tawk.to + UChat Integration

Integrate tawk.to to UChat in one click, or tell Integrately AI how you want each ticket handled. Send automated messages, update user fields, add tags, and trigger chat flows instantly.

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1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • UChat
    Tag is added in UChat Instant
  • UChat
    Tag is removed in UChat Instant
  • UChat
    Conversation is opened in UChat Instant
  • UChat
    Variable value is changed in UChat Instant
  • UChat
    Bot user is subscribed in UChat Instant
  • UChat
    Conversation is done in UChat Instant
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2.
  • UChat
    Send text message in UChat
  • UChat
    Send dynamic content in UChat
  • UChat
    Send sub flow in UChat
  • UChat
    Send main flow in UChat
  • UChat
    Set user field by variable ns in UChat
  • UChat
    Create user field in UChat
  • UChat
    Search user by user id in UChat
  • UChat
    Create bot field in UChat
  • UChat
    Search user field by name in UChat
  • UChat
    Search user by info in UChat
  • UChat
    Search user by user ns in UChat
  • UChat
    Add tag by tag name in UChat
  • UChat
    Set user field by variable name in UChat
  • UChat
    Set bot field by ID in UChat
  • UChat
    Set bot field by name in UChat
  • UChat
    Add tag by tag ns in UChat
  • UChat
    Search cart by user ns in UChat
  • UChat
    Search tag by name in UChat
  • UChat
    Search sub flow by name in UChat
  • UChat
    Remove tag from user in UChat
  • UChat
    Create tag in UChat

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Ready Workflows Ready Workflows for tawk.to + UChat Integration

Send messages, update user fields, add tags, trigger bot flows, and assign chats, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + UChat Integration

Send UChat message for new tawk.to ticket

It's easy to stay on top of your support tickets with automatic notifications using this tawk.to - UChat integration. Whenever a new ticket is created in tawk.to, you will immediately receive a message in UChat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic UChat messages for new tawk.to tickets today - your customers will appreciate it!
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tawk.to + UChat Integration

Send UChat message for new tawk.to chat

When you receive a new tawk.to chat, you can automatically send a UChat message. This is a great way to stay on top of new responses and ensure that you're always providing the best possible customer service. Plus, it's just one less thing that you have to remember to do manually!

So go ahead and set up your automatic UChat message today. Your future self will thank you.
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Connect more apps to your tawk.to + UChat flow

Capture customer inquiries in your chat tools, update your CRM or database, and alert your support team instantly. Pick a combination and activate it in one click.

tawk.to
UChat
+
ShopifyShopify (4)
+
HubSpotHubSpot (4)
+
SlackSlack (4)
+
MailchimpMailchimp (4)
+
AirtableAirtable (4)
+
Google SheetsGoogle Sheets (4)
T
U
S
When a chat has started in tawk.to, send a text message in UChat, and create a customer in Shopify.
New chat interactions trigger automated UChat messaging while instantly creating a corresponding customer profile in Shopify.
T
U
S
When a ticket is created in tawk.to, add a tag in UChat, and create an order in Shopify.
Support tickets automatically tag users in UChat and generate associated orders in Shopify for seamless tracking.
T
U
S
When a chat has ended in tawk.to, send a sub flow in UChat, and update the customer in Shopify.
Completed live chats initiate automated UChat follow-up flows and update existing Shopify customer profiles.
T
U
S
When a transcript is created in tawk.to, create a user field in UChat, and search orders in Shopify.
Chat transcripts populate custom UChat user fields and query Shopify for relevant customer purchase history.

Supported triggers and actions for tawk.to and UChat

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
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No action is available
UChat
UChat Triggers & Actions
Instant
Tag is added in UChat
Triggers the automation when a tag is added
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Instant
Tag is removed in UChat
Triggers the automation when a tag is added
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Instant
Conversation is opened in UChat
Triggers the automation when a new conversation is initiated
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Instant
Variable value is changed in UChat
Triggers the automation when a variable value is changed
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Instant
Bot user is subscribed in UChat
Triggers the automation when a bot user is subscribed
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Instant
Conversation is done in UChat
Triggers the automation when any conversation is marked as completed
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Send text message in UChat
Sends a reply
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Send dynamic content in UChat
Sends personalized and tailored content based on user behavior or preferences
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Send sub flow in UChat
Sends a sub flow
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Send main flow in UChat
Sends the main flow
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Set user field by variable ns in UChat
Sets a user field by variable namespace
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Create user field in UChat
Creates a new user field
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Search user by user id in UChat
Searches for a user by user id
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Create bot field in UChat
Generates a new field for a bot
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Search user field by name in UChat
Searches for a user field by name
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Search user by info in UChat
Searches for a user by info
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Search user by user ns in UChat
Searches for a user by user namespace
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Add tag by tag name in UChat
Assigns a tag based on its name
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Set user field by variable name in UChat
Sets a user field by variable name
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Set bot field by ID in UChat
Sets a bot field by id
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Set bot field by name in UChat
Sets a bot field by name
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Add tag by tag ns in UChat
Adds tags based on particular namespace
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Search cart by user ns in UChat
Searches for a cart by user namespace
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Search tag by name in UChat
Searches for a tag using its name
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Search sub flow by name in UChat
Searches for a sub-flow by name
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Remove tag from user in UChat
Untag a user's profile
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Create tag in UChat
Generates a new tag
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What can you automate with tawk.to + UChat?

Streamline your customer service workflows, trigger instant chatbot responses, and keep all your business systems perfectly synchronized.

What you can automate?
💬
Trigger chatbot responses from live chats
Send automated UChat text messages and sub flows instantly whenever a new chat session starts or concludes in tawk.to. Eliminate manual delays in customer engagement.
📋
Capture every submitted chat detail and field
Map available visitor metadata, form responses, and chat transcripts into structured database records instead of losing context. Your tracking systems become much more reliable.
🔔
Alert the right support team member instantly
Broadcast critical ticket creations and urgent chat escalations directly to your team communication channels the moment they occur. Ensure rapid response times.
🔀
Route conversations based on visitor tags
Perform different chatbot actions and assign tags in UChat depending on the specific department or issue type submitted in your tawk.to tickets.
🔄
Keep your destination systems up to date
Automatically update customer profiles, user fields, and ticket statuses across your connected databases as live conversations progress and resolve.
🔍
Search and update instead of creating duplicates
Check existing customer records and user fields before creating new entries, preventing duplicate profiles in your CRM and spreadsheet databases.
📌
Handle later ticket status changes smoothly
Trigger automated wrap-up flows, send feedback surveys, and update tracking records when a live conversation or support ticket is marked as completed.
🔌
Extend your workflow to external business tools
Connect your tawk.to and UChat automation flow with popular apps like Google Sheets, HubSpot, Slack, or Shopify to complete multi-step business operations.
And much more...

Who is tawk.to + UChat integration for?

Connect live customer conversations with automated chatbot workflows and team alerts, making customer engagement and data synchronization completely effortless.

Data analysts and reporting managers
Data analysts and reporting managers
Customer support team leads
Customer support team leads
Client success managers
Client success managers
High-volume operations teams
High-volume operations teams
Sales operations specialists
Sales operations specialists
Compliance and audit officers
Compliance and audit officers
📈
Data analysts and reporting managers
You're reviewing customer engagement metrics across channels, but your tracking sheets only update when someone manually exports chat logs, so the volume counts you're optimising against are always a few hours behind — with this integration, every new conversation transcript lands in your reports instantly and your data stays current.
⚡
Customer support team leads
You need to act fast when high-priority issues arise, but incoming inquiries sit unassigned in your inbox until someone checks manually, so urgent requests get noticed too late — automating both apps means every new ticket triggers immediate chatbot responses and alerts your team instantly.
🤝
Client success managers
You answer to key accounts that expect immediate visibility into their support requests and resolution progress, but compiling updates by hand takes hours every week — integrating these apps means every resolved chat and ticket updates your client tracking records automatically.
📊
High-volume operations teams
The daily volume of live chat inquiries is too high for anyone to keep up with by hand, leading to missed follow-ups and fragmented customer records — with this integration, every conversation and ticket is processed, tagged, and logged without manual intervention.
🔄
Sales operations specialists
You own the handoff from initial live chat inquiries to pipeline management, but depend on upstream agents to manually log contact details, causing bottlenecks in your sales funnel — connecting these apps means every qualified chat session creates CRM records and triggers follow-ups instantly.
🗂️
Compliance and audit officers
You need a reliable, complete history of all customer interactions for auditing purposes, but keep finding gaps where chat logs were never saved or organized — this integration means every conversation transcript and ticket is logged reliably into your system of record.
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Why choose Integrately to automate tawk.to + UChat

Build and manage your tawk.to + UChat automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + UChat with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
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20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect tawk.to to UChat?
Frequently Asked Questions
You can connect tawk.to to UChat instantly using 1-click workflows or ask Integrately AI to build the automation and map the fields. It takes minutes to link your accounts alongside tools like Slack, HubSpot, and Google Sheets.
Can I trigger UChat bot messages automatically when a tawk.to chat starts?
Frequently Asked Questions
Can I connect tawk.to, UChat, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for tawk.to and UChat?
Frequently Asked Questions
How does tawk.to handle ticket and chat data during automation?
Frequently Asked Questions
Can I update user fields and tags in UChat automatically?
Frequently Asked Questions
Do I need coding skills to automate tawk.to and UChat?
Frequently Asked Questions
Is the tawk.to and UChat integration free?
Frequently Asked Questions
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UChat
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