tawk.to + WhatConverts Integration

Integrate tawk.to to WhatConverts in one click, or tell Integrately AI how you want each lead handled. Capture leads, log chat transcripts, update your CRM, and alert your team automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • tawk.to
    Transcript is created in tawk.to Instant
  • tawk.to
    Chat has started in tawk.to Instant
  • tawk.to
    Chat has ended in tawk.to Instant
  • tawk.to
    Ticket is created in tawk.to Instant
  • WhatConverts
    Lead is created in WhatConverts Instant
  • WhatConverts
    Lead is updated in WhatConverts Instant
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2.
  • WhatConverts
    Create lead in WhatConverts
  • WhatConverts
    Update lead in WhatConverts
  • WhatConverts
    Search lead in WhatConverts

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Ready Workflows Ready Workflows for tawk.to + WhatConverts Integration

Capture leads, log transcripts, update your CRM, alert your team, and send follow-ups, all in just one click.

Most popular automationsmost-popular-automations
tawk.to + WhatConverts Integration

Create WhatConverts contact for new tawk.to chat

When someone completes your tawk.to, a new contact is automatically created in your WhatConverts. This way, you can quickly follow up with the chat and turn them into a customer!

Plus, all of the information from the tawk.to is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a tawk.to - WhatConverts integration set up makes it easy to manage your customer relationships and grow your business.
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tawk.to + WhatConverts Integration

Create WhatConverts contact from new tawk.to ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in WhatConverts. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - WhatConverts integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in WhatConverts.

This makes it easy to keep track of your support tickets and contacts in one place.
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Connect more apps to your tawk.to + WhatConverts flow

Sync your captured leads and chat data to CRMs, spreadsheets, messaging channels, and email marketing platforms. Pick a combination and activate it in one click.

tawk.to
WhatConverts
+
SalesforceSalesforce (4)
+
MailchimpMailchimp (4)
+
SlackSlack (4)
+
Google SheetsGoogle Sheets (4)
+
HubSpotHubSpot (4)
+
PipedrivePipedrive (4)
T
W
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Create a WhatConverts lead from every new tawk.to chat, and add the contact in Salesforce
Every new tawk.to chat automatically creates a WhatConverts lead and logs a new contact in Salesforce. No manual data entry, no missing records.
T
W
S
When a tawk.to ticket is created, create a lead in WhatConverts and add a task in Salesforce
Turn every tawk.to support ticket into a WhatConverts lead and a follow-up task in Salesforce instantly.
T
W
S
When a tawk.to chat ends, update the matching lead in WhatConverts and update the contact in Salesforce
Keep your WhatConverts leads and Salesforce contacts updated the moment a tawk.to conversation concludes.
T
W
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Log tawk.to chat transcripts as WhatConverts leads and create Salesforce opportunities for high-value chats
Capture tawk.to chat transcripts as WhatConverts leads and automatically open new Salesforce opportunities.

Supported triggers and actions for tawk.to and WhatConverts

Mix and match to build the exact automation you need

tawk.to
tawk.to Triggers & Actions
Instant
Transcript is created in tawk.to
Fires when a new conversation transcript is generated
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Instant
Chat has started in tawk.to
Triggers the automation when a new conversation is initiated
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Instant
Chat has ended in tawk.to
Triggers the automation when a chat is marked as complete
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Instant
Ticket is created in tawk.to
Triggers the automation when a new ticket is created
Try it →
No action is available
WhatConverts
WhatConverts Triggers & Actions
Instant
Lead is created in WhatConverts
Triggers the automation when a new lead is added to the system
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Instant
Lead is updated in WhatConverts
Triggers the automation when any lead is updated
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Create lead in WhatConverts
Generates new leads for potential customers
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Update lead in WhatConverts
Updates the lead information
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Search lead in WhatConverts
Retrieves information for a particular lead
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What can you automate with tawk.to + WhatConverts?

Streamline your lead capture, attribution tracking, team notifications, and CRM updates in a single automated flow.

What you can automate?
💬
Capture every live chat visitor as a lead
Instantly generate a WhatConverts lead the moment a chat has started in tawk.to. Ensure every customer conversation contributes to your marketing attribution pipeline.
📋
Log complete chat transcripts automatically
Send detailed chat transcripts from tawk.to directly into WhatConverts and connected tracking sheets. Never lose important customer context or inquiry details.
🔔
Notify your team the second a chat begins
Alert sales reps in Slack or via CRM tasks the moment a live chat starts in tawk.to. Speed up response times and capture high-intent prospects faster.
🔀
Route leads based on submitted ticket data
Apply conditional logic to direct tawk.to support tickets and chat leads to specific team members or CRM pipelines based on customer input.
🔄
Keep tracking records updated as chats end
Update existing WhatConverts leads and CRM records automatically when a chat has ended in tawk.to. Keep your customer journey data accurate from start to finish.
🛡️
Prevent duplicate records across systems
Search for existing leads in WhatConverts before creating new entries, ensuring your attribution database stays clean and free of duplicate profiles.
📊
Handle post-chat status changes seamlessly
Track chat resolution stages by updating WhatConverts lead statuses and CRM deal stages the moment a support ticket or chat concludes.
🔌
Extend your workflow to team messaging apps
Connect your tawk.to and WhatConverts core flow with Slack to broadcast instant alerts, share transcripts, and keep your entire team aligned.
And much more...

Who is tawk.to + WhatConverts integration for?

Marketing and support teams connecting tawk.to live chat with WhatConverts tracking to eliminate manual data entry, streamline lead handoffs, and keep attribution reports accurate.

Marketing Analysts
Marketing Analysts
Sales Development Representatives
Sales Development Representatives
Agency Account Managers
Agency Account Managers
Customer Support Leads
Customer Support Leads
CRM Administrators
CRM Administrators
Operations Managers
Operations Managers
📈
Marketing Analysts
You report on campaign ROI and attribution channels, but your conversion data is always missing live chat inquiries because transcripts remain trapped in chat widgets — with this integration, every new chat creates a WhatConverts lead instantly and your reporting stays accurate.
Sales Development Representatives
You need to act fast when high-intent prospects reach out via live chat, and you find out about inbound inquiries hours later when someone remembers to check the logs — with this integration, every chat triggers instant lead creation and alerts your team without delay.
🤝
Agency Account Managers
You answer to clients who want to see transparent lead generation progress across every customer touchpoint, but manual reporting takes hours every week — with this integration, every customer interaction flows straight into tracking tools and client reports update automatically.
📊
Customer Support Leads
The volume of inbound support tickets and live chats is too high for anyone to keep up by hand while copying details into tracking sheets — with this integration, every ticket and transcript logs automatically so your support history remains complete.
🔄
CRM Administrators
You own the sales pipeline and depend on support and chat teams to hand over lead data without gaps or missing fields — with this integration, every chat conversation passes clean contact details directly into your core systems.
📂
Operations Managers
You need a reliable history of all customer touchpoints and keep finding gaps where live chat interactions were never recorded in marketing attribution tools — with this integration, every conversation creates a verified audit trail.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate tawk.to + WhatConverts

Build and manage your tawk.to + WhatConverts automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect tawk.to + WhatConverts with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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Select a trigger from Google Sheets
2
Connect Accounts
Connect Accounts
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3
Automation is ready
Setup an action from Trello
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Frequently Asked Questions

How do I connect tawk.to to WhatConverts?
Frequently Asked Questions
You can connect tawk.to to WhatConverts in just 1 click using ready templates on Integrately, or use Integrately AI to build custom workflows linking your CRM and messaging tools.
Can I automatically create a WhatConverts lead when a tawk.to chat starts?
Frequently Asked Questions
Can I connect tawk.to, WhatConverts, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for tawk.to and WhatConverts?
Frequently Asked Questions
How does tawk.to handle chat transcripts in automations?
Frequently Asked Questions
Can WhatConverts lead updates trigger actions across other apps?
Frequently Asked Questions
Do I need coding skills to automate tawk.to and WhatConverts?
Frequently Asked Questions
Is the tawk.to and WhatConverts integration free?
Frequently Asked Questions
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You Can Also Connect tawk.to or WhatConverts With 1500+ Other Apps

tawk.to
Popular tawk.to Integrations
Connect tawk.to with CRM, helpdesk, and messaging platforms to streamline customer support and lead management.
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No popular apps found
WhatConverts
Popular WhatConverts Integrations
Sync WhatConverts with analytics, marketing, and reporting tools to optimize ad spend and conversion tracking.