tawk.to + WA Web Plus Integration

Integrate tawk.to to WA Web Plus in one click, or tell Integrately AI how you want each chat handled. Capture customer conversations, sync chat transcripts, notify your team, and manage your WhatsApp workflows automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • WA Web Plus
    WhatsApp event is received in WA Web Plus Instant
Arrow Right
2.
  • No action found

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Ready WorkflowsReady Workflows   for tawk.to + WA Web Plus Integration

Capture support tickets, sync live chats, log transcripts, alert your team, and manage follow-ups, all in just one click.

Sorry, we don’t have a ready workflow for this combination yet.
Got a different task in mind? Describe it

Create your workflow with Integrately AI.
Simply describe what you want to automate, and Integrately AI will build it for you.

Connect more apps to your tawk.to + WA Web Plus flow

Send customer service conversations into your spreadsheets, team chats, and customer records once the core workflow finishes. Pick a combination and activate it in one click.

tawk.to
WA Web Plus
+
ShopifyShopify (4)
+
Google SheetsGoogle Sheets (4)
+
WhatsAppWhatsApp (4)
+
SlackSlack (4)
+
GmailGmail (4)
+
TrelloTrello (4)
T
W
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Create a Shopify customer for every new tawk.to ticket, and notify your team via WA Web Plus
New tawk.to support tickets automatically create customer profiles in Shopify and alert your team on WA Web Plus, removing manual data entry.
T
W
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Log every tawk.to chat start in Shopify, and send a confirmation via WA Web Plus
Chat sessions starting in tawk.to update your Shopify records instantly and trigger confirmation messages through WA Web Plus.
T
W
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When a tawk.to chat ends, update the Shopify customer profile and notify your team on WA Web Plus
Completed tawk.to conversations update Shopify customer details and notify your management channel via WA Web Plus.
T
W
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Create a Shopify draft order from every tawk.to ticket, and announce it on WA Web Plus
Support tickets in tawk.to instantly generate draft orders in Shopify and trigger notifications in WA Web Plus.

Supported triggers and actions for tawk.to and WA Web Plus

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
Try it →
Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
Try it →
Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
Try it →
Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
WA Web Plus
WA Web Plus Triggers & Actions
Instant
WhatsApp event is received in WA Web Plus
Triggers the automation when a WhatsApp event is received
Try it →
No action is available

What can you automate with tawk.to + WA Web Plus?

Streamline your customer communications by syncing live chat events, managing WhatsApp messaging workflows, and keeping all your downstream apps updated automatically.

What you can automate?
💬
Sync live chat transcripts and support tickets instantly
Automatically transfer conversation data and ticket details from tawk.to into your WA Web Plus dashboard the moment an event occurs.
📋
Capture every submitted chat field and detail
Map customer inquiries, visitor metadata, and support ticket fields accurately into your records without missing key conversation points.
🔔
Notify the right team member immediately
Trigger instant alerts through WA Web Plus and connected messaging channels whenever a new support ticket or live chat begins.
🔀
Route conversations based on submitted ticket fields
Direct inquiries to specialized teams or update priority statuses dynamically according to customer input values.
🔄
Keep your records updated as chats evolve
Automatically modify existing database rows and customer profiles when chat sessions conclude or ticket statuses change.
👤
Add or update contacts without creating duplicates
Ensure clean customer databases by matching existing profiles or creating new records only when necessary.
Handle later status changes and session wrap-ups
Trigger automated follow-up actions and log final resolution notes the moment a tawk.to conversation ends.
🔗
Extend your workflow to popular productivity apps
Connect your core automation pair with Google Sheets, Slack, Trello, or Shopify to keep your entire toolstack synchronized.
And much more...

Who is tawk.to + WA Web Plus integration for?

Customer support teams, sales managers, and business owners who rely on live chat and WhatsApp messaging to manage client communications without manual tracking gaps.

Support analysts
Support analysts
Customer support managers
Customer support managers
Account managers
Account managers
High-volume support teams
High-volume support teams
Operations specialists
Operations specialists
Quality assurance leads
Quality assurance leads
📊
Support analysts
You're reviewing chat transcripts and ticket logs in tawk.to, but your reporting sheets only update when someone manually exports records, so the metrics you're optimising against are always a few hours behind — automating both apps means every conversation lands in your spreadsheet instantly and your reporting stays current.
Customer support managers
You're handling live chats in tawk.to, but urgent queries get buried before reaching your WhatsApp management queue, so your team finds out too late to resolve them quickly — with this integration, every new ticket triggers an instant alert and your response times drop dramatically.
🤝
Account managers
You're communicating with clients through tawk.to chats, but progress updates never make it to your tracking tools without manual copying, so your clients keep asking for status reports — connecting these apps means every interaction is logged automatically and client visibility is always up to date.
💬
High-volume support teams
You're receiving hundreds of live chat transcripts daily in tawk.to, but manual handoffs to your WhatsApp management dashboard cannot keep up with the incoming volume, so leads and tickets slip through the cracks — automating both apps means every inquiry is processed instantly without manual bottlenecks.
⚙️
Operations specialists
You're managing customer requests in tawk.to, but the handoff to downstream teams depends on someone manually forwarding chat details, so follow-ups are constantly delayed — this integration means every ticket flows straight into your workflow management tools the moment it arrives.
📋
Quality assurance leads
You're tracking customer service interactions in tawk.to, but manual record-keeping leaves frustrating gaps in your audit history, so compliance checks are always incomplete — automating both apps means every chat and ticket is permanently logged with complete accuracy.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?

Why choose Integrately to automate tawk.to + WA Web Plus

Build and manage your tawk.to + WA Web Plus automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + WA Web Plus with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
Select Automation
Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect tawk.to to WA Web Plus?
Frequently Asked Questions
You can connect tawk.to to WA Web Plus in just one click using ready-made templates or ask Integrately AI to build the automation for you.
Can I automatically sync tawk.to support tickets to WA Web Plus?
Frequently Asked Questions
Can I connect tawk.to, WA Web Plus, and Google Sheets?
Frequently Asked Questions
What is a good Zapier alternative for tawk.to and WA Web Plus?
Frequently Asked Questions
How are tawk.to chat transcripts handled in the integration?
Frequently Asked Questions
How does WA Web Plus process incoming WhatsApp events?
Frequently Asked Questions
Is any coding required to set up tawk.to and WA Web Plus automations?
Frequently Asked Questions
Is the tawk.to and WA Web Plus integration free?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.

Want to automate something else in your workflow?

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