Create Zendesk user for new Solve CRM contact
Solve CRM + Zendesk Integration
Solve CRM + Zendesk Integration
Integrate Solve CRM to Zendesk in one click, or tell Integrately AI how you want each contact handled. Create Zendesk users, update organizations, alert support, and sync customer details automatically.
Free forever.Use premium features free for 14 days.1.
Contact is created in Solve CRM- Company is created in Solve CRM
Ticket is solved in Zendesk- Ticket is updated in Zendesk
- Ticket is created in Zendesk
- Ticket is created in view in Zendesk
- Activity(Audit) is added for specific ticket in Zendesk
- View is created in Zendesk
- User is created in Zendesk
- Group is created in Zendesk
- Organization is created in Zendesk
2.
- Create contact in Solve CRM
- Create company in Solve CRM
- Get organization by id in Zendesk
- Create ticket in Zendesk
- Update ticket in Zendesk
- Add comment to ticket in Zendesk
- Search ticket in Zendesk
- Add tag to ticket in Zendesk
- Create user in Zendesk
- Update user in Zendesk
- Search agent in Zendesk
- Search user in Zendesk
- Get user by id in Zendesk
- Create organization in Zendesk
- Update organization in Zendesk
- Search organization in Zendesk
- Search group in Zendesk
Trusted by experts at...
Ready Workflows for Solve CRM + Zendesk Integration
Capture customer details, create support tickets, sync organisations, alert your team, and trigger follow-ups, all in just one click.
Most popular automations
Create Zendesk ticket for new Solve CRM contact
Solve CRM + Zendesk Integration
Create Solve CRM contact from new Zendesk ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Solve CRM. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Solve CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Solve CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Solve CRM integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Solve CRM.
This makes it easy to keep track of your support tickets and contacts in one place.
Create Solve CRM contact for new Zendesk group
Zendesk + Solve CRM Integration
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Connect more apps to your Solve CRM + Zendesk flow
Sync customer records, alert support channels, notify stakeholders, and log every update across your entire stack. Pick a combination and activate it in one click.
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Slack (8)
Slack (8) +
HubSpot (8)
HubSpot (8) +
Gmail (8)
Gmail (8) +
Jira Software Cloud (8)
Jira Software Cloud (8) +
Typeform (8)
Typeform (8) +
Stripe (8)
Stripe (8) S
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Create a Zendesk user when a contact is created in Solve CRM, and notify your support channel in Slack.
New Solve CRM contacts instantly create Zendesk users while alerting your support team in Slack, eliminating manual data entry.
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When a ticket is solved in Zendesk, create a company in Solve CRM and post the resolution in Slack.
Solved Zendesk tickets automatically generate company records in Solve CRM and notify your team in Slack.
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When a Zendesk ticket is updated, update the user in Zendesk and post the change in Slack.
Ticket updates trigger user profile refreshes in Zendesk and broadcast status alerts directly to Slack.
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When a company is created in Solve CRM, fetch the organization in Zendesk and notify your team in Slack.
New Solve CRM companies query Zendesk organizations and notify account teams in Slack instantly.
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If a Zendesk ticket is created, create a company in Solve CRM and alert your support channel in Slack.
New Zendesk tickets automatically generate Solve CRM company records and send instant Slack notifications.
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When a Zendesk ticket is solved, add a tag to the ticket and post the closure in Slack.
Resolved support tickets receive automatic classification tags in Zendesk and public closure notices in Slack.
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Use ChatGPT to summarise new Zendesk tickets, create a user in Zendesk, and post the brief in Slack.
AI summarises incoming Zendesk tickets, updates user profiles in Zendesk, and shares briefs in Slack.
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When a contact is created in Solve CRM, create a ticket in Zendesk, create a task in Asana, and notify Slack.
New Solve CRM contacts generate Zendesk tickets, create Asana tasks, and announce themselves in Slack.
Supported triggers and actions for Solve CRM and Zendesk
Mix and match to build the exact automation you need
Solve CRM Triggers & Actions
Zendesk Triggers & Actions
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it → Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it → Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it → What can you automate with Solve CRM + Zendesk?
Streamline your customer operations by connecting Solve CRM and Zendesk triggers and actions into reliable automated workflows.
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Sync new Solve CRM contacts directly into Zendesk profiles
Create a Zendesk user automatically the moment a contact is created in Solve CRM. Eliminate manual data entry and ensure your support team always has up-to-date customer records.
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Capture every submitted custom field across systems
Map detailed company and contact attributes from Solve CRM into corresponding Zendesk organization fields instead of just basic names and emails. Your helpdesk becomes a richer source for support routing.
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Alert your support team as soon as tickets arrive
Notify your support staff instantly in Slack whenever a Zendesk ticket is updated or solved. Keep your entire department aligned without checking multiple tabs.
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Route records based on submitted priority fields
Evaluate ticket priority and contact tiers to determine whether to create a high-priority company in Solve CRM or trigger standard Zendesk organization updates automatically.
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Keep helpdesk and CRM records continuously updated
Automatically update user profiles in Zendesk whenever corresponding company records change in Solve CRM. Prevent data drift between your sales and support stacks.
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Add or update records instead of creating duplicates
Search existing database IDs before creating new entries to ensure clean data hygiene. Prevent duplicate user profiles and messy organization records across your systems.
✅
Handle later status changes like resolved tickets
Trigger automated follow-up actions when a Zendesk ticket is solved or updated. Apply classification tags and update CRM deal stages without lifting a finger.
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Extend your workflow to team messaging apps like Slack
Connect your core Solve CRM and Zendesk workflow to Slack to broadcast ticket resolutions and critical account updates to the right channel instantly.
And much more...
Who is Solve CRM + Zendesk integration for?
Customer support and operations teams eliminate manual data entry, keep helpdesk records synchronized, and maintain accurate client histories across Solve CRM and Zendesk.
Customer Support Managers
Support Agents
Account Managers
Support Operations Teams
Sales Representatives
Customer Success Leads
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Customer Support Managers
You're tracking resolution metrics and support ticket volumes across multiple client accounts, but your helpdesk reporting sheet only updates when someone manually exports records, so the dashboard numbers you're reviewing are always hours behind — this integration means every solved ticket updates your records instantly and your analytics stay current.
⚡
Support Agents
You need to act fast on incoming customer inquiries and high-priority tickets, but customer details remain trapped in Solve CRM until someone copies them over by hand, so you find out about urgent requests too late — with this integration, every new contact creates a Zendesk user instantly and you can respond without delay.
🤝
Account Managers
You answer to key clients who expect immediate updates on their support tickets and account progress, but compiling status reports requires checking multiple siloed tools, so you spend hours gathering status updates — automating both apps means ticket progress syncs automatically and your clients receive accurate updates on time.
📊
Support Operations Teams
Your inbound ticket volume is too high for anyone to keep up with by hand, leading to duplicated user profiles and missed follow-up actions across your helpdesk, so administrative errors pile up daily — connecting these apps means every contact and ticket syncs automatically and your database stays clean without manual intervention.
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Sales Representatives
You own the next commercial step and depend on support teams to hand over customer feedback and ticket resolutions, but communication gaps leave you guessing when accounts are healthy enough for expansion, so deals stall out unexpectedly — with this integration, every support milestone syncs straight to your CRM and your handoffs become seamless.
🗂️
Customer Success Leads
You need a reliable customer interaction history to manage renewals and prevent churn, but manual record-keeping keeps leaving blind spots in your audit trail, so critical account details get lost — this integration means every support event and contact update logs automatically and your historical records remain complete.
Did you know?
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Why choose Integrately to automate Solve CRM + Zendesk
Build and manage your Solve CRM + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Solve CRM + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
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Frequently Asked Questions
How do I connect Solve CRM to Zendesk?
You can connect Solve CRM to Zendesk in 1 click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Slack, HubSpot, and Gmail. It takes minutes and requires no coding skills.
Can I automatically create Zendesk users when new contacts are added in Solve CRM?
Can I connect Solve CRM, Zendesk, and Slack?
What is a good Zapier alternative for Solve CRM and Zendesk?
How does Solve CRM handle contact creation triggers here?
How does Zendesk manage ticket updates in this integration?
Do I need coding skills to automate Solve CRM and Zendesk?
Is the Solve CRM and Zendesk integration free?
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