Square + Twilio Integration

Integrate Square to Twilio in one click, or tell Integrately AI how you want each payment handled. Send SMS notifications, dispatch WhatsApp messages, retrieve call details, and trigger follow-ups automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Square
    Payment is failed in Square
  • Square
    Payment is successful in Square
  • Square
    Payment is created (all status) in Square
  • Square
    Customer is created in Square
  • Square
    Order is created in Square
  • Twilio
    Message is received in Twilio Instant
  • Twilio
    SMS is received/sent in Twilio
  • Twilio
    Recording is available in Twilio
  • Twilio
    Call status is changed in Twilio
  • Twilio
    Call is finished in Twilio
  • Twilio
    Phone number is added in Twilio
  • Twilio
    Transcription is available in Twilio
Arrow Right
2.
  • Square
    Update customer in Square
  • Square
    Create customer in Square
  • Square
    Search customer in Square
  • Square
    Add customer to group in Square
  • Square
    Create booking in Square
  • Square
    Get order by Id in Square
  • Square
    Create paid order in Square
  • Square
    Get customer by Id in Square
  • Twilio
    Get message media by id in Twilio
  • Twilio
    Get message medias in Twilio
  • Twilio
    Send WhatsApp template message in Twilio
  • Twilio
    Send SMS in Twilio
  • Twilio
    Send WhatsApp message in Twilio
  • Twilio
    Call phone in Twilio
  • Twilio
    Get call details by id in Twilio

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo

Ready Workflows Ready Workflows for Square + Twilio Integration

Send SMS alerts for successful payments, notify customers via WhatsApp for new orders, update customer records, and trigger follow-up calls, all in just one click.

Most popular automationmost-popular-automations
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your Square + Twilio flow

Log transactions in accounting tools, notify teams in messaging apps, and keep customer spreadsheets updated automatically after every payment. Pick a combination and activate it in one click.

Square
Twilio
+
ShopifyShopify (4)
+
MailchimpMailchimp (4)
+
QuickBooks OnlineQuickBooks Online (4)
+
Google SheetsGoogle Sheets (4)
+
GmailGmail (4)
+
SlackSlack (4)
S
S
T
When an order is created in Shopify, create a customer in Square, and send an SMS in Twilio
New Shopify orders instantly create corresponding Square customers and trigger Twilio SMS notifications, bridging your storefront and communications.
S
S
T
When a Shopify order is created, search for the customer in Square, and send a WhatsApp message in Twilio
Shopify orders trigger customer lookups in Square and send automated WhatsApp messages through Twilio without manual effort.
S
S
T
If a Shopify order total exceeds one hundred dollars, create a paid order in Square and send an SMS in Twilio
High-value Shopify orders automatically generate paid Square orders and trigger SMS alerts in Twilio for VIP handling.
S
S
T
Use Claude to analyse Shopify order notes, create a customer in Square, and send an SMS in Twilio
Claude evaluates Shopify order details, creates matching Square customers, and triggers Twilio text messages automatically.

Supported triggers and actions for Square and Twilio

Mix and match to build the exact automation you need

Square
Square Triggers & Actions
Payment is failed in Square
Triggers the automation when a payment fails
Try it →
Payment is successful in Square
Triggers the automation when a payment is successfully processed
Try it →
Payment is created (all status) in Square
Triggers the automation when a payment is created, regardless of its status
Try it →
Customer is created in Square
Triggers the automation when a new customer is created
Try it →
Order is created in Square
Triggers the automation when a new order is created
Try it →
Update customer in Square
Try it →
Create customer in Square
Adds a new customer to the database
Try it →
Search customer in Square
Locates and retrieves customer information
Try it →
Add customer to group in Square
Assigns a customer to a group or segment based on predefined criteria
Try it →
Create booking in Square
Schedule and confirm a booking request
Try it →
Get order by Id in Square
Retrieves an order by its id
Try it →
Create paid order in Square
Creates a new paid order
Try it →
Get customer by Id in Square
Retrieves customer information based on their id
Try it →
Twilio
Twilio Triggers & Actions
Instant
Message is received in Twilio
Triggers the automation when a new message (SMS/MMS) is received
Try it →
SMS is received/sent in Twilio
Triggers the automation when a new text message is received/sent
Try it →
Recording is available in Twilio
Triggers the automation when a recording is available
Try it →
Call status is changed in Twilio
Triggers the automation when call details are modified
Try it →
Call is finished in Twilio
Triggers the automation when a call is finished
Try it →
Phone number is added in Twilio
Triggers the automation when a phone number is added
Try it →
Transcription is available in Twilio
Triggers the automation when a transcription is available
Try it →
Get message media by id in Twilio
Try it →
Get message medias in Twilio
Try it →
Send WhatsApp template message in Twilio
Sends a message using a predefined template on WhatsApp
Try it →
Send SMS in Twilio
Sends a text message to particular recipients
Try it →
Send WhatsApp message in Twilio
Sends a message via whatsapp
Try it →
Call phone in Twilio
Initiates a phone call to a phone number
Try it →
Get call details by id in Twilio
Try it →

What can you automate with Square + Twilio?

Streamline your commerce operations and customer communications with ready-made workflows designed for your exact business needs.

What you can automate?
💳
Send SMS alerts for successful payments
Automatically trigger an SMS via Twilio the moment a payment is successful in Square. Keep buyers informed instantly without manual text messaging.
📋
Capture every submitted customer field
Map all available Square customer details into your Twilio message templates instead of just a basic name. Personalise every communication for better engagement.
🔔
Notify your team as soon as orders arrive
Alert staff members via Twilio SMS the second a new order is created in Square. Ensure fulfillment teams begin preparation immediately.
🔀
Route messages based on payment status
Send a WhatsApp confirmation for successful payments or a recovery text for failed charges. Tailor your communication strategy based on transaction outcomes.
🔄
Keep customer profiles up to date
Update customer details in Square whenever contact information changes. Maintain synchronized records across your entire communication stack.
🔍
Search records to prevent duplicates
Search existing customer profiles in Square before creating new entries. Eliminate duplicate customer records and keep your database clean.
⚠️
Handle failed payments automatically
Trigger recovery text messages via Twilio whenever a Square payment fails. Recover lost revenue quickly without manual follow-up calls.
🔗
Extend your flow to Google Sheets
Connect Square and Twilio to Google Sheets to log every transaction row automatically while notifying your team on mobile.
And much more...

Who is Square + Twilio integration for?

Connect your payment workflows and communication channels to eliminate manual data entry, accelerate response times, and keep your entire team aligned.

Finance Managers
Finance Managers
Support Teams
Support Teams
Account Managers
Account Managers
Sales Representatives
Sales Representatives
Operations Coordinators
Operations Coordinators
Business Owners
Business Owners
📈
Finance Managers
You review transaction reports daily to make operational decisions, but your payment records only update when someone manually exports data, so the revenue counts you're optimising against are always a few hours behind — with this integration, every successful payment updates your accounting logs instantly and your financial data stays current.
Support Teams
You need to act fast when payments fail or orders stall, but you find out about failed charges too late to assist the customer — with this integration, every failed payment triggers an immediate SMS alert and your team can resolve issues before checkout friction causes churn.
🤝
Account Managers
You answer to clients who want immediate confirmation after every booking or purchase, but manual status updates leave them waiting in the dark — with this integration, every new Square booking or order automatically dispatches a Twilio text message and your clients receive prompt updates.
📊
Sales Representatives
The volume of incoming transactions is too high for anyone to keep up with by hand, leading to missed customer follow-ups and uncontacted buyers — with this integration, every new Square customer profile triggers instant communication sequences and your sales pipeline stays fully active.
⚙️
Operations Coordinators
You own the fulfillment step and depend on someone upstream to hand over order details, but communication gaps delay your response time — with this integration, every new Square order flows straight into your communication channels and your fulfillment workflow starts without delay.
🗂️
Business Owners
You need a reliable history of customer interactions and transactions, but keep finding gaps where manual records were missed — with this integration, every customer creation and payment event is logged accurately and your business history remains complete and audit-ready.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate Square + Twilio

Build and manage your Square + Twilio automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Square + Twilio with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
That’s it! You just connected Google Sheets to Trello
3
Automation is ready
Setup an action from Trello
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

2000+
leader
most-implementable
easiest-to-do-business
best-support

Frequently Asked Questions

How do I connect Square to Twilio?
Frequently Asked Questions
You can connect Square to Twilio in one click using pre-built templates on Integrately. Link your accounts, select a ready workflow, or ask Integrately AI to build the automation for your exact requirements.
Can I automatically send an SMS when a Square payment is successful?
Frequently Asked Questions
Can I connect Square, Twilio, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for Square and Twilio?
Frequently Asked Questions
How does Square handle customer creation data in this integration?
Frequently Asked Questions
Can Twilio send WhatsApp messages for Square orders?
Frequently Asked Questions
Do I need coding skills to automate Square and Twilio?
Frequently Asked Questions
Is the Square and Twilio integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

You Can Also Connect Square or Twilio With 1500+ Other Apps

Square
Popular Square Integrations
Connect Square to CRMs, accounting tools, and e-commerce platforms to manage your commerce operations seamlessly.
See All
Square Integrations arrow right
No popular apps found
Twilio
Popular Twilio Integrations
Sync Twilio with helpdesks, marketing tools, and scheduling platforms to power automated customer communications.
See All
Twilio Integrations arrow right
No popular apps found