Speak AI + Trengo Integration
Integrate Speak AI to Trengo in one click, or tell Integrately AI how you want each ticket handled. Transcribe media, extract insights, log tickets, notify your team, and trigger follow-ups automatically.
Free forever.Use premium features free for 14 days.1.
Automated transcription is created in Speak AI- Caption is created in SRT or VTT in Speak AI
- Sentimental analysis is created in Speak AI
New inbound message is added in Trengo Instant- New outbound message is added in Trengo Instant
- New internal note is added in Trengo Instant
- Phone call is missed in Trengo Instant
- Phone call is ended in Trengo Instant
- Phone call is started in Trengo Instant
- Ticket is assigned in Trengo Instant
- Ticket is closed in Trengo Instant
- Ticket is reopened in Trengo Instant
- Ticket marked as spam in Trengo Instant
- Ticket unmarked as spam in Trengo Instant
- Ticket label is added in Trengo Instant
2.
- Upload media in Speak AI
- Search text in Speak AI
- Search media in Speak AI
- Create text note in Speak AI
- Reanalyze Text in Speak AI
- Update text note in Speak AI
- Delete text note in Speak AI
- Add comment on ticket in Trengo
- Send a message in Trengo
- Send a WhatsApp message template in Trengo
- Send message to ticket in Trengo
- Send media message to ticket in Trengo
- Create a ticket in Trengo
- Reopen a ticket in Trengo
- Attach a label in Trengo
- Assign a ticket in Trengo
- Close ticket in Trengo
- Mark ticket as spam in Trengo
- Unmark ticket as spam in Trengo
- Mark a ticket as favorite in Trengo
- Unmark a ticket as favorite in Trengo
- Create a user in Trengo
- Log a phone call in Trengo
- Create contact in Trengo
- Search contact in Trengo
- Get contact by ID in Trengo
- Update contact in Trengo
- Delete contact in Trengo
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Ready Workflows for Speak AI + Trengo Integration
Create tickets, sync transcriptions, notify your team, log contacts, and send follow-ups, all in just one click.
Sorry, we don’t have a ready workflow for this combination yet.
Create your workflow with Integrately AI.Simply describe what you want to automate, and Integrately AI will build it for you.
Connect more apps to your Speak AI + Trengo flow
Sync transcription data with CRMs, messaging tools, and spreadsheets to keep your entire team aligned. Pick a combination and activate it in one click.
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HubSpot (4)
HubSpot (4) +
Slack (4)
Slack (4) +
Google Sheets (4)
Google Sheets (4) +
Gmail (4)
Gmail (4) +
Salesforce (4)
Salesforce (4) +
Notion (4)
Notion (4) S
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Create a HubSpot contact and a Trengo ticket automatically whenever an automated transcription is created in Speak AI
New Speak AI transcriptions instantly generate HubSpot contacts and Trengo tickets without manual data entry.
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When a new inbound message is added in Trengo, search text in Speak AI and update the contact in HubSpot
Keep HubSpot records current by searching Speak AI transcripts whenever new messages arrive in Trengo.
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Create a HubSpot deal when a ticket is closed in Trengo and extract insights using Speak AI
Log closed support conversations into HubSpot while archiving analysis data from Speak AI.
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Use Claude to evaluate sentiment in Speak AI, update HubSpot contacts, and open a Trengo ticket
Analyze customer sentiment automatically to prioritize HubSpot contacts and route Trengo tickets.
Supported triggers and actions for Speak AI and Trengo
Mix and match to build the exact automation you need
Speak AI Triggers & Actions
Automated transcription is created in Speak AI
Triggers the automation when audio or video files is transcribed into text
Try it → Caption is created in SRT or VTT in Speak AI
Triggers the automation when a caption file in SRT or VTT format is created
Try it → Sentimental analysis is created in Speak AI
Triggers the automation when a sentimental analysis is created
Try it → Trengo Triggers & Actions
Instant
New inbound message is added in Trengo
Triggers the automation when a new message is received
Try it → Instant
New outbound message is added in Trengo
Triggers the automation when a new outbound message is added
Try it → Instant
New internal note is added in Trengo
Triggers the automation when a new internal note is added
Try it → Instant
Phone call is started in Trengo
Triggers the automation when a phone call is started
Try it → Instant
Ticket is assigned in Trengo
Triggers the automation when a ticket is assigned to a team member
Try it → Instant
Ticket marked as spam in Trengo
Triggers the automation when a ticket is marked as spam
Try it → Instant
Ticket unmarked as spam in Trengo
Triggers the automation when the spam label from any ticket is removed
Try it → Instant
Ticket label is added in Trengo
Triggers the automation when a new label is added to a ticket
Try it → What can you automate with Speak AI + Trengo?
Streamline your transcription workflows and customer communications with powerful automated triggers and actions.
🔄
Sync Speak AI Transcripts to Trengo Tickets
Automatically open a new support ticket in Trengo the moment an automated transcription is completed in Speak AI. Eliminate manual copying and start resolving inquiries faster.
📋
Capture Every Caption and Analysis Field
Map detailed SRT or VTT caption files and sentiment analysis results from Speak AI directly into your Trengo workflows and external databases instead of basic notifications.
📢
Instant Team Notifications on Call Events
Trigger team alerts and follow-up tasks whenever phone calls start, end, or get missed in Trengo while cross-referencing Speak AI media logs.
🔀
Route Tickets Based on Sentiment Results
Analyze customer feedback using Speak AI sentiment tools and automatically route urgent or negative interactions to priority queues in Trengo.
🔄
Keep Destination Records Up to Date
Automatically update contact records, ticket labels, and CRM entries as customer interactions progress through different stages in Trengo and Speak AI.
🔍
Search and Update Instead of Duplicating
Search existing media and text notes in Speak AI before creating new entries in Trengo, ensuring your databases remain clean and free of duplicate records.
🏷️
Manage Ticket Label and Status Changes
Trigger automated text notes, contact updates, and archiving steps whenever tickets are closed, reopened, labeled, or marked as spam in Trengo.
🔗
Extend Workflows to Slack and CRMs
Connect your core Speak AI and Trengo integration with Slack, Google Sheets, or HubSpot to notify teams and log data across your entire tech stack.
And much more...
Who is Speak AI + Trengo integration for?
Teams handling customer communications and media analysis streamline their daily workflows by connecting Speak AI and Trengo to automate manual data entry and ticket management.
Customer Support Managers
Sales Operations Teams
Client Success Specialists
Operations Directors
Support Agents
Quality Assurance Leads
📈
Customer Support Managers
You're reviewing support logs and transcription reports manually across different browser tabs, but your ticketing system only updates when someone copies data by hand, so your response metrics are always lagging behind — with this integration, every new transcript and support ticket syncs instantly.
⚡
Sales Operations Teams
You need to act fast on customer media inquiries, and you find out about missed calls and new leads too late because data transfer is manual — automating both apps means every inbound message and transcription triggers immediate CRM updates and ticket creation.
🤝
Client Success Specialists
You answer to external stakeholders who want to see prompt communication progress, but tracking follow-ups across tools creates massive blind spots — connecting these apps means every call and ticket update is logged automatically for clear reporting.
📊
Operations Directors
The volume of media files and customer messages is too high for anyone to keep up by hand, leading to missed follow-ups and unassigned inquiries — with this integration, high-volume transcription and ticket routing run smoothly without human bottlenecks.
🎯
Support Agents
You own the customer follow-up stage and depend on upstream transcription teams to hand over media notes, causing frustrating delays in ticket resolution — automating both apps means ticket creation and transcript searching happen in unison.
🗂️
Quality Assurance Leads
You need a reliable history of customer sentiment and support interactions, but keep finding gaps where notes were forgotten during busy shifts — this integration means every sentiment report and message is permanently and accurately recorded.
Did you know?
Our team can create automations for you... At no extra cost!
Tell us what type of automation you want to make?
Why choose Integrately to automate Speak AI + Trengo
Build and manage your Speak AI + Trengo automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.
1,500+ apps connected
Connect Speak AI + Trengo with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?
1
Select Automation
2
Connect Accounts
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Automation is ready
Connect Speak AI + Trengo Now 
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Frequently Asked Questions
How do I connect Speak AI to Trengo?
You can connect Speak AI to Trengo in 1-click using ready-made templates on Integrately, or use Integrately AI to build custom workflows linking Hubspot, Slack, and Google Sheets.
Can I automatically create Trengo tickets from Speak AI transcriptions?
Can I connect Speak AI, Trengo, and Slack?
What is a good Zapier alternative for Speak AI and Trengo?
How do transcriptions in Speak AI trigger actions in Trengo?
How are customer messages handled between Speak AI and Trengo?
Do I need coding skills to set up Speak AI and Trengo integration?
Is the Speak AI and Trengo integration free?
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