Teamwork Desk + Todoist Integration

Integrate Teamwork Desk to Todoist in one click, or tell Integrately AI how you want each ticket handled. Turn customer support queries into actionable tasks, update project priorities, assign follow-ups, and track progress automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • Todoist
    Task is created in Todoist
  • Todoist
    Task is completed in Todoist Instant
  • Todoist
    Task is updated in Todoist Instant
  • Todoist
    Task is incompleted in Todoist Instant
  • Todoist
    Task is deleted in Todoist Instant
  • Todoist
    Project is created in Todoist
  • Todoist
    Label is created in Todoist
  • Todoist
    Label is updated in Todoist Instant
  • Todoist
    Label is deleted in Todoist Instant
  • Todoist
    Section is created in Todoist
  • Todoist
    Section is updated in Todoist Instant
  • Todoist
    Comment is added in Todoist Instant
  • Todoist
    Comment is updated in Todoist Instant
  • Todoist
    Comment is deleted in Todoist Instant
  • Todoist
    Project is updated in Todoist Instant
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2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Todoist
    Create task in Todoist
  • Todoist
    Add comment to task in Todoist
  • Todoist
    Search task by name in Todoist
  • Todoist
    Mark task as completed in Todoist
  • Todoist
    Update task in Todoist
  • Todoist
    Delete task in Todoist
  • Todoist
    Create project in Todoist
  • Todoist
    Add comment to project in Todoist
  • Todoist
    Create label in Todoist
  • Todoist
    Create section in Todoist
  • Todoist
    Get project by Id in Todoist

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Ready Workflows Ready Workflows for Teamwork Desk + Todoist Integration

Capture support tickets, create tasks, organise projects, update statuses, and send follow-ups, all in just one click.

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Connect more apps to your Teamwork Desk + Todoist flow

Keep your wider team updated in messaging apps, log requests in CRMs, and store customer files automatically. Pick a combination and activate it in one click.

Teamwork Desk
Todoist
+
SlackSlack (4)
+
GmailGmail (3)
+
HubSpotHubSpot (3)
+
Jira Software CloudJira Software Cloud (3)
+
Google DriveGoogle Drive (3)
+
LoomLoom (3)
T
T
S
Create a Todoist task for every new Teamwork Desk ticket, and notify your support channel on Slack.
New Teamwork Desk tickets instantly become Todoist tasks while your support channel hears about it in Slack, so support items are never missed.
T
T
S
When a customer replies in Teamwork Desk, add a comment to the Todoist task and alert your team in Slack.
Customer replies in Teamwork Desk update your Todoist tasks and notify your Slack channel, keeping everyone aligned on ongoing support threads.
T
T
S
If a Teamwork Desk ticket is assigned, mark the Todoist task as completed and announce it in Slack.
Assigned Teamwork Desk tickets automatically complete matching Todoist tasks and notify your team in Slack.
T
T
S
Use Claude to summarise every new Teamwork Desk ticket, create a Todoist task, and post the summary in Slack.
Claude summarises incoming Teamwork Desk tickets before creating Todoist tasks and posting the brief in Slack.

Supported triggers and actions for Teamwork Desk and Todoist

Mix and match to build the exact automation you need

Teamwork Desk
Teamwork Desk Triggers & Actions
Instant
Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
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Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
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Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
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Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
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Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
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Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
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Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
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Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
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Update customer in Teamwork Desk
Updates a customer's information
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Add reply to a ticket in Teamwork Desk
Sends reply to a ticket
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Remove ticket in Teamwork Desk
Deletes a ticket
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Search customer in Teamwork Desk
Locates and retrieves customer information
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Search Ticket in Teamwork Desk
Searches for a ticket
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Create customer in Teamwork Desk
Adds a new customer to the database
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Create ticket in Teamwork Desk
Generates a new ticket
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Todoist
Todoist Triggers & Actions
Task is created in Todoist
Triggers the automation when a new task is created
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Instant
Task is completed in Todoist
Triggers the automation when any task is completed
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Instant
Task is updated in Todoist
Triggers the automation when any task is updated
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Instant
Task is incompleted in Todoist
Triggers the automation when a task remains due past the due date
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Instant
Task is deleted in Todoist
Triggers the automation when a task is deleted
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Project is created in Todoist
Triggers the automation when a new project is created
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Label is created in Todoist
Triggers the automation when a new label is created
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Instant
Label is updated in Todoist
Triggers the automation when a label is updated
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Instant
Label is deleted in Todoist
Triggers the automation when any label is removed from the system
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Section is created in Todoist
Triggers the automation when a section is created
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Instant
Section is updated in Todoist
Triggers the automation when a section is updated
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Instant
Comment is added in Todoist
Triggers the automation when a comment is added
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Instant
Comment is updated in Todoist
Triggers the automation when a comment is updated
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Instant
Comment is deleted in Todoist
Triggers the automation when a comment is deleted
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Instant
Project is updated in Todoist
Triggers the automation when a project is updated
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Create task in Todoist
Creates a new task
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Add comment to task in Todoist
Adds a comment to a task
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Search task by name in Todoist
Searches for a task by name
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Mark task as completed in Todoist
Marks the task as completed
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Update task in Todoist
Updates the task with new information or changes
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Delete task in Todoist
Removes a particular task
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Create project in Todoist
Creates a new project
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Add comment to project in Todoist
Adds comments to a project for better collaboration and communication
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Create label in Todoist
Generates a new label
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Create section in Todoist
Creates a new section
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Get project by Id in Todoist
Retrieves project information using the project id
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What can you automate with Teamwork Desk + Todoist?

Turn customer support queries into organised tasks, keep project boards updated, and manage team workflows automatically.

What you can automate?
🎫
Turn support tickets into actionable tasks automatically
Every new Teamwork Desk ticket instantly generates a corresponding Todoist task. Eliminate manual copy-pasting and ensure no customer query slips through the cracks.
📋
Capture every ticket detail in task descriptions
Map customer names, subjects, and ticket descriptions directly into your Todoist task fields. Your task list becomes a comprehensive reference for support resolution.
🔔
Notify your team the moment a request arrives
Trigger instant team alerts in Slack or via email whenever a new ticket is logged. Ensure the right support agent picks up the work immediately.
🔀
Route tasks based on ticket categories and priority
Set up conditional rules to assign urgent tickets to priority Todoist project lists while routing routine queries to standard queues automatically.
🔄
Keep task statuses synchronised with support updates
Update Todoist tasks automatically when ticket threads are modified or agent replies are sent. Maintain accurate progress tracking across both platforms.
🔍
Search and update existing tasks instead of duplicating
Check for existing Todoist tasks before creating new ones when repeat customer tickets arrive. Keep your project boards clean and free of redundant items.
Complete tasks automatically when tickets are resolved
Mark Todoist tasks as completed the moment Teamwork Desk tickets are closed or assigned. Keep your project execution aligned with actual support resolution.
🌐
Extend your workflow with powerful third-party apps
Connect Teamwork Desk and Todoist with Slack, Gmail, HubSpot, or Google Drive to build multi-app pipelines that automate your entire support operation.
And much more...

Who is Teamwork Desk + Todoist integration for?

Support leaders, project managers, and customer success teams use this integration to turn support tickets into actionable tasks and keep execution aligned without manual effort.

Support operations leads
Support operations leads
Customer support agents
Customer support agents
Client success managers
Client success managers
High-volume support teams
High-volume support teams
Project coordinators
Project coordinators
Quality assurance leads
Quality assurance leads
📈
Support operations leads
You report on support volume and resolution times, but your task boards only update when someone manually copies ticket data, so the metrics you review are always outdated — automating both apps means every new ticket creates a task instantly and your operational reports stay current.
Customer support agents
You need to act fast on urgent client queries, but you find out about new requests too late because support desks and task lists live in separate silos — this integration means every ticket generates a Todoist task immediately so you can start resolving issues without delay.
🤝
Client success managers
You answer to key clients who expect visibility into their support requests and follow-up items, but tracking them manually causes communication gaps — connecting these apps means every customer query and task stays perfectly synchronised across your workflow.
📊
High-volume support teams
You handle hundreds of customer queries daily, and the high volume makes it impossible for anyone to manually keep task boards up to date — automating both apps means support tickets flow directly into Todoist tasks without manual entry errors.
🔄
Project coordinators
You own the task execution phase and depend on support agents to hand over ticket details cleanly, but manual handovers frequently miss crucial information — integrating these apps means every ticket detail populates your project tasks accurately from the start.
🗂️
Quality assurance leads
You need a reliable history of support tickets linked to task resolutions, but you keep finding gaps where tickets were resolved without tasks recorded — this integration means every support ticket creates an accountable task record with complete history.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

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Why choose Integrately to automate Teamwork Desk + Todoist

Build and manage your Teamwork Desk + Todoist automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Teamwork Desk + Todoist with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Connect Accounts
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3
Automation is ready
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Frequently Asked Questions

How do I connect Teamwork Desk to Todoist?
Frequently Asked Questions
You can connect Teamwork Desk to Todoist instantly using ready-made workflows or Integrately AI. With 1-click setup, your support tickets and tasks sync automatically alongside tools like Slack and Gmail.
Can I automatically create a Todoist task when a new Teamwork Desk ticket is created?
Frequently Asked Questions
Can I connect Teamwork Desk, Todoist, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Teamwork Desk and Todoist?
Frequently Asked Questions
How does Teamwork Desk handle ticket data during automation?
Frequently Asked Questions
Can I update Todoist tasks when Teamwork Desk tickets are modified?
Frequently Asked Questions
Do I need coding skills to automate Teamwork Desk and Todoist?
Frequently Asked Questions
Is the Teamwork Desk and Todoist integration free?
Frequently Asked Questions
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You Can Also Connect Teamwork Desk or Todoist With 1500+ Other Apps

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