
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Instant
Card is moved to list in Trello
Triggers the automation when a card is moved to a list
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Instant
Card is updated in Trello
Triggers the automation when a card is updated
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Comment is added to a card in Trello
Triggers the automation when a comment is added to any card
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Card is archived in Trello
Triggers the automation when a card is archived
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Instant
Label is added to card in Trello
Triggers the automation when any card is labelled
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Notification is created in Trello
Triggers the automation when a notification is created
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Checklist is created in Trello
Triggers the automation when a new checklist is created
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Instant
Activity is created in Trello
Triggers the automation when a new activity is created
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Member is added to card in Trello
Triggers the automation when a member is assigned to a card
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Board is added in Trello
Triggers the automation when a new board is added
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Label is created in Trello
Triggers the automation when a new label is created
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Attachments is added to card in Trello
Triggers the automation when a file or document is attached to a card
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List is created in Trello
Triggers the automation when a new list is created
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Find card in Trello
Locates a card within the application
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Get checklist item by id in Trello
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Find checklist item in Trello
Searches and locates a item in the checklist
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Get board by ID in Trello
Retrieve board by ID
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Get label by ID in Trello
Retrieve label by ID
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Get list by ID in Trello
Retrieve list by ID
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Get member by ID in Trello
Retrieve member by ID
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Get organization by ID in Trello
Retrieve organization by ID
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Create card in Trello
Generates a new card for a task
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Update card in Trello
Updates the information on the selected card
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Move card to list in Trello
Relocates a particular card to a list
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Add member to card in Trello
Assigns a team member to a task card
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Archive card in Trello
Move card to an archive section for future reference
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Get attachments of card in Trello
Retrieves attachments associated with a card
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Get card by ID in Trello
Retrieves a card using its id
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Create board in Trello
Generates a new board
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Search board in Trello
Searches for a board
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Copy board in Trello
Duplicate the entire content of the current board
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Close board in Trello
Close an existing board
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Create checklist Item in Trello
Generates a checklist item in a particular checklist
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Add attachment to card in Trello
Adds an attachment to a card in the particular project or board
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Complete checklist Item in card in Trello
Mark a checklist item as complete in a card
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Search list on board in Trello
Searches for a list in a board
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Create custom field in Trello
Creates a new marketing campaign
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Assign member to board in Trello
Adds a member to a designated board
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Search member in Trello
Searches for a member with
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Add checklist to card in Trello
Adds a checklist with tasks to a card
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Find checklist in Trello
Locate and access a predefined checklist with
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Delete checklist in card in Trello
Removes the entire checklist from the particular card
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Create list in Trello
Generates a new list
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Create comment in Trello
Generates a new comment
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Add label to card in Trello
Adds a label to a card in the particular list
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Add existing label to card in Trello
Adds an existing label to a card
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Remove label in Trello
Removes a label
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Add label to board in Trello
Creates a label on a board
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Find label on board in Trello
Locate and extract label information from a board
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What can you automate with SolarWinds Service Desk + Trello?

Eliminate manual data transfer by connecting your IT service desk events directly to visual project boards.

What you can automate?
🎯
Create Trello cards from new incidents
Automatically generate a new Trello card every time an incident is created in SolarWinds Service Desk. Ensure engineering and support teams immediately see incoming workload without manual copying.
📝
Capture every incident detail and custom field
Map all submitted description fields, priority ratings, and requester notes from SolarWinds Service Desk into separate Trello card attributes. Your project boards become rich sources for review and troubleshooting.
🔔
Alert teams the moment tickets arrive
Notify your support staff instantly via messaging apps whenever a critical SolarWinds Service Desk ticket triggers a new Trello task. Eliminate delays in technician assignment and initial triage.
🔀
Route tasks based on incident priority
Send high-priority incidents to urgent project lists in Trello while routing standard tickets to general queues. Tailor your workflows based on actual ticket severity and department ownership.
🔄
Keep boards synchronized as issues evolve
Update Trello card statuses automatically whenever incident parameters change in SolarWinds Service Desk. Maintain accurate progress tracking without manual checklist management.
🔍
Find and update existing records
Search for matching Trello cards before creating new entries to prevent duplicates. Update existing records with fresh status data from SolarWinds Service Desk automatically.
🏁
Handle task completion and resolution
Trigger automated archiving or list movement in Trello when solutions are recorded in SolarWinds Service Desk. Keep your active project boards clean and focused on pending work.
💬
Extend your workflow to Slack
Combine SolarWinds Service Desk and Trello with Slack to announce major incident card creations to your entire engineering channel. Keep all stakeholders informed in real time.
And much more...

Who is SolarWinds Service Desk + Trello integration for?

Connecting SolarWinds Service Desk and Trello bridges IT service management with visual project execution, ensuring technical teams and project managers stay perfectly aligned on active tickets and workloads.

IT Operations Directors
IT Operations Directors
Helpdesk Support Managers
Helpdesk Support Managers
IT Project Coordinators
IT Project Coordinators
Service Desk Technicians
Service Desk Technicians
Engineering Team Leads
Engineering Team Leads
IT Compliance Officers
IT Compliance Officers
📈
IT Operations Directors
You're reviewing incident metrics and resolution speed each week, but your project boards only update when engineers manually copy over closed tickets, so the backlog counts you're reporting against are always hours behind — with this integration, every new incident lands in Trello instantly and your operational metrics stay current.
Helpdesk Support Managers
You need to dispatch critical technical issues to project squads the moment they appear, but manual handoffs cause bottlenecks where urgent tickets sit unnoticed in your service desk — with this integration, every high-priority incident triggers a Trello card immediately and your response times drop.
📋
IT Project Coordinators
You answer to department heads who want to see live progress on infrastructure upgrades, but tracking down status updates across disparate ticket queues leaves you guessing — with this integration, every service desk change automatically populates your project boards and your stakeholder reporting is always accurate.
🔄
Service Desk Technicians
The daily volume of incoming tickets and change requests is too high for anyone to keep up by hand, leading to missed tasks and duplicated project cards — with this integration, every service desk event flows straight into your Trello boards without manual data entry.
👥
Engineering Team Leads
You own the software development phase and depend on IT support upstream to hand over bug reports and change schedules cleanly, but manual handovers are often incomplete — with this integration, every SolarWinds Service Desk problem populates your Trello backlog with full technical context.
🗂️
IT Compliance Officers
You need a reliable audit history of every hardware asset and service contract, but manual record-keeping keeps finding gaps between your service desk and project tracking tools — with this integration, every contract and asset creates an unalterable audit trail across both platforms.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate SolarWinds Service Desk + Trello

Build and manage your SolarWinds Service Desk + Trello automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect SolarWinds Service Desk + Trello with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
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in $19.99
Integrately
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2,000 Tasks
in $19.99

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Frequently Asked Questions

How do I connect SolarWinds Service Desk to Trello?
Frequently Asked Questions
You can connect SolarWinds Service Desk to Trello in one click using ready templates on Integrately, or use Integrately AI to build custom multi-step workflows with apps like Slack and Jira Software Cloud.
Can I automatically create Trello cards from SolarWinds Service Desk incidents?
Frequently Asked Questions
Can I connect SolarWinds Service Desk, Trello, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for SolarWinds Service Desk and Trello?
Frequently Asked Questions
How does SolarWinds Service Desk handle incident triggers in integrations?
Frequently Asked Questions
Can Trello card updates trigger actions in other apps?
Frequently Asked Questions
Do I need coding skills to automate SolarWinds Service Desk and Trello?
Frequently Asked Questions
Is the SolarWinds Service Desk and Trello integration free?
Frequently Asked Questions
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